The median annual salary for a 2nd Line Support Analyst was - in advertised job vacancies in Manchester during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
North West / Manchester
Rank - 176 178
Permanent jobs requiring a 2nd Line Support Analyst 0 4 11
As % of all permanent IT jobs advertised in Manchester - 0.12% 0.30%
As % of the Job Titles category - 0.12% 0.31%
Number of salaries quoted 0 3 11
Median salary - £23,000 £24,000
Median salary % change year-on-year - -4.16%  
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 3763 3254 3594
As % of all permanent IT job vacancies advertised in Manchester 96.78% 97.54% 96.66%
Number of salaries quoted 3138 2705 2948
Median salary £42,000 £42,500 £40,000
Median salary % change year-on-year -1.17% +6.25%  
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Manchester.

Salary trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 23 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support Analyst in the job title.

1 12 (92.31%) Active Directory
2 11 (84.62%) Microsoft
2 11 (84.62%) Windows
3 10 (76.92%) MS Office
4 9 (69.23%) Windows Server 2008
4 9 (69.23%) Windows 7
5 8 (61.54%) TCP/IP
6 7 (53.85%) SLA
6 7 (53.85%) LAN
6 7 (53.85%) WAN
6 7 (53.85%) ITIL
6 7 (53.85%) MCP
6 7 (53.85%) Windows Server 2003
7 6 (46.15%) Intel Security
7 6 (46.15%) Wi-Fi
7 6 (46.15%) Windows XP
7 6 (46.15%) Dell
8 4 (30.77%) MS Excel
9 3 (23.08%) SharePoint
9 3 (23.08%) VMware
9 3 (23.08%) VMware Infrastructure
10 2 (15.38%) Windows Server
10 2 (15.38%) Windows 8
10 2 (15.38%) Windows Server 2012
10 2 (15.38%) Exchange Server 2013
10 2 (15.38%) Degree
11 1 (7.69%) Firewall
11 1 (7.69%) Data Security
11 1 (7.69%) Online Security
11 1 (7.69%) Cisco Certification

2nd Line Support Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) SharePoint
2 2 (15.38%) Exchange Server 2013
3 1 (7.69%) Exchange Server 2010
3 1 (7.69%) MS Exchange
3 1 (7.69%) SharePoint 2013
Applications
1 10 (76.92%) MS Office
2 4 (30.77%) MS Excel
Communications & Networking
1 8 (61.54%) TCP/IP
2 7 (53.85%) LAN
2 7 (53.85%) WAN
3 6 (46.15%) Wi-Fi
4 1 (7.69%) Cisco IOS
4 1 (7.69%) DHCP
4 1 (7.69%) DMZ
4 1 (7.69%) DNS
4 1 (7.69%) Firewall
4 1 (7.69%) VoIP
General
1 1 (7.69%) Manufacturing
1 1 (7.69%) Retail
Miscellaneous
1 1 (7.69%) Driving Licence
1 1 (7.69%) Life Science
1 1 (7.69%) Video Conferencing
Operating Systems
1 11 (84.62%) Windows
2 9 (69.23%) Windows 7
2 9 (69.23%) Windows Server 2008
3 7 (53.85%) Windows Server 2003
4 6 (46.15%) Windows XP
5 2 (15.38%) Windows 8
5 2 (15.38%) Windows Server
5 2 (15.38%) Windows Server 2012
6 1 (7.69%) Mac OS
6 1 (7.69%) Windows 10
Processes & Methodologies
1 7 (53.85%) ITIL
2 1 (7.69%) Data Security
2 1 (7.69%) Online Security
Qualifications
1 7 (53.85%) MCP
2 2 (15.38%) Degree
3 1 (7.69%) CCNA
3 1 (7.69%) Cisco Certification
3 1 (7.69%) MCITP
3 1 (7.69%) MCSA
3 1 (7.69%) MCSE
3 1 (7.69%) MCTS
3 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 7 (53.85%) SLA
System Software
1 12 (92.31%) Active Directory
2 3 (23.08%) VMware Infrastructure
3 1 (7.69%) Hyper-V
Vendors
1 11 (84.62%) Microsoft
2 6 (46.15%) Dell
2 6 (46.15%) Intel Security
3 3 (23.08%) VMware
4 1 (7.69%) Avaya
4 1 (7.69%) Cisco
4 1 (7.69%) HP