Period
to 17 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Maidenhead with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 17 December 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Berkshire > Maidenhead
6 months to
17 Dec 2018
Same period 2017 Same period 2016
Rank 75 61 62
Rank change year-on-year -14 +1 +14
Permanent jobs citing ITSM 21 4 19
As % of all permanent IT jobs advertised in Maidenhead 2.07% 0.78% 2.53%
As % of the Processes & Methodologies category 2.15% 0.88% 2.75%
Number of salaries quoted 14 4 14
Maidenhead median annual salary £50,000 £60,000 £60,000
Median salary % change year-on-year -16.67% - +26.32%
10th Percentile £37,875 £52,500 £27,500
90th Percentile £56,250 £67,500 £80,000
Berkshire median annual salary £47,500 £41,000 £42,500
% change year-on-year +15.85% -3.53% -10.53%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Maidenhead with a requirement for process or methodology skills.

All Process and Methodology Skills
Maidenhead
Permanent vacancies with a requirement for process or methodology skills 976 453 691
As % of all permanent IT jobs advertised in Maidenhead 96.16% 88.48% 92.13%
Number of salaries quoted 621 305 522
Maidenhead median annual salary £55,000 £50,000 £52,500
Median salary % change year-on-year +10.00% -4.76% -4.55%
10th Percentile £32,000 £27,500 £31,275
90th Percentile £75,000 £82,500 £75,000
Berkshire median annual salary £52,500 £49,500 £50,000
% change year-on-year +6.06% -1.00% -

ITSM
Job Vacancy Trend in Maidenhead

Job postings citing ITSM as a percentage of all IT jobs advertised in Maidenhead.

Job vacancy trend for ITSM in Maidenhead

ITSM
Salary Trend in Maidenhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Maidenhead.

Salary trend for ITSM in Maidenhead

ITSM
Salary Histogram in Maidenhead

The salary distribution of IT jobs citing ITSM in Maidenhead over the 6 months to 17 December 2018.

Salary histogram for ITSM in Maidenhead

For the 6 months to 17 December 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Maidenhead region with a requirement for ITSM.

1 16 (76.19%) ITIL
2 12 (57.14%) Service Management
3 8 (38.10%) Microsoft Excel
3 8 (38.10%) CMDB
3 8 (38.10%) Continuous Improvement
4 7 (33.33%) ITIL V3
4 7 (33.33%) Logistics
4 7 (33.33%) Asset Management
4 7 (33.33%) SharePoint
4 7 (33.33%) Business Intelligence
5 5 (23.81%) Microsoft PowerPoint
5 5 (23.81%) Office 365
5 5 (23.81%) ServiceNow
6 4 (19.05%) IT Asset Management
6 4 (19.05%) Critical Success Factor
6 4 (19.05%) Skype
6 4 (19.05%) Process Improvement
6 4 (19.05%) Capacity Management
6 4 (19.05%) Stakeholder Engagement
6 4 (19.05%) Re-Platforming
6 4 (19.05%) Swim Lanes
6 4 (19.05%) Scorecard
6 4 (19.05%) Active Listening
6 4 (19.05%) Value Proposition
6 4 (19.05%) WFM
6 4 (19.05%) Resource Management
6 4 (19.05%) Remedy ITSM
6 4 (19.05%) SCCM
6 4 (19.05%) Service Delivery
6 4 (19.05%) Stakeholder Management

ITSM
Co-occurring IT Skills in Maidenhead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (33.33%) SharePoint
2 3 (14.29%) Skype for Business
3 1 (4.76%) MS Exchange
Applications
1 8 (38.10%) Microsoft Excel
2 5 (23.81%) Microsoft PowerPoint
3 4 (19.05%) Microsoft Office
4 3 (14.29%) MS Visio
Business Applications
1 4 (19.05%) Remedy ITSM
Cloud Services
1 5 (23.81%) Office 365
Communications & Networking
1 4 (19.05%) LAN
1 4 (19.05%) Skype
2 3 (14.29%) Bluetooth
2 3 (14.29%) VPN
2 3 (14.29%) Wi-Fi
2 3 (14.29%) Wireless
2 3 (14.29%) WLAN
3 1 (4.76%) Firewall
3 1 (4.76%) VLAN
3 1 (4.76%) VoIP
3 1 (4.76%) WAN
Database & Business Intelligence
1 1 (4.76%) SQL Server
Job Titles
1 6 (28.57%) Analyst
2 4 (19.05%) Configuration Analyst
2 4 (19.05%) Coordinator
2 4 (19.05%) Service Owner
3 3 (14.29%) IT Support
3 3 (14.29%) IT Support Technician
3 3 (14.29%) IT Technician
3 3 (14.29%) Support Technician
4 2 (9.52%) Business Analyst
4 2 (9.52%) Technical Analyst
4 2 (9.52%) Technical Business Analyst
5 1 (4.76%) Asset Management Analyst
5 1 (4.76%) Configuration Management Analyst
5 1 (4.76%) Incident Manager
5 1 (4.76%) Infrastructure Engineer
5 1 (4.76%) Infrastructure Support
5 1 (4.76%) Infrastructure Support Engineer
5 1 (4.76%) Knowledge Manager
5 1 (4.76%) Problem Manager
5 1 (4.76%) Support Engineer
Miscellaneous
1 8 (38.10%) CMDB
2 3 (14.29%) iPhone
2 3 (14.29%) Video Conferencing
3 1 (4.76%) Analytical Skills
3 1 (4.76%) Self-Motivation
Operating Systems
1 3 (14.29%) Android
1 3 (14.29%) Apple iOS
1 3 (14.29%) Windows
1 3 (14.29%) Windows 7
1 3 (14.29%) Windows Phone
Processes & Methodologies
1 16 (76.19%) ITIL
2 12 (57.14%) Service Management
3 8 (38.10%) Continuous Improvement
4 7 (33.33%) Asset Management
4 7 (33.33%) Business Intelligence
4 7 (33.33%) ITIL V3
4 7 (33.33%) Logistics
5 4 (19.05%) Capacity Management
5 4 (19.05%) Configuration Management
5 4 (19.05%) Critical Success Factor
5 4 (19.05%) Data Modelling
5 4 (19.05%) IT Asset Management
5 4 (19.05%) Process Improvement
5 4 (19.05%) Re-Platforming
5 4 (19.05%) Resource Management
5 4 (19.05%) Service Delivery
5 4 (19.05%) Stakeholder Engagement
5 4 (19.05%) Stakeholder Management
5 4 (19.05%) Swim Lanes
5 4 (19.05%) WFM
Qualifications
1 1 (4.76%) Degree
1 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
2 1 (4.76%) COBIT
System Software
1 4 (19.05%) Active Directory
2 1 (4.76%) Hyper-V
2 1 (4.76%) Virtual Machines
2 1 (4.76%) VMware Infrastructure
Systems Management
1 4 (19.05%) SCCM
Vendors
1 5 (23.81%) ServiceNow
2 4 (19.05%) Microsoft
2 4 (19.05%) Remedy
3 3 (14.29%) Citrix
4 1 (4.76%) BMC
4 1 (4.76%) Cisco
4 1 (4.76%) ShoreTel
4 1 (4.76%) SolarWinds
4 1 (4.76%) Sophos
4 1 (4.76%) VMware