Customer Service Representative Jobs in England

Customer Service Representative
UK > England

The median Customer Service Representative salary in England is £27,500 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 835 925 1151
Rank change year-on-year +90 +226 -
Permanent jobs requiring a Customer Service Representative 1 1 1
As % of all permanent jobs advertised in England 0.001% 0.001% 0.001%
As % of the Job Titles category 0.001% 0.001% 0.001%
Number of salaries quoted 1 1 1
10th Percentile - - -
25th Percentile £26,250 - £20,500
Median annual salary (50th Percentile) £27,500 £25,000 £21,000
Median % change year-on-year +10.00% +19.05% -
75th Percentile £28,750 - £21,500
90th Percentile - - -
UK median annual salary £27,500 £25,000 £21,000
% change year-on-year +10.00% +19.05% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,478 82,732 127,934
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,133 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,725 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Customer Service Representative
Job Vacancy Trend in England

Job postings that featured Customer Service Representative in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Service Representative in England

Customer Service Representative
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Service Representative in England.

Salary trend for Customer Service Representative in England

Customer Service Representative Skill Set
Top 6 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Service Representative in the job title.

1 1 (100.00%) Telecoms
1 1 (100.00%) Business Development
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Processes & Methodologies
1 1 (100.00%) Business Development
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving