Period
to 23 May 2018

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 335 423 524
Rank change year-on-year +88 +101 +47
Permanent jobs citing ServiceNow 669 477 388
As % of all permanent IT jobs advertised in London 0.97% 0.70% 0.47%
As % of the Vendors category 2.24% 1.60% 1.08%
Number of salaries quoted 527 343 312
London median annual salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.55% +13.40%
10th Percentile £31,250 £37,193 £27,600
90th Percentile £90,000 £86,750 £81,175
England median annual salary £47,500 £52,500 £50,000
% change year-on-year -9.52% +5.00% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 29,851 29,823 35,849
As % of all permanent IT jobs advertised in London 43.25% 43.67% 43.59%
Number of salaries quoted 23,476 24,221 30,285
London median annual salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.55% - +2.80%
10th Percentile £32,000 £31,250 £31,250
90th Percentile £87,500 £85,000 £81,250
England median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 23 May 2018.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +78 121 £43,000 -18.10% 10
West London +33 30 £37,500 -23.86% 8
East London +6 7 £67,500 -3.57% 4
South London -35 4 £42,283 +1.89% 1
ServiceNow
England

For the 6 months to 23 May 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 292 (43.65%) ITIL
2 201 (30.04%) Service Management
3 190 (28.40%) ITSM
4 186 (27.80%) Windows
5 138 (20.63%) JavaScript
6 136 (20.33%) Finance
7 131 (19.58%) Microsoft
8 127 (18.98%) Agile Software Development
9 109 (16.29%) Active Directory
10 104 (15.55%) Microsoft Office
11 100 (14.95%) Web Services
12 97 (14.50%) XML
13 95 (14.20%) Stakeholder Management
14 89 (13.30%) Linux
15 86 (12.86%) Windows 7
16 75 (11.21%) HTML
17 71 (10.61%) PowerShell
18 65 (9.72%) Cisco
18 65 (9.72%) Amazon AWS
19 63 (9.42%) Microsoft Azure
20 60 (8.97%) Continuous Improvement
20 60 (8.97%) Problem-Solving
21 59 (8.82%) DevOps
22 56 (8.37%) Analytical Skills
22 56 (8.37%) Unix
23 55 (8.22%) Change Management
23 55 (8.22%) Project Management
23 55 (8.22%) Windows 10
23 55 (8.22%) Office 365
24 53 (7.92%) LAN

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (6.43%) MS Exchange
2 26 (3.89%) SharePoint
3 16 (2.39%) Skype for Business
4 15 (2.24%) Apache
4 15 (2.24%) Elasticsearch
5 10 (1.49%) IIS
5 10 (1.49%) WebSphere
6 8 (1.20%) Apache Spark
6 8 (1.20%) CMS
7 7 (1.05%) OpenStack
8 6 (0.90%) Confluence
8 6 (0.90%) Exchange Server 2007
9 5 (0.75%) Blackberry Enterprise Server
9 5 (0.75%) Oracle Workflow
9 5 (0.75%) Tomcat
9 5 (0.75%) WebLogic
9 5 (0.75%) WebSphere Application Server
10 3 (0.45%) Adobe Experience Manager
10 3 (0.45%) SAS
11 2 (0.30%) IBM Notes
Applications
1 104 (15.55%) Microsoft Office
2 29 (4.33%) Microsoft PowerPoint
3 24 (3.59%) Microsoft Excel
4 9 (1.35%) Adobe Creative Suite
4 9 (1.35%) MS Visio
5 1 (0.15%) Adobe Captivate
5 1 (0.15%) Microsoft Project
Business Applications
1 30 (4.48%) Remedy ITSM
2 5 (0.75%) Documaker
2 5 (0.75%) Magento
2 5 (0.75%) SAP Hybris
3 4 (0.60%) Dynamics CRM
3 4 (0.60%) Eloqua
4 3 (0.45%) NetSuite
4 3 (0.45%) OpenText VIM for SAP
5 2 (0.30%) Dynamics AX
Cloud Services
1 65 (9.72%) Amazon AWS
2 63 (9.42%) Microsoft Azure
3 55 (8.22%) Office 365
4 41 (6.13%) SaaS
5 28 (4.19%) Google Cloud Platform
6 12 (1.79%) Slack
7 10 (1.49%) GitHub
8 8 (1.20%) IaaS
9 5 (0.75%) Amazon EC2
9 5 (0.75%) Amazon S3
9 5 (0.75%) G Suite
9 5 (0.75%) Route 53
10 3 (0.45%) PaaS
10 3 (0.45%) Twilio
11 2 (0.30%) Adobe Analytics
11 2 (0.30%) CloudBees
11 2 (0.30%) OpenShift
11 2 (0.30%) Salesforce Sales Cloud
12 1 (0.15%) Mimecast
12 1 (0.15%) Yammer
Communications & Networking
1 53 (7.92%) LAN
2 43 (6.43%) WAN
3 38 (5.68%) DNS
3 38 (5.68%) TCP/IP
3 38 (5.68%) VPN
4 36 (5.38%) Firewall
5 31 (4.63%) Wireless
6 29 (4.33%) SSL
7 24 (3.59%) DHCP
8 23 (3.44%) Cisco ASA
9 21 (3.14%) Cisco Nexus
10 20 (2.99%) BGP
11 19 (2.84%) EIGRP
12 14 (2.09%) Cisco IOS
12 14 (2.09%) Skype
13 13 (1.94%) HTTP
14 12 (1.79%) Internet
14 12 (1.79%) IPsec
15 11 (1.64%) FTP
15 11 (1.64%) VoIP
Database & Business Intelligence
1 42 (6.28%) SQL Server
2 32 (4.78%) MySQL
3 16 (2.39%) Big Data
3 16 (2.39%) Hadoop
4 13 (1.94%) SQL Server Reporting Services
5 6 (0.90%) Oracle Database
6 5 (0.75%) Amazon RDS
6 5 (0.75%) MongoDB
7 4 (0.60%) SQL Server Integration Services
8 3 (0.45%) Oracle Reports
9 2 (0.30%) HDInsight
10 1 (0.15%) Relational Database
Development Applications
1 53 (7.92%) JIRA
2 38 (5.68%) Git (software)
3 30 (4.48%) Jenkins
3 30 (4.48%) Team Foundation Server
4 29 (4.33%) Atlassian Bamboo
5 27 (4.04%) GoCD
5 27 (4.04%) IBM UrbanCode
5 27 (4.04%) Octopus Deploy
5 27 (4.04%) Subversion
6 5 (0.75%) Gerrit
6 5 (0.75%) Sonatype Nexus
7 4 (0.60%) TeamCity
8 3 (0.45%) Visual Studio Team System
9 1 (0.15%) Selenium
General
1 136 (20.33%) Finance
2 31 (4.63%) Banking
3 20 (2.99%) Games
4 19 (2.84%) Investment Banking
5 16 (2.39%) Financial Institution
5 16 (2.39%) Retail
6 13 (1.94%) Front Office
6 13 (1.94%) Law
7 8 (1.20%) Legal
8 7 (1.05%) Marketing
9 6 (0.90%) Arabic Language
10 5 (0.75%) Billing
11 4 (0.60%) Advertising
11 4 (0.60%) Publishing
12 3 (0.45%) Telecoms
13 2 (0.30%) Manufacturing
14 1 (0.15%) Dutch Language
14 1 (0.15%) French Language
14 1 (0.15%) German Language
14 1 (0.15%) Polish Language
Job Titles
1 141 (21.08%) Analyst
2 109 (16.29%) Developer
3 98 (14.65%) Consultant
4 76 (11.36%) ServiceNow Developer
5 55 (8.22%) ServiceNow Consultant
6 45 (6.73%) Architect
7 44 (6.58%) Business Analyst
8 38 (5.68%) Support Analyst
9 34 (5.08%) Administrator
10 32 (4.78%) Desktop Support
11 29 (4.33%) Service Analyst
12 28 (4.19%) DevOps Consultant
13 27 (4.04%) IT Analyst
13 27 (4.04%) Support Engineer
14 23 (3.44%) Project Manager
14 23 (3.44%) Service Manager
15 21 (3.14%) Service Desk Analyst
15 21 (3.14%) Technical Consultant
16 18 (2.69%) Solutions Architect
17 16 (2.39%) Team Leader
Libraries, Frameworks & Software Standards
1 100 (14.95%) Web Services
2 97 (14.50%) XML
3 75 (11.21%) HTML
4 50 (7.47%) CSS
5 33 (4.93%) AngularJS
6 31 (4.63%) REST
7 29 (4.33%) .NET
8 27 (4.04%) Elastic Stack
9 24 (3.59%) HTML5
9 24 (3.59%) SOAP
10 22 (3.29%) LDAP
11 16 (2.39%) Ajax
12 15 (2.24%) JSON
13 13 (1.94%) SailPoint
14 12 (1.79%) SAML
15 11 (1.64%) Middleware
16 9 (1.35%) JDBC
17 8 (1.20%) Regular Expression
18 7 (1.05%) ODBC
19 6 (0.90%) CSS3
Miscellaneous
1 56 (8.37%) Analytical Skills
2 52 (7.77%) Enterprise Software
3 42 (6.28%) CMDB
4 28 (4.19%) Data Centre
5 26 (3.89%) Management Information System
6 23 (3.44%) Hedge funds
7 21 (3.14%) Computer Science
8 19 (2.84%) Fintech
8 19 (2.84%) Video Conferencing
9 14 (2.09%) Blackberry
9 14 (2.09%) Self-Motivation
9 14 (2.09%) Tandem
10 12 (1.79%) User Experience
11 11 (1.64%) Robotics
12 10 (1.49%) Public Cloud
13 8 (1.20%) Mainframe
13 8 (1.20%) Virtual Team
14 7 (1.05%) Clustering
15 6 (0.90%) Hybrid Cloud
16 4 (0.60%) iPhone
Operating Systems
1 186 (27.80%) Windows
2 89 (13.30%) Linux
3 86 (12.86%) Windows 7
4 56 (8.37%) Unix
5 55 (8.22%) Windows 10
6 28 (4.19%) Windows Server
7 20 (2.99%) Windows Server 2008
8 18 (2.69%) Android
8 18 (2.69%) Windows Server 2012
9 11 (1.64%) Mac OS X
10 10 (1.49%) CentOS
11 8 (1.20%) Red Hat Enterprise Linux
11 8 (1.20%) Windows 2000
12 6 (0.90%) Mac OS
13 5 (0.75%) Apple iOS
13 5 (0.75%) Solaris
14 3 (0.45%) Windows Server 2003
15 2 (0.30%) Windows XP
16 1 (0.15%) Windows Mobile
Processes & Methodologies
1 292 (43.65%) ITIL
2 201 (30.04%) Service Management
3 190 (28.40%) ITSM
4 127 (18.98%) Agile Software Development
5 95 (14.20%) Stakeholder Management
6 60 (8.97%) Continuous Improvement
6 60 (8.97%) Problem-Solving
7 59 (8.82%) DevOps
8 55 (8.22%) Change Management
8 55 (8.22%) Project Management
9 48 (7.17%) Incident Management
9 48 (7.17%) Service Design
10 45 (6.73%) Workflow
11 44 (6.58%) ITIL V3
12 42 (6.28%) Asset Management
13 40 (5.98%) Continuous Integration
14 38 (5.68%) Continuous Delivery
14 38 (5.68%) Mentoring
14 38 (5.68%) Presales
15 35 (5.23%) Service Delivery
Programming Languages
1 138 (20.63%) JavaScript
2 71 (10.61%) PowerShell
3 45 (6.73%) Java
4 44 (6.58%) SQL
5 30 (4.48%) Python
6 21 (3.14%) C
7 18 (2.69%) C#
8 14 (2.09%) Bash Shell
8 14 (2.09%) Perl
9 11 (1.64%) BeanShell
9 11 (1.64%) Shell Script
10 10 (1.49%) Groovy
10 10 (1.49%) PHP
11 8 (1.20%) Ruby
11 8 (1.20%) VBScript
12 3 (0.45%) Go
12 3 (0.45%) VB
13 1 (0.15%) VBA
Qualifications
1 47 (7.03%) ITIL Certification
2 46 (6.88%) Degree
3 28 (4.19%) Microsoft Certification
4 26 (3.89%) Cisco Certification
5 21 (3.14%) CCNP
6 16 (2.39%) MCP
7 15 (2.24%) MCSE
8 14 (2.09%) ITIL Foundation Certificate
8 14 (2.09%) MCSA
9 11 (1.64%) CCNA
9 11 (1.64%) Security Cleared
10 10 (1.49%) A+ Certification
11 7 (1.05%) PMI Certification
11 7 (1.05%) PMP
11 7 (1.05%) SC Cleared
12 6 (0.90%) Computer Science Degree
13 5 (0.75%) MCDST
13 5 (0.75%) Network+ Certification
14 3 (0.45%) CISSP
14 3 (0.45%) MOS
Quality Assurance & Compliance
1 38 (5.68%) SLA
2 27 (4.04%) GCP
3 12 (1.79%) QA
4 8 (1.20%) COBIT
4 8 (1.20%) GDPR
5 6 (0.90%) Sarbanes-Oxley
6 2 (0.30%) Actionable Recommendations
6 2 (0.30%) MiFID
7 1 (0.15%) ISO/IEC 27001
7 1 (0.15%) PCI DSS
System Software
1 109 (16.29%) Active Directory
2 36 (5.38%) Docker
3 24 (3.59%) VMware Infrastructure
4 9 (1.35%) Virtual Machines
5 7 (1.05%) VMware NSX
6 5 (0.75%) Samba
6 5 (0.75%) VirtualBox
6 5 (0.75%) vSphere
7 4 (0.60%) XenApp
8 3 (0.45%) Virtual Desktop
8 3 (0.45%) VMware Workstation
9 2 (0.30%) Hyper-V
10 1 (0.15%) Active Directory Lightweight Directory Services
10 1 (0.15%) Firmware
10 1 (0.15%) Microsoft App-V
10 1 (0.15%) VMware ESXi
10 1 (0.15%) XenDesktop
Systems Management
1 47 (7.03%) Opscode Chef
2 40 (5.98%) Puppet
3 38 (5.68%) Ansible
4 34 (5.08%) Terraform
5 28 (4.19%) Single Sign-On
6 27 (4.04%) Consul
6 27 (4.04%) Rundeck
7 26 (3.89%) SCCM
8 14 (2.09%) AirWatch
8 14 (2.09%) WSUS
9 13 (1.94%) Nagios
10 8 (1.20%) HP UCMDB
10 8 (1.20%) Microsoft Intune
11 7 (1.05%) TrustSec
11 7 (1.05%) vRealize
12 6 (0.90%) Microsoft Clustering
13 5 (0.75%) Backup Exec
13 5 (0.75%) HAProxy
13 5 (0.75%) Rancher
13 5 (0.75%) Sysdig
Vendors
1 131 (19.58%) Microsoft
2 65 (9.72%) Cisco
3 47 (7.03%) Remedy
3 47 (7.03%) Splunk
4 46 (6.88%) HP
5 38 (5.68%) Apple
5 38 (5.68%) VMware
6 35 (5.23%) BMC
7 27 (4.04%) Delphix
7 27 (4.04%) Oracle
7 27 (4.04%) RedGate
8 24 (3.59%) IBM
9 21 (3.14%) Citrix
10 20 (2.99%) F5
11 19 (2.84%) Adobe
11 19 (2.84%) SolarWinds
12 16 (2.39%) SAP
13 15 (2.24%) Ivanti
14 13 (1.94%) Red Hat
15 12 (1.79%) WorldPay