The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East / Berkshire
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 135 136 152
Rank change year-on-year +1 +16  
Permanent jobs citing ITSM 47 81 82
As % of all permanent IT jobs advertised in Berkshire 1.41% 1.64% 1.46%
As % of the Processes & Methodologies category 1.66% 1.89% 1.70%
Number of salaries quoted 35 65 59
Median salary £57,500 £25,000 £50,000
Median salary % change year-on-year +130.00% -50.00%  
90% offered a salary of more than £38,500 £16,500 £29,000
10% offered a salary of more than £78,500 £62,500 £70,000
UK excluding London median salary £47,500 £43,500 £42,500
% change year-on-year +9.19% +2.35%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Berkshire
Permanent job vacancies with a requirement for process and methodology skills 2830 4288 4813
As % of all permanent IT job vacancies advertised in Berkshire 84.83% 86.98% 85.72%
Number of salaries quoted 2224 3461 3438
Median salary £50,000 £52,500 £55,000
Median salary % change year-on-year -4.76% -4.54%  
90% offered a salary of more than £32,500 £35,000 £35,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Berkshire.

Salary trend for ITSM in Berkshire

ITSM
Salary Histogram in Berkshire

The salary distribution of IT jobs citing ITSM in Berkshire over the 3 months to 24 April 2017.

Salary histogram for ITSM in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +15 14 £75,000 +27.65%
Bracknell +20 10 £42,500 -10.52%
Reading +17 7 £55,000 +4.76% 2
Slough +17 4 £57,500 +139.58% 1
Newbury -18 1 £26,500 +60.60%
ITSM
South East

For the 6 months to 24 April 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for ITSM.

1 103 (83.74%) ITIL
2 74 (60.16%) Service Management
3 48 (39.02%) Project Management
4 39 (31.71%) Logistics
5 33 (26.83%) Degree
6 32 (26.02%) Service Delivery
6 32 (26.02%) Analytical Skills
6 32 (26.02%) IT Strategy
7 31 (25.20%) Computer Science
8 28 (22.76%) Finance
8 28 (22.76%) ITIL Certification
9 25 (20.33%) SLA
10 24 (19.51%) Microsoft
11 23 (18.70%) ServiceNow
12 22 (17.89%) Change Management
13 21 (17.07%) Problem Management
14 18 (14.63%) Configuration Management
15 17 (13.82%) Windows
16 16 (13.01%) Continuous Improvement
17 14 (11.38%) Change Control
17 14 (11.38%) Linux
18 13 (10.57%) SQL
19 12 (9.76%) Internet
19 12 (9.76%) ITIL V3
19 12 (9.76%) Data Centre
20 11 (8.94%) ITIL Foundation Certificate
20 11 (8.94%) Asset Management
20 11 (8.94%) JIRA
20 11 (8.94%) Incident Management
20 11 (8.94%) PRINCE2

ITSM
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.88%) IIS
2 4 (3.25%) WebSphere
3 2 (1.63%) IBM HTTP Server
3 2 (1.63%) Oracle HTTP Server
3 2 (1.63%) Oracle SOA Suite
4 1 (0.81%) Exchange Server 2003
4 1 (0.81%) Exchange Server 2007
4 1 (0.81%) MS Exchange
4 1 (0.81%) Oracle Workflow
4 1 (0.81%) SharePoint
Applications
1 11 (8.94%) Microsoft Excel
2 8 (6.50%) Microsoft Project
3 2 (1.63%) Microsoft PowerPoint
4 1 (0.81%) Microsoft Office
Business Applications
1 9 (7.32%) SAP Oil and Gas
2 7 (5.69%) Remedy ITSM
3 1 (0.81%) Oracle BPM
Cloud Services
1 5 (4.07%) Microsoft Azure
2 3 (2.44%) Amazon AWS
3 2 (1.63%) PaaS
3 2 (1.63%) SaaS
Communications & Networking
1 12 (9.76%) Internet
2 2 (1.63%) BGP
2 2 (1.63%) DSL
2 2 (1.63%) Ethernet
2 2 (1.63%) Firewall
2 2 (1.63%) HTTP
2 2 (1.63%) IPsec
2 2 (1.63%) L2TP
2 2 (1.63%) MPLS
2 2 (1.63%) OSPF
2 2 (1.63%) PPP
2 2 (1.63%) SNMP
2 2 (1.63%) WAN
2 2 (1.63%) X.21
2 2 (1.63%) xDSL
3 1 (0.81%) Unified Communications
Database & Business Intelligence
1 3 (2.44%) Big Data
2 2 (1.63%) DB2
3 1 (0.81%) Power BI
3 1 (0.81%) RDBMS
3 1 (0.81%) Relational Database
3 1 (0.81%) SQL Server
Development Applications
1 11 (8.94%) JIRA
2 2 (1.63%) Visual Studio
General
1 28 (22.76%) Finance
2 9 (7.32%) Electronics
2 9 (7.32%) Manufacturing
2 9 (7.32%) Marketing
2 9 (7.32%) Telecoms
3 6 (4.88%) Banking
4 1 (0.81%) Advertising
4 1 (0.81%) Billing
4 1 (0.81%) Financial Institution
Job Titles
1 28 (22.76%) Analyst
2 21 (17.07%) Service Manager
3 20 (16.26%) Service Analyst
4 19 (15.45%) Service Desk Analyst
5 12 (9.76%) Delivery Manager
5 12 (9.76%) Services Delivery Manager
6 10 (8.13%) Consultant
7 8 (6.50%) IT Manager
7 8 (6.50%) Project Manager
8 7 (5.69%) Architect
8 7 (5.69%) Incident Manager
9 6 (4.88%) Account Manager
9 6 (4.88%) Applications Support
9 6 (4.88%) Help Desk Analyst
9 6 (4.88%) Help Desk Engineer
9 6 (4.88%) Infrastructure Manager
9 6 (4.88%) Linux Engineer
9 6 (4.88%) Sales Manager
9 6 (4.88%) Service Desk Engineer
9 6 (4.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (3.25%) .NET
1 4 (3.25%) IBM Integration Bus
1 4 (3.25%) WebSphere MQ
2 2 (1.63%) ASP.NET
2 2 (1.63%) CSS
2 2 (1.63%) Middleware
2 2 (1.63%) XML
3 1 (0.81%) Web Services
Miscellaneous
1 32 (26.02%) Analytical Skills
2 31 (25.20%) Computer Science
3 12 (9.76%) Data Centre
4 7 (5.69%) Robotics
5 6 (4.88%) Enterprise Software
6 5 (4.07%) Virtual Team
7 4 (3.25%) CMDB
8 2 (1.63%) Mainframe
8 2 (1.63%) Private Cloud
8 2 (1.63%) VxBlock/Vblock
9 1 (0.81%) Data Structures
9 1 (0.81%) Shadow IT
Operating Systems
1 17 (13.82%) Windows
2 14 (11.38%) Linux
3 11 (8.94%) Unix
4 7 (5.69%) Windows 10
4 7 (5.69%) Windows 7
5 4 (3.25%) Windows Server
6 2 (1.63%) AIX
6 2 (1.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 103 (83.74%) ITIL
2 74 (60.16%) Service Management
3 48 (39.02%) Project Management
4 39 (31.71%) Logistics
5 32 (26.02%) IT Strategy
5 32 (26.02%) Service Delivery
6 22 (17.89%) Change Management
7 21 (17.07%) Problem Management
8 18 (14.63%) Configuration Management
9 16 (13.01%) Continuous Improvement
10 14 (11.38%) Change Control
11 12 (9.76%) ITIL V3
12 11 (8.94%) Asset Management
12 11 (8.94%) Incident Management
12 11 (8.94%) PRINCE2
13 10 (8.13%) Business Intelligence
13 10 (8.13%) Stakeholder Management
14 9 (7.32%) Digital Marketing
14 9 (7.32%) Matrix Management
14 9 (7.32%) Programme Management
Programming Languages
1 13 (10.57%) SQL
2 2 (1.63%) AWK
2 2 (1.63%) Bash Shell
2 2 (1.63%) C++
2 2 (1.63%) Java
2 2 (1.63%) JavaScript
2 2 (1.63%) Korn
2 2 (1.63%) Perl
2 2 (1.63%) PowerShell
2 2 (1.63%) Python
2 2 (1.63%) sed
2 2 (1.63%) Shell Script
Qualifications
1 33 (26.83%) Degree
2 28 (22.76%) ITIL Certification
3 11 (8.94%) ITIL Foundation Certificate
4 5 (4.07%) DV Cleared
4 5 (4.07%) Security Cleared
5 2 (1.63%) CCNA
5 2 (1.63%) Cisco Certification
5 2 (1.63%) VCP4
5 2 (1.63%) VCP5
5 2 (1.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (20.33%) SLA
2 4 (3.25%) Data Quality
3 3 (2.44%) ISO19770
4 2 (1.63%) ISO/IEC 27001
System Software
1 8 (6.50%) Active Directory
1 8 (6.50%) VMware Infrastructure
2 6 (4.88%) Terminal Services
3 2 (1.63%) Hyper-V
3 2 (1.63%) Microsoft App-V
3 2 (1.63%) Tivoli Directory Server
3 2 (1.63%) XenApp
Systems Management
1 10 (8.13%) SCCM
2 3 (2.44%) Icinga
2 3 (2.44%) Opscode Chef
2 3 (2.44%) Puppet
2 3 (2.44%) vRealize
3 2 (1.63%) HP Quality Center
3 2 (1.63%) Microsoft Data Protection Manager
3 2 (1.63%) SCOM
3 2 (1.63%) ThinApp
3 2 (1.63%) Tivoli
3 2 (1.63%) Tivoli Storage Manager
Vendors
1 24 (19.51%) Microsoft
2 23 (18.70%) ServiceNow
3 10 (8.13%) VMware
4 9 (7.32%) SAP
5 7 (5.69%) Oracle
5 7 (5.69%) Remedy
6 6 (4.88%) Blue Prism
6 6 (4.88%) IBM
7 5 (4.07%) Cisco
7 5 (4.07%) Dell
8 4 (3.25%) Citrix
8 4 (3.25%) HP
9 3 (2.44%) BMC
9 3 (2.44%) EMC
9 3 (2.44%) Snow
10 2 (1.63%) Ab Initio
10 2 (1.63%) CommVault
10 2 (1.63%) Red Hat
11 1 (0.81%) Atlassian
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £32000 per annum + £1,200 DV allowance
Posted: 4 days ago
Slough, Berkshire
Nigel Frank International Ltd
Salary: £26000 - £30000 per annum + 20% Bonus
Posted: 5 days ago