3rd Line Support Job Trends in Manchester

Third Line Support
North West > Manchester

The median Third Line Support salary in Manchester is £40,500 per year, according to job vacancies posted during the 6 months leading to 17 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Oct 2025
Same period 2024 Same period 2023
Rank 142 177 163
Rank change year-on-year +35 -14 +84
Permanent jobs requiring a 3rd Line Support 8 2 1
As % of all permanent jobs in Manchester 0.35% 0.053% 0.039%
As % of the Job Titles category 0.38% 0.056% 0.040%
Number of salaries quoted 8 2 1
10th Percentile £37,500 £36,750 -
25th Percentile £37,875 £37,500 £56,250
Median annual salary (50th Percentile) £40,500 £40,000 £57,500
Median % change year-on-year +1.25% -30.43% +27.78%
75th Percentile £42,313 £42,500 £58,750
90th Percentile £42,500 £43,250 -
North West median annual salary £40,000 £35,000 £39,000
% change year-on-year +14.29% -10.26% -16.58%

All Permanent IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 2,096 3,594 2,505
% of permanent jobs with a recognized job title 91.93% 94.60% 96.49%
Number of salaries quoted 1,281 1,852 2,032
10th Percentile £28,250 £33,275 £35,000
25th Percentile £35,000 £41,438 £43,800
Median annual salary (50th Percentile) £52,500 £55,000 £60,000
Median % change year-on-year -4.55% -8.33% +9.09%
75th Percentile £70,000 £69,850 £72,500
90th Percentile £85,000 £85,000 £84,056
North West median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +4.76%

3rd Line Support
Job Vacancy Trend in Manchester

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Manchester.

3rd Line Support job vacancy trend in Manchester

3rd Line Support
Salary Trend in Manchester

Salary distribution trend for 3rd Line Support job vacancies in Manchester.

Salary distribution trend for 3rd Line Support job vacancies in Manchester

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Manchester

For the 6 months to 17 October 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 3rd Line Support in the job title.

1 7 (87.50%) Windows
2 6 (75.00%) Azure
2 6 (75.00%) Degree
2 6 (75.00%) Microsoft
2 6 (75.00%) Microsoft 365
2 6 (75.00%) Security Management
2 6 (75.00%) Service Delivery
3 5 (62.50%) Active Directory
3 5 (62.50%) Autotask
3 5 (62.50%) CCNA
3 5 (62.50%) Cisco Certification
3 5 (62.50%) Continuous Improvement
3 5 (62.50%) Customer Service
3 5 (62.50%) Data Loss Prevention
3 5 (62.50%) Data Protection
3 5 (62.50%) DBS Check
3 5 (62.50%) Entra ID
3 5 (62.50%) Firewall
3 5 (62.50%) IaaS
3 5 (62.50%) Information Security
3 5 (62.50%) Information Security Management
3 5 (62.50%) Infrastructure Engineering
3 5 (62.50%) ISMS
3 5 (62.50%) Microsoft Exchange
3 5 (62.50%) Microsoft Intune
3 5 (62.50%) Mobile Device Management
3 5 (62.50%) Remote Monitoring and Management
3 5 (62.50%) SSL
3 5 (62.50%) TCP/IP
3 5 (62.50%) VLAN

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (62.50%) Microsoft Exchange
Cloud Services
1 6 (75.00%) Azure
1 6 (75.00%) Microsoft 365
2 5 (62.50%) Entra ID
2 5 (62.50%) IaaS
3 2 (25.00%) AWS
Communications & Networking
1 5 (62.50%) Firewall
1 5 (62.50%) SSL
1 5 (62.50%) TCP/IP
1 5 (62.50%) VLAN
1 5 (62.50%) VPN
2 2 (25.00%) DNS
2 2 (25.00%) HTTP
General
1 8 (100.00%) Social Skills
2 2 (25.00%) Games
3 1 (12.50%) Analytical Skills
Libraries, Frameworks & Software Standards
1 1 (12.50%) Software Packaging
Miscellaneous
1 5 (62.50%) Management Information System
2 1 (12.50%) Enterprise Storage
Operating Systems
1 7 (87.50%) Windows
2 5 (62.50%) Windows Server
3 2 (25.00%) Linux
Processes & Methodologies
1 6 (75.00%) Security Management
1 6 (75.00%) Service Delivery
2 5 (62.50%) Continuous Improvement
2 5 (62.50%) Customer Service
2 5 (62.50%) Data Loss Prevention
2 5 (62.50%) Data Protection
2 5 (62.50%) Information Security
2 5 (62.50%) Information Security Management
2 5 (62.50%) Infrastructure Engineering
2 5 (62.50%) ISMS
2 5 (62.50%) Mobile Device Management
2 5 (62.50%) Remote Monitoring and Management
3 3 (37.50%) ITIL
4 2 (25.00%) Game Development
5 1 (12.50%) Application Packaging
5 1 (12.50%) Infrastructure Management
5 1 (12.50%) ITSM
5 1 (12.50%) Performance Optimisation
5 1 (12.50%) Service Management
5 1 (12.50%) Tech Ops
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 6 (75.00%) Degree
2 5 (62.50%) CCNA
2 5 (62.50%) Cisco Certification
2 5 (62.50%) DBS Check
3 1 (12.50%) ITIL Certification
System Software
1 5 (62.50%) Active Directory
2 1 (12.50%) VMware Infrastructure
Systems Management
1 5 (62.50%) Autotask
1 5 (62.50%) Microsoft Intune
2 2 (25.00%) Grafana
2 2 (25.00%) Prometheus
Vendors
1 6 (75.00%) Microsoft
2 2 (25.00%) SolarWinds
2 2 (25.00%) Splunk
3 1 (12.50%) Oracle
3 1 (12.50%) VMware