Period
to 19 July 2018

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 331 428 513
Rank change year-on-year +97 +85 +96
Permanent jobs citing ServiceNow 699 511 415
As % of all permanent IT jobs advertised in London 0.99% 0.70% 0.50%
As % of the Vendors category 2.32% 1.59% 1.16%
Number of salaries quoted 538 359 344
London median annual salary £52,500 £60,000 £57,500
Median salary % change year-on-year -12.50% +4.35% +18.56%
10th Percentile £31,250 £35,000 £27,500
90th Percentile £86,250 £85,000 £81,250
England median annual salary £47,500 £52,205 £50,000
% change year-on-year -9.01% +4.41% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 30,156 32,163 35,660
As % of all permanent IT jobs advertised in London 42.55% 43.88% 42.95%
Number of salaries quoted 23,433 25,131 30,190
London median annual salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.55% - -
10th Percentile £31,500 £31,250 £31,250
90th Percentile £87,500 £85,000 £82,500
England median annual salary £49,000 £47,500 £46,000
% change year-on-year +3.16% +3.26% +2.22%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 19 July 2018.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +48 115 £46,000 -10.24% 12
West London +40 37 £37,500 -23.86% 5
South London -9 6 £42,283 - 3
East London +2 5 £77,500 +14.81% 2
North London - 3 £34,141 -
ServiceNow
England

For the 6 months to 19 July 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 297 (42.49%) ITIL
2 217 (31.04%) Service Management
3 195 (27.90%) Windows
4 179 (25.61%) ITSM
5 161 (23.03%) Finance
6 150 (21.46%) Microsoft
7 134 (19.17%) JavaScript
8 126 (18.03%) Agile Software Development
9 115 (16.45%) Microsoft Office
10 108 (15.45%) Active Directory
11 107 (15.31%) Web Services
12 100 (14.31%) XML
13 96 (13.73%) Linux
14 91 (13.02%) PowerShell
15 87 (12.45%) Stakeholder Management
15 87 (12.45%) Windows 7
16 86 (12.30%) SQL
17 82 (11.73%) Problem-Solving
18 75 (10.73%) Continuous Improvement
19 74 (10.59%) HTML
19 74 (10.59%) Unix
19 74 (10.59%) Cisco
20 73 (10.44%) Amazon AWS
21 70 (10.01%) Java
21 70 (10.01%) SQL Server
22 69 (9.87%) Windows 10
23 68 (9.73%) Analytical Skills
24 67 (9.59%) DevOps
25 66 (9.44%) Enterprise Software
26 62 (8.87%) Microsoft Azure

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (5.29%) MS Exchange
2 35 (5.01%) Elasticsearch
3 20 (2.86%) SharePoint
3 20 (2.86%) Skype for Business
4 17 (2.43%) Apache
5 11 (1.57%) WebSphere
6 8 (1.14%) Apache Spark
7 7 (1.00%) OpenStack
7 7 (1.00%) Tomcat
8 6 (0.86%) Confluence
8 6 (0.86%) JBoss
8 6 (0.86%) WebSphere Application Server
9 5 (0.72%) CMS
9 5 (0.72%) IIS
9 5 (0.72%) Oracle Workflow
9 5 (0.72%) WebLogic
10 3 (0.43%) Adobe Experience Manager
10 3 (0.43%) Blackberry Enterprise Server
10 3 (0.43%) Exchange Server 2007
10 3 (0.43%) SAS
Applications
1 115 (16.45%) Microsoft Office
2 37 (5.29%) Microsoft PowerPoint
3 31 (4.43%) Microsoft Excel
4 10 (1.43%) MS Visio
5 6 (0.86%) Microsoft Project
6 2 (0.29%) Adobe Creative Suite
Business Applications
1 27 (3.86%) Remedy ITSM
2 6 (0.86%) Magento
2 6 (0.86%) SAP Hybris
3 5 (0.72%) Documaker
4 4 (0.57%) Eloqua
4 4 (0.57%) NetSuite
4 4 (0.57%) OpenText VIM for SAP
5 3 (0.43%) Dynamics AX
6 1 (0.14%) SAP BPC
Cloud Services
1 73 (10.44%) Amazon AWS
2 62 (8.87%) Microsoft Azure
2 62 (8.87%) Office 365
3 37 (5.29%) SaaS
4 30 (4.29%) Google Cloud Platform
5 17 (2.43%) Slack
6 10 (1.43%) GitHub
7 9 (1.29%) G Suite
8 8 (1.14%) OpenShift
9 7 (1.00%) IaaS
10 6 (0.86%) Amazon EC2
10 6 (0.86%) Amazon S3
10 6 (0.86%) Route 53
11 4 (0.57%) Adobe Creative Cloud
11 4 (0.57%) Salesforce Sales Cloud
12 3 (0.43%) Cloud Computing
13 2 (0.29%) Adobe Analytics
13 2 (0.29%) CloudBees
13 2 (0.29%) PaaS
14 1 (0.14%) Akamai
Communications & Networking
1 59 (8.44%) LAN
2 43 (6.15%) Firewall
2 43 (6.15%) WAN
3 42 (6.01%) TCP/IP
4 41 (5.87%) DNS
5 40 (5.72%) VPN
6 34 (4.86%) Wireless
7 28 (4.01%) SSL
8 24 (3.43%) Cisco ASA
8 24 (3.43%) Cisco Nexus
9 22 (3.15%) DHCP
10 20 (2.86%) Skype
11 18 (2.58%) Cisco IOS
11 18 (2.58%) WebEx
12 17 (2.43%) BGP
13 15 (2.15%) EIGRP
14 14 (2.00%) IPsec
14 14 (2.00%) VoIP
15 13 (1.86%) FTP
15 13 (1.86%) HTTP
Database & Business Intelligence
1 70 (10.01%) SQL Server
2 47 (6.72%) MySQL
3 30 (4.29%) Big Data
4 29 (4.15%) Hadoop
5 27 (3.86%) SQL Server Reporting Services
6 9 (1.29%) SQL Server 2008
7 6 (0.86%) Amazon RDS
7 6 (0.86%) PostgreSQL
8 5 (0.72%) MongoDB
8 5 (0.72%) Oracle Database
8 5 (0.72%) SQL Server Integration Services
9 3 (0.43%) Oracle Reports
10 2 (0.29%) Data Warehouse
10 2 (0.29%) HDInsight
10 2 (0.29%) SQL Server 2012
11 1 (0.14%) BusinessObjects
11 1 (0.14%) OpenTSDB
11 1 (0.14%) Relational Database
Development Applications
1 61 (8.73%) JIRA
2 40 (5.72%) Git (software)
3 32 (4.58%) Team Foundation Server
4 31 (4.43%) Atlassian Bamboo
4 31 (4.43%) Jenkins
5 29 (4.15%) GoCD
5 29 (4.15%) IBM UrbanCode
5 29 (4.15%) Octopus Deploy
5 29 (4.15%) Subversion
6 5 (0.72%) Gerrit
6 5 (0.72%) Sonatype Nexus
7 4 (0.57%) TeamCity
8 3 (0.43%) Visual Studio Team System
9 2 (0.29%) MSI
10 1 (0.14%) Artifactory
10 1 (0.14%) Bitbucket
10 1 (0.14%) LSMW
10 1 (0.14%) VersionOne
General
1 161 (23.03%) Finance
2 34 (4.86%) Banking
3 21 (3.00%) Investment Banking
4 19 (2.72%) Games
4 19 (2.72%) Retail
5 14 (2.00%) Law
6 11 (1.57%) Financial Institution
6 11 (1.57%) Front Office
7 10 (1.43%) Marketing
8 9 (1.29%) Legal
9 8 (1.14%) Telecoms
10 6 (0.86%) Arabic Language
11 5 (0.72%) Billing
12 4 (0.57%) Manufacturing
13 2 (0.29%) Advertising
13 2 (0.29%) Online Betting
13 2 (0.29%) Publishing
14 1 (0.14%) Electronics
Job Titles
1 150 (21.46%) Analyst
2 121 (17.31%) Developer
3 96 (13.73%) Consultant
4 67 (9.59%) ServiceNow Developer
5 51 (7.30%) ServiceNow Consultant
6 50 (7.15%) Support Analyst
7 46 (6.58%) Support Engineer
8 45 (6.44%) Architect
9 39 (5.58%) Business Analyst
10 35 (5.01%) Desktop Support
11 32 (4.58%) DevOps Consultant
11 32 (4.58%) Service Analyst
12 30 (4.29%) Administrator
13 29 (4.15%) Applications Support
14 28 (4.01%) Service Manager
15 24 (3.43%) Service Desk Analyst
16 23 (3.29%) IT Analyst
16 23 (3.29%) Technical Consultant
17 21 (3.00%) Project Manager
17 21 (3.00%) Software Developer
Libraries, Frameworks & Software Standards
1 107 (15.31%) Web Services
2 100 (14.31%) XML
3 74 (10.59%) HTML
4 52 (7.44%) CSS
5 46 (6.58%) .NET
6 34 (4.86%) AngularJS
7 30 (4.29%) HTML5
8 29 (4.15%) Elastic Stack
8 29 (4.15%) REST
9 25 (3.58%) SailPoint
10 23 (3.29%) SOAP
11 17 (2.43%) LDAP
12 12 (1.72%) Middleware
12 12 (1.72%) Regular Expression
13 9 (1.29%) Ajax
13 9 (1.29%) JDBC
13 9 (1.29%) SAML
14 8 (1.14%) J2EE
14 8 (1.14%) JSON
15 6 (0.86%) JMS
Miscellaneous
1 68 (9.73%) Analytical Skills
2 66 (9.44%) Enterprise Software
3 54 (7.73%) CMDB
4 41 (5.87%) Management Information System
5 31 (4.43%) Data Centre
6 25 (3.58%) Video Conferencing
7 24 (3.43%) Robotics
7 24 (3.43%) Tandem
8 23 (3.29%) Computer Science
9 21 (3.00%) Self-Motivation
10 20 (2.86%) Fintech
10 20 (2.86%) Hedge funds
11 15 (2.15%) User Experience
12 14 (2.00%) Virtual Team
13 12 (1.72%) Public Cloud
14 9 (1.29%) Mainframe
15 8 (1.14%) Blackberry
16 6 (0.86%) Hybrid Cloud
17 5 (0.72%) Clustering
18 4 (0.57%) BYOD
Operating Systems
1 195 (27.90%) Windows
2 96 (13.73%) Linux
3 87 (12.45%) Windows 7
4 74 (10.59%) Unix
5 69 (9.87%) Windows 10
6 35 (5.01%) Windows Server
7 30 (4.29%) Windows Server 2008
8 21 (3.00%) Android
9 15 (2.15%) Windows Server 2012
10 11 (1.57%) CentOS
10 11 (1.57%) Mac OS X
11 8 (1.14%) Red Hat Enterprise Linux
11 8 (1.14%) Windows 2000
12 7 (1.00%) Mac OS
13 6 (0.86%) Apple iOS
14 5 (0.72%) Solaris
15 2 (0.29%) Windows Server 2003
15 2 (0.29%) Windows XP
16 1 (0.14%) Ubuntu
16 1 (0.14%) Windows Mobile
Processes & Methodologies
1 297 (42.49%) ITIL
2 217 (31.04%) Service Management
3 179 (25.61%) ITSM
4 126 (18.03%) Agile Software Development
5 87 (12.45%) Stakeholder Management
6 82 (11.73%) Problem-Solving
7 75 (10.73%) Continuous Improvement
8 67 (9.59%) DevOps
9 62 (8.87%) Asset Management
10 53 (7.58%) Project Management
11 52 (7.44%) Change Management
12 47 (6.72%) ITIL V3
13 46 (6.58%) Incident Management
13 46 (6.58%) Service Design
14 44 (6.29%) Continuous Delivery
14 44 (6.29%) Continuous Integration
15 43 (6.15%) Problem Management
16 42 (6.01%) Configuration Management
16 42 (6.01%) Decision-Making
16 42 (6.01%) Risk Management
Programming Languages
1 134 (19.17%) JavaScript
2 91 (13.02%) PowerShell
3 86 (12.30%) SQL
4 70 (10.01%) Java
5 44 (6.29%) Python
6 27 (3.86%) C#
7 24 (3.43%) BeanShell
8 21 (3.00%) Perl
9 15 (2.15%) Bash Shell
9 15 (2.15%) C
10 14 (2.00%) Groovy
11 13 (1.86%) Shell Script
12 9 (1.29%) PHP
13 8 (1.14%) Ruby
14 6 (0.86%) XPath
15 4 (0.57%) Apex Code
15 4 (0.57%) VBScript
16 3 (0.43%) Go
17 2 (0.29%) VB
18 1 (0.14%) VBA
Qualifications
1 48 (6.87%) ITIL Certification
2 44 (6.29%) Degree
3 33 (4.72%) Microsoft Certification
4 25 (3.58%) Cisco Certification
5 23 (3.29%) MCP
5 23 (3.29%) MCSA
6 22 (3.15%) CCNP
6 22 (3.15%) MCSE
7 15 (2.15%) ITIL Foundation Certificate
8 14 (2.00%) Security Cleared
9 11 (1.57%) CCNA
10 10 (1.43%) SC Cleared
11 7 (1.00%) PMI Certification
11 7 (1.00%) PMP
12 6 (0.86%) A+ Certification
12 6 (0.86%) Computer Science Degree
13 4 (0.57%) AWS Certification
14 3 (0.43%) MCTS
14 3 (0.43%) MOS
14 3 (0.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 33 (4.72%) SLA
2 29 (4.15%) GCP
3 14 (2.00%) QA
4 9 (1.29%) COBIT
4 9 (1.29%) GDPR
5 6 (0.86%) Sarbanes-Oxley
6 2 (0.29%) Actionable Recommendations
6 2 (0.29%) ISO/IEC 27001
6 2 (0.29%) MiFID
7 1 (0.14%) Data Quality
7 1 (0.14%) PCI DSS
7 1 (0.14%) PMO
System Software
1 108 (15.45%) Active Directory
2 37 (5.29%) Docker
3 25 (3.58%) VMware Infrastructure
4 8 (1.14%) Virtual Machines
4 8 (1.14%) XenApp
5 6 (0.86%) Microsoft App-V
5 6 (0.86%) vSphere
6 5 (0.72%) Samba
6 5 (0.72%) Virtual Desktop
6 5 (0.72%) VirtualBox
7 4 (0.57%) VMware Workstation
8 3 (0.43%) VMware NSX
8 3 (0.43%) XenDesktop
9 2 (0.29%) BitLocker
9 2 (0.29%) Citrix Presentation Server
Systems Management
1 46 (6.58%) Opscode Chef
2 40 (5.72%) Ansible
3 39 (5.58%) Puppet
4 36 (5.15%) Terraform
5 31 (4.43%) SCCM
6 29 (4.15%) Consul
6 29 (4.15%) Rundeck
7 20 (2.86%) Single Sign-On
8 19 (2.72%) Nagios
9 17 (2.43%) AirWatch
10 16 (2.29%) WSUS
11 15 (2.15%) HP UCMDB
12 10 (1.43%) Kibana
12 10 (1.43%) SCOM
13 9 (1.29%) Backup Exec
14 8 (1.14%) Microsoft Intune
15 7 (1.00%) vRealize
16 6 (0.86%) HAProxy
16 6 (0.86%) TrustSec
17 5 (0.72%) Microsoft Clustering
Vendors
1 150 (21.46%) Microsoft
2 74 (10.59%) Cisco
3 56 (8.01%) Remedy
4 55 (7.87%) HP
5 54 (7.73%) Splunk
6 42 (6.01%) VMware
7 41 (5.87%) Apple
8 37 (5.29%) BMC
9 32 (4.58%) Oracle
10 29 (4.15%) Delphix
10 29 (4.15%) RedGate
11 26 (3.72%) Citrix
12 25 (3.58%) F5
13 24 (3.43%) Tableau
14 21 (3.00%) IBM
15 19 (2.72%) SAP
15 19 (2.72%) Snow
16 18 (2.58%) Ivanti
17 16 (2.29%) SolarWinds
18 15 (2.15%) Adobe