Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
North West > Manchester
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 184 196 171
Rank change year-on-year +12 -25 +18
Permanent jobs citing Problem Management 101 97 110
As % of all permanent IT jobs advertised in Manchester 1.39% 1.25% 1.51%
As % of the Processes & Methodologies category 1.53% 1.36% 1.63%
Number of salaries quoted 69 84 99
Manchester median annual salary £38,000 £39,500 £49,500
Median salary % change year-on-year -3.80% -20.20% +32.00%
10th Percentile £22,300 £22,500 £26,250
90th Percentile £54,971 £53,750 £62,500
North West median annual salary £38,000 £40,000 £45,000
% change year-on-year -5.00% -11.11% +20.00%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,588 7,146 6,743
As % of all permanent IT jobs advertised in Manchester 90.51% 92.27% 92.29%
Number of salaries quoted 5,431 5,921 5,761
Manchester median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% +6.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £69,000 £65,000 £63,750
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Problem Management
Job Vacancy Trend in Manchester

Job postings citing Problem Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Problem Management in Manchester

Problem Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Manchester.

Salary trend for Problem Management in Manchester

Problem Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Problem Management in Manchester over the 6 months to 15 October 2018.

Salary histogram for Problem Management in Manchester

Problem Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Manchester region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +19 26 - -
Salford -4 8 £24,000 -26.15%
Stockport +4 7 £17,000 -67.62%
Altrincham -9 1 £42,500 -12.37%
Ashton-under-Lyne - 1 £43,750 -
Rochdale - 1 £22,500 - 1
Problem Management
North West

For the 6 months to 15 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Problem Management.

1 69 (68.32%) ITIL
1 69 (68.32%) Incident Management
2 63 (62.38%) Service Management
3 54 (53.47%) Change Management
4 45 (44.55%) Firewall
5 44 (43.56%) Cisco
6 41 (40.59%) Windows
6 41 (40.59%) Telecoms
7 38 (37.62%) VMware
8 36 (35.64%) VMware Infrastructure
9 33 (32.67%) Fortinet
10 31 (30.69%) Statistics
10 31 (30.69%) Huawei
10 31 (30.69%) Knowledge Management
10 31 (30.69%) Network+ Certification
11 30 (29.70%) SLA
12 28 (27.72%) SQL
13 23 (22.77%) Linux
14 22 (21.78%) Microsoft
14 22 (21.78%) ITSM
15 21 (20.79%) Cisco Certification
15 21 (20.79%) CCNA
15 21 (20.79%) SAN
15 21 (20.79%) Virtual Servers
16 17 (16.83%) Office 365
17 16 (15.84%) MS Exchange
17 16 (15.84%) Windows Server 2008
18 15 (14.85%) Amazon AWS
18 15 (14.85%) Skype for Business
18 15 (14.85%) Windows Server

Problem Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (15.84%) MS Exchange
2 15 (14.85%) SharePoint
2 15 (14.85%) Skype for Business
3 10 (9.90%) Exchange Server 2007
3 10 (9.90%) SharePoint Server
4 6 (5.94%) Exchange Server 2010
5 5 (4.95%) Exchange Server 2013
6 1 (0.99%) JBoss
Applications
1 4 (3.96%) Microsoft Office
Business Applications
1 10 (9.90%) Dynamics CRM
2 1 (0.99%) SAP HR
Cloud Services
1 17 (16.83%) Office 365
2 15 (14.85%) Amazon AWS
3 14 (13.86%) Microsoft Azure
4 11 (10.89%) IaaS
5 9 (8.91%) GitHub
6 2 (1.98%) Mimecast
7 1 (0.99%) G Suite
Communications & Networking
1 45 (44.55%) Firewall
2 21 (20.79%) SAN
3 13 (12.87%) Skype
4 11 (10.89%) Cisco ASA
4 11 (10.89%) Cisco IPT
4 11 (10.89%) Cisco Nexus
4 11 (10.89%) LAN
4 11 (10.89%) WAN
4 11 (10.89%) Wi-Fi
5 10 (9.90%) TCP/IP
6 6 (5.94%) ADSL
7 3 (2.97%) Unified Communications
8 2 (1.98%) PBX
8 2 (1.98%) VoIP
9 1 (0.99%) Asterisk PBX
9 1 (0.99%) Broadband
Database & Business Intelligence
1 12 (11.88%) MongoDB
1 12 (11.88%) MySQL
1 12 (11.88%) SQL Server
2 9 (8.91%) Relational Database
2 9 (8.91%) SQL Server 2008
3 1 (0.99%) BusinessObjects Business Intelligence
3 1 (0.99%) NoSQL
3 1 (0.99%) SAP BW
Development Applications
1 12 (11.88%) Jenkins
2 9 (8.91%) Team Foundation Server
3 2 (1.98%) GitLab
General
1 41 (40.59%) Telecoms
2 14 (13.86%) Finance
3 10 (9.90%) Retail
4 3 (2.97%) Back Office
4 3 (2.97%) Manufacturing
5 2 (1.98%) Billing
6 1 (0.99%) Electronics
6 1 (0.99%) Local Government
6 1 (0.99%) Marketing
Job Titles
1 40 (39.60%) Analyst
2 38 (37.62%) Service Analyst
3 36 (35.64%) Service Desk Analyst
4 21 (20.79%) Server Analyst
5 17 (16.83%) Support Engineer
6 11 (10.89%) Network Engineer
7 10 (9.90%) 1st Line Service Desk Analyst
7 10 (9.90%) DevOps Engineer
7 10 (9.90%) Infrastructure Engineer
7 10 (9.90%) Infrastructure Support
7 10 (9.90%) Infrastructure Support Engineer
8 9 (8.91%) Service Desk Support
8 9 (8.91%) Service Desk Support Analyst
8 9 (8.91%) Support Analyst
9 8 (7.92%) Senior Network Engineer
10 7 (6.93%) 1st Line Support
11 6 (5.94%) 1st Line Support Analyst
11 6 (5.94%) IT Support
11 6 (5.94%) Service Manager
12 5 (4.95%) IT Services Manager
Libraries, Frameworks & Software Standards
1 4 (3.96%) .NET
1 4 (3.96%) Web Services
2 2 (1.98%) Node.js
3 1 (0.99%) EDI
3 1 (0.99%) HTML
3 1 (0.99%) Java EE
3 1 (0.99%) React
3 1 (0.99%) SAP Business Workflow
3 1 (0.99%) XML
Miscellaneous
1 5 (4.95%) Self-Motivation
2 2 (1.98%) Analytical Skills
2 2 (1.98%) Data Centre
2 2 (1.98%) Virtual Team
3 1 (0.99%) Fat Client
3 1 (0.99%) Greenfield Project
3 1 (0.99%) iPhone
3 1 (0.99%) Thin Client
3 1 (0.99%) Video Conferencing
Operating Systems
1 41 (40.59%) Windows
2 23 (22.77%) Linux
3 16 (15.84%) Windows Server 2008
4 15 (14.85%) Windows Server
5 6 (5.94%) Windows Server 2012
6 3 (2.97%) Windows 10
7 1 (0.99%) CentOS
7 1 (0.99%) Red Hat Enterprise Linux
7 1 (0.99%) Windows 7
Processes & Methodologies
1 69 (68.32%) Incident Management
1 69 (68.32%) ITIL
2 63 (62.38%) Service Management
3 54 (53.47%) Change Management
4 31 (30.69%) Knowledge Management
4 31 (30.69%) Statistics
5 22 (21.78%) ITSM
6 15 (14.85%) Mentoring
7 14 (13.86%) Root Cause Analysis
8 13 (12.87%) Change Control
8 13 (12.87%) CRM
8 13 (12.87%) Test Automation
9 12 (11.88%) Asset Management
9 12 (11.88%) DevOps
10 11 (10.89%) ITIL V3
11 10 (9.90%) Coaching
11 10 (9.90%) Infrastructure Engineering
11 10 (9.90%) Line Management
12 9 (8.91%) Service Delivery
13 8 (7.92%) Decision-Making
Programming Languages
1 28 (27.72%) SQL
2 10 (9.90%) Bash Shell
2 10 (9.90%) PowerShell
3 3 (2.97%) Python
4 2 (1.98%) JavaScript
5 1 (0.99%) ABAP
5 1 (0.99%) C#
5 1 (0.99%) Java
Qualifications
1 31 (30.69%) Network+ Certification
2 21 (20.79%) CCNA
2 21 (20.79%) Cisco Certification
3 13 (12.87%) Microsoft Certification
4 11 (10.89%) CCNP
5 10 (9.90%) HNC
6 9 (8.91%) Security Cleared
7 8 (7.92%) ITIL Certification
7 8 (7.92%) SC Cleared
8 5 (4.95%) ITIL Foundation Certificate
9 3 (2.97%) Degree
9 3 (2.97%) MCSA
10 2 (1.98%) VCP6
10 2 (1.98%) VMware Certified Professional (VCP)
11 1 (0.99%) MCSE
Quality Assurance & Compliance
1 30 (29.70%) SLA
2 3 (2.97%) Data Quality
3 1 (0.99%) PMO
System Software
1 36 (35.64%) VMware Infrastructure
2 21 (20.79%) Virtual Servers
3 9 (8.91%) Virtual Machines
4 7 (6.93%) Active Directory
5 3 (2.97%) Hyper-V
6 2 (1.98%) Docker
6 2 (1.98%) vCloud
6 2 (1.98%) vSphere
Systems Management
1 10 (9.90%) Puppet
1 10 (9.90%) SCCM
2 9 (8.91%) Opscode Chef
2 9 (8.91%) SCVMM
3 2 (1.98%) Backup Exec
3 2 (1.98%) Kubernetes
3 2 (1.98%) Microsoft Data Protection Manager
3 2 (1.98%) SCOM
4 1 (0.99%) Ansible
Vendors
1 44 (43.56%) Cisco
2 38 (37.62%) VMware
3 33 (32.67%) Fortinet
4 31 (30.69%) Huawei
5 22 (21.78%) Microsoft
6 11 (10.89%) Atlassian
7 6 (5.94%) Palo Alto
8 3 (2.97%) SAP
8 3 (2.97%) ServiceNow
9 2 (1.98%) Citrix
9 2 (1.98%) Dell
9 2 (1.98%) Veeam
10 1 (0.99%) NetApp
10 1 (0.99%) Red Hat
10 1 (0.99%) SaltStack
10 1 (0.99%) SolarWinds