The median annual salary for a 2nd Line Support Analyst was £22,250 in advertised job vacancies in Manchester during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
North West / Manchester
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 192 176 176
Rank change year-on-year -16 0  
Permanent jobs requiring a 2nd Line Support Analyst 12 5 7
As % of all permanent IT jobs advertised in Manchester 0.29% 0.14% 0.21%
As % of the Job Titles category 0.30% 0.15% 0.22%
Number of salaries quoted 12 4 7
Median salary £22,250 £20,500 £22,000
Median salary % change year-on-year +8.53% -6.81%  
90% offered a salary of more than £18,350 £20,500 £19,300
10% offered a salary of more than £25,350 £21,200 £24,900
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year +2.00% +2.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 4048 3423 3240
As % of all permanent IT job vacancies advertised in Manchester 97.92% 98.11% 96.75%
Number of salaries quoted 3462 2949 2704
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Manchester.

Salary trend for 2nd Line Support Analyst in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 5 £22,500 - 1
2nd Line Support Analyst
North West

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 24 June 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support Analyst in the job title.

1 8 (66.67%) ITIL
2 5 (41.67%) Retail
2 5 (41.67%) SLA
2 5 (41.67%) SQL
3 4 (33.33%) Cisco
4 3 (25.00%) Windows
4 3 (25.00%) Crystal Reports
4 3 (25.00%) HTML
4 3 (25.00%) CSS
4 3 (25.00%) Replication
4 3 (25.00%) VMware
4 3 (25.00%) Uniface
4 3 (25.00%) SQL Server Reporting Services
4 3 (25.00%) SQL Server Integration Services
4 3 (25.00%) Telesales
4 3 (25.00%) Office 365
4 3 (25.00%) Payment Gateway
5 2 (16.67%) G Suite
5 2 (16.67%) Cloud Computing
5 2 (16.67%) EPoS
5 2 (16.67%) Amazon AWS
5 2 (16.67%) Google
5 2 (16.67%) LAN
5 2 (16.67%) WAN
5 2 (16.67%) Automotive
5 2 (16.67%) Microsoft
5 2 (16.67%) Active Directory
6 1 (8.33%) Cisco Certification
6 1 (8.33%) ITIL Certification
6 1 (8.33%) MS Exchange

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) IIS
1 1 (8.33%) MS Exchange
Applications
1 1 (8.33%) Microsoft Office
Business Applications
1 3 (25.00%) Payment Gateway
Cloud Services
1 3 (25.00%) Office 365
2 2 (16.67%) Amazon AWS
2 2 (16.67%) Cloud Computing
2 2 (16.67%) G Suite
Communications & Networking
1 2 (16.67%) LAN
1 2 (16.67%) WAN
2 1 (8.33%) TCP/IP
Database & Business Intelligence
1 3 (25.00%) Crystal Reports
1 3 (25.00%) SQL Server Integration Services
1 3 (25.00%) SQL Server Reporting Services
General
1 5 (41.67%) Retail
2 2 (16.67%) Automotive
Libraries, Frameworks & Software Standards
1 3 (25.00%) CSS
1 3 (25.00%) HTML
2 1 (8.33%) .NET
Miscellaneous
1 3 (25.00%) Replication
2 2 (16.67%) EPoS
Operating Systems
1 3 (25.00%) Windows
2 1 (8.33%) Android
2 1 (8.33%) Apple iOS
2 1 (8.33%) Windows 10
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 8 (66.67%) ITIL
2 3 (25.00%) Telesales
3 1 (8.33%) PRINCE2
Programming Languages
1 5 (41.67%) SQL
2 3 (25.00%) Uniface
3 1 (8.33%) T-SQL
3 1 (8.33%) VB.NET
Qualifications
1 1 (8.33%) Cisco Certification
1 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 5 (41.67%) SLA
System Software
1 2 (16.67%) Active Directory
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) SCCM
Vendors
1 4 (33.33%) Cisco
2 3 (25.00%) VMware
3 2 (16.67%) Google
3 2 (16.67%) Microsoft
4 1 (8.33%) MobileIron
4 1 (8.33%) ServiceNow
Manchester
Michael Page Technology
Salary: £23000 - £25000 per annum
Posted: 9 days ago
Manchester
IQ Telecom
Salary: £23000 - £24000 per annum
Posted: 11 days ago
Bury
People Source Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 25 days ago