Period
to 8 August 2020

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 8 August 2020 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
8 Aug 2020
Same period 2019 Same period 2018
Rank 245 237 323
Rank change year-on-year -8 +86 +102
Permanent jobs citing ServiceNow 345 808 703
As % of all permanent jobs advertised in London 1.28% 1.43% 1.01%
As % of the Vendors category 3.17% 3.46% 2.39%
Number of salaries quoted 365 751 549
Median annual salary £67,500 £60,000 £52,500
Median salary % change year-on-year +12.50% +14.29% -12.50%
10th Percentile £43,800 £33,750 £31,250
90th Percentile £85,000 £85,000 £85,000
England median annual salary £67,500 £55,000 £47,500
% change year-on-year +22.73% +15.79% -9.52%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 10,896 23,340 29,464
As % of all permanent IT jobs advertised in London 40.42% 41.28% 42.23%
Number of salaries quoted 8,379 18,245 22,795
Median annual salary £65,000 £60,000 £57,500
Median salary % change year-on-year +8.33% +4.35% +4.55%
10th Percentile £37,500 £32,500 £31,500
90th Percentile £100,000 £93,750 £87,500
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

3-month moving average salary quoted in jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

Salary distribution for jobs citing ServiceNow in London over the 6 months to 8 August 2020.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 8 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +109 65 £70,000 +12.00% 11
South London +31 7 £55,000 +7.32% 1
West London +52 3 £92,500 +146.67% 2
East London - 1 £55,000 -
ServiceNow
England

For the 6 months to 8 August 2020, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 132 (38.26%) Service Management
2 129 (37.39%) ITSM
3 127 (36.81%) ITIL
4 89 (25.80%) JavaScript
5 85 (24.64%) Finance
6 82 (23.77%) HTML
7 76 (22.03%) XML
8 56 (16.23%) Windows
9 55 (15.94%) AngularJS
10 50 (14.49%) Degree
11 48 (13.91%) SQL
12 47 (13.62%) Requirements Gathering
13 45 (13.04%) JIRA
14 43 (12.46%) Java
14 43 (12.46%) CSS
15 42 (12.17%) Linux
15 42 (12.17%) Agile Software Development
16 41 (11.88%) Ajax
17 40 (11.59%) Unix
18 38 (11.01%) .NET
18 38 (11.01%) Analytical Skills
19 32 (9.28%) Oracle
20 30 (8.70%) Microsoft
20 30 (8.70%) Windows 10
20 30 (8.70%) PowerShell
20 30 (8.70%) Azure
20 30 (8.70%) AWS
21 28 (8.12%) Computer Science
22 27 (7.83%) Management Information System
22 27 (7.83%) CMS

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (7.83%) CMS
2 15 (4.35%) Oracle Workflow
3 13 (3.77%) Confluence
4 10 (2.90%) SharePoint
5 7 (2.03%) IIS
6 5 (1.45%) Apache
6 5 (1.45%) nginx
6 5 (1.45%) Skype for Business
7 4 (1.16%) Anypoint
8 3 (0.87%) Apache Spark
8 3 (0.87%) Elasticsearch
8 3 (0.87%) MS Exchange
8 3 (0.87%) Tomcat
8 3 (0.87%) WildFly
9 1 (0.29%) Exchange Server 2010
Applications
1 11 (3.19%) Microsoft Office
2 5 (1.45%) Microsoft Excel
3 2 (0.58%) MS Visio
4 1 (0.29%) Microsoft PowerPoint
Business Applications
1 19 (5.51%) Remedy ITSM
2 11 (3.19%) Salerio
3 8 (2.32%) Shopify
4 4 (1.16%) Oracle Applications
4 4 (1.16%) Oracle CRM On Demand
5 2 (0.58%) Eikon
5 2 (0.58%) thinkFolio
5 2 (0.58%) Workday HCM
6 1 (0.29%) Dynamics CRM
Cloud Services
1 30 (8.70%) AWS
1 30 (8.70%) Azure
2 23 (6.67%) Office 365
3 18 (5.22%) SaaS
4 14 (4.06%) Azure Active Directory
5 8 (2.32%) GitHub
6 7 (2.03%) OneDrive
6 7 (2.03%) PaaS
7 4 (1.16%) Salesforce Service Cloud
8 3 (0.87%) Power Platform
9 2 (0.58%) Mimecast
9 2 (0.58%) Oracle CX
9 2 (0.58%) Salesforce Sales Cloud
10 1 (0.29%) Asana
10 1 (0.29%) Cloud Computing
10 1 (0.29%) Dynamics 365
10 1 (0.29%) IaaS
10 1 (0.29%) PowerApps
10 1 (0.29%) Slack
Communications & Networking
1 19 (5.51%) HTTP
2 16 (4.64%) SSL
3 11 (3.19%) Firewall
3 11 (3.19%) VPN
4 10 (2.90%) DNS
5 9 (2.61%) TCP/IP
6 8 (2.32%) FTP
6 8 (2.32%) IMAP
6 8 (2.32%) Skype
6 8 (2.32%) SMTP
7 5 (1.45%) Internet
7 5 (1.45%) Unified Communications
8 2 (0.58%) Cisco ISE
8 2 (0.58%) WebEx
9 1 (0.29%) DHCP
9 1 (0.29%) NetScaler
Database & Business Intelligence
1 25 (7.25%) SQL Server
2 17 (4.93%) SQL Server Integration Services
3 15 (4.35%) DB2
3 15 (4.35%) SQL Server Analysis Services
4 11 (3.19%) MongoDB
4 11 (3.19%) PostgreSQL
5 3 (0.87%) Big Data
5 3 (0.87%) Hadoop
5 3 (0.87%) Oracle Reports
6 2 (0.58%) DTS
6 2 (0.58%) Power BI
6 2 (0.58%) SQL Server 2008
7 1 (0.29%) Oracle Database
7 1 (0.29%) Relational Database
Development Applications
1 45 (13.04%) JIRA
2 14 (4.06%) Git (software)
3 13 (3.77%) Jenkins
4 8 (2.32%) Artifactory
4 8 (2.32%) Gerrit
5 6 (1.74%) Octopus Deploy
6 5 (1.45%) Sonatype Nexus
6 5 (1.45%) TeamCity
7 3 (0.87%) Visual Studio
8 2 (0.58%) Team Foundation Server
9 1 (0.29%) Bitbucket
General
1 85 (24.64%) Finance
2 20 (5.80%) Banking
3 15 (4.35%) Italian Language
4 9 (2.61%) Billing
5 8 (2.32%) Legal
5 8 (2.32%) Pharmaceutical
6 7 (2.03%) Front Office
6 7 (2.03%) Law
7 5 (1.45%) International Banking
7 5 (1.45%) Retail
8 2 (0.58%) Advertising
8 2 (0.58%) Back Office
8 2 (0.58%) Financial Institution
8 2 (0.58%) Investment Banking
9 1 (0.29%) Telecoms
Job Titles
1 81 (23.48%) Consultant
2 71 (20.58%) Developer
3 62 (17.97%) ServiceNow Developer
4 59 (17.10%) ServiceNow Consultant
5 57 (16.52%) Analyst
6 41 (11.88%) Technical Consultant
7 30 (8.70%) Administrator
8 29 (8.41%) Support Analyst
9 25 (7.25%) Applications Support
10 19 (5.51%) SQL Analyst
10 19 (5.51%) SQL Support Analyst
11 17 (4.93%) Support Manager
12 15 (4.35%) Customer Support Manager
12 15 (4.35%) Engagement Manager
13 12 (3.48%) Applications Support Analyst
13 12 (3.48%) Architect
14 11 (3.19%) Systems Administrator
15 10 (2.90%) Support Consultant
15 10 (2.90%) Support Engineer
16 9 (2.61%) Business Analyst
Libraries, Frameworks & Software Standards
1 82 (23.77%) HTML
2 76 (22.03%) XML
3 55 (15.94%) AngularJS
4 43 (12.46%) CSS
5 41 (11.88%) Ajax
6 38 (11.01%) .NET
7 22 (6.38%) Web Services
8 21 (6.09%) Elastic Stack
8 21 (6.09%) LDAP
9 11 (3.19%) Regular Expression
10 9 (2.61%) SOAP
11 8 (2.32%) SailPoint
11 8 (2.32%) Velocity
11 8 (2.32%) YAML
12 7 (2.03%) REST
13 5 (1.45%) JSON
13 5 (1.45%) Node.js
14 4 (1.16%) ActiveMQ
14 4 (1.16%) RAML
14 4 (1.16%) Swagger
Miscellaneous
1 38 (11.01%) Analytical Skills
2 27 (7.83%) Management Information System
3 15 (4.35%) AS400
3 15 (4.35%) iSeries
3 15 (4.35%) Reinsurance
4 11 (3.19%) Analytical Mindset
4 11 (3.19%) iPhone
4 11 (3.19%) SWIFT
5 10 (2.90%) CMDB
5 10 (2.90%) Derivative
5 10 (2.90%) Equities
6 8 (2.32%) IVR
7 6 (1.74%) Self-Motivation
8 4 (1.16%) Data Centre
9 3 (0.87%) Clustering
9 3 (0.87%) Data Structures
10 2 (0.58%) iPad
10 2 (0.58%) User Experience
11 1 (0.29%) Enterprise Software
11 1 (0.29%) Video Conferencing
Operating Systems
1 56 (16.23%) Windows
2 42 (12.17%) Linux
3 40 (11.59%) Unix
4 30 (8.70%) Windows 10
5 20 (5.80%) Windows Server
6 13 (3.77%) Windows 7
7 11 (3.19%) Windows Server 2008
8 10 (2.90%) Android
9 9 (2.61%) Red Hat Enterprise Linux
10 8 (2.32%) CentOS
11 2 (0.58%) Mac OS X
11 2 (0.58%) Windows Server 2012
12 1 (0.29%) Mac OS
12 1 (0.29%) Windows Mobile
Processes & Methodologies
1 132 (38.26%) Service Management
2 129 (37.39%) ITSM
3 127 (36.81%) ITIL
4 47 (13.62%) Requirements Gathering
5 42 (12.17%) Agile Software Development
6 28 (8.12%) Computer Science
7 27 (7.83%) Project Management
8 24 (6.96%) Migration
9 23 (6.67%) Data Management
9 23 (6.67%) Service Delivery
10 22 (6.38%) Security Operations
11 21 (6.09%) Workflow
12 20 (5.80%) Asset Management
12 20 (5.80%) Change Management
13 19 (5.51%) Disaster Recovery
13 19 (5.51%) Incident Management
13 19 (5.51%) Stakeholder Engagement
14 18 (5.22%) Presales
14 18 (5.22%) Scrum
14 18 (5.22%) User Acceptance Testing
Programming Languages
1 89 (25.80%) JavaScript
2 48 (13.91%) SQL
3 43 (12.46%) Java
4 30 (8.70%) PowerShell
5 24 (6.96%) Python
6 21 (6.09%) Bash Shell
7 19 (5.51%) Perl
8 15 (4.35%) RPG
9 14 (4.06%) C#
10 8 (2.32%) Groovy
10 8 (2.32%) Ruby
10 8 (2.32%) Shell Script
11 4 (1.16%) C
11 4 (1.16%) C++
11 4 (1.16%) T-SQL
12 2 (0.58%) PHP
12 2 (0.58%) VB.NET
12 2 (0.58%) VBA
Qualifications
1 50 (14.49%) Degree
2 27 (7.83%) Computer Science Degree
3 16 (4.64%) ITIL Certification
4 9 (2.61%) PMP
5 8 (2.32%) CISA
5 8 (2.32%) CISM
5 8 (2.32%) CISSP
6 4 (1.16%) FFIEC
7 2 (0.58%) CCNA
7 2 (0.58%) Cisco Certification
7 2 (0.58%) Security Cleared
8 1 (0.29%) ITIL Foundation Certificate
8 1 (0.29%) MCSA
8 1 (0.29%) MCSE
8 1 (0.29%) Microsoft Certification
8 1 (0.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (3.19%) SLA
2 6 (1.74%) QA
2 6 (1.74%) Sarbanes-Oxley
3 4 (1.16%) COBIT
4 1 (0.29%) Data Quality
4 1 (0.29%) GDPR
System Software
1 24 (6.96%) Active Directory
2 18 (5.22%) VMware Infrastructure
3 2 (0.58%) Docker
3 2 (0.58%) Snort
4 1 (0.29%) Active Directory Lightweight Directory Services
4 1 (0.29%) Virtual Desktop
4 1 (0.29%) VMware ESXi
4 1 (0.29%) XenApp
4 1 (0.29%) XenDesktop
Systems Management
1 15 (4.35%) Ansible
2 14 (4.06%) Nagios
3 11 (3.19%) Single Sign-On
4 10 (2.90%) SCCM
5 8 (2.32%) CSIRT
5 8 (2.32%) Nessus
5 8 (2.32%) Terraform
6 6 (1.74%) Cisco CUCM
7 5 (1.45%) Netcool
7 5 (1.45%) Netcool/OMNIbus
7 5 (1.45%) Tivoli
7 5 (1.45%) Tivoli Monitoring
8 4 (1.16%) CloudHub
8 4 (1.16%) Microsoft Intune
9 3 (0.87%) HP UCMDB
9 3 (0.87%) Kibana
9 3 (0.87%) RSA Archer
10 2 (0.58%) Jamf Pro
10 2 (0.58%) Puppet
11 1 (0.29%) Symantec Endpoint Protection
Vendors
1 32 (9.28%) Oracle
2 30 (8.70%) Microsoft
3 21 (6.09%) Salesforce.com
4 19 (5.51%) Remedy
5 18 (5.22%) VMware
6 11 (3.19%) Splunk
7 10 (2.90%) HP
8 9 (2.61%) Cisco
9 8 (2.32%) Atlassian
9 8 (2.32%) Aveksa
9 8 (2.32%) CyberArk
9 8 (2.32%) Genesys
9 8 (2.32%) Pega
9 8 (2.32%) Sun
10 7 (2.03%) IBM
11 6 (1.74%) BMC
12 5 (1.45%) Citrix
13 4 (1.16%) MuleSoft
13 4 (1.16%) Siebel
14 3 (0.87%) Red Hat