Period
to 21 August 2018

The median annual salary for a Support Technician was £22,500 in advertised job vacancies in Manchester during the 6 months to 21 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
North West > Manchester
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 239 275 230
Rank change year-on-year +36 -45 +3
Permanent jobs requiring a Support Technician 40 33 34
As % of all permanent IT jobs advertised in Manchester 0.55% 0.40% 0.48%
As % of the Job Titles category 0.57% 0.41% 0.49%
Number of salaries quoted 35 30 34
Manchester median annual salary £22,500 £22,750 £20,000
Median salary % change year-on-year -1.10% +13.75% -13.98%
10th Percentile £18,250 £18,000 £18,325
90th Percentile £23,900 £29,375 £26,000
North West median annual salary £22,500 £22,000 £22,000
% change year-on-year +2.27% - -3.30%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,043 7,965 6,896
% of permanent IT jobs with a recognized job title 96.69% 97.59% 97.75%
Number of salaries quoted 5,884 6,677 5,888
Manchester median annual salary £45,000 £42,500 £41,000
Median salary % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £24,000 £25,750 £25,000
90th Percentile £67,850 £65,000 £62,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Technician
Job Vacancy Trend in Manchester

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Technician in Manchester

Support Technician
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Manchester.

Salary trend for Support Technician in Manchester

Support Technician
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Technician in Manchester over the 6 months to 21 August 2018.

Salary histogram for Support Technician in Manchester

Support Technician
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Manchester region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +26 14 £22,500 -
Stockport +2 6 £23,250 -12.26%
Altrincham -1 3 £20,000 -
Sale -2 3 £21,500 -38.57%
Bury - 1 £23,000 -
Oldham - 1 - -
Support Technician
North West

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 21 August 2018, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Technician in the job title.

1 29 (72.50%) Active Directory
2 21 (52.50%) Windows
3 17 (42.50%) VMware
4 16 (40.00%) VMware Infrastructure
5 15 (37.50%) Firewall
6 14 (35.00%) SAN
6 14 (35.00%) LAN
7 13 (32.50%) WAN
7 13 (32.50%) Microsoft Office
7 13 (32.50%) Microsoft
8 12 (30.00%) ITIL
8 12 (30.00%) Virtual Machines
8 12 (30.00%) Virtual Servers
9 8 (20.00%) Problem-Solving
10 6 (15.00%) Tech Ops
10 6 (15.00%) Hardware Maintenance
10 6 (15.00%) Office 365
11 4 (10.00%) Windows Server
11 4 (10.00%) Information Security
11 4 (10.00%) SCCM
11 4 (10.00%) Microsoft Certification
11 4 (10.00%) Linux
12 3 (7.50%) MySQL
12 3 (7.50%) Oracle
12 3 (7.50%) SQL Server
12 3 (7.50%) Postgraduate
12 3 (7.50%) Citrix
12 3 (7.50%) Unix
12 3 (7.50%) Service Management
12 3 (7.50%) Security Cleared

Support Technician Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) Apache Spark
2 2 (5.00%) IIS
3 1 (2.50%) CMS
3 1 (2.50%) Drupal
3 1 (2.50%) IBM Notes
3 1 (2.50%) WordPress
Applications
1 13 (32.50%) Microsoft Office
2 2 (5.00%) Microsoft Excel
Cloud Services
1 6 (15.00%) Office 365
Communications & Networking
1 15 (37.50%) Firewall
2 14 (35.00%) LAN
2 14 (35.00%) SAN
3 13 (32.50%) WAN
4 2 (5.00%) Ethernet
4 2 (5.00%) NAS
4 2 (5.00%) VPN
5 1 (2.50%) ADSL
5 1 (2.50%) Broadband
5 1 (2.50%) DHCP
5 1 (2.50%) DNS
5 1 (2.50%) IP Telephony
5 1 (2.50%) Structured Cabling
5 1 (2.50%) TCP/IP
5 1 (2.50%) VoIP
5 1 (2.50%) Wireless
Database & Business Intelligence
1 3 (7.50%) Big Data
1 3 (7.50%) Hadoop
1 3 (7.50%) MySQL
1 3 (7.50%) SQL Server
General
1 1 (2.50%) Back Office
1 1 (2.50%) Banking
1 1 (2.50%) Electronics
1 1 (2.50%) Finance
1 1 (2.50%) Games
1 1 (2.50%) Legal
1 1 (2.50%) Manufacturing
1 1 (2.50%) Pharmaceutical
1 1 (2.50%) Retail
1 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.00%) CSS
2 1 (2.50%) .NET
2 1 (2.50%) ASP.NET
2 1 (2.50%) HTML
2 1 (2.50%) LDAP
2 1 (2.50%) XML
Miscellaneous
1 3 (7.50%) Computer Science
2 2 (5.00%) Data Centre
2 2 (5.00%) Public Cloud
3 1 (2.50%) Analytical Skills
3 1 (2.50%) Driving Licence
Operating Systems
1 21 (52.50%) Windows
2 4 (10.00%) Linux
2 4 (10.00%) Windows Server
3 3 (7.50%) Unix
3 3 (7.50%) Windows 10
3 3 (7.50%) Windows Server 2012
4 2 (5.00%) Windows Server 2008
5 1 (2.50%) Mac OS
Processes & Methodologies
1 12 (30.00%) ITIL
2 8 (20.00%) Problem-Solving
3 6 (15.00%) Hardware Maintenance
3 6 (15.00%) Tech Ops
4 4 (10.00%) Information Security
5 3 (7.50%) Performance Monitoring
5 3 (7.50%) Performance Tuning
5 3 (7.50%) Service Management
6 2 (5.00%) Agile Software Development
6 2 (5.00%) High Availability
6 2 (5.00%) Service Delivery
6 2 (5.00%) Stakeholder Management
7 1 (2.50%) Asset Management
7 1 (2.50%) Data Protection
7 1 (2.50%) ERP
7 1 (2.50%) Fault Management
7 1 (2.50%) Process Management
7 1 (2.50%) Server Management
7 1 (2.50%) Web Development
Programming Languages
1 2 (5.00%) PowerShell
1 2 (5.00%) SQL
2 1 (2.50%) C#
2 1 (2.50%) VB.NET
Qualifications
1 4 (10.00%) Microsoft Certification
2 3 (7.50%) MCITP
2 3 (7.50%) Postgraduate
2 3 (7.50%) Security Cleared
3 2 (5.00%) ITIL Certification
3 2 (5.00%) MCP
4 1 (2.50%) MCSA
4 1 (2.50%) MCSE
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 29 (72.50%) Active Directory
2 16 (40.00%) VMware Infrastructure
3 12 (30.00%) Virtual Machines
3 12 (30.00%) Virtual Servers
4 3 (7.50%) Hyper-V
5 2 (5.00%) XenApp
6 1 (2.50%) VMware ESXi
6 1 (2.50%) vSphere
Systems Management
1 4 (10.00%) SCCM
2 2 (5.00%) Backup Exec
Vendors
1 17 (42.50%) VMware
2 13 (32.50%) Microsoft
3 3 (7.50%) Citrix
3 3 (7.50%) Oracle
4 2 (5.00%) Apple
4 2 (5.00%) Capita
4 2 (5.00%) Symantec
4 2 (5.00%) Veeam
5 1 (2.50%) Cisco
5 1 (2.50%) Ivanti
5 1 (2.50%) Lotus
5 1 (2.50%) SYSPRO