Period
to 15 November 2018

The median annual salary for a Support Technician was £22,500 in advertised job vacancies in Manchester during the 6 months to 15 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
North West > Manchester
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 219 270 232
Rank change year-on-year +51 -38 +2
Permanent jobs requiring a Support Technician 66 28 53
As % of all permanent IT jobs advertised in Manchester 0.90% 0.35% 0.71%
As % of the Job Titles category 0.94% 0.36% 0.73%
Number of salaries quoted 64 23 52
Manchester median annual salary £22,500 £22,500 £22,500
10th Percentile £18,250 £17,800 £18,500
90th Percentile £23,750 £27,250 £36,625
North West median annual salary £22,500 £21,000 £22,000
% change year-on-year +7.14% -4.55% -4.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,050 7,792 7,306
% of permanent IT jobs with a recognized job title 96.35% 97.47% 97.49%
Number of salaries quoted 5,887 6,482 6,286
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £25,000 £25,750 £26,250
90th Percentile £71,250 £65,000 £62,500
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Support Technician
Job Vacancy Trend in Manchester

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Technician in Manchester

Support Technician
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Manchester.

Salary trend for Support Technician in Manchester

Support Technician
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Technician in Manchester over the 6 months to 15 November 2018.

Salary histogram for Support Technician in Manchester

Support Technician
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Manchester region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +19 29 £22,500 - 1
Sale +3 12 £20,125 -42.50% 1
Stockport +22 8 £22,500 -15.09% 2
Altrincham -8 2 £20,000 -
Bury - 2 £20,250 -
Cheadle +3 1 £25,000 +26.58%
Oldham - 1 - -
Support Technician
North West

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 15 November 2018, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Technician in the job title.

1 56 (84.85%) Active Directory
2 35 (53.03%) Windows
3 32 (48.48%) VMware
4 31 (46.97%) VMware Infrastructure
5 30 (45.45%) Firewall
6 29 (43.94%) LAN
6 29 (43.94%) SAN
6 29 (43.94%) WAN
7 28 (42.42%) Microsoft
8 27 (40.91%) Virtual Machines
8 27 (40.91%) Virtual Servers
9 19 (28.79%) Office 365
10 17 (25.76%) Microsoft Office
11 13 (19.70%) Citrix
12 12 (18.18%) ITIL
12 12 (18.18%) Microsoft Excel
13 10 (15.15%) XenApp
14 8 (12.12%) Problem-Solving
15 6 (9.09%) Tech Ops
15 6 (9.09%) Hardware Maintenance
15 6 (9.09%) Windows Server
15 6 (9.09%) SCCM
16 4 (6.06%) Service Management
16 4 (6.06%) Cisco
16 4 (6.06%) Hyper-V
17 3 (4.55%) Windows Server 2012
17 3 (4.55%) Windows 10
17 3 (4.55%) Microsoft Certification
17 3 (4.55%) ITIL Certification
17 3 (4.55%) Apple

Support Technician Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.55%) MS Exchange
2 2 (3.03%) Exchange Server 2013
2 2 (3.03%) IIS
3 1 (1.52%) CMS
3 1 (1.52%) Drupal
3 1 (1.52%) Exchange Server 2010
3 1 (1.52%) IBM Notes
3 1 (1.52%) WordPress
Applications
1 17 (25.76%) Microsoft Office
2 12 (18.18%) Microsoft Excel
Cloud Services
1 19 (28.79%) Office 365
Communications & Networking
1 30 (45.45%) Firewall
2 29 (43.94%) LAN
2 29 (43.94%) SAN
2 29 (43.94%) WAN
3 2 (3.03%) NAS
3 2 (3.03%) VLAN
4 1 (1.52%) ADSL
4 1 (1.52%) Broadband
4 1 (1.52%) Ethernet
4 1 (1.52%) IP Telephony
4 1 (1.52%) TCP/IP
4 1 (1.52%) VoIP
4 1 (1.52%) VPN
Development Applications
1 2 (3.03%) JIRA
General
1 1 (1.52%) Back Office
1 1 (1.52%) Banking
1 1 (1.52%) Electronics
1 1 (1.52%) Finance
1 1 (1.52%) Games
1 1 (1.52%) Legal
1 1 (1.52%) Manufacturing
1 1 (1.52%) Retail
1 1 (1.52%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.52%) CSS
1 1 (1.52%) HTML
Miscellaneous
1 2 (3.03%) Data Centre
1 2 (3.03%) Public Cloud
2 1 (1.52%) Analytical Skills
2 1 (1.52%) CMDB
2 1 (1.52%) Driving Licence
Operating Systems
1 35 (53.03%) Windows
2 6 (9.09%) Windows Server
3 3 (4.55%) Windows 10
3 3 (4.55%) Windows Server 2012
4 2 (3.03%) Linux
4 2 (3.03%) Windows Server 2008
5 1 (1.52%) Android
5 1 (1.52%) Apple iOS
5 1 (1.52%) Mac OS
5 1 (1.52%) Windows 7
Processes & Methodologies
1 12 (18.18%) ITIL
2 8 (12.12%) Problem-Solving
3 6 (9.09%) Hardware Maintenance
3 6 (9.09%) Tech Ops
4 4 (6.06%) Service Management
5 2 (3.03%) Agile Software Development
5 2 (3.03%) High Availability
5 2 (3.03%) Service Delivery
5 2 (3.03%) Stakeholder Management
6 1 (1.52%) Asset Management
6 1 (1.52%) Configuration Management
6 1 (1.52%) Data Protection
6 1 (1.52%) ERP
6 1 (1.52%) Fault Management
6 1 (1.52%) Information Security
6 1 (1.52%) Process Improvement
6 1 (1.52%) Process Management
6 1 (1.52%) Time Management
6 1 (1.52%) Web Development
Programming Languages
1 2 (3.03%) PowerShell
2 1 (1.52%) C#
2 1 (1.52%) SQL
Qualifications
1 3 (4.55%) ITIL Certification
1 3 (4.55%) Microsoft Certification
2 2 (3.03%) MCITP
3 1 (1.52%) MCP
3 1 (1.52%) MCSA
Quality Assurance & Compliance
1 2 (3.03%) SLA
System Software
1 56 (84.85%) Active Directory
2 31 (46.97%) VMware Infrastructure
3 27 (40.91%) Virtual Machines
3 27 (40.91%) Virtual Servers
4 10 (15.15%) XenApp
5 4 (6.06%) Hyper-V
6 1 (1.52%) Terminal Server
6 1 (1.52%) VMware ESXi
6 1 (1.52%) vSphere
Systems Management
1 6 (9.09%) SCCM
2 2 (3.03%) Backup Exec
Vendors
1 32 (48.48%) VMware
2 28 (42.42%) Microsoft
3 13 (19.70%) Citrix
4 4 (6.06%) Cisco
5 3 (4.55%) Apple
6 2 (3.03%) Symantec
6 2 (3.03%) Veeam
7 1 (1.52%) Ivanti
7 1 (1.52%) Lotus
7 1 (1.52%) SYSPRO