Period
to 18 February 2018

The table below provides summary statistics for permanent job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > London
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 400 410 531
Rank change year-on-year +10 +121 +60
Permanent jobs citing ServiceNow 490 472 393
As % of all permanent IT jobs advertised in London 0.71% 0.68% 0.46%
As % of the Vendors category 1.63% 1.60% 1.03%
Number of salaries quoted 352 352 322
London median annual salary £59,500 £57,500 £47,500
Median salary % change year-on-year +3.48% +21.05% -
10th Percentile £32,000 £31,250 £31,250
90th Percentile £85,000 £75,000 £76,250
England median annual salary £50,000 £55,000 £47,500
% change year-on-year -9.09% +15.79% +5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 30,004 29,462 38,003
As % of all permanent IT jobs advertised in London 43.27% 42.34% 44.38%
Number of salaries quoted 24,052 24,472 31,737
London median annual salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76% -
10th Percentile £31,750 £31,250 £31,250
90th Percentile £85,000 £85,000 £82,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in London.

Salary trend for ServiceNow in London

ServiceNow
Salary Histogram in London

The salary distribution of IT jobs citing ServiceNow in London over the 6 months to 18 February 2018.

Salary histogram for ServiceNow in London

ServiceNow
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the London region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +15 78 £50,000 -13.04% 8
West London +5 9 £61,250 +24.37% 7
East London -5 5 £47,000 -39.35% 1
South London -43 4 £51,641 +22.23%
ServiceNow
England

For the 6 months to 18 February 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ServiceNow.

1 229 (46.73%) ITIL
2 163 (33.27%) Service Management
3 161 (32.86%) ITSM
4 151 (30.82%) Windows
5 125 (25.51%) Finance
6 108 (22.04%) Agile Software Development
7 96 (19.59%) JavaScript
7 96 (19.59%) Microsoft
7 96 (19.59%) Active Directory
8 91 (18.57%) Web Services
9 77 (15.71%) Microsoft Office
10 69 (14.08%) Change Management
11 68 (13.88%) XML
11 68 (13.88%) Windows 7
12 65 (13.27%) Linux
12 65 (13.27%) HTML
13 60 (12.24%) SaaS
14 58 (11.84%) Ivanti
15 57 (11.63%) Stakeholder Management
16 56 (11.43%) Banking
16 56 (11.43%) Incident Management
17 55 (11.22%) Amazon AWS
18 53 (10.82%) Unix
19 52 (10.61%) Project Management
19 52 (10.61%) VMware
20 51 (10.41%) Workflow
21 49 (10.00%) ITIL V3
22 46 (9.39%) Investment Banking
23 43 (8.78%) Asset Management
23 43 (8.78%) SCCM

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (7.35%) MS Exchange
2 30 (6.12%) Skype for Business
3 29 (5.92%) SharePoint
4 19 (3.88%) Exchange Server 2010
5 18 (3.67%) CMS
6 16 (3.27%) IIS
7 12 (2.45%) Documentum
8 6 (1.22%) Adobe Experience Manager
9 5 (1.02%) Drupal
10 4 (0.82%) Anypoint
11 3 (0.61%) Blackberry Enterprise Server
11 3 (0.61%) Exchange Server 2007
12 2 (0.41%) Apache
12 2 (0.41%) Elasticsearch
12 2 (0.41%) OpenStack
12 2 (0.41%) Oracle Workflow
12 2 (0.41%) Tomcat
12 2 (0.41%) WebSphere
12 2 (0.41%) WebSphere Application Server
13 1 (0.20%) Apache Pig
Applications
1 77 (15.71%) Microsoft Office
2 8 (1.63%) Adobe Creative Suite
3 5 (1.02%) Microsoft PowerPoint
4 4 (0.82%) Microsoft Excel
5 3 (0.61%) Adobe Captivate
6 2 (0.41%) MS Visio
7 1 (0.20%) HipChat
7 1 (0.20%) Microsoft Project
Business Applications
1 38 (7.76%) Remedy ITSM
2 9 (1.84%) Dynamics CRM
3 7 (1.43%) Eloqua
4 5 (1.02%) Workday HCM
5 4 (0.82%) BusinessWorks
5 4 (0.82%) Unit4 Business World
6 3 (0.61%) Markit EDM
6 3 (0.61%) SAP Hybris
7 2 (0.41%) Magento
7 2 (0.41%) NetSuite
8 1 (0.20%) JDE OneWorld
8 1 (0.20%) Oracle ERP
8 1 (0.20%) SAP ERP
Cloud Services
1 60 (12.24%) SaaS
2 55 (11.22%) Amazon AWS
3 37 (7.55%) Office 365
4 35 (7.14%) Microsoft Azure
5 21 (4.29%) IaaS
6 13 (2.65%) Cloud Computing
7 10 (2.04%) Google Cloud Platform
8 5 (1.02%) Adobe Analytics
9 3 (0.61%) Azure Active Directory
9 3 (0.61%) G Suite
9 3 (0.61%) Sumo Logic
9 3 (0.61%) Twilio
10 2 (0.41%) Amazon EC2
10 2 (0.41%) Amazon S3
10 2 (0.41%) CloudBees
10 2 (0.41%) OpenShift
10 2 (0.41%) PaaS
10 2 (0.41%) Route 53
10 2 (0.41%) Salesforce Sales Cloud
11 1 (0.20%) SoftLayer
Communications & Networking
1 26 (5.31%) Skype
2 22 (4.49%) WAN
3 19 (3.88%) TCP/IP
4 17 (3.47%) LAN
5 16 (3.27%) Cisco ASA
6 15 (3.06%) DNS
6 15 (3.06%) Firewall
7 14 (2.86%) BGP
7 14 (2.86%) DHCP
7 14 (2.86%) VPN
8 13 (2.65%) EIGRP
9 12 (2.45%) SNMP
10 9 (1.84%) Cisco ISE
10 9 (1.84%) Cisco Nexus
11 8 (1.63%) OSPF
12 7 (1.43%) SSL
12 7 (1.43%) Wireshark
13 6 (1.22%) DMVPN
13 6 (1.22%) IPsec
13 6 (1.22%) WLAN
Database & Business Intelligence
1 27 (5.51%) SQL Server
2 15 (3.06%) MySQL
3 7 (1.43%) Oracle Reports
4 6 (1.22%) PostgreSQL
4 6 (1.22%) Power BI
5 5 (1.02%) MongoDB
5 5 (1.02%) SQL Server Analysis Services
5 5 (1.02%) SQL Server Integration Services
6 4 (0.82%) Amazon Redshift
7 2 (0.41%) Amazon RDS
7 2 (0.41%) Big Data
8 1 (0.20%) Apache Hive
8 1 (0.20%) Hadoop
8 1 (0.20%) KDB
8 1 (0.20%) Oracle Database
8 1 (0.20%) PowerCenter
8 1 (0.20%) QlikView
8 1 (0.20%) RDBMS
8 1 (0.20%) Relational Database
8 1 (0.20%) Spotfire
Development Applications
1 32 (6.53%) JIRA
2 21 (4.29%) Jenkins
3 14 (2.86%) Git (software)
4 13 (2.65%) Sonatype Nexus
5 12 (2.45%) Atlassian Bamboo
6 10 (2.04%) GoCD
6 10 (2.04%) IBM UrbanCode
6 10 (2.04%) Octopus Deploy
6 10 (2.04%) Subversion
6 10 (2.04%) Team Foundation Server
7 2 (0.41%) Selenium
8 1 (0.20%) Babel
8 1 (0.20%) Bitbucket
8 1 (0.20%) JMeter
8 1 (0.20%) MSI
8 1 (0.20%) Vagrant
General
1 125 (25.51%) Finance
2 56 (11.43%) Banking
3 46 (9.39%) Investment Banking
4 37 (7.55%) Retail Banking
5 28 (5.71%) Financial Institution
6 15 (3.06%) Retail
7 12 (2.45%) Publishing
8 11 (2.24%) Law
8 11 (2.24%) Marketing
9 9 (1.84%) Games
10 8 (1.63%) Front Office
11 6 (1.22%) Billing
11 6 (1.22%) Legal
12 5 (1.02%) Advertising
13 3 (0.61%) Telecoms
14 1 (0.20%) Back Office
14 1 (0.20%) Dutch Language
14 1 (0.20%) French Language
14 1 (0.20%) German Language
14 1 (0.20%) Pharmaceutical
Job Titles
1 96 (19.59%) Analyst
2 82 (16.73%) Consultant
3 55 (11.22%) Developer
4 46 (9.39%) ServiceNow Consultant
5 45 (9.18%) ServiceNow Developer
6 40 (8.16%) Business Analyst
7 32 (6.53%) Technical Consultant
8 27 (5.51%) Architect
9 24 (4.90%) IT Analyst
10 22 (4.49%) Support Analyst
11 19 (3.88%) IT Manager
12 18 (3.67%) Administrator
13 17 (3.47%) Service Analyst
13 17 (3.47%) Service Manager
14 16 (3.27%) Technical Business Analyst
15 15 (3.06%) Solutions Architect
16 14 (2.86%) Implementation Consultant
16 14 (2.86%) ITSM Consultant
16 14 (2.86%) Technical Implementation Consultant
17 13 (2.65%) Product Manager
Libraries, Frameworks & Software Standards
1 91 (18.57%) Web Services
2 68 (13.88%) XML
3 65 (13.27%) HTML
4 30 (6.12%) REST
5 28 (5.71%) .NET
6 27 (5.51%) CSS
7 25 (5.10%) SOAP
8 23 (4.69%) Ajax
9 16 (3.27%) LDAP
10 15 (3.06%) .NET Framework
11 13 (2.65%) AngularJS
12 11 (2.24%) HTML5
12 11 (2.24%) JSON
13 10 (2.04%) Elastic Stack
14 7 (1.43%) SAML
15 6 (1.22%) Middleware
16 5 (1.02%) 802.1X
16 5 (1.02%) JDBC
17 4 (0.82%) ODBC
17 4 (0.82%) XHTML
Miscellaneous
1 41 (8.37%) Analytical Skills
2 31 (6.33%) User Experience
3 28 (5.71%) Blackberry
4 27 (5.51%) Hedge funds
5 26 (5.31%) Data Centre
6 25 (5.10%) CMDB
7 20 (4.08%) Management Information System
8 15 (3.06%) Fintech
9 13 (2.65%) Computer Science
10 11 (2.24%) Enterprise Software
11 7 (1.43%) iPhone
11 7 (1.43%) Smartphone
12 6 (1.22%) Hybrid Cloud
13 5 (1.02%) Fat Client
13 5 (1.02%) Thin Client
14 4 (0.82%) BYOD
14 4 (0.82%) Clustering
14 4 (0.82%) e-Learning
14 4 (0.82%) Mobile Computing
14 4 (0.82%) Video Conferencing
Operating Systems
1 151 (30.82%) Windows
2 68 (13.88%) Windows 7
3 65 (13.27%) Linux
4 53 (10.82%) Unix
5 36 (7.35%) Windows Server
6 34 (6.94%) Mac OS X
7 27 (5.51%) Windows 10
8 24 (4.90%) Android
9 23 (4.69%) Apple iOS
10 16 (3.27%) Windows Server 2012
11 15 (3.06%) Windows Server 2008
12 14 (2.86%) Red Hat Enterprise Linux
13 9 (1.84%) CentOS
14 7 (1.43%) Windows Server 2003
15 6 (1.22%) Mac OS
16 4 (0.82%) Ubuntu
17 1 (0.20%) Solaris
17 1 (0.20%) Windows 8
17 1 (0.20%) Windows Mobile
Processes & Methodologies
1 229 (46.73%) ITIL
2 163 (33.27%) Service Management
3 161 (32.86%) ITSM
4 108 (22.04%) Agile Software Development
5 69 (14.08%) Change Management
6 57 (11.63%) Stakeholder Management
7 56 (11.43%) Incident Management
8 52 (10.61%) Project Management
9 51 (10.41%) Workflow
10 49 (10.00%) ITIL V3
11 43 (8.78%) Asset Management
12 42 (8.57%) Problem Management
13 41 (8.37%) DevOps
14 40 (8.16%) Service Design
15 39 (7.96%) Wealth Management
16 38 (7.76%) Scrum
17 35 (7.14%) Service Delivery
18 33 (6.73%) Configuration Management
19 28 (5.71%) Mentoring
20 27 (5.51%) AOP
Programming Languages
1 96 (19.59%) JavaScript
2 34 (6.94%) SQL
3 30 (6.12%) Java
4 29 (5.92%) PowerShell
5 24 (4.90%) Shell Script
6 22 (4.49%) Perl
7 20 (4.08%) Python
8 17 (3.47%) PHP
8 17 (3.47%) Ruby
9 13 (2.65%) C#
10 11 (2.24%) C
11 9 (1.84%) Bash Shell
12 7 (1.43%) Go
13 4 (0.82%) VBScript
14 1 (0.20%) C++
14 1 (0.20%) ES6
14 1 (0.20%) R
14 1 (0.20%) VB
Qualifications
1 40 (8.16%) Degree
2 35 (7.14%) Microsoft Certification
3 27 (5.51%) MCSE
4 21 (4.29%) ITIL Certification
5 20 (4.08%) Cisco Certification
6 17 (3.47%) CCA
6 17 (3.47%) Citrix Certification
7 13 (2.65%) CCNP
8 7 (1.43%) AWS Certification
9 6 (1.22%) CCNA
9 6 (1.22%) Computer Science Degree
10 5 (1.02%) A+ Certification
10 5 (1.02%) MCDST
10 5 (1.02%) Network+ Certification
11 4 (0.82%) CCSA
11 4 (0.82%) CISM
11 4 (0.82%) CISSP
11 4 (0.82%) JNCIA
11 4 (0.82%) SC Cleared
11 4 (0.82%) Security Cleared
Quality Assurance & Compliance
1 37 (7.55%) SLA
2 10 (2.04%) GCP
3 8 (1.63%) Data Quality
4 4 (0.82%) GDPR
4 4 (0.82%) QA
5 3 (0.61%) COBIT
5 3 (0.61%) Sarbanes-Oxley
6 1 (0.20%) ISO/IEC 27001
6 1 (0.20%) MiFID
6 1 (0.20%) PCI DSS
System Software
1 96 (19.59%) Active Directory
2 27 (5.51%) Docker
3 23 (4.69%) VMware Infrastructure
4 21 (4.29%) XenDesktop
5 17 (3.47%) XenApp
6 9 (1.84%) Microsoft App-V
6 9 (1.84%) VMware NSX
7 7 (1.43%) Virtual Desktop
8 6 (1.22%) Virtual Machines
9 4 (0.82%) Terminal Server
10 3 (0.61%) Hyper-V
11 2 (0.41%) vSphere
12 1 (0.20%) Active Directory Lightweight Directory Services
12 1 (0.20%) Firmware
12 1 (0.20%) Terminal Services
12 1 (0.20%) VMware ESXi
12 1 (0.20%) VMware Workstation
Systems Management
1 43 (8.78%) SCCM
2 27 (5.51%) Opscode Chef
3 25 (5.10%) Ansible
4 24 (4.90%) Terraform
5 23 (4.69%) AirWatch
5 23 (4.69%) Puppet
6 21 (4.29%) Single Sign-On
7 17 (3.47%) Consul
8 10 (2.04%) Rundeck
9 9 (1.84%) Kubernetes
9 9 (1.84%) Nagios
10 7 (1.43%) Jamf Pro
10 7 (1.43%) Packer
10 7 (1.43%) ZABBIX
11 6 (1.22%) TrustSec
12 4 (0.82%) Cacti
12 4 (0.82%) McAfee ePO
12 4 (0.82%) Nessus
12 4 (0.82%) Tivoli Storage Manager
12 4 (0.82%) vCenter Server
Vendors
1 96 (19.59%) Microsoft
2 58 (11.84%) Ivanti
3 52 (10.61%) VMware
4 42 (8.57%) Remedy
5 40 (8.16%) BMC
6 34 (6.94%) Apple
7 33 (6.73%) Splunk
8 32 (6.53%) Cisco
9 31 (6.33%) Citrix
10 22 (4.49%) Oracle
11 21 (4.29%) McAfee
12 20 (4.08%) Adobe
13 19 (3.88%) Red Hat
14 17 (3.47%) Salesforce.com
15 14 (2.86%) HP
15 14 (2.86%) SolarWinds
16 12 (2.45%) AppDynamics
17 10 (2.04%) F5
17 10 (2.04%) RedGate
18 9 (1.84%) IBM