Period
to 25 September 2018

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 320 410 474
Rank change year-on-year +90 +64 +112
Permanent jobs citing ServiceNow 661 541 434
As % of all permanent IT jobs advertised in London 0.96% 0.72% 0.56%
As % of the Vendors category 2.29% 1.65% 1.33%
Number of salaries quoted 488 339 369
London median annual salary £53,750 £57,500 £55,000
Median salary % change year-on-year -6.52% +4.55% +13.90%
10th Percentile £31,250 £35,000 £27,000
90th Percentile £85,000 £82,500 £78,000
England median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 28,870 32,744 32,729
As % of all permanent IT jobs advertised in London 41.94% 43.72% 42.06%
Number of salaries quoted 22,571 24,701 27,741
London median annual salary £58,063 £55,000 £55,000
Median salary % change year-on-year +5.57% - -
10th Percentile £31,250 £31,500 £31,250
90th Percentile £88,750 £85,000 £83,750
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 25 September 2018.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +52 133 £46,000 -3.16% 13
West London +53 33 £38,750 -28.24% 7
South London +17 6 £42,283 - 1
East London -13 6 £70,000 +3.70% 2
North London - 3 £34,141 -
ServiceNow
England

For the 6 months to 25 September 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 303 (45.84%) ITIL
2 215 (32.53%) Service Management
3 192 (29.05%) Finance
4 191 (28.90%) ITSM
5 181 (27.38%) Windows
6 159 (24.05%) Microsoft
7 149 (22.54%) JavaScript
8 122 (18.46%) Agile Software Development
9 113 (17.10%) Microsoft Office
10 104 (15.73%) PowerShell
11 103 (15.58%) Problem-Solving
12 100 (15.13%) Active Directory
13 98 (14.83%) SQL Server
13 98 (14.83%) SQL
14 96 (14.52%) XML
15 93 (14.07%) Web Services
15 93 (14.07%) Linux
16 89 (13.46%) Stakeholder Management
17 87 (13.16%) Windows 7
18 79 (11.95%) Unix
19 77 (11.65%) Continuous Improvement
20 74 (11.20%) HTML
21 73 (11.04%) Windows 10
22 72 (10.89%) Java
22 72 (10.89%) Asset Management
23 70 (10.59%) Cisco
24 68 (10.29%) Decision-Making
25 66 (9.98%) Analytical Skills
26 64 (9.68%) ITIL Certification
27 61 (9.23%) Project Management

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (7.72%) Elasticsearch
2 27 (4.08%) MS Exchange
3 24 (3.63%) SharePoint
4 21 (3.18%) Skype for Business
5 14 (2.12%) Apache
6 11 (1.66%) CMS
7 8 (1.21%) Apache Spark
7 8 (1.21%) WebSphere
8 6 (0.91%) JBoss
8 6 (0.91%) OpenStack
9 5 (0.76%) Confluence
9 5 (0.76%) WebLogic
10 4 (0.61%) SharePoint 2013
10 4 (0.61%) Tomcat
11 3 (0.45%) Blackberry Enterprise Server
11 3 (0.45%) Exchange Server 2007
11 3 (0.45%) IIS
11 3 (0.45%) SAS
11 3 (0.45%) WebSphere Application Server
12 1 (0.15%) IBM Notes
Applications
1 113 (17.10%) Microsoft Office
2 36 (5.45%) Microsoft PowerPoint
3 34 (5.14%) Microsoft Excel
4 8 (1.21%) MS Visio
5 6 (0.91%) Microsoft Project
6 2 (0.30%) Acrobat
Business Applications
1 22 (3.33%) Remedy ITSM
2 5 (0.76%) Documaker
3 4 (0.61%) Eloqua
3 4 (0.61%) NetSuite
3 4 (0.61%) OpenText VIM for SAP
4 3 (0.45%) Magento
4 3 (0.45%) SAP Hybris
5 2 (0.30%) Dynamics AX
6 1 (0.15%) SAP BPC
6 1 (0.15%) SAP ERP
6 1 (0.15%) SAP GRC
6 1 (0.15%) SAP HR
Cloud Services
1 60 (9.08%) Amazon AWS
2 53 (8.02%) Office 365
3 51 (7.72%) Microsoft Azure
4 26 (3.93%) Google Cloud Platform
5 25 (3.78%) SaaS
6 17 (2.57%) Slack
7 9 (1.36%) G Suite
8 8 (1.21%) GitHub
9 7 (1.06%) IaaS
9 7 (1.06%) OpenShift
10 4 (0.61%) Salesforce Sales Cloud
11 3 (0.45%) Adobe Creative Cloud
11 3 (0.45%) Amazon EC2
11 3 (0.45%) Amazon S3
11 3 (0.45%) Cloud Computing
11 3 (0.45%) Route 53
12 2 (0.30%) Adobe Analytics
12 2 (0.30%) Google Analytics
12 2 (0.30%) OneDrive
12 2 (0.30%) PaaS
Communications & Networking
1 51 (7.72%) LAN
2 42 (6.35%) Firewall
2 42 (6.35%) VPN
3 34 (5.14%) WAN
4 33 (4.99%) DNS
5 32 (4.84%) TCP/IP
6 30 (4.54%) Wireless
7 29 (4.39%) SSL
8 21 (3.18%) Cisco Nexus
8 21 (3.18%) Skype
9 20 (3.03%) Cisco ASA
10 19 (2.87%) Cisco IOS
11 17 (2.57%) WebEx
12 16 (2.42%) DHCP
13 15 (2.27%) Internet
14 14 (2.12%) VoIP
15 13 (1.97%) FTP
15 13 (1.97%) HTTP
16 11 (1.66%) IPsec
17 10 (1.51%) BGP
Database & Business Intelligence
1 98 (14.83%) SQL Server
2 56 (8.47%) MySQL
3 43 (6.51%) Big Data
4 42 (6.35%) Hadoop
4 42 (6.35%) SQL Server Reporting Services
5 10 (1.51%) SQL Server 2008
6 6 (0.91%) Oracle Database
6 6 (0.91%) PostgreSQL
7 5 (0.76%) MongoDB
8 4 (0.61%) SQL Server Integration Services
9 3 (0.45%) Amazon RDS
9 3 (0.45%) Oracle Reports
9 3 (0.45%) Relational Database
9 3 (0.45%) SQL Server 2012
10 2 (0.30%) Data Warehouse
10 2 (0.30%) HDInsight
11 1 (0.15%) BusinessObjects
11 1 (0.15%) Oracle Database 11g
11 1 (0.15%) Oracle9i Database
11 1 (0.15%) Power BI
Development Applications
1 49 (7.41%) JIRA
2 35 (5.30%) Git (software)
3 26 (3.93%) Atlassian Bamboo
3 26 (3.93%) Jenkins
3 26 (3.93%) Team Foundation Server
4 25 (3.78%) GoCD
4 25 (3.78%) IBM UrbanCode
4 25 (3.78%) Octopus Deploy
4 25 (3.78%) Subversion
5 5 (0.76%) Gerrit
5 5 (0.76%) Sonatype Nexus
6 4 (0.61%) TeamCity
7 2 (0.30%) MSI
8 1 (0.15%) Artifactory
8 1 (0.15%) Bitbucket
8 1 (0.15%) LSMW
8 1 (0.15%) Oracle Forms
8 1 (0.15%) ProC
8 1 (0.15%) VersionOne
8 1 (0.15%) Visual Studio Team System
General
1 192 (29.05%) Finance
2 54 (8.17%) Banking
3 29 (4.39%) Investment Banking
4 22 (3.33%) Retail
5 14 (2.12%) Games
6 13 (1.97%) Marketing
7 12 (1.82%) Telecoms
8 11 (1.66%) Financial Institution
9 10 (1.51%) Front Office
9 10 (1.51%) Law
10 8 (1.21%) Legal
11 6 (0.91%) Arabic Language
12 4 (0.61%) Advertising
12 4 (0.61%) Billing
13 3 (0.45%) Manufacturing
14 2 (0.30%) Online Betting
15 1 (0.15%) Electronics
15 1 (0.15%) Pharmaceutical
Job Titles
1 150 (22.69%) Analyst
2 120 (18.15%) Developer
3 70 (10.59%) Consultant
4 54 (8.17%) ServiceNow Developer
5 51 (7.72%) Support Engineer
6 48 (7.26%) Support Analyst
7 40 (6.05%) Business Analyst
8 39 (5.90%) Architect
9 36 (5.45%) Desktop Support
10 35 (5.30%) Applications Support
11 34 (5.14%) Service Analyst
11 34 (5.14%) ServiceNow Consultant
12 33 (4.99%) Service Manager
13 31 (4.69%) Engagement Manager
14 28 (4.24%) DevOps Consultant
14 28 (4.24%) IT Manager
15 26 (3.93%) Service Desk Analyst
16 25 (3.78%) Administrator
17 22 (3.33%) Technical Consultant
18 21 (3.18%) Project Manager
Libraries, Frameworks & Software Standards
1 96 (14.52%) XML
2 93 (14.07%) Web Services
3 74 (11.20%) HTML
4 55 (8.32%) .NET
5 53 (8.02%) CSS
6 45 (6.81%) AngularJS
7 40 (6.05%) SailPoint
8 29 (4.39%) REST
9 27 (4.08%) HTML5
10 25 (3.78%) Elastic Stack
10 25 (3.78%) SOAP
11 18 (2.72%) Ajax
12 12 (1.82%) LDAP
12 12 (1.82%) Regular Expression
13 8 (1.21%) J2EE
14 7 (1.06%) ASP.NET Web API
14 7 (1.06%) JSON
15 6 (0.91%) JMS
15 6 (0.91%) Middleware
15 6 (0.91%) SAML
Miscellaneous
1 66 (9.98%) Analytical Skills
2 60 (9.08%) Enterprise Software
3 56 (8.47%) Management Information System
4 54 (8.17%) CMDB
5 39 (5.90%) Robotics
6 38 (5.75%) Tandem
7 26 (3.93%) Video Conferencing
7 26 (3.93%) Virtual Team
8 22 (3.33%) Data Centre
8 22 (3.33%) Self-Motivation
8 22 (3.33%) User Experience
9 20 (3.03%) Hedge funds
10 15 (2.27%) Fintech
11 14 (2.12%) Computer Science
12 12 (1.82%) Greenfield Project
13 10 (1.51%) Public Cloud
14 9 (1.36%) Mainframe
15 8 (1.21%) BYOD
16 7 (1.06%) Blackberry
17 5 (0.76%) iPhone
Operating Systems
1 181 (27.38%) Windows
2 93 (14.07%) Linux
3 87 (13.16%) Windows 7
4 79 (11.95%) Unix
5 73 (11.04%) Windows 10
6 42 (6.35%) Windows Server
7 37 (5.60%) Windows Server 2008
8 22 (3.33%) Android
9 16 (2.42%) Windows Server 2012
10 10 (1.51%) Mac OS X
11 8 (1.21%) Apple iOS
11 8 (1.21%) CentOS
11 8 (1.21%) Red Hat Enterprise Linux
11 8 (1.21%) Windows 2000
11 8 (1.21%) Windows Server 2003
12 6 (0.91%) Mac OS
13 5 (0.76%) Solaris
14 2 (0.30%) Windows XP
15 1 (0.15%) Ubuntu
Processes & Methodologies
1 303 (45.84%) ITIL
2 215 (32.53%) Service Management
3 191 (28.90%) ITSM
4 122 (18.46%) Agile Software Development
5 103 (15.58%) Problem-Solving
6 89 (13.46%) Stakeholder Management
7 77 (11.65%) Continuous Improvement
8 72 (10.89%) Asset Management
9 68 (10.29%) Decision-Making
10 61 (9.23%) Project Management
10 61 (9.23%) Risk Management
11 60 (9.08%) DevOps
12 52 (7.87%) Incident Management
13 49 (7.41%) Cybersecurity
13 49 (7.41%) Service Design
14 46 (6.96%) Information Security
15 45 (6.81%) ETL
16 42 (6.35%) ITIL V3
16 42 (6.35%) Task Automation
17 41 (6.20%) Identity Access Management
Programming Languages
1 149 (22.54%) JavaScript
2 104 (15.73%) PowerShell
3 98 (14.83%) SQL
4 72 (10.89%) Java
5 56 (8.47%) Python
6 39 (5.90%) BeanShell
6 39 (5.90%) C#
7 20 (3.03%) Perl
8 14 (2.12%) Shell Script
9 12 (1.82%) Bash Shell
9 12 (1.82%) C
9 12 (1.82%) Groovy
10 6 (0.91%) PHP
10 6 (0.91%) XPath
11 4 (0.61%) Apex Code
11 4 (0.61%) Ruby
12 2 (0.30%) VB
12 2 (0.30%) VBScript
13 1 (0.15%) PL/SQL
13 1 (0.15%) VBA
Qualifications
1 64 (9.68%) ITIL Certification
2 38 (5.75%) Microsoft Certification
3 35 (5.30%) Degree
4 25 (3.78%) MCSE
5 24 (3.63%) MCSA
6 20 (3.03%) MCP
7 19 (2.87%) Cisco Certification
8 17 (2.57%) CCNP
9 12 (1.82%) Security Cleared
10 10 (1.51%) CCNA
11 9 (1.36%) ITIL Foundation Certificate
11 9 (1.36%) SC Cleared
12 8 (1.21%) A+ Certification
13 6 (0.91%) PMI Certification
13 6 (0.91%) PMP
14 4 (0.61%) AWS Certification
15 3 (0.45%) MOS
15 3 (0.45%) PRINCE2 Certification
16 2 (0.30%) CCA
16 2 (0.30%) Citrix Certification
Quality Assurance & Compliance
1 38 (5.75%) SLA
2 9 (1.36%) QA
3 3 (0.45%) COBIT
4 2 (0.30%) Actionable Recommendations
4 2 (0.30%) Data Quality
4 2 (0.30%) GDPR
5 1 (0.15%) ISO/IEC 27001
5 1 (0.15%) PMBOK
5 1 (0.15%) PMO
System Software
1 100 (15.13%) Active Directory
2 33 (4.99%) Docker
3 26 (3.93%) VMware Infrastructure
4 11 (1.66%) XenApp
5 6 (0.91%) Virtual Desktop
6 5 (0.76%) Microsoft App-V
6 5 (0.76%) Samba
6 5 (0.76%) VirtualBox
6 5 (0.76%) vSphere
7 4 (0.61%) VMware Workstation
8 3 (0.45%) Citrix Presentation Server
8 3 (0.45%) XenDesktop
9 2 (0.30%) BitLocker
9 2 (0.30%) Terminal Services
9 2 (0.30%) Virtual Machines
9 2 (0.30%) VMware ESXi
10 1 (0.15%) VMware NSX
Systems Management
1 39 (5.90%) Opscode Chef
2 33 (4.99%) Ansible
3 32 (4.84%) Puppet
3 32 (4.84%) SCCM
3 32 (4.84%) Terraform
4 25 (3.78%) Consul
4 25 (3.78%) Rundeck
5 17 (2.57%) Nagios
6 14 (2.12%) AirWatch
6 14 (2.12%) HP UCMDB
6 14 (2.12%) WSUS
7 12 (1.82%) Single Sign-On
8 11 (1.66%) Kibana
8 11 (1.66%) SCOM
9 9 (1.36%) Backup Exec
10 6 (0.91%) vRealize
11 5 (0.76%) Rancher
11 5 (0.76%) Sysdig
12 4 (0.61%) Cacti
12 4 (0.61%) Microsoft Intune
Vendors
1 159 (24.05%) Microsoft
2 70 (10.59%) Cisco
3 53 (8.02%) Remedy
4 50 (7.56%) HP
4 50 (7.56%) Splunk
5 42 (6.35%) VMware
6 39 (5.90%) Tableau
7 35 (5.30%) Apple
7 35 (5.30%) Citrix
8 31 (4.69%) BMC
9 28 (4.24%) Oracle
10 25 (3.78%) Delphix
10 25 (3.78%) RedGate
11 21 (3.18%) Ivanti
12 20 (3.03%) Snow
13 18 (2.72%) F5
13 18 (2.72%) IBM
13 18 (2.72%) Palo Alto
14 16 (2.42%) Salesforce.com
15 15 (2.27%) NetApp