Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East > Berkshire
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 170 169 234
Rank change year-on-year -1 +65 +40
Permanent jobs citing ITSM 84 115 110
As % of all permanent IT jobs advertised in Berkshire 1.30% 1.47% 1.01%
As % of the Processes & Methodologies category 1.50% 1.67% 1.15%
Number of salaries quoted 34 99 90
Berkshire median annual salary £42,500 £57,000 £48,000
Median salary % change year-on-year -25.44% +18.75% +12.94%
10th Percentile £19,500 £20,000 £31,250
90th Percentile £81,750 £68,750 £70,000
South East median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% +19.72%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 5,590 6,880 9,551
As % of all permanent IT jobs advertised in Berkshire 86.32% 88.14% 87.40%
Number of salaries quoted 4,448 5,212 7,668
Berkshire median annual salary £50,000 £50,000 £50,000
10th Percentile £29,000 £28,750 £30,000
90th Percentile £75,000 £75,000 £72,500
South East median annual salary £45,000 £45,000 £45,000

ITSM
Job Vacancy Trend in Berkshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for ITSM in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Berkshire.

Salary trend for ITSM in Berkshire

ITSM
Salary Histogram in Berkshire

The salary distribution of IT jobs citing ITSM in Berkshire over the 6 months to 21 January 2018.

Salary histogram for ITSM in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Berkshire region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +37 33 £47,500 -24.00% 3
Maidenhead -20 10 £65,000 -10.34% 2
Bracknell -9 9 £20,000 -46.67% 1
Newbury -24 8 £28,500 -10.94%
Wokingham - 2 £55,000 -
Slough -1 1 - -
ITSM
South East

For the 6 months to 21 January 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for ITSM.

1 52 (61.90%) ITIL
2 31 (36.90%) Service Management
3 24 (28.57%) Degree
4 22 (26.19%) Analytical Skills
4 22 (26.19%) SQL
5 20 (23.81%) Finance
6 18 (21.43%) Telecoms
6 18 (21.43%) SAP
7 17 (20.24%) Change Management
8 15 (17.86%) Agile Software Development
9 14 (16.67%) Risk Management
10 13 (15.48%) Microsoft
10 13 (15.48%) Strategic Planning
11 12 (14.29%) Marketing
12 11 (13.10%) Risk Assessment
12 11 (13.10%) SLA
12 11 (13.10%) Cisco
12 11 (13.10%) Linux
12 11 (13.10%) Presales
13 10 (11.90%) Cisco Certification
13 10 (11.90%) Six Sigma
13 10 (11.90%) Project Management
13 10 (11.90%) Firewall
14 9 (10.71%) Programme Management
14 9 (10.71%) CCNA
14 9 (10.71%) TCP/IP
14 9 (10.71%) Business Intelligence
14 9 (10.71%) Microsoft Excel
14 9 (10.71%) ServiceNow
14 9 (10.71%) Continuous Improvement

ITSM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.52%) Apache
2 5 (5.95%) IIS
3 4 (4.76%) JBoss
3 4 (4.76%) WebLogic
3 4 (4.76%) WebSphere
3 4 (4.76%) WebSphere Application Server
Applications
1 9 (10.71%) Microsoft Excel
2 4 (4.76%) Microsoft PowerPoint
3 2 (2.38%) Microsoft Office
4 1 (1.19%) Acrobat
4 1 (1.19%) Spreadsheet
Business Applications
1 8 (9.52%) SAP S/4HANA
2 2 (2.38%) Dynamics CRM
3 1 (1.19%) Remedy ITSM
Cloud Services
1 7 (8.33%) SaaS
2 5 (5.95%) Office 365
3 1 (1.19%) IaaS
3 1 (1.19%) PaaS
Communications & Networking
1 10 (11.90%) Firewall
2 9 (10.71%) TCP/IP
3 6 (7.14%) BGP
3 6 (7.14%) IPsec
3 6 (7.14%) MPLS
3 6 (7.14%) Radio Access Network
3 6 (7.14%) SNMP
3 6 (7.14%) WAN
4 5 (5.95%) DSL
4 5 (5.95%) Ethernet
4 5 (5.95%) L2TP
4 5 (5.95%) OSPF
4 5 (5.95%) PPP
4 5 (5.95%) X.21
4 5 (5.95%) xDSL
5 4 (4.76%) Unified Communications
5 4 (4.76%) Wireshark
6 1 (1.19%) Cisco ICM
6 1 (1.19%) Multicast
6 1 (1.19%) Network Security
Database & Business Intelligence
1 8 (9.52%) GIS
1 8 (9.52%) NoSQL
1 8 (9.52%) SAP HANA
2 5 (5.95%) SQL Server
3 4 (4.76%) MySQL
3 4 (4.76%) Relational Database
4 3 (3.57%) Power BI
5 1 (1.19%) Oracle Database
Development Applications
1 7 (8.33%) JIRA
General
1 20 (23.81%) Finance
2 18 (21.43%) Telecoms
3 12 (14.29%) Marketing
4 8 (9.52%) Digital Economy
5 6 (7.14%) Electronics
5 6 (7.14%) Manufacturing
6 5 (5.95%) German Language
7 2 (2.38%) Law
8 1 (1.19%) French Language
8 1 (1.19%) Legal
Job Titles
1 25 (29.76%) Analyst
2 12 (14.29%) SAP Engineer
2 12 (14.29%) Systems Engineer
3 8 (9.52%) Change Analyst
3 8 (9.52%) Service Analyst
3 8 (9.52%) Service Desk Analyst
4 7 (8.33%) Consultant
5 6 (7.14%) 1st Line Engineer
5 6 (7.14%) 1st Line Service Desk Analyst
5 6 (7.14%) First Line Help Desk Analyst
5 6 (7.14%) Help Desk Analyst
5 6 (7.14%) Help Desk Engineer
5 6 (7.14%) Linux Engineer
5 6 (7.14%) Sales Representative
5 6 (7.14%) Service Desk Engineer
5 6 (7.14%) SQL Analyst
5 6 (7.14%) Telesales Representative
6 5 (5.95%) Compliance Consultant
6 5 (5.95%) Operations Engineer
6 5 (5.95%) Risk Consultant
Libraries, Frameworks & Software Standards
1 8 (9.52%) SAP Fiori
1 8 (9.52%) SAPUI5
2 5 (5.95%) .NET
3 4 (4.76%) .NET Framework
3 4 (4.76%) Ajax
3 4 (4.76%) CSS
3 4 (4.76%) HTML
3 4 (4.76%) J2EE
3 4 (4.76%) SAP PI
4 1 (1.19%) REST
4 1 (1.19%) SAML
4 1 (1.19%) Software Packaging
4 1 (1.19%) Web Services
Miscellaneous
1 22 (26.19%) Analytical Skills
2 8 (9.52%) Management Information System
3 7 (8.33%) Enterprise Software
4 5 (5.95%) Computer Science
4 5 (5.95%) Social Media
5 4 (4.76%) Cyber Kill Chain
5 4 (4.76%) Security Operations Centre
6 2 (2.38%) CMDB
6 2 (2.38%) Data Centre
7 1 (1.19%) Blackberry
7 1 (1.19%) e-Health
7 1 (1.19%) PDA
7 1 (1.19%) Virtual Team
Operating Systems
1 11 (13.10%) Linux
2 7 (8.33%) Unix
2 7 (8.33%) Windows
3 6 (7.14%) Windows Server
4 4 (4.76%) FreeBSD
Processes & Methodologies
1 52 (61.90%) ITIL
2 31 (36.90%) Service Management
3 17 (20.24%) Change Management
4 15 (17.86%) Agile Software Development
5 14 (16.67%) Risk Management
6 13 (15.48%) Strategic Planning
7 11 (13.10%) Presales
7 11 (13.10%) Risk Assessment
8 10 (11.90%) Project Management
8 10 (11.90%) Six Sigma
9 9 (10.71%) Business Development
9 9 (10.71%) Business Intelligence
9 9 (10.71%) Continuous Improvement
9 9 (10.71%) Proactive Monitoring
9 9 (10.71%) Programme Management
10 8 (9.52%) Cyber Resilience
10 8 (9.52%) High Availability
10 8 (9.52%) ITIL V3
10 8 (9.52%) Target Operating Model
10 8 (9.52%) Trend Analysis
Programming Languages
1 22 (26.19%) SQL
2 5 (5.95%) JavaScript
3 4 (4.76%) Apex Code
3 4 (4.76%) Java
4 2 (2.38%) PowerShell
5 1 (1.19%) C#
Qualifications
1 24 (28.57%) Degree
2 10 (11.90%) Cisco Certification
3 9 (10.71%) CCNA
3 9 (10.71%) Master's Degree
4 8 (9.52%) MBA
5 7 (8.33%) ITIL Certification
5 7 (8.33%) SC Cleared
5 7 (8.33%) Security Cleared
6 6 (7.14%) ITIL Foundation Certificate
7 5 (5.95%) Computer Science Degree
8 4 (4.76%) CCSA
8 4 (4.76%) CISA
8 4 (4.76%) CISM
8 4 (4.76%) CISSP
8 4 (4.76%) GIAC
8 4 (4.76%) SANS
9 2 (2.38%) ISEB
10 1 (1.19%) CCNP
10 1 (1.19%) PMP
10 1 (1.19%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (13.10%) SLA
2 7 (8.33%) COBIT
3 6 (7.14%) QA
4 3 (3.57%) Data Quality
4 3 (3.57%) ISO 9001
System Software
1 8 (9.52%) SAP ITS
2 6 (7.14%) Active Directory
3 5 (5.95%) Hyper-V
4 2 (2.38%) Virtual Machines
Systems Management
1 5 (5.95%) SCCM
1 5 (5.95%) SCOM
2 4 (4.76%) Juniper STRM
2 4 (4.76%) OPNET
2 4 (4.76%) QRadar
2 4 (4.76%) RSA enVision
2 4 (4.76%) RSA Security Analytics
2 4 (4.76%) WebSphere Cast Iron
3 1 (1.19%) Tivoli
Vendors
1 18 (21.43%) SAP
2 13 (15.48%) Microsoft
3 11 (13.10%) Cisco
4 9 (10.71%) ServiceNow
5 5 (5.95%) Riverbed
5 5 (5.95%) SolarWinds
6 4 (4.76%) CheckPoint
6 4 (4.76%) Dynatrace
6 4 (4.76%) IBM
6 4 (4.76%) Informatica
6 4 (4.76%) Jitterbit
6 4 (4.76%) Juniper
6 4 (4.76%) LogRhythm
6 4 (4.76%) Salesforce.com
6 4 (4.76%) Sun
7 1 (1.19%) Cadence
7 1 (1.19%) HP
7 1 (1.19%) Oracle
7 1 (1.19%) Remedy
7 1 (1.19%) Splunk