Period
to 22 May 2019

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 22 May 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
22 May 2019
Same period 2018 Same period 2017
Rank 247 337 426
Rank change year-on-year +90 +89 +124
Permanent jobs citing ServiceNow 798 668 476
As % of all permanent IT jobs advertised in London 1.37% 0.97% 0.70%
As % of the Vendors category 3.28% 2.26% 1.60%
Number of salaries quoted 664 527 342
London median annual salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.35% - +4.55%
10th Percentile £33,750 £31,250 £36,344
90th Percentile £81,750 £90,000 £86,575
England median annual salary £55,000 £47,500 £52,205
% change year-on-year +15.79% -9.01% +4.41%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 24,301 29,567 29,796
As % of all permanent IT jobs advertised in London 41.63% 42.90% 43.67%
Number of salaries quoted 18,790 23,222 24,212
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £32,500 £32,000 £31,250
90th Percentile £92,500 £87,500 £85,000
England median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 22 May 2019.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 22 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -6 89 £60,000 +39.53% 9
South London +21 15 £59,000 +39.54% 1
West London 0 4 £41,250 +10.00% 2
North London - 1 £72,500 -
ServiceNow
England

For the 6 months to 22 May 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 321 (40.23%) ITIL
2 271 (33.96%) ITSM
3 258 (32.33%) Service Management
4 153 (19.17%) JavaScript
5 147 (18.42%) Windows
6 136 (17.04%) HTML
7 105 (13.16%) ITIL Certification
7 105 (13.16%) Finance
8 91 (11.40%) Stakeholder Management
9 83 (10.40%) Linux
10 78 (9.77%) Microsoft Azure
11 77 (9.65%) Amazon AWS
11 77 (9.65%) Agile Software Development
11 77 (9.65%) Microsoft
12 71 (8.90%) XML
13 66 (8.27%) SCCM
14 65 (8.15%) Asset Management
15 63 (7.89%) SaaS
15 63 (7.89%) SQL
16 62 (7.77%) Security Operations
17 61 (7.64%) Active Directory
18 59 (7.39%) Unix
19 56 (7.02%) PowerShell
20 53 (6.64%) Web Services
20 53 (6.64%) CSS
20 53 (6.64%) Analytical Skills
21 51 (6.39%) Windows Server
22 49 (6.14%) JIRA
23 48 (6.02%) Project Management
24 47 (5.89%) Microsoft Office

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (2.51%) SharePoint
2 7 (0.88%) Confluence
2 7 (0.88%) MS Exchange
3 5 (0.63%) Blackberry Enterprise Server
3 5 (0.63%) IIS
4 3 (0.38%) Exchange Server 2010
4 3 (0.38%) nginx
4 3 (0.38%) OpenStack
5 2 (0.25%) Adobe Experience Manager
5 2 (0.25%) SharePoint 2013
6 1 (0.13%) Anypoint
6 1 (0.13%) Appian
6 1 (0.13%) CMS
6 1 (0.13%) Elasticsearch
6 1 (0.13%) IBM Notes
6 1 (0.13%) SharePoint 2010
6 1 (0.13%) Skype for Business
6 1 (0.13%) WebSphere
6 1 (0.13%) WebSphere Application Server
Applications
1 47 (5.89%) Microsoft Office
2 25 (3.13%) Microsoft Excel
3 16 (2.01%) Microsoft PowerPoint
4 10 (1.25%) MS Visio
5 5 (0.63%) Microsoft Project
6 1 (0.13%) Adobe Creative Suite
Business Applications
1 13 (1.63%) Remedy ITSM
2 9 (1.13%) Eloqua
3 8 (1.00%) Salesforce.com CRM
4 6 (0.75%) Eagle PACE
4 6 (0.75%) Front Arena
4 6 (0.75%) Markit EDM
4 6 (0.75%) thinkFolio
5 2 (0.25%) Dynamics CRM
5 2 (0.25%) Workfront
6 1 (0.13%) Eikon
6 1 (0.13%) iTrent
6 1 (0.13%) Raiser's Edge
Cloud Services
1 78 (9.77%) Microsoft Azure
2 77 (9.65%) Amazon AWS
3 63 (7.89%) SaaS
4 43 (5.39%) Office 365
5 41 (5.14%) Google Cloud Platform
6 13 (1.63%) Azure Active Directory
7 12 (1.50%) Slack
8 10 (1.25%) Power Platform
9 9 (1.13%) Adobe Analytics
10 5 (0.63%) GitHub
10 5 (0.63%) PaaS
11 4 (0.50%) G Suite
11 4 (0.50%) IaaS
12 2 (0.25%) Mimecast
12 2 (0.25%) OneDrive
13 1 (0.13%) Azure Data Factory
Communications & Networking
1 24 (3.01%) TCP/IP
2 23 (2.88%) DNS
3 21 (2.63%) Internet
4 18 (2.26%) Firewall
5 17 (2.13%) VPN
6 12 (1.50%) LAN
7 9 (1.13%) WAN
8 6 (0.75%) NAS
8 6 (0.75%) SAN
9 5 (0.63%) Cisco ASA
9 5 (0.63%) DHCP
10 4 (0.50%) NetScaler
10 4 (0.50%) Remote Desktop
10 4 (0.50%) SMTP
10 4 (0.50%) Softphone
11 3 (0.38%) Unified Communications
11 3 (0.38%) VLAN
11 3 (0.38%) Wi-Fi
12 2 (0.25%) Cisco IOS
12 2 (0.25%) Fibre Channel
Database & Business Intelligence
1 27 (3.38%) SQL Server
2 17 (2.13%) Relational Database
3 11 (1.38%) SQL Server 2012
4 10 (1.25%) Power BI
4 10 (1.25%) SQL Server 2014
4 10 (1.25%) SQL Server 2016
5 7 (0.88%) Data Warehouse
6 4 (0.50%) NoSQL
6 4 (0.50%) SQL Server Reporting Services
7 3 (0.38%) MySQL
7 3 (0.38%) SQL Server Integration Services
8 2 (0.25%) Data Lake
8 2 (0.25%) PostgreSQL
9 1 (0.13%) Amazon Redshift
9 1 (0.13%) Big Data
9 1 (0.13%) DB2
9 1 (0.13%) Hadoop
9 1 (0.13%) Oracle Database
9 1 (0.13%) RDBMS
Development Applications
1 49 (6.14%) JIRA
2 32 (4.01%) Jenkins
3 28 (3.51%) Git (software)
3 28 (3.51%) Team Foundation Server
4 27 (3.38%) Subversion
5 26 (3.26%) Atlassian Bamboo
5 26 (3.26%) GoCD
5 26 (3.26%) IBM UrbanCode
5 26 (3.26%) Octopus Deploy
6 4 (0.50%) PhantomJS
7 2 (0.25%) GitLab
7 2 (0.25%) Hudson
7 2 (0.25%) SQL Server Management Studio (SSMS)
8 1 (0.13%) Burp Suite
8 1 (0.13%) Metasploit
8 1 (0.13%) Rational Application Developer
8 1 (0.13%) Visual Studio
General
1 105 (13.16%) Finance
2 36 (4.51%) Banking
3 24 (3.01%) Marketing
4 22 (2.76%) Legal
5 18 (2.26%) Pharmaceutical
6 15 (1.88%) Back Office
7 14 (1.75%) Investment Banking
7 14 (1.75%) Retail
8 13 (1.63%) Front Office
9 9 (1.13%) Law
10 7 (0.88%) Advertising
10 7 (0.88%) Telecoms
11 3 (0.38%) Automotive
11 3 (0.38%) Manufacturing
12 2 (0.25%) Financial Institution
12 2 (0.25%) Japanese Language
12 2 (0.25%) Publishing
13 1 (0.13%) Billing
13 1 (0.13%) Russian Language
13 1 (0.13%) Turkish Language
Job Titles
1 173 (21.68%) Analyst
2 170 (21.30%) Consultant
3 98 (12.28%) ServiceNow Consultant
4 89 (11.15%) Developer
5 82 (10.28%) Technical Consultant
6 80 (10.03%) ServiceNow Developer
7 77 (9.65%) Business Analyst
8 73 (9.15%) Architect
9 59 (7.39%) Support Analyst
10 37 (4.64%) Support Engineer
11 29 (3.63%) Engagement Manager
11 29 (3.63%) Service Analyst
12 28 (3.51%) Applications Support
13 26 (3.26%) DevOps Consultant
14 25 (3.13%) Trainer
15 24 (3.01%) Windows Engineer
16 23 (2.88%) ITSM Consultant
16 23 (2.88%) Lead Business Analyst
16 23 (2.88%) Technical Trainer
17 22 (2.76%) Desktop Support
Libraries, Frameworks & Software Standards
1 136 (17.04%) HTML
2 71 (8.90%) XML
3 53 (6.64%) CSS
3 53 (6.64%) Web Services
4 39 (4.89%) AngularJS
5 26 (3.26%) Elastic Stack
6 17 (2.13%) .NET
7 12 (1.50%) HTML5
8 11 (1.38%) REST
9 7 (0.88%) SOAP
10 6 (0.75%) FIX Protocol
11 5 (0.63%) LDAP
11 5 (0.63%) SailPoint
12 4 (0.50%) Ajax
12 4 (0.50%) Node.js
12 4 (0.50%) React
13 3 (0.38%) RESTful
14 2 (0.25%) .NET Framework
14 2 (0.25%) JDBC
14 2 (0.25%) JSON
Miscellaneous
1 53 (6.64%) Analytical Skills
2 21 (2.63%) CMDB
3 18 (2.26%) Blackberry
3 18 (2.26%) Data Centre
4 17 (2.13%) Management Information System
5 15 (1.88%) Hedge funds
6 14 (1.75%) Self-Motivation
7 12 (1.50%) Enterprise Software
8 11 (1.38%) Digital Media
9 9 (1.13%) Clustering
10 8 (1.00%) Fixed Income
10 8 (1.00%) Robotics
11 7 (0.88%) Internet of Things
11 7 (0.88%) Security Operations Centre
11 7 (0.88%) Video Conferencing
12 6 (0.75%) Derivative
12 6 (0.75%) Equities
12 6 (0.75%) Foreign Exchange (FX)
12 6 (0.75%) Public Cloud
13 5 (0.63%) iPhone
Operating Systems
1 147 (18.42%) Windows
2 83 (10.40%) Linux
3 59 (7.39%) Unix
4 51 (6.39%) Windows Server
5 33 (4.14%) Windows 10
6 29 (3.63%) Windows 7
7 22 (2.76%) Windows Server 2012
8 19 (2.38%) Windows Server 2008
9 14 (1.75%) Apple iOS
10 11 (1.38%) Android
11 6 (0.75%) AIX
11 6 (0.75%) CentOS
11 6 (0.75%) Fedora
11 6 (0.75%) HPUX
11 6 (0.75%) Mac OS X
11 6 (0.75%) Solaris
12 4 (0.50%) Windows 2000
13 3 (0.38%) Red Hat Enterprise Linux
14 2 (0.25%) Mac OS
15 1 (0.13%) Windows 8
Processes & Methodologies
1 321 (40.23%) ITIL
2 271 (33.96%) ITSM
3 258 (32.33%) Service Management
4 91 (11.40%) Stakeholder Management
5 77 (9.65%) Agile Software Development
6 65 (8.15%) Asset Management
7 62 (7.77%) Security Operations
8 48 (6.02%) Project Management
9 47 (5.89%) DevOps
9 47 (5.89%) Presales
10 43 (5.39%) Business Analysis
10 43 (5.39%) Service Design
11 42 (5.26%) Problem-Solving
12 41 (5.14%) Business Intelligence
12 41 (5.14%) Process Improvement
13 40 (5.01%) Cybersecurity
14 39 (4.89%) Change Management
14 39 (4.89%) ITIL V3
15 38 (4.76%) Configuration Management
16 37 (4.64%) Analytics
Programming Languages
1 153 (19.17%) JavaScript
2 63 (7.89%) SQL
3 56 (7.02%) PowerShell
4 31 (3.88%) Python
5 25 (3.13%) Java
6 20 (2.51%) VB
7 12 (1.50%) T-SQL
8 9 (1.13%) C
8 9 (1.13%) C#
8 9 (1.13%) C++
9 7 (0.88%) Go
10 6 (0.75%) Bash Shell
10 6 (0.75%) VBA
11 4 (0.50%) Perl
12 3 (0.38%) PL/SQL
12 3 (0.38%) Shell Script
12 3 (0.38%) VBScript
13 2 (0.25%) PHP
13 2 (0.25%) Ruby
14 1 (0.13%) XPath
Qualifications
1 105 (13.16%) ITIL Certification
2 31 (3.88%) Degree
3 20 (2.51%) Microsoft Certification
4 11 (1.38%) MCSE
5 9 (1.13%) Security Cleared
6 6 (0.75%) AWS Certification
7 5 (0.63%) Computer Science Degree
7 5 (0.63%) MCP
8 3 (0.38%) A+ Certification
8 3 (0.38%) MCITP
9 2 (0.25%) CISA
9 2 (0.25%) CISM
9 2 (0.25%) CISSP
9 2 (0.25%) CRISC
9 2 (0.25%) MCSA
9 2 (0.25%) MCTS
9 2 (0.25%) Network+ Certification
10 1 (0.13%) DBS Check
10 1 (0.13%) ITIL Foundation Certificate
10 1 (0.13%) RHCSA
Quality Assurance & Compliance
1 46 (5.76%) SLA
2 11 (1.38%) GDPR
3 8 (1.00%) COBIT
4 6 (0.75%) Data Quality
5 5 (0.63%) QA
6 3 (0.38%) ISO/IEC 27001
6 3 (0.38%) Sarbanes-Oxley
7 2 (0.25%) Cyber Essentials
7 2 (0.25%) PCI DSS
8 1 (0.13%) PMO
System Software
1 61 (7.64%) Active Directory
2 28 (3.51%) Docker
3 19 (2.38%) Hyper-V
4 13 (1.63%) VMware Infrastructure
5 8 (1.00%) XenApp
6 5 (0.63%) vSphere
7 4 (0.50%) XenDesktop
8 1 (0.13%) Firmware
8 1 (0.13%) Snort
8 1 (0.13%) VMware ESXi
Systems Management
1 66 (8.27%) SCCM
2 36 (4.51%) Ansible
3 33 (4.14%) Opscode Chef
3 33 (4.14%) Puppet
4 30 (3.76%) Terraform
5 26 (3.26%) Consul
5 26 (3.26%) Rundeck
6 17 (2.13%) SCOM
7 16 (2.01%) Tivoli
8 12 (1.50%) SCVMM
9 10 (1.25%) Jamf Pro
9 10 (1.25%) SCOrch
10 6 (0.75%) Kubernetes
11 5 (0.63%) Nessus
11 5 (0.63%) Scalr
12 4 (0.50%) McAfee ePO
12 4 (0.50%) Microsoft Intune
13 3 (0.38%) ITRS Geneos
14 2 (0.25%) Control-M
14 2 (0.25%) QRadar
Vendors
1 77 (9.65%) Microsoft
2 47 (5.89%) Splunk
3 28 (3.51%) VMware
4 26 (3.26%) Delphix
4 26 (3.26%) RedGate
5 23 (2.88%) Apple
6 18 (2.26%) BMC
6 18 (2.26%) Google
6 18 (2.26%) Oracle
7 17 (2.13%) Citrix
7 17 (2.13%) HP
8 16 (2.01%) Remedy
9 15 (1.88%) Adobe
9 15 (1.88%) Cisco
10 13 (1.63%) Snow
11 12 (1.50%) IBM
11 12 (1.50%) Salesforce.com
12 11 (1.38%) CA
12 11 (1.38%) Ivanti
12 11 (1.38%) Tableau