Customer Service Representative Job Trends in London

Customer Service Representative
England > London

As of 31 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative salary in London.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 377 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 2 0 0
As % of all permanent jobs in London 0.015% - -
As % of the Job Titles category 0.016% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
England median annual salary £25,087 - £23,000

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,433 14,742 16,770
% of permanent jobs with a recognized job title 90.78% 93.00% 95.20%
Number of salaries quoted 8,215 8,650 13,551
10th Percentile £35,750 £42,500 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Customer Service Representative
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Representative' in the job title relative to all permanent IT jobs advertised in London.

Customer Service Representative job vacancy trend in London

Customer Service Representative
Salary Trend in London

Salary distribution trend for Customer Service Representative job vacancies in London.

Salary distribution trend for Customer Service Representative job vacancies in London

Customer Service Representative Skill Set
Top 7 Co-Occurring Skills & Capabilities in London

For the 6 months to 31 December 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Customer Service Representative in the job title.

1 2 (100.00%) AI
1 2 (100.00%) Chatbot
1 2 (100.00%) Content Writing
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service
1 2 (100.00%) Degree
1 2 (100.00%) PayPal

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Chatbot
Processes & Methodologies
1 2 (100.00%) AI
1 2 (100.00%) Content Writing
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service
Qualifications
1 2 (100.00%) Degree
Vendors
1 2 (100.00%) PayPal