Period
to 26 November 2021

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 26 November 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
26 Nov 2021
Same period 2020 Same period 2019
Rank 278 282 254
Rank change year-on-year +4 -28 +104
Permanent jobs citing ServiceNow 669 221 781
As % of all permanent jobs advertised in London 1.29% 1.02% 1.44%
As % of the Vendors category 3.45% 2.79% 3.54%
Number of salaries quoted 540 181 635
10th Percentile £31,925 £47,500 £33,750
25th Percentile £45,000 £61,250 £45,000
Median annual salary (50th Percentile) £62,500 £67,500 £65,000
Median % change year-on-year -7.41% +3.85% +18.18%
75th Percentile £72,500 £80,000 £80,000
90th Percentile £85,000 £85,000 £85,000
England median annual salary £53,651 £60,000 £55,000
% change year-on-year -10.58% +9.09% +10.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 19,370 7,916 22,056
As % of all permanent IT jobs advertised in London 37.27% 36.65% 40.53%
Number of salaries quoted 12,706 6,414 17,348
10th Percentile £36,250 £40,000 £31,750
25th Percentile £49,000 £50,000 £42,500
Median annual salary (50th Percentile) £65,000 £67,000 £60,000
Median % change year-on-year -2.99% +11.67% -
75th Percentile £84,000 £83,750 £78,750
90th Percentile £100,000 £102,500 £95,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

3-month moving average salary quoted in jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

Salary distribution for jobs citing ServiceNow in London over the 6 months to 26 November 2021.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 26 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +27 106 £50,000 -28.57% 35
West London -23 60 £53,651 -28.47% 9
East London -22 7 £45,000 -18.18% 1
South London -23 7 £44,047 -19.91% 1
ServiceNow
England

For the 6 months to 26 November 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 288 (43.05%) ITIL
2 219 (32.74%) Microsoft
3 210 (31.39%) ITSM
4 208 (31.09%) Windows
5 177 (26.46%) Agile Software Development
6 162 (24.22%) Microsoft 365
7 156 (23.32%) Social Skills
8 152 (22.72%) Finance
9 148 (22.12%) Azure
10 147 (21.97%) Service Management
11 129 (19.28%) Windows 10
12 118 (17.64%) Active Directory
13 112 (16.74%) DevOps
13 112 (16.74%) Problem-Solving
14 110 (16.44%) VMware
15 108 (16.14%) Service Delivery
16 95 (14.20%) Microsoft Office
16 95 (14.20%) PowerShell
17 94 (14.05%) Linux
18 87 (13.00%) Analytical Skills
19 81 (12.11%) AWS
20 80 (11.96%) SQL
21 78 (11.66%) SLA
22 77 (11.51%) Oracle
23 76 (11.36%) Change Management
23 76 (11.36%) VMware Infrastructure
23 76 (11.36%) Windows Server
24 74 (11.06%) JIRA
25 73 (10.91%) Incident Management
26 67 (10.01%) Unix

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.19%) SharePoint
2 27 (4.04%) Tomcat
3 13 (1.94%) Confluence
4 9 (1.35%) Oracle Workflow
5 8 (1.20%) Apache Spark
6 7 (1.05%) MS Exchange
7 4 (0.60%) FileNet
7 4 (0.60%) Papyrus
8 3 (0.45%) Skype for Business
9 2 (0.30%) CMS
10 1 (0.15%) Elasticsearch
10 1 (0.15%) Exchange Server 2010
10 1 (0.15%) Exchange Server 2013
10 1 (0.15%) IIS
10 1 (0.15%) SugarCRM
Applications
1 95 (14.20%) Microsoft Office
2 37 (5.53%) Microsoft Excel
3 19 (2.84%) Microsoft PowerPoint
4 11 (1.64%) MS Visio
5 4 (0.60%) Microsoft Project
6 3 (0.45%) Chatbot
7 1 (0.15%) Adobe Creative Suite
7 1 (0.15%) AutoCAD
Business Applications
1 27 (4.04%) Oracle Applications
2 16 (2.39%) Remedy ITSM
3 3 (0.45%) Dynamics NAV
3 3 (0.45%) Elite 3E
3 3 (0.45%) SAP CO
3 3 (0.45%) SAP FI
3 3 (0.45%) SAP FI/CO
4 1 (0.15%) Carpe Diem
4 1 (0.15%) Dynamics CRM
4 1 (0.15%) Salerio
Cloud Services
1 162 (24.22%) Microsoft 365
2 148 (22.12%) Azure
3 81 (12.11%) AWS
4 50 (7.47%) SaaS
5 27 (4.04%) OneDrive
5 27 (4.04%) Power Platform
6 23 (3.44%) PaaS
7 21 (3.14%) IaaS
8 15 (2.24%) Mimecast
9 11 (1.64%) Slack
10 10 (1.49%) iPaaS
10 10 (1.49%) SuccessFactors
11 8 (1.20%) GCP
12 7 (1.05%) AWS CloudFormation
12 7 (1.05%) Azure Active Directory
12 7 (1.05%) Boomi
12 7 (1.05%) Cloud Computing
13 5 (0.75%) Amazon CloudWatch
13 5 (0.75%) Amazon EC2
13 5 (0.75%) AWS CloudTrail
Communications & Networking
1 56 (8.37%) DNS
2 51 (7.62%) TCP/IP
3 49 (7.32%) DHCP
4 47 (7.03%) VPN
5 40 (5.98%) Firewall
6 29 (4.33%) LAN
7 24 (3.59%) BGP
8 19 (2.84%) Cisco ASA
8 19 (2.84%) F5 BIG-IP GTM
8 19 (2.84%) F5 BIG-IP LTM
8 19 (2.84%) Internet
8 19 (2.84%) WAN
9 16 (2.39%) Wi-Fi
9 16 (2.39%) Wireless
10 8 (1.20%) NAS
10 8 (1.20%) SAN
11 7 (1.05%) Cisco ISE
11 7 (1.05%) VoIP
11 7 (1.05%) WebEx
12 5 (0.75%) Cisco IPT
Database & Business Intelligence
1 45 (6.73%) SQL Server
2 27 (4.04%) Oracle Database
2 27 (4.04%) Oracle Database 11g
3 26 (3.89%) Power BI
4 17 (2.54%) Big Data
5 16 (2.39%) NoSQL
6 15 (2.24%) Relational Database
7 12 (1.79%) Tableau
8 11 (1.64%) Data Lake
8 11 (1.64%) MongoDB
9 10 (1.49%) SQL Server Integration Services
10 9 (1.35%) DTS
10 9 (1.35%) MarkLogic
10 9 (1.35%) SQL Server 2008
11 7 (1.05%) RavenDB
12 4 (0.60%) Amazon DynamoDB
12 4 (0.60%) Azure SQL Database
12 4 (0.60%) Hadoop
12 4 (0.60%) Microsoft Analysis Services
12 4 (0.60%) SQL Server Analysis Services
Development Applications
1 74 (11.06%) JIRA
2 57 (8.52%) Git (software)
3 45 (6.73%) Jenkins
4 31 (4.63%) Subversion
5 20 (2.99%) Bitbucket
6 16 (2.39%) Visual Studio
7 13 (1.94%) Team Foundation Server
8 11 (1.64%) Maven
8 11 (1.64%) TeamCity
9 9 (1.35%) Atlassian Bamboo
9 9 (1.35%) Gradle
10 7 (1.05%) Postman
11 6 (0.90%) SonarQube
12 4 (0.60%) kappa
13 2 (0.30%) Artifactory
13 2 (0.30%) GitLab
13 2 (0.30%) Sonatype Nexus
General
1 156 (23.32%) Social Skills
2 152 (22.72%) Finance
3 87 (13.00%) Analytical Skills
4 34 (5.08%) Law
5 31 (4.63%) Legal
6 24 (3.59%) Banking
7 20 (2.99%) Front Office
8 19 (2.84%) Back Office
9 16 (2.39%) Public Sector
10 15 (2.24%) Organisational Skills
11 12 (1.79%) Presentation Skills
12 11 (1.64%) Documentation Skills
13 10 (1.49%) Financial Institution
14 9 (1.35%) Private Banking
15 8 (1.20%) Retail
15 8 (1.20%) Telecoms
16 7 (1.05%) Manufacturing
17 6 (0.90%) Investment Banking
17 6 (0.90%) Marketing
18 5 (0.75%) Italian Language
Job Titles
1 128 (19.13%) Analyst
2 86 (12.86%) Developer
3 70 (10.46%) Consultant
4 68 (10.16%) ServiceNow Developer
5 45 (6.73%) ServiceNow Consultant
6 40 (5.98%) Service Analyst
7 34 (5.08%) Support Analyst
8 32 (4.78%) Architect
8 32 (4.78%) Service Desk Analyst
9 31 (4.63%) Administrator
9 31 (4.63%) Service Manager
10 30 (4.48%) Support Engineer
11 28 (4.19%) IT Support
12 26 (3.89%) Business Analyst
13 24 (3.59%) IT Engineer
13 24 (3.59%) Senior Developer
14 21 (3.14%) Security Specialist
15 19 (2.84%) Information Security Specialist
15 19 (2.84%) Information Specialist
15 19 (2.84%) Project Manager
Libraries, Frameworks & Software Standards
1 40 (5.98%) REST
2 34 (5.08%) .NET
3 31 (4.63%) Middleware
4 26 (3.89%) HTML
5 23 (3.44%) JSON
5 23 (3.44%) XML
6 22 (3.29%) Web Services
7 18 (2.69%) Swagger
8 16 (2.39%) SOAP
9 15 (2.24%) AngularJS
9 15 (2.24%) CSS
10 13 (1.94%) Kafka
10 13 (1.94%) RESTful
11 9 (1.35%) JMX
11 9 (1.35%) XSLT
12 8 (1.20%) jQuery
13 7 (1.05%) .NET Framework
13 7 (1.05%) ASP.NET
13 7 (1.05%) COM
13 7 (1.05%) HTML5
Miscellaneous
1 56 (8.37%) Greenfield Project
2 51 (7.62%) Management Information System
3 39 (5.83%) User Experience
4 29 (4.33%) CMDB
5 25 (3.74%) Enterprise Software
6 23 (3.44%) Data Centre
7 22 (3.29%) Cyberthreat
8 19 (2.84%) Private Cloud
9 17 (2.54%) Video Conferencing
10 16 (2.39%) Derivative
10 16 (2.39%) Equities
10 16 (2.39%) Housing Association
11 14 (2.09%) Public Cloud
12 11 (1.64%) Equity Derivative
12 11 (1.64%) Self-Motivation
12 11 (1.64%) Smartphone
13 10 (1.49%) Data Structures
13 10 (1.49%) Hedge funds
14 9 (1.35%) Analytical Mindset
14 9 (1.35%) Life Science
Operating Systems
1 208 (31.09%) Windows
2 129 (19.28%) Windows 10
3 94 (14.05%) Linux
4 76 (11.36%) Windows Server
5 67 (10.01%) Unix
6 59 (8.82%) Windows Server 2016
7 51 (7.62%) Windows Server 2012
8 38 (5.68%) Windows Server 2019
9 28 (4.19%) Mac OS X
10 17 (2.54%) Apple iOS
11 13 (1.94%) Mac OS
11 13 (1.94%) Windows 7
12 11 (1.64%) Data ONTAP
13 7 (1.05%) Android
13 7 (1.05%) Windows Server 2008
14 5 (0.75%) Red Hat Enterprise Linux
15 4 (0.60%) Solaris
16 1 (0.15%) Ubuntu
Processes & Methodologies
1 288 (43.05%) ITIL
2 210 (31.39%) ITSM
3 177 (26.46%) Agile Software Development
4 147 (21.97%) Service Management
5 112 (16.74%) DevOps
5 112 (16.74%) Problem-Solving
6 108 (16.14%) Service Delivery
7 76 (11.36%) Change Management
8 73 (10.91%) Incident Management
9 63 (9.42%) Mentoring
10 62 (9.27%) Scrum
11 55 (8.22%) Business Intelligence
12 50 (7.47%) Configuration Management
13 49 (7.32%) Project Management
14 46 (6.88%) Stakeholder Management
15 45 (6.73%) Workflow
16 43 (6.43%) Problem Management
17 39 (5.83%) Project Delivery
18 38 (5.68%) Release Management
19 36 (5.38%) Computer Science
Programming Languages
1 95 (14.20%) PowerShell
2 80 (11.96%) SQL
3 58 (8.67%) Bash Shell
4 41 (6.13%) Python
5 37 (5.53%) C#
6 31 (4.63%) Shell Script
7 30 (4.48%) JavaScript
8 28 (4.19%) Java
9 23 (3.44%) VB.NET
10 9 (1.35%) T-SQL
11 8 (1.20%) C
11 8 (1.20%) Scala
12 4 (0.60%) C++
12 4 (0.60%) Fortran
12 4 (0.60%) Perl
12 4 (0.60%) VB
12 4 (0.60%) VBScript
13 3 (0.45%) ABAP
13 3 (0.45%) Go
14 2 (0.30%) R
Qualifications
1 61 (9.12%) Degree
2 49 (7.32%) SC Cleared
2 49 (7.32%) Security Cleared
3 47 (7.03%) ITIL Certification
4 44 (6.58%) MCP
5 25 (3.74%) Computer Science Degree
6 16 (2.39%) Microsoft Certification
7 14 (2.09%) MCSE
8 12 (1.79%) MCSA
8 12 (1.79%) VMware Certified Professional (VCP)
9 11 (1.64%) ITIL Foundation Certificate
10 10 (1.49%) Cisco Certification
11 9 (1.35%) AWS Certification
11 9 (1.35%) IIBA
11 9 (1.35%) PMP
12 6 (0.90%) PMI Certification
13 4 (0.60%) (ISC)2 CCSP
13 4 (0.60%) CCNA
13 4 (0.60%) CHECK Team Member
13 4 (0.60%) CISSP
Quality Assurance & Compliance
1 78 (11.66%) SLA
2 23 (3.44%) COBIT
3 22 (3.29%) ISO/IEC 27001
3 22 (3.29%) PCI DSS
4 19 (2.84%) QA
5 16 (2.39%) GDPR
6 8 (1.20%) GRC
7 1 (0.15%) PMO
System Software
1 118 (17.64%) Active Directory
2 76 (11.36%) VMware Infrastructure
3 32 (4.78%) Hyper-V
4 16 (2.39%) VMware ESXi
5 13 (1.94%) XenApp
5 13 (1.94%) XenDesktop
6 12 (1.79%) vSphere
7 9 (1.35%) Virtual Desktop
8 7 (1.05%) Docker
9 4 (0.60%) iptables
9 4 (0.60%) NFS
10 3 (0.45%) NDS
11 2 (0.30%) VMware Workstation
12 1 (0.15%) Snort
12 1 (0.15%) Virtual Machines
Systems Management
1 44 (6.58%) SCCM
2 37 (5.53%) Terraform
3 34 (5.08%) Ansible
4 32 (4.78%) Puppet
5 21 (3.14%) Microsoft Intune
6 9 (1.35%) ITRS Geneos
7 8 (1.20%) Opscode Chef
8 6 (0.90%) Kubernetes
9 5 (0.75%) Cisco UCCX
9 5 (0.75%) Control-M
9 5 (0.75%) Grafana
9 5 (0.75%) QRadar
10 4 (0.60%) Jamf Pro
10 4 (0.60%) Red Hat Spacewalk
10 4 (0.60%) Stealthwatch
11 3 (0.45%) CA Single Sign-On
11 3 (0.45%) PingFederate
12 2 (0.30%) Prometheus
12 2 (0.30%) Tivoli
12 2 (0.30%) ZABBIX
Vendors
1 219 (32.74%) Microsoft
2 110 (16.44%) VMware
3 77 (11.51%) Oracle
4 52 (7.77%) Cisco
5 44 (6.58%) Citrix
6 43 (6.43%) Apple
7 38 (5.68%) NetApp
8 31 (4.63%) LogicMonitor
9 27 (4.04%) HP
10 24 (3.59%) CheckPoint
11 23 (3.44%) MuleSoft
11 23 (3.44%) Okta
12 22 (3.29%) F5
13 19 (2.84%) Zscaler
14 18 (2.69%) Salesforce.com
14 18 (2.69%) Splunk
15 17 (2.54%) Remedy
16 16 (2.39%) Sybase
17 14 (2.09%) BMC
18 11 (1.64%) Workday