3rd Line Support Job Trends in Manchester

Third Line Support
North West > Manchester

The median Third Line Support salary in Manchester is £40,250 per year, according to job vacancies posted during the 6 months leading to 16 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 150 182 171
Rank change year-on-year +32 -11 +71
Permanent jobs requiring a 3rd Line Support 6 6 2
As % of all permanent jobs advertised in Manchester 0.25% 0.15% 0.071%
As % of the Job Titles category 0.28% 0.16% 0.075%
Number of salaries quoted 6 6 2
10th Percentile £37,500 - £28,800
25th Percentile £37,625 £36,250 £33,375
Median annual salary (50th Percentile) £40,250 £38,750 £42,000
Median % change year-on-year +3.87% -7.74% -1.18%
75th Percentile £42,438 £43,438 £50,875
90th Percentile £42,500 £48,750 £55,600
North West median annual salary £39,750 £35,000 £42,500
% change year-on-year +13.57% -17.65% -5.56%

All Permanent IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 2,146 3,831 2,669
% of permanent jobs with a recognized job title 90.86% 94.45% 94.14%
Number of salaries quoted 1,277 2,190 2,147
10th Percentile £29,500 £32,500 £34,400
25th Percentile £35,500 £42,500 £43,750
Median annual salary (50th Percentile) £54,000 £55,000 £60,000
Median % change year-on-year -1.82% -8.33% +9.09%
75th Percentile £70,000 £70,000 £72,500
90th Percentile £86,250 £82,500 £84,056
North West median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +4.76%

3rd Line Support
Job Vacancy Trend in Manchester

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 3rd Line Support in Manchester

3rd Line Support
Salary Trend in Manchester

Salary distribution trend for 3rd Line Support job vacancies in Manchester.

Salary distribution trend for 3rd Line Support job vacancies in Manchester

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 16 September 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 3rd Line Support in the job title.

1 6 (100.00%) Social Skills
2 5 (83.33%) Windows
3 4 (66.67%) Microsoft
3 4 (66.67%) Service Delivery
3 4 (66.67%) Security Management
3 4 (66.67%) Degree
3 4 (66.67%) Azure
3 4 (66.67%) Microsoft 365
4 3 (50.00%) Microsoft Intune
4 3 (50.00%) IaaS
4 3 (50.00%) Mobile Device Management
4 3 (50.00%) Entra ID
4 3 (50.00%) DBS Check
4 3 (50.00%) Information Security Management
4 3 (50.00%) Continuous Improvement
4 3 (50.00%) Autotask
4 3 (50.00%) Remote Monitoring and Management
4 3 (50.00%) Customer Service
4 3 (50.00%) Windows Server
4 3 (50.00%) Data Loss Prevention
4 3 (50.00%) Infrastructure Engineering
4 3 (50.00%) Information Security
4 3 (50.00%) VLAN
4 3 (50.00%) ISMS
4 3 (50.00%) Data Protection
4 3 (50.00%) Management Information System
4 3 (50.00%) Firewall
4 3 (50.00%) CCNA
4 3 (50.00%) Active Directory
4 3 (50.00%) Cisco Certification

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) Microsoft Exchange
Cloud Services
1 4 (66.67%) Azure
1 4 (66.67%) Microsoft 365
2 3 (50.00%) Entra ID
2 3 (50.00%) IaaS
3 2 (33.33%) AWS
Communications & Networking
1 3 (50.00%) Firewall
1 3 (50.00%) SSL
1 3 (50.00%) TCP/IP
1 3 (50.00%) VLAN
1 3 (50.00%) VPN
2 2 (33.33%) DNS
2 2 (33.33%) HTTP
General
1 6 (100.00%) Social Skills
2 2 (33.33%) Games
3 1 (16.67%) Analytical Skills
Libraries, Frameworks & Software Standards
1 1 (16.67%) Software Packaging
Miscellaneous
1 3 (50.00%) Management Information System
2 1 (16.67%) Enterprise Storage
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows Server
3 2 (33.33%) Linux
Processes & Methodologies
1 4 (66.67%) Security Management
1 4 (66.67%) Service Delivery
2 3 (50.00%) Continuous Improvement
2 3 (50.00%) Customer Service
2 3 (50.00%) Data Loss Prevention
2 3 (50.00%) Data Protection
2 3 (50.00%) Information Security
2 3 (50.00%) Information Security Management
2 3 (50.00%) Infrastructure Engineering
2 3 (50.00%) ISMS
2 3 (50.00%) ITIL
2 3 (50.00%) Mobile Device Management
2 3 (50.00%) Remote Monitoring and Management
3 2 (33.33%) Game Development
4 1 (16.67%) Application Packaging
4 1 (16.67%) Infrastructure Management
4 1 (16.67%) ITSM
4 1 (16.67%) Performance Optimisation
4 1 (16.67%) Service Management
4 1 (16.67%) Tech Ops
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 4 (66.67%) Degree
2 3 (50.00%) CCNA
2 3 (50.00%) Cisco Certification
2 3 (50.00%) DBS Check
3 1 (16.67%) ITIL Certification
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) VMware Infrastructure
Systems Management
1 3 (50.00%) Autotask
1 3 (50.00%) Microsoft Intune
2 2 (33.33%) Grafana
2 2 (33.33%) Prometheus
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) SolarWinds
2 2 (33.33%) Splunk
3 1 (16.67%) Oracle
3 1 (16.67%) VMware