Period
to 16 December 2018

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 333 407 459
Rank change year-on-year +74 +52 +97
Permanent jobs citing ServiceNow 619 536 446
As % of all permanent IT jobs advertised in London 0.94% 0.73% 0.60%
As % of the Vendors category 2.24% 1.68% 1.43%
Number of salaries quoted 459 340 376
London median annual salary £55,000 £57,500 £53,750
Median salary % change year-on-year -4.35% +6.98% +13.16%
10th Percentile £31,250 £32,500 £27,500
90th Percentile £80,000 £80,250 £72,500
England median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 27,664 31,863 31,234
As % of all permanent IT jobs advertised in London 41.92% 43.33% 42.12%
Number of salaries quoted 21,705 24,350 26,324
London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - +1.85%
10th Percentile £31,750 £31,250 £31,250
90th Percentile £90,000 £85,000 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 16 December 2018.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +59 117 £55,000 -4.35% 20
West London +21 10 £37,500 -37.50% 3
South London 0 7 £42,495 -17.71% 3
East London +4 3 £34,750 -47.55% 2
North London - 2 £26,000 - 1
ServiceNow
England

For the 6 months to 16 December 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 281 (45.40%) ITIL
2 182 (29.40%) Service Management
2 182 (29.40%) ITSM
3 151 (24.39%) Windows
4 150 (24.23%) Finance
5 138 (22.29%) JavaScript
6 112 (18.09%) Microsoft
7 111 (17.93%) SQL
8 103 (16.64%) Agile Software Development
9 94 (15.19%) SQL Server
10 88 (14.22%) HTML
11 86 (13.89%) Problem-Solving
12 84 (13.57%) Stakeholder Management
13 81 (13.09%) Unix
13 81 (13.09%) Linux
13 81 (13.09%) PowerShell
14 77 (12.44%) Web Services
15 74 (11.95%) XML
16 66 (10.66%) Asset Management
17 65 (10.50%) Java
18 63 (10.18%) Active Directory
19 62 (10.02%) ITIL Certification
20 59 (9.53%) Analytical Skills
21 58 (9.37%) Management Information System
21 58 (9.37%) Project Management
22 57 (9.21%) Microsoft Office
23 56 (9.05%) Python
23 56 (9.05%) Banking
23 56 (9.05%) Decision-Making
24 55 (8.89%) Amazon AWS

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (5.65%) Elasticsearch
2 19 (3.07%) SharePoint
3 11 (1.78%) CMS
4 9 (1.45%) MS Exchange
5 7 (1.13%) Skype for Business
6 6 (0.97%) JBoss
7 5 (0.81%) SharePoint 2013
8 4 (0.65%) Confluence
8 4 (0.65%) IIS
8 4 (0.65%) Oracle Workflow
8 4 (0.65%) WebSphere
8 4 (0.65%) WebSphere Application Server
9 3 (0.48%) Tomcat
10 2 (0.32%) Blackberry Enterprise Server
11 1 (0.16%) Adobe Experience Manager
11 1 (0.16%) Apache TomEE
11 1 (0.16%) IBM Notes
11 1 (0.16%) Joomla!
11 1 (0.16%) WebLogic
11 1 (0.16%) WordPress
Applications
1 57 (9.21%) Microsoft Office
2 21 (3.39%) Microsoft Excel
3 15 (2.42%) Microsoft PowerPoint
4 10 (1.62%) MS Visio
5 7 (1.13%) Microsoft Project
6 2 (0.32%) Acrobat
Business Applications
1 15 (2.42%) Remedy ITSM
2 11 (1.78%) thinkFolio
3 6 (0.97%) Salerio
4 5 (0.81%) Eagle PACE
4 5 (0.81%) Front Arena
4 5 (0.81%) Markit EDM
5 4 (0.65%) Oracle EBS
6 3 (0.48%) NetSuite
7 2 (0.32%) Salesforce.com CRM
8 1 (0.16%) Dynamics CRM
8 1 (0.16%) Eikon
8 1 (0.16%) SAP BPC
8 1 (0.16%) SAP ERP
8 1 (0.16%) SAP GRC
8 1 (0.16%) SAP HR
Cloud Services
1 55 (8.89%) Amazon AWS
2 37 (5.98%) Microsoft Azure
2 37 (5.98%) Office 365
3 35 (5.65%) Google Cloud Platform
4 26 (4.20%) SaaS
5 5 (0.81%) OpenShift
6 4 (0.65%) Salesforce Sales Cloud
7 3 (0.48%) G Suite
7 3 (0.48%) OneDrive
8 2 (0.32%) Adobe Creative Cloud
8 2 (0.32%) Cloud Computing
8 2 (0.32%) GitHub
8 2 (0.32%) Google Analytics
8 2 (0.32%) Mimecast
8 2 (0.32%) OpenDNS
8 2 (0.32%) Slack
9 1 (0.16%) AWS CloudFormation
9 1 (0.16%) AWS Lambda
9 1 (0.16%) iTunes
9 1 (0.16%) Serverless
Communications & Networking
1 25 (4.04%) Firewall
2 22 (3.55%) VPN
3 18 (2.91%) LAN
4 17 (2.75%) Internet
5 15 (2.42%) DNS
6 12 (1.94%) WAN
7 11 (1.78%) Cisco ASA
7 11 (1.78%) TCP/IP
8 10 (1.62%) Network Security
9 9 (1.45%) Cisco Nexus
9 9 (1.45%) DHCP
9 9 (1.45%) Intrusion Detection
9 9 (1.45%) Skype
9 9 (1.45%) Wireless
9 9 (1.45%) Wireshark
10 8 (1.29%) SSL
11 7 (1.13%) Remote Desktop
12 6 (0.97%) IPsec
12 6 (0.97%) WebEx
13 5 (0.81%) Cisco ISE
Database & Business Intelligence
1 94 (15.19%) SQL Server
2 44 (7.11%) MySQL
3 42 (6.79%) SQL Server Reporting Services
4 34 (5.49%) Big Data
5 32 (5.17%) Hadoop
6 9 (1.45%) Relational Database
6 9 (1.45%) SQL Server 2016
7 8 (1.29%) SQL Server 2012
8 7 (1.13%) SQL Server 2008
8 7 (1.13%) SQL Server 2014
9 6 (0.97%) SQL Server Integration Services
10 5 (0.81%) Data Warehouse
10 5 (0.81%) DB2
10 5 (0.81%) PostgreSQL
11 4 (0.65%) Oracle BI EE
11 4 (0.65%) Oracle BI Publisher
11 4 (0.65%) Oracle Reports
12 1 (0.16%) Oracle Database
12 1 (0.16%) Oracle Database 11g
12 1 (0.16%) Power BI
Development Applications
1 42 (6.79%) JIRA
2 31 (5.01%) Git (software)
3 30 (4.85%) Subversion
4 29 (4.68%) Jenkins
5 26 (4.20%) Atlassian Bamboo
5 26 (4.20%) GoCD
5 26 (4.20%) IBM UrbanCode
5 26 (4.20%) Octopus Deploy
5 26 (4.20%) Team Foundation Server
6 9 (1.45%) Metasploit
7 4 (0.65%) Burp Suite
7 4 (0.65%) Hudson
7 4 (0.65%) Rational Application Developer
7 4 (0.65%) Visual Studio
8 2 (0.32%) MSI
9 1 (0.16%) LSMW
9 1 (0.16%) Oracle Forms
9 1 (0.16%) ProC
General
1 150 (24.23%) Finance
2 56 (9.05%) Banking
3 27 (4.36%) Investment Banking
4 18 (2.91%) Advertising
5 16 (2.58%) Legal
6 15 (2.42%) Retail
6 15 (2.42%) Telecoms
7 14 (2.26%) Marketing
8 11 (1.78%) Back Office
8 11 (1.78%) Front Office
9 8 (1.29%) Games
10 5 (0.81%) Billing
11 4 (0.65%) Law
12 2 (0.32%) Electronics
12 2 (0.32%) Japanese Language
12 2 (0.32%) Manufacturing
12 2 (0.32%) Pharmaceutical
13 1 (0.16%) Financial Institution
13 1 (0.16%) Online Betting
Job Titles
1 133 (21.49%) Analyst
2 102 (16.48%) Developer
3 99 (15.99%) Consultant
4 51 (8.24%) Business Analyst
4 51 (8.24%) ServiceNow Developer
5 50 (8.08%) ServiceNow Consultant
6 44 (7.11%) Applications Support
7 41 (6.62%) Engagement Manager
7 41 (6.62%) Technical Consultant
8 40 (6.46%) Support Analyst
8 40 (6.46%) Support Engineer
9 33 (5.33%) Service Analyst
10 29 (4.68%) Administrator
11 27 (4.36%) DevOps Consultant
11 27 (4.36%) IT Manager
11 27 (4.36%) Service Manager
12 22 (3.55%) Service Desk Analyst
13 21 (3.39%) Applications Engineer
13 21 (3.39%) Applications Support Engineer
13 21 (3.39%) IT Services Manager
Libraries, Frameworks & Software Standards
1 88 (14.22%) HTML
2 77 (12.44%) Web Services
3 74 (11.95%) XML
4 54 (8.72%) .NET
5 52 (8.40%) CSS
6 38 (6.14%) AngularJS
7 33 (5.33%) SailPoint
8 28 (4.52%) Elastic Stack
9 24 (3.88%) HTML5
10 14 (2.26%) Ajax
10 14 (2.26%) ASP.NET Web API
10 14 (2.26%) REST
11 12 (1.94%) SOAP
12 10 (1.62%) LDAP
13 8 (1.29%) Regular Expression
14 7 (1.13%) J2EE
15 5 (0.81%) Java EE
15 5 (0.81%) JMS
15 5 (0.81%) JSP
15 5 (0.81%) XSD
Miscellaneous
1 59 (9.53%) Analytical Skills
2 58 (9.37%) Management Information System
3 32 (5.17%) Robotics
4 31 (5.01%) Tandem
5 28 (4.52%) CMDB
6 23 (3.72%) Enterprise Software
6 23 (3.72%) Virtual Team
7 17 (2.75%) User Experience
8 12 (1.94%) Greenfield Project
9 11 (1.78%) Self-Motivation
10 10 (1.62%) Data Centre
11 9 (1.45%) Video Conferencing
12 8 (1.29%) BYOD
12 8 (1.29%) Hedge funds
13 7 (1.13%) Blackberry
13 7 (1.13%) Derivative
13 7 (1.13%) Fixed Income
13 7 (1.13%) Foreign Exchange (FX)
14 5 (0.81%) Digital Media
14 5 (0.81%) Equities
Operating Systems
1 151 (24.39%) Windows
2 81 (13.09%) Linux
2 81 (13.09%) Unix
3 47 (7.59%) Windows 7
4 45 (7.27%) Windows 10
5 44 (7.11%) Windows Server
6 30 (4.85%) Windows Server 2008
7 17 (2.75%) Windows Server 2012
8 9 (1.45%) Kali Linux
9 8 (1.29%) Mac OS X
10 6 (0.97%) CentOS
10 6 (0.97%) Windows 2000
10 6 (0.97%) Windows Server 2003
11 5 (0.81%) AIX
11 5 (0.81%) Apple iOS
11 5 (0.81%) Fedora
11 5 (0.81%) HPUX
11 5 (0.81%) Solaris
12 4 (0.65%) Android
13 3 (0.48%) Red Hat Enterprise Linux
Processes & Methodologies
1 281 (45.40%) ITIL
2 182 (29.40%) ITSM
2 182 (29.40%) Service Management
3 103 (16.64%) Agile Software Development
4 86 (13.89%) Problem-Solving
5 84 (13.57%) Stakeholder Management
6 66 (10.66%) Asset Management
7 58 (9.37%) Project Management
8 56 (9.05%) Decision-Making
9 53 (8.56%) Cybersecurity
10 52 (8.40%) Risk Management
11 51 (8.24%) Continuous Improvement
12 46 (7.43%) Incident Management
12 46 (7.43%) Service Delivery
13 45 (7.27%) DevOps
14 40 (6.46%) Information Security
15 39 (6.30%) ETL
15 39 (6.30%) Problem Management
15 39 (6.30%) Service Design
16 38 (6.14%) Time Management
Programming Languages
1 138 (22.29%) JavaScript
2 111 (17.93%) SQL
3 81 (13.09%) PowerShell
4 65 (10.50%) Java
5 56 (9.05%) Python
6 50 (8.08%) C#
7 32 (5.17%) BeanShell
8 21 (3.39%) VB
9 15 (2.42%) C
10 10 (1.62%) C++
10 10 (1.62%) Shell Script
11 9 (1.45%) Bash Shell
12 8 (1.29%) Groovy
12 8 (1.29%) T-SQL
13 7 (1.13%) Perl
13 7 (1.13%) PHP
14 5 (0.81%) PL/SQL
14 5 (0.81%) XPath
15 4 (0.65%) Apex Code
16 2 (0.32%) VBA
Qualifications
1 62 (10.02%) ITIL Certification
2 31 (5.01%) Degree
3 25 (4.04%) Microsoft Certification
4 18 (2.91%) MCSE
5 11 (1.78%) MCSA
6 9 (1.45%) CCNP
6 9 (1.45%) Cisco Certification
6 9 (1.45%) SANS
7 7 (1.13%) MCP
8 4 (0.65%) DBS Check
8 4 (0.65%) SC Cleared
8 4 (0.65%) Security Cleared
9 3 (0.48%) A+ Certification
10 2 (0.32%) CCA
10 2 (0.32%) CCEA
10 2 (0.32%) Citrix Certification
10 2 (0.32%) GCIA
10 2 (0.32%) GCIH
10 2 (0.32%) MCTS
10 2 (0.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 43 (6.95%) SLA
2 8 (1.29%) GDPR
3 6 (0.97%) QA
4 5 (0.81%) COBIT
5 2 (0.32%) Data Quality
5 2 (0.32%) ISO/IEC 27001
6 1 (0.16%) ISO 9001
6 1 (0.16%) PCI DSS
6 1 (0.16%) PMBOK
System Software
1 63 (10.18%) Active Directory
2 28 (4.52%) Docker
3 13 (2.10%) VMware Infrastructure
4 9 (1.45%) Snort
4 9 (1.45%) XenApp
5 4 (0.65%) Microsoft App-V
5 4 (0.65%) VMware ESXi
6 3 (0.48%) Citrix Presentation Server
6 3 (0.48%) Virtual Desktop
6 3 (0.48%) vSphere
6 3 (0.48%) XenDesktop
7 2 (0.32%) BitLocker
7 2 (0.32%) Squid
7 2 (0.32%) Terminal Services
7 2 (0.32%) Virtual Machines
8 1 (0.16%) Hyper-V
8 1 (0.16%) VMware Workstation
8 1 (0.16%) Xen
Systems Management
1 29 (4.68%) Ansible
2 28 (4.52%) Puppet
3 26 (4.20%) Consul
3 26 (4.20%) Opscode Chef
3 26 (4.20%) Rundeck
3 26 (4.20%) SCCM
3 26 (4.20%) Terraform
4 14 (2.26%) QRadar
5 12 (1.94%) SCOM
6 11 (1.78%) Tivoli
7 9 (1.45%) EnCase
7 9 (1.45%) FTK
7 9 (1.45%) Nagios
7 9 (1.45%) Nessus
7 9 (1.45%) Nexpose
7 9 (1.45%) Suricata
8 6 (0.97%) logstash
8 6 (0.97%) SCOrch
8 6 (0.97%) WSUS
9 4 (0.65%) SCVMM
Vendors
1 112 (18.09%) Microsoft
2 48 (7.75%) Splunk
3 40 (6.46%) Remedy
4 34 (5.49%) Tableau
5 30 (4.85%) Cisco
6 28 (4.52%) Oracle
7 26 (4.20%) Delphix
7 26 (4.20%) RedGate
8 25 (4.04%) VMware
9 24 (3.88%) Citrix
10 21 (3.39%) IBM
11 20 (3.23%) Palo Alto
12 17 (2.75%) Snow
13 15 (2.42%) Google
13 15 (2.42%) HP
13 15 (2.42%) Ivanti
14 14 (2.26%) Apple
14 14 (2.26%) BMC
14 14 (2.26%) Salesforce.com
15 13 (2.10%) CyberArk