Period
to 25 February 2020

The median annual salary for a 2nd Line Support Engineer was £27,000 in advertised job vacancies in Manchester during the 6 months to 25 February 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
North West > Manchester
6 months to
25 Feb 2020
Same period 2019 Same period 2018
Rank 208 258 248
Rank change year-on-year +50 -10 +11
Permanent jobs requiring a 2nd Line Support Engineer 19 18 39
As % of all permanent IT jobs advertised in Manchester 0.36% 0.28% 0.54%
As % of the Job Titles category 0.37% 0.29% 0.56%
Number of salaries quoted 19 16 37
Manchester median annual salary £27,000 £26,500 £25,000
Median salary % change year-on-year +1.89% +6.00% -
10th Percentile £21,250 £22,875 £21,000
90th Percentile £32,700 £28,000 £28,000
North West median annual salary £26,750 £25,000 £25,500
% change year-on-year +7.00% -1.96% +9.68%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 5,098 6,301 7,024
% of permanent IT jobs with a recognized job title 96.13% 96.63% 97.27%
Number of salaries quoted 4,122 5,277 5,894
Manchester median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% +5.88%
10th Percentile £28,500 £26,250 £26,250
90th Percentile £70,000 £72,500 £67,500
North West median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

2nd Line Support Engineer
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support Engineer in Manchester

2nd Line Support Engineer
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Manchester.

Salary trend for 2nd Line Support Engineer in Manchester

2nd Line Support Engineer
Salary Histogram in Manchester

The salary distribution of IT jobs citing 2nd Line Support Engineer in Manchester over the 6 months to 25 February 2020.

Salary histogram for 2nd Line Support Engineer in Manchester

2nd Line Support Engineer
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Manchester region over the 6 months to 25 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 5 £22,500 - 2
Rochdale - 2 £27,500 -
Cheadle -4 1 £22,500 -11.76%
Salford -5 1 £30,000 +9.09%
Bolton -14 1 £22,000 -8.33%
Sale - 1 £28,000 -
2nd Line Support Engineer
North West

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 25 February 2020, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 2nd Line Support Engineer in the job title.

1 14 (73.68%) Windows
2 11 (57.89%) Office 365
3 10 (52.63%) Active Directory
4 9 (47.37%) Microsoft
5 8 (42.11%) Windows 10
6 5 (26.32%) Azure
6 5 (26.32%) Citrix
7 4 (21.05%) Cisco
7 4 (21.05%) MS Exchange
7 4 (21.05%) VMware
7 4 (21.05%) Azure Active Directory
8 3 (15.79%) Self-Motivation
8 3 (15.79%) Replication
8 3 (15.79%) Veeam
8 3 (15.79%) Windows 7
8 3 (15.79%) LAN
8 3 (15.79%) DHCP
8 3 (15.79%) TCP/IP
8 3 (15.79%) DNS
8 3 (15.79%) Service Management
9 2 (10.53%) Apple
9 2 (10.53%) VoIP
9 2 (10.53%) WAN
9 2 (10.53%) SCCM
9 2 (10.53%) Time Management
9 2 (10.53%) VMware Infrastructure
9 2 (10.53%) Android
9 2 (10.53%) iPhone
9 2 (10.53%) Google
9 2 (10.53%) Problem-Solving

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (21.05%) MS Exchange
Cloud Services
1 11 (57.89%) Office 365
2 5 (26.32%) Azure
3 4 (21.05%) Azure Active Directory
4 1 (5.26%) AWS
Communications & Networking
1 3 (15.79%) DHCP
1 3 (15.79%) DNS
1 3 (15.79%) LAN
1 3 (15.79%) TCP/IP
2 2 (10.53%) VoIP
2 2 (10.53%) WAN
3 1 (5.26%) Firewall
3 1 (5.26%) Network Security
3 1 (5.26%) Remote Desktop
3 1 (5.26%) SAN
3 1 (5.26%) Skype
3 1 (5.26%) VPN
3 1 (5.26%) Wi-Fi
Development Applications
1 1 (5.26%) JIRA
General
1 1 (5.26%) Finance
1 1 (5.26%) Law
1 1 (5.26%) Manufacturing
1 1 (5.26%) Marketing
Miscellaneous
1 3 (15.79%) Replication
1 3 (15.79%) Self-Motivation
2 2 (10.53%) Driving Licence
2 2 (10.53%) iPad
2 2 (10.53%) iPhone
3 1 (5.26%) Data Centre
Operating Systems
1 14 (73.68%) Windows
2 8 (42.11%) Windows 10
3 3 (15.79%) Windows 7
4 2 (10.53%) Android
4 2 (10.53%) Windows Server
5 1 (5.26%) Windows 8
5 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 3 (15.79%) Service Management
2 2 (10.53%) Mobile Device Management
2 2 (10.53%) Problem-Solving
2 2 (10.53%) Time Management
3 1 (5.26%) Critical Thinking
3 1 (5.26%) Fintech
3 1 (5.26%) ITIL
3 1 (5.26%) ITSM
3 1 (5.26%) Office Automation
3 1 (5.26%) Proactive Monitoring
3 1 (5.26%) Problem Management
3 1 (5.26%) Tech Ops
Programming Languages
1 1 (5.26%) C
Qualifications
1 1 (5.26%) CCNA
1 1 (5.26%) Cisco Certification
System Software
1 10 (52.63%) Active Directory
2 2 (10.53%) Hyper-V
2 2 (10.53%) VMware Infrastructure
Systems Management
1 2 (10.53%) Microsoft Intune
1 2 (10.53%) SCCM
2 1 (5.26%) Icinga
2 1 (5.26%) Kibana
2 1 (5.26%) Nagios
Vendors
1 9 (47.37%) Microsoft
2 5 (26.32%) Citrix
3 4 (21.05%) Cisco
3 4 (21.05%) VMware
4 3 (15.79%) Veeam
5 2 (10.53%) Apple
5 2 (10.53%) Google
6 1 (5.26%) CheckPoint
6 1 (5.26%) HP
6 1 (5.26%) Juniper
6 1 (5.26%) Meraki
6 1 (5.26%) NetApp
6 1 (5.26%) New Relic
6 1 (5.26%) Splunk