Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Problem Management
North West > Manchester
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 191 203 178
Rank change year-on-year +12 -25 +47
Permanent jobs citing Problem Management 95 109 98
As % of all permanent IT jobs advertised in Manchester 1.30% 1.32% 1.39%
As % of the Processes & Methodologies category 1.42% 1.43% 1.53%
Number of salaries quoted 71 94 94
Manchester median annual salary £35,000 £37,500 £57,000
Median salary % change year-on-year -6.67% -34.21% +41.97%
10th Percentile £21,250 £24,300 £26,475
90th Percentile £48,750 £53,750 £62,500
North West median annual salary £35,000 £37,500 £41,250
% change year-on-year -6.67% -9.09% +2.74%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,693 7,603 6,426
As % of all permanent IT jobs advertised in Manchester 91.30% 92.18% 90.94%
Number of salaries quoted 5,547 6,414 5,389
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £26,750 £26,250 £25,750
90th Percentile £67,500 £65,000 £65,000
North West median annual salary £44,500 £40,500 £40,000
% change year-on-year +9.88% +1.25% -

Problem Management
Job Vacancy Trend in Manchester

Job postings citing Problem Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Problem Management in Manchester

Problem Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Manchester.

Salary trend for Problem Management in Manchester

Problem Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Problem Management in Manchester over the 6 months to 16 July 2018.

Salary histogram for Problem Management in Manchester

Problem Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Manchester region over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +4 12 £17,000 -67.62%
Wigan +26 11 - -
Salford +6 7 £24,000 -26.15% 1
Altrincham - 5 £25,000 - 1
Sale - 2 £25,000 -
Cheadle -7 1 £30,000 -40.00% 1
Rochdale - 1 £22,500 - 1
Ashton-under-Lyne - 1 £43,750 -
Problem Management
North West

For the 6 months to 16 July 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Problem Management.

1 64 (67.37%) ITIL
2 52 (54.74%) Incident Management
3 51 (53.68%) Service Management
4 46 (48.42%) Change Management
5 41 (43.16%) Windows
6 39 (41.05%) Firewall
7 37 (38.95%) Telecoms
8 36 (37.89%) Cisco
9 31 (32.63%) SLA
10 28 (29.47%) Microsoft
11 27 (28.42%) VMware
11 27 (28.42%) Fortinet
12 26 (27.37%) VMware Infrastructure
13 25 (26.32%) Statistics
13 25 (26.32%) Knowledge Management
13 25 (26.32%) Network+ Certification
14 23 (24.21%) SQL Server
14 23 (24.21%) SQL
15 22 (23.16%) MS Exchange
15 22 (23.16%) Windows Server 2008
16 21 (22.11%) Skype for Business
16 21 (22.11%) Huawei
17 19 (20.00%) Linux
17 19 (20.00%) CCNA
17 19 (20.00%) Cisco Certification
17 19 (20.00%) Skype
18 18 (18.95%) Office 365
19 17 (17.89%) IaaS
19 17 (17.89%) Windows Server
19 17 (17.89%) Microsoft Certification

Problem Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (23.16%) MS Exchange
2 21 (22.11%) Skype for Business
3 15 (15.79%) SharePoint
4 10 (10.53%) Exchange Server 2007
4 10 (10.53%) SharePoint Server
5 5 (5.26%) Exchange Server 2010
5 5 (5.26%) Exchange Server 2013
6 4 (4.21%) JBoss
Business Applications
1 10 (10.53%) Dynamics CRM
2 1 (1.05%) SAP HR
Cloud Services
1 18 (18.95%) Office 365
2 17 (17.89%) IaaS
3 15 (15.79%) Microsoft Azure
4 7 (7.37%) Amazon AWS
5 4 (4.21%) GitHub
6 2 (2.11%) Mimecast
7 1 (1.05%) Cloud Computing
Communications & Networking
1 39 (41.05%) Firewall
2 19 (20.00%) Skype
3 17 (17.89%) LAN
3 17 (17.89%) WAN
4 15 (15.79%) TCP/IP
5 11 (11.58%) SAN
6 10 (10.53%) Unified Communications
7 9 (9.47%) Cisco ASA
7 9 (9.47%) Cisco IPT
7 9 (9.47%) Cisco Nexus
7 9 (9.47%) PBX
7 9 (9.47%) Wi-Fi
8 8 (8.42%) DNS
8 8 (8.42%) WLAN
9 6 (6.32%) VLAN
9 6 (6.32%) VPN
10 5 (5.26%) Reverse Proxy
10 5 (5.26%) VoIP
11 2 (2.11%) DHCP
12 1 (1.05%) ADSL
Database & Business Intelligence
1 23 (24.21%) SQL Server
2 10 (10.53%) Relational Database
3 9 (9.47%) SQL Server 2008
4 6 (6.32%) MySQL
5 5 (5.26%) MongoDB
6 1 (1.05%) BusinessObjects Business Intelligence
6 1 (1.05%) NoSQL
6 1 (1.05%) RDBMS
6 1 (1.05%) SAP BW
6 1 (1.05%) SQL Server Integration Services
6 1 (1.05%) SQL Server Reporting Services
Development Applications
1 5 (5.26%) Jenkins
2 4 (4.21%) Team Foundation Server
3 2 (2.11%) SQL Server Management Studio (SSMS)
4 1 (1.05%) Git (software)
General
1 37 (38.95%) Telecoms
2 14 (14.74%) Finance
2 14 (14.74%) Retail
3 4 (4.21%) Back Office
3 4 (4.21%) Publishing
4 2 (2.11%) Billing
4 2 (2.11%) Legal
4 2 (2.11%) Manufacturing
5 1 (1.05%) Electronics
5 1 (1.05%) Marketing
Job Titles
1 29 (30.53%) Analyst
1 29 (30.53%) Service Analyst
2 28 (29.47%) Service Desk Analyst
3 12 (12.63%) Support Engineer
4 11 (11.58%) Server Analyst
5 9 (9.47%) Network Engineer
6 8 (8.42%) 1st Line Service Desk Analyst
7 7 (7.37%) Infrastructure Engineer
7 7 (7.37%) Operations Engineer
7 7 (7.37%) Telecoms Analyst
7 7 (7.37%) Unified Communications Engineer
8 6 (6.32%) Senior Analyst
8 6 (6.32%) Senior Network Engineer
8 6 (6.32%) Senior Service Desk Analyst
9 5 (5.26%) DevOps Engineer
9 5 (5.26%) Infrastructure Support
9 5 (5.26%) IT Operations Manager
9 5 (5.26%) IT Services Manager
9 5 (5.26%) IT Support
9 5 (5.26%) Service Manager
Libraries, Frameworks & Software Standards
1 5 (5.26%) .NET
2 4 (4.21%) Java EE
3 2 (2.11%) .NET Framework
3 2 (2.11%) HTML
4 1 (1.05%) Ajax
4 1 (1.05%) Angular 2
4 1 (1.05%) AngularJS
4 1 (1.05%) CSS
4 1 (1.05%) EDI
4 1 (1.05%) LAMP
4 1 (1.05%) React
4 1 (1.05%) SAP Business Workflow
4 1 (1.05%) XML
Miscellaneous
1 8 (8.42%) Self-Motivation
2 7 (7.37%) Video Conferencing
3 5 (5.26%) Analytical Skills
3 5 (5.26%) Clustering
4 3 (3.16%) Management Information System
5 2 (2.11%) Data Centre
5 2 (2.11%) Virtual Team
6 1 (1.05%) Greenfield Project
Operating Systems
1 41 (43.16%) Windows
2 22 (23.16%) Windows Server 2008
3 19 (20.00%) Linux
4 17 (17.89%) Windows Server
5 12 (12.63%) Windows Server 2012
6 1 (1.05%) CentOS
6 1 (1.05%) Red Hat Enterprise Linux
Processes & Methodologies
1 64 (67.37%) ITIL
2 52 (54.74%) Incident Management
3 51 (53.68%) Service Management
4 46 (48.42%) Change Management
5 25 (26.32%) Knowledge Management
5 25 (26.32%) Statistics
6 17 (17.89%) ITSM
7 16 (16.84%) Root Cause Analysis
8 15 (15.79%) Mentoring
8 15 (15.79%) Problem-Solving
9 11 (11.58%) ITIL V3
10 10 (10.53%) CRM
10 10 (10.53%) Line Management
11 9 (9.47%) Asset Management
11 9 (9.47%) Change Control
12 8 (8.42%) DevOps
12 8 (8.42%) Service Delivery
13 7 (7.37%) Practice Management
13 7 (7.37%) Security Patching
13 7 (7.37%) Tech Ops
Programming Languages
1 23 (24.21%) SQL
2 12 (12.63%) PowerShell
3 6 (6.32%) Bash Shell
4 4 (4.21%) Java
5 1 (1.05%) ABAP
5 1 (1.05%) C#
5 1 (1.05%) JavaScript
5 1 (1.05%) PHP
5 1 (1.05%) Python
5 1 (1.05%) Shell Script
5 1 (1.05%) T-SQL
Qualifications
1 25 (26.32%) Network+ Certification
2 19 (20.00%) CCNA
2 19 (20.00%) Cisco Certification
3 17 (17.89%) Microsoft Certification
4 13 (13.68%) Security Cleared
5 10 (10.53%) HNC
6 9 (9.47%) CCNP
6 9 (9.47%) Degree
7 7 (7.37%) ITIL Certification
7 7 (7.37%) MCSA
7 7 (7.37%) SC Cleared
8 6 (6.32%) MCSE
9 5 (5.26%) BPSS Clearance
10 3 (3.16%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 31 (32.63%) SLA
2 4 (4.21%) Data Quality
3 2 (2.11%) QA
System Software
1 26 (27.37%) VMware Infrastructure
2 13 (13.68%) Active Directory
3 11 (11.58%) Virtual Servers
4 9 (9.47%) Hyper-V
4 9 (9.47%) Virtual Machines
Systems Management
1 9 (9.47%) SCCM
1 9 (9.47%) SCVMM
2 7 (7.37%) SCOM
3 5 (5.26%) Puppet
4 4 (4.21%) Opscode Chef
5 2 (2.11%) Backup Exec
5 2 (2.11%) Microsoft Data Protection Manager
6 1 (1.05%) Ansible
Vendors
1 36 (37.89%) Cisco
2 28 (29.47%) Microsoft
3 27 (28.42%) Fortinet
3 27 (28.42%) VMware
4 21 (22.11%) Huawei
5 6 (6.32%) SolarWinds
6 5 (5.26%) Acme Packet
6 5 (5.26%) Palo Alto
6 5 (5.26%) Sonus
7 4 (4.21%) Atlassian
7 4 (4.21%) Citrix
8 2 (2.11%) Dell
8 2 (2.11%) DocuSign
8 2 (2.11%) SAP
8 2 (2.11%) ServiceNow
8 2 (2.11%) Veeam
9 1 (1.05%) NetApp
9 1 (1.05%) Red Hat
9 1 (1.05%) SaltStack