Period
to 19 April 2021

The median annual salary for a 3rd Line Support was £45,000 in advertised job vacancies in Manchester during the 6 months to 19 April 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
North West > Manchester
6 months to
19 Apr 2021
Same period 2020 Same period 2019
Rank 155 203 224
Rank change year-on-year +48 +21 +21
Permanent jobs requiring a 3rd Line Support 36 19 43
As % of all permanent jobs advertised in Manchester 0.96% 0.40% 0.69%
As % of the Job Titles category 1.01% 0.42% 0.72%
Number of salaries quoted 35 14 38
10th Percentile £34,250 " £30,000
25th Percentile £38,750 £32,500 £31,438
Median annual salary (50th Percentile) £45,000 £37,500 £36,750
Median % change year-on-year +20.00% +2.04% +5.00%
75th Percentile £47,500 £40,250 £39,000
90th Percentile " £40,775 £44,500
North West median annual salary £45,000 £37,500 £35,000
% change year-on-year +20.00% +7.14% +2.94%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 3,580 4,568 6,012
% of permanent IT jobs with a recognized job title 95.80% 96.05% 96.52%
Number of salaries quoted 3,080 3,701 4,906
10th Percentile £31,000 £28,946 £26,250
25th Percentile £38,500 £36,750 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £45,500
Median % change year-on-year - +9.89% +1.11%
75th Percentile £63,750 £60,625 £60,000
90th Percentile £75,000 £71,250 £72,500
North West median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

3rd Line Support
Job Vacancy Trend in Manchester

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 3rd Line Support in Manchester

3rd Line Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 3rd Line Support in Manchester.

Salary trend for 3rd Line Support in Manchester

3rd Line Support
Salary Histogram in Manchester

Salary distribution for jobs citing 3rd Line Support in Manchester over the 6 months to 19 April 2021.

Salary histogram for 3rd Line Support in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 6 months to 19 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 3 £35,500 - 1
Altrincham - 1 £40,000 -
3rd Line Support
North West

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 19 April 2021, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 3rd Line Support in the job title.

1 26 (72.22%) Active Directory
1 26 (72.22%) Windows
2 23 (63.89%) Microsoft 365
3 22 (61.11%) Microsoft
4 19 (52.78%) VMware
5 17 (47.22%) Windows Server
6 16 (44.44%) DHCP
6 16 (44.44%) DNS
7 15 (41.67%) Citrix
8 13 (36.11%) SQL
9 12 (33.33%) Azure
9 12 (33.33%) SQL Server
10 11 (30.56%) MS Exchange
10 11 (30.56%) AWS
11 10 (27.78%) Amazon RDS
12 9 (25.00%) VMware Infrastructure
12 9 (25.00%) Virtual Desktop
12 9 (25.00%) HP
13 8 (22.22%) SAN
13 8 (22.22%) VSAN
13 8 (22.22%) vCenter Server
13 8 (22.22%) VMware NSX
13 8 (22.22%) Nimble Storage
13 8 (22.22%) Veeam
13 8 (22.22%) vSphere
14 6 (16.67%) XenApp
14 6 (16.67%) Citrix Hypervisor
14 6 (16.67%) XenDesktop
14 6 (16.67%) ITIL
15 5 (13.89%) SCCM

3rd Line Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (30.56%) MS Exchange
2 2 (5.56%) Exchange Server 2013
3 1 (2.78%) IIS
3 1 (2.78%) Tomcat
Applications
1 3 (8.33%) Microsoft Office
Cloud Services
1 23 (63.89%) Microsoft 365
2 12 (33.33%) Azure
3 11 (30.56%) AWS
4 1 (2.78%) Cloud Computing
4 1 (2.78%) SaaS
Communications & Networking
1 16 (44.44%) DHCP
1 16 (44.44%) DNS
2 8 (22.22%) SAN
2 8 (22.22%) VSAN
3 3 (8.33%) Network Security
3 3 (8.33%) Remote Desktop
4 2 (5.56%) Firewall
5 1 (2.78%) TCP/IP
5 1 (2.78%) VLAN
5 1 (2.78%) Wi-Fi
5 1 (2.78%) WLAN
Database & Business Intelligence
1 12 (33.33%) SQL Server
2 10 (27.78%) Amazon RDS
General
1 2 (5.56%) Back Office
1 2 (5.56%) Telecoms
2 1 (2.78%) Advertising
2 1 (2.78%) Banking
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
1 1 (2.78%) .NET Framework
1 1 (2.78%) Ajax
1 1 (2.78%) AngularJS
1 1 (2.78%) ASP.NET
1 1 (2.78%) ASP.NET MVC
1 1 (2.78%) ASP.NET Web API
1 1 (2.78%) Entity Framework
1 1 (2.78%) HTML
1 1 (2.78%) jQuery
1 1 (2.78%) Razor View Engine
1 1 (2.78%) React
1 1 (2.78%) Twitter Bootstrap
1 1 (2.78%) Web Services
Miscellaneous
1 2 (5.56%) Client/Server
1 2 (5.56%) Replication
2 1 (2.78%) Handset
2 1 (2.78%) iPad
2 1 (2.78%) Organisational Skills
Operating Systems
1 26 (72.22%) Windows
2 17 (47.22%) Windows Server
3 2 (5.56%) Windows 10
4 1 (2.78%) Apple iOS
4 1 (2.78%) Windows Server 2012
4 1 (2.78%) Windows Server 2016
4 1 (2.78%) Windows Server 2019
Processes & Methodologies
1 6 (16.67%) ITIL
2 4 (11.11%) Infrastructure Engineering
2 4 (11.11%) Mobile Device Management
3 2 (5.56%) Change Management
3 2 (5.56%) Data Security
3 2 (5.56%) Email Filtering
3 2 (5.56%) ITIL V3
3 2 (5.56%) Kalman Filter
3 2 (5.56%) Network Management
3 2 (5.56%) Service Delivery
4 1 (2.78%) Computer Science
4 1 (2.78%) Database Tuning
4 1 (2.78%) Decision-Making
4 1 (2.78%) Document Management
4 1 (2.78%) Incident Management
4 1 (2.78%) MVC
4 1 (2.78%) Problem Management
4 1 (2.78%) Problem-Solving
4 1 (2.78%) Service Delivery Management
4 1 (2.78%) Time Management
Programming Languages
1 13 (36.11%) SQL
2 1 (2.78%) C#
2 1 (2.78%) JavaScript
2 1 (2.78%) PowerShell
Qualifications
1 2 (5.56%) BPSS Clearance
1 2 (5.56%) SC Cleared
1 2 (5.56%) Security Cleared
2 1 (2.78%) Computer Science Degree
2 1 (2.78%) Degree
2 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 26 (72.22%) Active Directory
2 9 (25.00%) Virtual Desktop
2 9 (25.00%) VMware Infrastructure
3 8 (22.22%) VMware NSX
3 8 (22.22%) vSphere
4 6 (16.67%) Citrix Hypervisor
4 6 (16.67%) XenApp
4 6 (16.67%) XenDesktop
5 3 (8.33%) Hyper-V
5 3 (8.33%) Virtual Machines
6 1 (2.78%) BitLocker
6 1 (2.78%) Firmware
Systems Management
1 8 (22.22%) vCenter Server
2 5 (13.89%) SCCM
3 2 (5.56%) WSUS
4 1 (2.78%) Nessus
Vendors
1 22 (61.11%) Microsoft
2 19 (52.78%) VMware
3 15 (41.67%) Citrix
4 9 (25.00%) HP
5 8 (22.22%) Nimble Storage
5 8 (22.22%) Veeam
6 2 (5.56%) Intel
7 1 (2.78%) Apple
7 1 (2.78%) Becrypt
7 1 (2.78%) McAfee
7 1 (2.78%) Mitel
7 1 (2.78%) MobileIron
7 1 (2.78%) NetApp
7 1 (2.78%) Remedy