Period
to 22 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Luton with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Bedfordshire > Luton
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 48 39 49
Rank change year-on-year -9 +10 -1
Permanent jobs citing SLA 16 31 27
As % of all permanent IT jobs advertised in Luton 3.23% 4.81% 3.35%
As % of the Quality Assurance & Compliance category 15.24% 32.63% 23.08%
Number of salaries quoted 7 21 36
Luton median annual salary £45,000 £47,500 £27,000
Median salary % change year-on-year -5.26% +75.93% -32.50%
10th Percentile £35,350 £24,000 £18,250
90th Percentile £51,500 £60,000 £51,250
Bedfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% +12.50%

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Luton with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Luton
Permanent job vacancies with a requirement for quality assurance and compliance skills 105 95 117
As % of all permanent IT job vacancies advertised in Luton 21.17% 14.73% 14.53%
Number of salaries quoted 43 74 93
Luton median annual salary £50,000 £47,750 £42,000
Median salary % change year-on-year +4.71% +13.69% +5.00%
10th Percentile £27,600 £38,625 £26,500
90th Percentile £70,000 £71,250 £67,500
Bedfordshire median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% +12.50%

SLA
Job Vacancy Trend in Luton

Job postings citing SLA as a percentage of all IT jobs advertised in Luton.

Job vacancy trend for SLA in Luton

SLA
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Luton.

Salary trend for SLA in Luton

SLA
Salary Histogram in Luton

The salary distribution of IT jobs citing SLA in Luton over the 6 months to 22 July 2017.

Salary histogram for SLA in Luton

For the 6 months to 22 July 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Luton region with a requirement for SLA.

1 6 (37.50%) ITIL
2 5 (31.25%) Project Management
3 4 (25.00%) Risk Management
3 4 (25.00%) Finance
3 4 (25.00%) Legal
3 4 (25.00%) Service Management
3 4 (25.00%) Service Delivery
3 4 (25.00%) Benchmarking
3 4 (25.00%) Oracle
3 4 (25.00%) Billing
3 4 (25.00%) Supplier Management
3 4 (25.00%) Matrix Management
3 4 (25.00%) Financial Modelling
3 4 (25.00%) Stakeholder Engagement
3 4 (25.00%) Software Licensing
3 4 (25.00%) Analytical Skills
4 3 (18.75%) SQL Server
4 3 (18.75%) Windows
4 3 (18.75%) ITIL Certification
5 2 (12.50%) Change Management
5 2 (12.50%) Microsoft
5 2 (12.50%) PRINCE2
5 2 (12.50%) Unix
5 2 (12.50%) Coaching
5 2 (12.50%) Windows Server 2008
5 2 (12.50%) Incident Management
6 1 (6.25%) Exchange Server 2003
6 1 (6.25%) Project Planning
6 1 (6.25%) Capita
6 1 (6.25%) Cloud Computing

SLA
Co-occurring IT Skills in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Exchange Server 2003
1 1 (6.25%) MS Exchange
Applications
1 1 (6.25%) Microsoft Office
Cloud Services
1 1 (6.25%) Cloud Computing
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) Office 365
Communications & Networking
1 1 (6.25%) DHCP
1 1 (6.25%) DNS
1 1 (6.25%) Remote Desktop
1 1 (6.25%) SAN
Database & Business Intelligence
1 3 (18.75%) SQL Server
General
1 4 (25.00%) Billing
1 4 (25.00%) Finance
1 4 (25.00%) Legal
Job Titles
1 5 (31.25%) Analyst
1 5 (31.25%) Support Analyst
2 4 (25.00%) IT Manager
2 4 (25.00%) Supplier Manager
3 3 (18.75%) Team Leader
4 2 (12.50%) Customer Analyst
4 2 (12.50%) Customer Support Analyst
4 2 (12.50%) Delivery Manager
4 2 (12.50%) Service Manager
4 2 (12.50%) Services Delivery Manager
5 1 (6.25%) Applications Support
5 1 (6.25%) Applications Support Analyst
5 1 (6.25%) Head of Service Management
5 1 (6.25%) Oracle Analyst
5 1 (6.25%) Oracle Support Analyst
5 1 (6.25%) Project Manager
5 1 (6.25%) Server Analyst
5 1 (6.25%) Server Support
5 1 (6.25%) Server Support Analyst
5 1 (6.25%) SQL Support Analyst
Miscellaneous
1 4 (25.00%) Analytical Skills
2 1 (6.25%) Foreign Exchange (FX)
Operating Systems
1 3 (18.75%) Windows
2 2 (12.50%) Unix
2 2 (12.50%) Windows Server 2008
3 1 (6.25%) Linux
3 1 (6.25%) Windows Server 2003
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Project Management
3 4 (25.00%) Benchmarking
3 4 (25.00%) Financial Modelling
3 4 (25.00%) Matrix Management
3 4 (25.00%) Risk Management
3 4 (25.00%) Service Delivery
3 4 (25.00%) Service Management
3 4 (25.00%) Software Licensing
3 4 (25.00%) Stakeholder Engagement
3 4 (25.00%) Supplier Management
4 2 (12.50%) Change Management
4 2 (12.50%) Coaching
4 2 (12.50%) Incident Management
4 2 (12.50%) PRINCE2
5 1 (6.25%) Line Management
5 1 (6.25%) Problem Management
5 1 (6.25%) Project Planning
5 1 (6.25%) Root Cause Analysis
5 1 (6.25%) Stakeholder Management
Programming Languages
1 1 (6.25%) PowerShell
1 1 (6.25%) Shell Script
1 1 (6.25%) SQL
Qualifications
1 3 (18.75%) ITIL Certification
System Software
1 1 (6.25%) vSphere
Vendors
1 4 (25.00%) Oracle
2 2 (12.50%) Microsoft
3 1 (6.25%) Capita
3 1 (6.25%) Informatica
3 1 (6.25%) VMware