Period
to 24 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Service Management
North West > Manchester
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 113 120 62
Rank change year-on-year +7 -58 +60
Permanent jobs citing Service Management 196 204 290
As % of all permanent IT jobs advertised in Manchester 2.70% 2.67% 4.14%
As % of the Processes & Methodologies category 2.92% 2.91% 4.55%
Number of salaries quoted 167 185 208
Manchester median annual salary £42,500 £44,000 £42,750
Median salary % change year-on-year -3.41% +2.92% +0.59%
10th Percentile £25,000 £23,250 £22,125
90th Percentile £69,750 £62,800 £59,245
North West median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,707 7,016 6,379
As % of all permanent IT jobs advertised in Manchester 92.32% 91.74% 91.05%
Number of salaries quoted 5,590 6,004 5,235
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +10.39%
10th Percentile £27,500 £26,250 £25,000
90th Percentile £67,500 £63,750 £62,500
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Manchester.

Salary trend for Service Management in Manchester

Service Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Management in Manchester over the 6 months to 24 February 2018.

Salary histogram for Service Management in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +35 33 £55,000 -4.35% 2
Salford +8 14 £37,500 -40.78% 2
Altrincham 0 13 £28,000 +7.69% 2
Wigan +1 5 £32,500 -40.91%
Bolton -1 4 £32,500 -7.14%
Stockport -7 2 £60,000 +84.62% 1
Cheadle -9 2 £60,000 +185.71%
Oldham +29 1 £18,500 -66.36%
Bury +11 1 £17,000 -62.22%
Service Management
North West

For the 6 months to 24 February 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Management.

1 115 (58.67%) ITIL
2 63 (32.14%) Agile Software Development
3 54 (27.55%) Microsoft
4 49 (25.00%) Windows
5 42 (21.43%) Degree
6 36 (18.37%) Microsoft Certification
7 35 (17.86%) SLA
7 35 (17.86%) Oracle
7 35 (17.86%) DevOps
8 34 (17.35%) Service Delivery
9 33 (16.84%) SQL Server
10 31 (15.82%) Active Directory
10 31 (15.82%) Project Management
11 30 (15.31%) Windows Server
12 29 (14.80%) Finance
13 28 (14.29%) Firewall
13 28 (14.29%) Enterprise Architecture
14 27 (13.78%) ITSM
15 26 (13.27%) SQL
15 26 (13.27%) PRINCE2
15 26 (13.27%) ITIL V3
16 25 (12.76%) Office 365
16 25 (12.76%) Cisco
17 24 (12.24%) TOGAF
17 24 (12.24%) Analytical Skills
18 23 (11.73%) MCSA
19 22 (11.22%) CRM
19 22 (11.22%) Microsoft Azure
19 22 (11.22%) Computer Science
20 21 (10.71%) Management Information System

Service Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.14%) IIS
1 14 (7.14%) JBoss
2 7 (3.57%) MS Exchange
2 7 (3.57%) Oracle Application Server
3 6 (3.06%) SAS
3 6 (3.06%) SharePoint
4 5 (2.55%) Exchange Server 2013
4 5 (2.55%) Oracle Workflow
5 4 (2.04%) Drupal
6 3 (1.53%) K2 blackpearl
6 3 (1.53%) SharePoint Server
6 3 (1.53%) Skype for Business
7 2 (1.02%) Exchange Server 2007
8 1 (0.51%) Confluence
8 1 (0.51%) Oracle SOA Suite
Applications
1 13 (6.63%) Microsoft Office
2 3 (1.53%) Camtasia
3 1 (0.51%) Microsoft Project
3 1 (0.51%) Photoshop
Business Applications
1 9 (4.59%) Elite 3E
2 8 (4.08%) Workfront
3 3 (1.53%) Dynamics AX
3 3 (1.53%) Visualfiles
4 2 (1.02%) Dynamics CRM
5 1 (0.51%) Oracle ERP
Cloud Services
1 25 (12.76%) Office 365
2 22 (11.22%) Microsoft Azure
3 16 (8.16%) Amazon AWS
4 10 (5.10%) IaaS
5 8 (4.08%) PaaS
6 5 (2.55%) SaaS
7 1 (0.51%) Cloud Computing
Communications & Networking
1 28 (14.29%) Firewall
2 20 (10.20%) VPN
3 19 (9.69%) Broadband
4 16 (8.16%) WAN
5 10 (5.10%) LAN
6 9 (4.59%) MPLS
7 8 (4.08%) Network Security
7 8 (4.08%) VoIP
8 7 (3.57%) DHCP
8 7 (3.57%) DNS
9 6 (3.06%) BGP
9 6 (3.06%) DMZ
9 6 (3.06%) EIGRP
9 6 (3.06%) OSPF
9 6 (3.06%) VPLS
9 6 (3.06%) Wi-Fi
9 6 (3.06%) xDSL
10 4 (2.04%) TCP/IP
11 3 (1.53%) Remote Desktop
11 3 (1.53%) Wireless
Database & Business Intelligence
1 33 (16.84%) SQL Server
2 14 (7.14%) SQL Server Reporting Services
3 6 (3.06%) GIS
4 4 (2.04%) PostgreSQL
4 4 (2.04%) Power BI
4 4 (2.04%) SQL Server Integration Services
5 2 (1.02%) Data Warehouse
5 2 (1.02%) Enterprise Data Warehouse
5 2 (1.02%) Relational Database
5 2 (1.02%) SQL Server 2008
6 1 (0.51%) MySQL
Development Applications
1 10 (5.10%) JIRA
2 4 (2.04%) Team Foundation Server
3 3 (1.53%) Visual Studio
4 1 (0.51%) CruiseControl
4 1 (0.51%) Git (software)
4 1 (0.51%) gulp
4 1 (0.51%) ReSharper
4 1 (0.51%) SonarQube
4 1 (0.51%) Subversion
General
1 29 (14.80%) Finance
2 21 (10.71%) Telecoms
3 10 (5.10%) Banking
3 10 (5.10%) Law
4 9 (4.59%) Marketing
5 8 (4.08%) Billing
5 8 (4.08%) Legal
6 3 (1.53%) German Language
6 3 (1.53%) Retail
7 2 (1.02%) Back Office
7 2 (1.02%) Retail Banking
Job Titles
1 33 (16.84%) Analyst
2 30 (15.31%) Developer
3 21 (10.71%) Architect
3 21 (10.71%) Service Analyst
4 19 (9.69%) Consultant
5 18 (9.18%) Applications Support
5 18 (9.18%) Support Analyst
6 16 (8.16%) Management Consultant
6 16 (8.16%) Service Management Consultant
7 14 (7.14%) Java Developer
8 13 (6.63%) IT Support
9 12 (6.12%) IT Analyst
10 11 (5.61%) Applications Developer
11 10 (5.10%) Operations Manager
11 10 (5.10%) Support Engineer
12 8 (4.08%) IT Support Analyst
12 8 (4.08%) ITIL Service Analyst
12 8 (4.08%) Service Management Analyst
12 8 (4.08%) Solutions Architect
12 8 (4.08%) Team Leader
Libraries, Frameworks & Software Standards
1 19 (9.69%) .NET
2 16 (8.16%) Web Services
3 14 (7.14%) Ajax
3 14 (7.14%) Hibernate
3 14 (7.14%) J2EE
3 14 (7.14%) JSP
4 12 (6.12%) .NET Framework
4 12 (6.12%) REST
5 8 (4.08%) OAuth
6 4 (2.04%) Elastic Stack
6 4 (2.04%) JSON
6 4 (2.04%) XML
7 3 (1.53%) HTML
7 3 (1.53%) JMS
7 3 (1.53%) SOAP
8 1 (0.51%) ADO.NET
8 1 (0.51%) ASP.NET
8 1 (0.51%) COM+
8 1 (0.51%) CSS
8 1 (0.51%) XSLT
Miscellaneous
1 24 (12.24%) Analytical Skills
2 22 (11.22%) Computer Science
3 21 (10.71%) Management Information System
4 5 (2.55%) Distributed Denial-of-Service
5 4 (2.04%) Private Cloud
6 3 (1.53%) Virtual Team
7 1 (0.51%) BYOD
7 1 (0.51%) Data Centre
7 1 (0.51%) Driving Licence
7 1 (0.51%) Enterprise Software
7 1 (0.51%) Freedom of Information
7 1 (0.51%) Graphic Design
7 1 (0.51%) PMI
7 1 (0.51%) Smartphone
7 1 (0.51%) Social Media
7 1 (0.51%) Video Conferencing
7 1 (0.51%) Wiki
Operating Systems
1 49 (25.00%) Windows
2 30 (15.31%) Windows Server
3 17 (8.67%) Linux
4 11 (5.61%) Windows 7
5 9 (4.59%) Apple iOS
6 8 (4.08%) Android
6 8 (4.08%) Windows Server 2012
7 7 (3.57%) Windows 10
8 5 (2.55%) Windows Server 2008
9 2 (1.02%) AIX
9 2 (1.02%) Unix
10 1 (0.51%) Windows Mobile
10 1 (0.51%) Windows XP
Processes & Methodologies
1 115 (58.67%) ITIL
2 63 (32.14%) Agile Software Development
3 35 (17.86%) DevOps
4 34 (17.35%) Service Delivery
5 31 (15.82%) Project Management
6 28 (14.29%) Enterprise Architecture
7 27 (13.78%) ITSM
8 26 (13.27%) ITIL V3
8 26 (13.27%) PRINCE2
9 24 (12.24%) TOGAF
10 22 (11.22%) CRM
11 19 (9.69%) Incident Management
11 19 (9.69%) People Management
12 18 (9.18%) Stakeholder Management
13 17 (8.67%) Change Management
13 17 (8.67%) Workflow
14 16 (8.16%) Coaching
14 16 (8.16%) Information Security
15 15 (7.65%) Configuration Management
15 15 (7.65%) Test Planning
Programming Languages
1 26 (13.27%) SQL
2 15 (7.65%) Java
3 14 (7.14%) T-SQL
3 14 (7.14%) VBA
4 9 (4.59%) PHP
5 7 (3.57%) JavaScript
6 6 (3.06%) C
7 4 (2.04%) PowerShell
8 2 (1.02%) C#
9 1 (0.51%) Bash Shell
9 1 (0.51%) PL/SQL
9 1 (0.51%) Python
9 1 (0.51%) VB.NET
9 1 (0.51%) XPath
Qualifications
1 42 (21.43%) Degree
2 36 (18.37%) Microsoft Certification
3 23 (11.73%) MCSA
4 19 (9.69%) MCP
4 19 (9.69%) MCSE
5 10 (5.10%) CCNA
5 10 (5.10%) Cisco Certification
5 10 (5.10%) Computer Science Degree
6 9 (4.59%) Master's Degree
6 9 (4.59%) MCPD
6 9 (4.59%) MCSD
7 7 (3.57%) Security Cleared
8 6 (3.06%) ITIL Certification
8 6 (3.06%) SC Cleared
9 5 (2.55%) CISSP
10 4 (2.04%) CREST Certified
10 4 (2.04%) GCIA
10 4 (2.04%) GCIH
10 4 (2.04%) MCITP
10 4 (2.04%) MCTS
Quality Assurance & Compliance
1 35 (17.86%) SLA
2 15 (7.65%) ISO/IEC 27001
3 13 (6.63%) PCI DSS
4 12 (6.12%) ISO 9001
5 5 (2.55%) COBIT
6 2 (1.02%) ISO/IEC 20000
7 1 (0.51%) Data Quality
7 1 (0.51%) GMP
7 1 (0.51%) PMO
7 1 (0.51%) QA
System Software
1 31 (15.82%) Active Directory
2 12 (6.12%) Hyper-V
3 5 (2.55%) VMware Infrastructure
4 4 (2.04%) Snort
4 4 (2.04%) XenApp
5 2 (1.02%) Virtual Machines
Systems Management
1 16 (8.16%) SCCM
2 4 (2.04%) Puppet
2 4 (2.04%) Trend Micro Deep Security
3 3 (1.53%) WMI
4 2 (1.02%) SCVMM
5 1 (0.51%) HP ALM
Vendors
1 54 (27.55%) Microsoft
2 35 (17.86%) Oracle
3 25 (12.76%) Cisco
4 19 (9.69%) Citrix
5 18 (9.18%) VMware
6 11 (5.61%) SAP
7 9 (4.59%) Intapp
7 9 (4.59%) Reuters
7 9 (4.59%) Salesforce.com
7 9 (4.59%) SolarWinds
8 8 (4.08%) Capita
9 6 (3.06%) Google
9 6 (3.06%) Juniper
10 5 (2.55%) ServiceNow
11 4 (2.04%) McAfee
11 4 (2.04%) NetWitness
11 4 (2.04%) Sourcefire
11 4 (2.04%) Splunk
11 4 (2.04%) Trend Micro
12 3 (1.53%) Ivanti