Period
to

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 25 May 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
25 May 2022
Same period 2021 Same period 2020
Rank 393 323 261
Rank change year-on-year -70 -62 -12
Permanent jobs citing ServiceNow 645 316 509
As % of all permanent jobs advertised in London 0.91% 0.91% 1.32%
As % of the Vendors category 2.44% 2.54% 3.33%
Number of salaries quoted 426 265 423
10th Percentile £32,000 £41,250 £37,500
25th Percentile £47,625 £50,000 £52,500
Median annual salary (50th Percentile) £65,000 £62,500 £67,500
Median % change year-on-year +4.00% -7.41% +12.50%
75th Percentile £77,500 £78,750 £80,000
90th Percentile £91,250 £85,750 £89,250
England median annual salary £52,500 £55,000 £60,000
% change year-on-year -4.55% -8.33% +9.09%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 26,488 12,438 15,271
As % of all permanent IT jobs advertised in London 37.36% 35.97% 39.74%
Number of salaries quoted 12,745 9,030 11,973
10th Percentile £37,000 £40,000 £35,000
25th Percentile £50,000 £50,000 £46,250
Median annual salary (50th Percentile) £65,000 £65,000 £62,500
Median % change year-on-year - +4.00% +4.17%
75th Percentile £85,000 £82,500 £82,500
90th Percentile £102,500 £98,750 £99,800
England median annual salary £55,000 £53,000 £52,500
% change year-on-year +3.77% +0.95% +5.00%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

3-month moving average salary quoted in jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

Salary distribution for jobs citing ServiceNow in London over the 6 months to 25 May 2022.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 25 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +20 102 £55,000 -8.33% 39
West London -97 13 £43,750 -16.67% 10
South London -48 4 £50,000 +25.00% 2
East London -56 4 £35,000 -46.15% 6
North London -33 1 - -
ServiceNow
England

For the 6 months to 25 May 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 216 (33.49%) ITIL
2 202 (31.32%) Azure
3 183 (28.37%) Microsoft
4 181 (28.06%) Finance
5 166 (25.74%) ITSM
6 147 (22.79%) Social Skills
7 146 (22.64%) Windows
8 139 (21.55%) DevOps
9 138 (21.40%) Agile
10 137 (21.24%) Microsoft 365
11 132 (20.47%) Service Management
12 109 (16.90%) Active Directory
12 109 (16.90%) JIRA
13 103 (15.97%) AWS
14 100 (15.50%) Terraform
15 86 (13.33%) CI/CD
15 86 (13.33%) Problem-Solving
16 85 (13.18%) PowerShell
16 85 (13.18%) Linux
17 84 (13.02%) Python
18 81 (12.56%) Windows 10
18 81 (12.56%) Ansible
19 78 (12.09%) Bash
20 76 (11.78%) Service Delivery
21 75 (11.63%) JavaScript
21 75 (11.63%) Git (software)
22 72 (11.16%) Project Management
23 71 (11.01%) Jenkins
24 70 (10.85%) Degree
25 68 (10.54%) Splunk

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (9.92%) Confluence
2 31 (4.81%) SharePoint
3 12 (1.86%) Elasticsearch
4 11 (1.71%) IIS
4 11 (1.71%) Tomcat
5 10 (1.55%) MS Exchange
6 8 (1.24%) WebSphere
7 7 (1.09%) Apache
7 7 (1.09%) CMS
8 5 (0.78%) Oracle Workflow
9 4 (0.62%) Skype for Business
10 3 (0.47%) Captiva
10 3 (0.47%) FileNet
11 2 (0.31%) Adobe Experience Manager
11 2 (0.31%) Drupal
11 2 (0.31%) nginx
12 1 (0.16%) Oracle SOA Suite
Applications
1 52 (8.06%) Microsoft Office
2 26 (4.03%) Microsoft Excel
3 16 (2.48%) Microsoft PowerPoint
4 12 (1.86%) Microsoft Project
5 11 (1.71%) MS Visio
6 1 (0.16%) Acrobat
Business Applications
1 16 (2.48%) Remedy ITSM
2 9 (1.40%) Oracle Applications
3 5 (0.78%) Oracle Financials
4 4 (0.62%) Eikon
4 4 (0.62%) SimCorp Dimension
5 3 (0.47%) SAP BPC
5 3 (0.47%) SAP CO
5 3 (0.47%) SAP FI
5 3 (0.47%) SAP FI/CO
6 2 (0.31%) Eloqua
6 2 (0.31%) Oracle ERP
6 2 (0.31%) SAP Payroll
6 2 (0.31%) Sparx Enterprise Architect
7 1 (0.16%) BASE24
7 1 (0.16%) Dynamics AX
7 1 (0.16%) Dynamics CRM
7 1 (0.16%) Elite 3E
7 1 (0.16%) Sage 200
Cloud Services
1 202 (31.32%) Azure
2 137 (21.24%) Microsoft 365
3 103 (15.97%) AWS
4 66 (10.23%) PaaS
5 51 (7.91%) SaaS
6 49 (7.60%) IaaS
6 49 (7.60%) Kong
7 34 (5.27%) GCP
8 29 (4.50%) Amazon EC2
9 27 (4.19%) Amazon EKS
10 25 (3.88%) Azure Sentinel
10 25 (3.88%) Datadog
11 24 (3.72%) Serverless
12 23 (3.57%) Azure Active Directory
13 20 (3.10%) Power Platform
14 13 (2.02%) OneDrive
15 11 (1.71%) AWS Lambda
15 11 (1.71%) GitHub
16 10 (1.55%) Dropbox
16 10 (1.55%) Slack
Communications & Networking
1 51 (7.91%) DNS
2 41 (6.36%) DHCP
3 28 (4.34%) VPN
4 26 (4.03%) TCP/IP
5 14 (2.17%) BGP
6 12 (1.86%) Internet
7 10 (1.55%) 3G
7 10 (1.55%) 4G
7 10 (1.55%) Firewall
7 10 (1.55%) LAN
7 10 (1.55%) Wi-Fi
8 9 (1.40%) SSL
8 9 (1.40%) WAN
8 9 (1.40%) WebEx
8 9 (1.40%) Wireless
9 7 (1.09%) VLAN
10 6 (0.93%) IP Telephony
11 5 (0.78%) HTTP
11 5 (0.78%) NAS
11 5 (0.78%) SAN
Database & Business Intelligence
1 36 (5.58%) MongoDB
1 36 (5.58%) SQL Server
2 18 (2.79%) Power BI
3 16 (2.48%) SQL Server Integration Services
4 15 (2.33%) Oracle Database
5 14 (2.17%) Data Warehouse
6 13 (2.02%) Oracle Database 11g
7 12 (1.86%) DTS
7 12 (1.86%) InfluxDB
8 8 (1.24%) MySQL
8 8 (1.24%) Tableau
9 7 (1.09%) Oracle Reports
10 6 (0.93%) Relational Database
11 5 (0.78%) BusinessObjects
11 5 (0.78%) Looker
11 5 (0.78%) NoSQL
11 5 (0.78%) PostgreSQL
12 4 (0.62%) Azure SQL Database
12 4 (0.62%) Microsoft Analysis Services
12 4 (0.62%) SQL Server Reporting Services
Development Applications
1 109 (16.90%) JIRA
2 75 (11.63%) Git (software)
3 71 (11.01%) Jenkins
4 14 (2.17%) GitLab
4 14 (2.17%) Team Foundation Server
5 12 (1.86%) Visual Studio
6 11 (1.71%) Subversion
7 8 (1.24%) TeamCity
8 7 (1.09%) Selenium
9 6 (0.93%) IBM UrbanCode
10 2 (0.31%) Bitbucket Server
10 2 (0.31%) Octopus Deploy
General
1 181 (28.06%) Finance
2 147 (22.79%) Social Skills
3 66 (10.23%) Analytical Skills
4 56 (8.68%) Banking
5 27 (4.19%) Legal
6 26 (4.03%) Retail
7 20 (3.10%) Presentation Skills
8 17 (2.64%) Law
9 16 (2.48%) Organisational Skills
10 14 (2.17%) Advertising
11 13 (2.02%) Front Office
11 13 (2.02%) Telecoms
12 10 (1.55%) Financial Institution
13 8 (1.24%) Inclusion and Diversity
13 8 (1.24%) Public Sector
14 7 (1.09%) Games
14 7 (1.09%) Investment Banking
14 7 (1.09%) Multimedia
15 6 (0.93%) Billing
15 6 (0.93%) Digital Economy
Job Titles
1 140 (21.71%) Analyst
2 60 (9.30%) Consultant
3 56 (8.68%) Architect
4 51 (7.91%) Developer
5 44 (6.82%) Cloud Engineer
6 43 (6.67%) Service Analyst
6 43 (6.67%) Site Reliability Engineer
7 37 (5.74%) Support Analyst
8 36 (5.58%) Site Engineer
9 33 (5.12%) DevOps Engineer
9 33 (5.12%) ServiceNow Consultant
9 33 (5.12%) ServiceNow Developer
10 30 (4.65%) IT Engineer
11 28 (4.34%) Senior Analyst
11 28 (4.34%) Service Desk Analyst
11 28 (4.34%) Service Manager
12 27 (4.19%) Desktop Support
13 26 (4.03%) Solutions Architect
14 21 (3.26%) Support Engineer
15 20 (3.10%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 49 (7.60%) Kafka
2 44 (6.82%) Web Services
3 33 (5.12%) HTML
4 28 (4.34%) XML
5 26 (4.03%) JSON
6 25 (3.88%) CSS
7 24 (3.72%) SOAP
8 23 (3.57%) REST
9 20 (3.10%) LDAP
10 17 (2.64%) AngularJS
11 13 (2.02%) Ajax
11 13 (2.02%) OLE
12 12 (1.86%) .NET
12 12 (1.86%) XSLT
13 11 (1.71%) SAML
14 8 (1.24%) SailPoint
14 8 (1.24%) Velocity
15 5 (0.78%) DOM
16 4 (0.62%) JDBC
16 4 (0.62%) ODBC
Miscellaneous
1 51 (7.91%) Public Cloud
2 37 (5.74%) CMDB
3 27 (4.19%) Enterprise Software
4 24 (3.72%) User Experience
5 23 (3.57%) Management Information System
6 21 (3.26%) Data Centre
6 21 (3.26%) Self-Motivation
7 12 (1.86%) Cloud Native
8 10 (1.55%) Analytical Mindset
8 10 (1.55%) IoT
8 10 (1.55%) Social Media
9 9 (1.40%) Hedge funds
9 9 (1.40%) Video Conferencing
9 9 (1.40%) Virtual Team
10 7 (1.09%) Smartphone
11 6 (0.93%) Replication
12 5 (0.78%) Digital Signage
12 5 (0.78%) Linux Command Line
12 5 (0.78%) PKI
12 5 (0.78%) Private Cloud
Operating Systems
1 146 (22.64%) Windows
2 85 (13.18%) Linux
3 81 (12.56%) Windows 10
4 37 (5.74%) Windows Server
5 28 (4.34%) Windows Server 2016
6 26 (4.03%) Unix
7 22 (3.41%) Windows Server 2012
8 16 (2.48%) Android
9 15 (2.33%) Mac OS X
10 14 (2.17%) Windows Server 2019
11 12 (1.86%) Windows 7
12 9 (1.40%) Red Hat Enterprise Linux
13 8 (1.24%) CentOS
14 7 (1.09%) Windows Server 2008
15 6 (0.93%) AIX
15 6 (0.93%) Apple iOS
16 5 (0.78%) Amazon Linux
17 4 (0.62%) Mac OS
18 2 (0.31%) Solaris
Processes & Methodologies
1 216 (33.49%) ITIL
2 166 (25.74%) ITSM
3 139 (21.55%) DevOps
4 138 (21.40%) Agile
5 132 (20.47%) Service Management
6 86 (13.33%) CI/CD
6 86 (13.33%) Problem-Solving
7 76 (11.78%) Service Delivery
8 72 (11.16%) Project Management
9 62 (9.61%) Infrastructure as Code
10 61 (9.46%) Stakeholder Management
11 56 (8.68%) Mentoring
12 53 (8.22%) Incident Management
12 53 (8.22%) Security Architecture
13 52 (8.06%) Change Management
14 51 (7.91%) Asset Management
15 45 (6.98%) Cybersecurity
16 44 (6.82%) Site Reliability Engineering
17 42 (6.51%) Customer Requirements
18 41 (6.36%) Workflow
Programming Languages
1 85 (13.18%) PowerShell
2 84 (13.02%) Python
3 78 (12.09%) Bash
4 75 (11.63%) JavaScript
5 65 (10.08%) SQL
6 33 (5.12%) Java
7 22 (3.41%) C#
8 17 (2.64%) T-SQL
9 14 (2.17%) Perl
10 12 (1.86%) VB.NET
11 11 (1.71%) Ruby
12 10 (1.55%) Shell Script
13 9 (1.40%) Go
14 8 (1.24%) R
15 6 (0.93%) C++
16 4 (0.62%) VBScript
17 3 (0.47%) ABAP
17 3 (0.47%) VB
18 2 (0.31%) C
19 1 (0.16%) VBA
Qualifications
1 70 (10.85%) Degree
2 28 (4.34%) ITIL Certification
3 21 (3.26%) Computer Science Degree
4 13 (2.02%) Security Cleared
5 12 (1.86%) ITIL Foundation Certificate
5 12 (1.86%) Microsoft Certification
6 11 (1.71%) CISSP
7 10 (1.55%) CISM
8 9 (1.40%) SC Cleared
9 8 (1.24%) PMP
10 5 (0.78%) CCNA
10 5 (0.78%) Cisco Certification
11 4 (0.62%) CCIE
11 4 (0.62%) IIBA
11 4 (0.62%) Master's Degree
11 4 (0.62%) MCP
11 4 (0.62%) PMI Certification
11 4 (0.62%) TOGAF Certification
12 3 (0.47%) CCNP
12 3 (0.47%) CISA
Quality Assurance & Compliance
1 67 (10.39%) SLA
2 34 (5.27%) QA
3 16 (2.48%) GDPR
4 15 (2.33%) ISO/IEC 27001
5 8 (1.24%) PMO
5 8 (1.24%) Sarbanes-Oxley
6 7 (1.09%) Cyber Essentials
6 7 (1.09%) Cyber Essentials PLUS
7 4 (0.62%) COBIT
8 3 (0.47%) GRC
8 3 (0.47%) HIPAA
8 3 (0.47%) SOC 1
8 3 (0.47%) SOC 2
9 1 (0.16%) Data Quality
9 1 (0.16%) NIST
9 1 (0.16%) P3O
System Software
1 109 (16.90%) Active Directory
2 68 (10.54%) Docker
3 41 (6.36%) VMware Infrastructure
4 25 (3.88%) Hyper-V
5 12 (1.86%) Virtual Machines
6 5 (0.78%) Citrix Hypervisor
6 5 (0.78%) Terminal Services
6 5 (0.78%) vSphere
7 4 (0.62%) VMware ESXi
8 2 (0.31%) NDS
9 1 (0.16%) BitLocker
9 1 (0.16%) DFS Replication
9 1 (0.16%) NFS
9 1 (0.16%) Virtual Desktop
Systems Management
1 100 (15.50%) Terraform
2 81 (12.56%) Ansible
3 63 (9.77%) Kubernetes
4 49 (7.60%) Istio
5 37 (5.74%) SCCM
6 34 (5.27%) Grafana
7 28 (4.34%) Prometheus
8 23 (3.57%) Microsoft Intune
9 18 (2.79%) Single Sign-On
10 11 (1.71%) Puppet
11 6 (0.93%) Nagios
12 5 (0.78%) Automic
12 5 (0.78%) Cisco UCCX
12 5 (0.78%) Jamf Pro
12 5 (0.78%) Kibana
13 4 (0.62%) HP UCMDB
13 4 (0.62%) Microsoft Clustering
13 4 (0.62%) Opscode Chef
14 3 (0.47%) SCOM
15 2 (0.31%) CA Single Sign-On
Vendors
1 183 (28.37%) Microsoft
2 68 (10.54%) Splunk
3 66 (10.23%) VMware
4 54 (8.37%) Cisco
5 50 (7.75%) Oracle
6 32 (4.96%) Dynatrace
7 31 (4.81%) Citrix
8 30 (4.65%) AppDynamics
8 30 (4.65%) Red Hat
9 23 (3.57%) Palo Alto
9 23 (3.57%) Remedy
10 18 (2.79%) HP
11 16 (2.48%) Okta
11 16 (2.48%) Salesforce.com
12 15 (2.33%) Atlassian
13 14 (2.17%) Apple
13 14 (2.17%) Dell
13 14 (2.17%) SAP
14 12 (1.86%) LogicMonitor
15 11 (1.71%) BMC