Period
to 13 December 2017

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 13 December 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
13 Dec 2017
Same period 2016 Same period 2015
Rank 402 445 552
Rank change year-on-year +43 +107 +50
Permanent jobs citing ServiceNow 540 449 379
As % of all permanent IT jobs advertised in London 0.73% 0.60% 0.43%
As % of the Vendors category 1.68% 1.44% 0.98%
Number of salaries quoted 340 386 320
London median annual salary £57,500 £53,750 £47,500
Median salary % change year-on-year +6.98% +13.16% -
10th Percentile £33,400 £27,500 £29,975
90th Percentile £80,250 £72,500 £68,750
England median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 32154 31266 38811
As % of all permanent IT jobs advertised in London 43.31% 42.05% 44.34%
Number of salaries quoted 24570 26381 32496
London median annual salary £55,000 £55,000 £55,000
10th Percentile £31,250 £31,250 £31,250
90th Percentile £85,000 £85,000 £82,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 13 December 2017.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 13 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +1 56 £57,500 +53.33% 11
West London +7 9 £60,000 +21.83% 2
East London +6 8 £66,250 +32.50% 4
South London -9 4 £51,641 +22.96% 3
ServiceNow
England

For the 6 months to 13 December 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for ServiceNow.

1 313 (57.96%) ITIL
2 240 (44.44%) Service Management
3 209 (38.70%) Windows
4 207 (38.33%) Finance
5 159 (29.44%) Microsoft
6 155 (28.70%) Active Directory
7 149 (27.59%) ITSM
8 141 (26.11%) Banking
9 140 (25.93%) VMware
10 132 (24.44%) Windows 7
11 130 (24.07%) Microsoft Office
12 120 (22.22%) Asset Management
13 119 (22.04%) Investment Banking
14 117 (21.67%) SCCM
15 113 (20.93%) Wealth Management
16 110 (20.37%) Retail Banking
17 108 (20.00%) Microsoft Certification
18 106 (19.63%) Citrix
19 104 (19.26%) User Experience
20 102 (18.89%) Skype for Business
21 99 (18.33%) Android
21 99 (18.33%) Mac OS X
21 99 (18.33%) MCSE
22 98 (18.15%) AppSense
22 98 (18.15%) Apple iOS
23 97 (17.96%) Agile Software Development
23 97 (17.96%) Apple
23 97 (17.96%) Blackberry
23 97 (17.96%) Skype
24 96 (17.78%) MS Exchange

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 102 (18.89%) Skype for Business
2 96 (17.78%) MS Exchange
3 92 (17.04%) Exchange Server 2010
4 24 (4.44%) SharePoint
5 16 (2.96%) CMS
6 15 (2.78%) IIS
7 12 (2.22%) Documentum
8 7 (1.30%) Drupal
9 4 (0.74%) Adobe Experience Manager
9 4 (0.74%) Anypoint
9 4 (0.74%) OpenStack
10 2 (0.37%) Blackberry Enterprise Server
10 2 (0.37%) Elasticsearch
10 2 (0.37%) Oracle SOA Suite
10 2 (0.37%) WebSphere
11 1 (0.19%) Apache Pig
11 1 (0.19%) Confluence
11 1 (0.19%) Exchange Server 2007
11 1 (0.19%) IBM Notes
11 1 (0.19%) nginx
Applications
1 130 (24.07%) Microsoft Office
2 5 (0.93%) Microsoft PowerPoint
3 4 (0.74%) MS Visio
4 3 (0.56%) Adobe Captivate
5 2 (0.37%) Microsoft Excel
5 2 (0.37%) Microsoft Project
6 1 (0.19%) HipChat
Business Applications
1 39 (7.22%) Remedy ITSM
2 14 (2.59%) Dynamics CRM
3 9 (1.67%) Eloqua
4 7 (1.30%) Workday HCM
5 6 (1.11%) Dynamics AX
6 4 (0.74%) BusinessWorks
6 4 (0.74%) Markit EDM
6 4 (0.74%) NetSuite
6 4 (0.74%) Unit4 Business World
7 3 (0.56%) assyst
7 3 (0.56%) Dynamics NAV
8 2 (0.37%) Oracle ERP
8 2 (0.37%) SAP ERP
9 1 (0.19%) JDE OneWorld
9 1 (0.19%) Oracle CRM On Demand
9 1 (0.19%) SAP Hybris
Cloud Services
1 95 (17.59%) IaaS
2 87 (16.11%) SaaS
3 52 (9.63%) Amazon AWS
4 32 (5.93%) Microsoft Azure
4 32 (5.93%) Office 365
5 15 (2.78%) Cloud Computing
6 6 (1.11%) OpenShift
7 5 (0.93%) Adobe Analytics
8 4 (0.74%) CloudBees
8 4 (0.74%) GitHub
9 3 (0.56%) Azure Active Directory
9 3 (0.56%) G Suite
9 3 (0.56%) Sumo Logic
10 2 (0.37%) Boomi
10 2 (0.37%) PaaS
10 2 (0.37%) SuccessFactors
10 2 (0.37%) Taleo
11 1 (0.19%) IBM Cloud
11 1 (0.19%) Slack
11 1 (0.19%) SoftLayer
Communications & Networking
1 97 (17.96%) Skype
2 15 (2.78%) LDAP
3 12 (2.22%) Firewall
3 12 (2.22%) SNMP
4 10 (1.85%) TCP/IP
4 10 (1.85%) WAN
5 8 (1.48%) VPN
6 7 (1.30%) LAN
7 5 (0.93%) DHCP
7 5 (0.93%) DNS
7 5 (0.93%) Internet
8 4 (0.74%) BGP
8 4 (0.74%) Cisco ASA
8 4 (0.74%) EIGRP
8 4 (0.74%) OSPF
8 4 (0.74%) TACACS
8 4 (0.74%) VSAN
8 4 (0.74%) Wireshark
9 3 (0.56%) Intrusion Detection
9 3 (0.56%) Wireless
Database & Business Intelligence
1 23 (4.26%) SQL Server
2 10 (1.85%) MySQL
3 8 (1.48%) Power BI
4 7 (1.30%) MongoDB
4 7 (1.30%) Oracle Reports
4 7 (1.30%) PostgreSQL
4 7 (1.30%) SQL Server Analysis Services
4 7 (1.30%) SQL Server Integration Services
5 4 (0.74%) Amazon Redshift
6 2 (0.37%) Big Data
7 1 (0.19%) Apache Hive
7 1 (0.19%) Hadoop
7 1 (0.19%) KDB
7 1 (0.19%) Oracle Database
7 1 (0.19%) PowerCenter
7 1 (0.19%) QlikView
7 1 (0.19%) RDBMS
7 1 (0.19%) Relational Database
7 1 (0.19%) SAP HANA
7 1 (0.19%) Spotfire
Development Applications
1 22 (4.07%) JIRA
2 19 (3.52%) Sonatype Nexus
3 13 (2.41%) Jenkins
4 12 (2.22%) Git (software)
5 4 (0.74%) Atlassian Bamboo
5 4 (0.74%) Talend Open Studio
6 2 (0.37%) GitLab
6 2 (0.37%) Maven
7 1 (0.19%) Babel
7 1 (0.19%) Bitbucket
7 1 (0.19%) JMeter
7 1 (0.19%) MSI
7 1 (0.19%) Selenium
7 1 (0.19%) Vagrant
General
1 207 (38.33%) Finance
2 141 (26.11%) Banking
3 119 (22.04%) Investment Banking
4 110 (20.37%) Retail Banking
5 27 (5.00%) Financial Institution
6 25 (4.63%) Publishing
7 19 (3.52%) Marketing
8 12 (2.22%) Law
8 12 (2.22%) Retail
9 9 (1.67%) Billing
10 8 (1.48%) Legal
11 6 (1.11%) Front Office
12 4 (0.74%) Games
13 3 (0.56%) Advertising
14 2 (0.37%) Digital Economy
14 2 (0.37%) French Language
14 2 (0.37%) German Language
14 2 (0.37%) Telecoms
15 1 (0.19%) Back Office
15 1 (0.19%) Pharmaceutical
Job Titles
1 79 (14.63%) Analyst
2 73 (13.52%) Consultant
3 46 (8.52%) Developer
3 46 (8.52%) Head of Support
4 40 (7.41%) ServiceNow Developer
5 35 (6.48%) Service Manager
5 35 (6.48%) ServiceNow Consultant
6 27 (5.00%) Service Analyst
7 26 (4.81%) Technical Consultant
8 25 (4.63%) Business Analyst
8 25 (4.63%) IT Support
9 24 (4.44%) IT Manager
9 24 (4.44%) Support Analyst
10 21 (3.89%) Architect
11 20 (3.70%) Business Consultant
11 20 (3.70%) Business Process Consultant
11 20 (3.70%) Process Consultant
12 19 (3.52%) Data Centre Specialist
12 19 (3.52%) IT Support Specialist
12 19 (3.52%) Support Specialist
Libraries, Frameworks & Software Standards
1 89 (16.48%) Web Services
2 73 (13.52%) HTML
3 70 (12.96%) XML
4 31 (5.74%) SOAP
5 30 (5.56%) CSS
6 28 (5.19%) Ajax
7 27 (5.00%) REST
8 23 (4.26%) .NET
9 14 (2.59%) .NET Framework
10 11 (2.04%) AngularJS
11 8 (1.48%) HTML5
12 6 (1.11%) JSON
13 5 (0.93%) OAuth
13 5 (0.93%) SAML
13 5 (0.93%) Twitter Bootstrap
14 4 (0.74%) Middleware
14 4 (0.74%) OpenID
14 4 (0.74%) TIBCO EMS
14 4 (0.74%) X-Windows
15 3 (0.56%) RESTful
Miscellaneous
1 104 (19.26%) User Experience
2 97 (17.96%) Blackberry
3 32 (5.93%) Analytical Skills
3 32 (5.93%) Data Centre
4 28 (5.19%) Hedge funds
5 25 (4.63%) CMDB
6 19 (3.52%) Computer Science
7 17 (3.15%) Fintech
8 13 (2.41%) Management Information System
9 10 (1.85%) Enterprise Software
9 10 (1.85%) Smartphone
9 10 (1.85%) Social Media
10 8 (1.48%) Hybrid Cloud
10 8 (1.48%) iPhone
11 6 (1.11%) Mobile Computing
12 5 (0.93%) e-Learning
13 4 (0.74%) BYOD
13 4 (0.74%) Fat Client
13 4 (0.74%) Public Cloud
13 4 (0.74%) Thin Client
Operating Systems
1 209 (38.70%) Windows
2 132 (24.44%) Windows 7
3 99 (18.33%) Android
3 99 (18.33%) Mac OS X
4 98 (18.15%) Apple iOS
5 74 (13.70%) Linux
6 46 (8.52%) Unix
7 37 (6.85%) Windows Server
8 30 (5.56%) Red Hat Enterprise Linux
9 28 (5.19%) Windows 10
9 28 (5.19%) Windows Server 2008
9 28 (5.19%) Windows Server 2012
10 19 (3.52%) Windows Server 2003
11 11 (2.04%) CentOS
12 8 (1.48%) Mac OS
13 4 (0.74%) Ubuntu
14 3 (0.56%) Windows 8
15 1 (0.19%) Solaris
Processes & Methodologies
1 313 (57.96%) ITIL
2 240 (44.44%) Service Management
3 149 (27.59%) ITSM
4 120 (22.22%) Asset Management
5 113 (20.93%) Wealth Management
6 97 (17.96%) Agile Software Development
7 82 (15.19%) Change Management
8 73 (13.52%) Problem Management
9 62 (11.48%) Incident Management
10 57 (10.56%) Configuration Management
11 56 (10.37%) Project Management
11 56 (10.37%) Service Delivery
11 56 (10.37%) Service Design
12 55 (10.19%) ITIL V3
13 50 (9.26%) Stakeholder Management
14 46 (8.52%) Workflow
15 44 (8.15%) DevOps
16 42 (7.78%) Knowledge Management
17 37 (6.85%) Scrum
18 32 (5.93%) Presales
Programming Languages
1 87 (16.11%) JavaScript
2 42 (7.78%) SQL
3 39 (7.22%) Java
4 34 (6.30%) Perl
5 27 (5.00%) PowerShell
5 27 (5.00%) Python
6 25 (4.63%) PHP
7 24 (4.44%) Ruby
8 23 (4.26%) Shell Script
9 13 (2.41%) Bash Shell
10 10 (1.85%) C#
11 9 (1.67%) C
12 8 (1.48%) Go
13 1 (0.19%) C++
13 1 (0.19%) ES6
13 1 (0.19%) R
13 1 (0.19%) VB
13 1 (0.19%) VBScript
Qualifications
1 108 (20.00%) Microsoft Certification
2 99 (18.33%) MCSE
3 90 (16.67%) CCA
3 90 (16.67%) Citrix Certification
4 65 (12.04%) Degree
5 22 (4.07%) ITIL Certification
6 11 (2.04%) AWS Certification
6 11 (2.04%) Cisco Certification
6 11 (2.04%) Computer Science Degree
7 7 (1.30%) CCNA
8 5 (0.93%) MCP
9 4 (0.74%) CISSP
9 4 (0.74%) MCSA
9 4 (0.74%) SC Cleared
9 4 (0.74%) Security Cleared
10 3 (0.56%) CCIE
10 3 (0.56%) CCNP
10 3 (0.56%) CCSA
10 3 (0.56%) JNCIA
10 3 (0.56%) PMP
Quality Assurance & Compliance
1 47 (8.70%) SLA
2 8 (1.48%) Data Quality
3 3 (0.56%) QA
4 1 (0.19%) ISO/IEC 20000
4 1 (0.19%) PMO
4 1 (0.19%) Sarbanes-Oxley
System Software
1 155 (28.70%) Active Directory
2 94 (17.41%) XenDesktop
3 90 (16.67%) XenApp
4 36 (6.67%) VMware Infrastructure
5 23 (4.26%) Docker
6 14 (2.59%) Microsoft App-V
7 8 (1.48%) VMware NSX
8 7 (1.30%) Hyper-V
8 7 (1.30%) Virtual Desktop
9 4 (0.74%) Terminal Server
9 4 (0.74%) Virtual Machines
9 4 (0.74%) vSphere
10 3 (0.56%) BitLocker
11 1 (0.19%) Active Directory Lightweight Directory Services
11 1 (0.19%) Firmware
11 1 (0.19%) Terminal Services
11 1 (0.19%) VMware ESXi
11 1 (0.19%) VMware Workstation
Systems Management
1 117 (21.67%) SCCM
2 95 (17.59%) AirWatch
3 25 (4.63%) Opscode Chef
4 21 (3.89%) Ansible
4 21 (3.89%) Puppet
5 18 (3.33%) Terraform
6 15 (2.78%) Nagios
7 13 (2.41%) ZABBIX
8 11 (2.04%) Kubernetes
9 7 (1.30%) Consul
9 7 (1.30%) Packer
10 6 (1.11%) Jamf Pro
11 4 (0.74%) McAfee ePO
11 4 (0.74%) SCOM
11 4 (0.74%) Tivoli Storage Manager
11 4 (0.74%) vCenter Server
11 4 (0.74%) vRealize
12 3 (0.56%) Check_MK
12 3 (0.56%) Nessus
13 2 (0.37%) logstash
Vendors
1 159 (29.44%) Microsoft
2 140 (25.93%) VMware
3 106 (19.63%) Citrix
4 98 (18.15%) AppSense
5 97 (17.96%) Apple
6 94 (17.41%) McAfee
7 43 (7.96%) Remedy
8 35 (6.48%) Red Hat
9 34 (6.30%) Cisco
10 33 (6.11%) BMC
10 33 (6.11%) LANDesk
11 30 (5.56%) HP
12 28 (5.19%) Splunk
13 26 (4.81%) HEAT Software
13 26 (4.81%) Oracle
14 19 (3.52%) Veeam
14 19 (3.52%) Veritas
15 15 (2.78%) Salesforce.com
16 12 (2.22%) AppDynamics
16 12 (2.22%) New Relic