Period
to 20 November 2017

The median annual salary for a Support Engineer was £26,250 in advertised job vacancies in Newcastle upon Tyne during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Tyne and Wear > Newcastle upon Tyne
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 72 37 75
Rank change year-on-year -35 +38 -26
Permanent jobs requiring a Support Engineer 10 55 18
As % of all permanent IT jobs advertised in Newcastle upon Tyne 1.36% 5.59% 2.17%
As % of the Job Titles category 1.41% 5.95% 2.26%
Number of salaries quoted 10 53 17
Newcastle upon Tyne median annual salary £26,250 £42,500 £23,900
Median salary % change year-on-year -38.24% +77.82% +1.70%
10th Percentile £20,475 £21,250 £19,500
90th Percentile £34,500 £50,000 £28,000
Tyne and Wear median annual salary £27,500 £40,000 £23,950
% change year-on-year -31.25% +67.01% +1.91%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newcastle upon Tyne
Permanent vacancies in Newcastle upon Tyne with a recognized job title 710 925 798
% of permanent IT jobs with a recognized job title 96.60% 94.00% 96.26%
Number of salaries quoted 612 774 679
Newcastle upon Tyne median annual salary £38,959 £40,000 £37,500
Median salary % change year-on-year -2.60% +6.67% +7.14%
10th Percentile £22,500 £23,750 £23,500
90th Percentile £62,500 £60,000 £58,350
Tyne and Wear median annual salary £39,513 £40,000 £37,500
% change year-on-year -1.22% +6.67% +7.14%

Support Engineer
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Support Engineer in Newcastle upon Tyne

Support Engineer
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Newcastle upon Tyne.

Salary trend for Support Engineer in Newcastle upon Tyne

Support Engineer
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Support Engineer in Newcastle upon Tyne over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in Newcastle upon Tyne

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Support Engineer in the job title.

1 6 (60.00%) Windows
2 5 (50.00%) Active Directory
2 5 (50.00%) Firewall
3 4 (40.00%) Cisco
3 4 (40.00%) Microsoft
4 3 (30.00%) Finance
4 3 (30.00%) DHCP
4 3 (30.00%) TCP/IP
4 3 (30.00%) DNS
4 3 (30.00%) SQL
4 3 (30.00%) ITIL
5 2 (20.00%) MS Exchange
5 2 (20.00%) LAN
5 2 (20.00%) WLAN
5 2 (20.00%) WAN
5 2 (20.00%) WAP
5 2 (20.00%) SMTP
5 2 (20.00%) Citrix
5 2 (20.00%) Cisco Certification
5 2 (20.00%) Mac OS X
5 2 (20.00%) Apple
5 2 (20.00%) VMware
5 2 (20.00%) Clustering
5 2 (20.00%) Wi-Fi
5 2 (20.00%) Exchange Server 2003
5 2 (20.00%) WSUS
5 2 (20.00%) VMware Infrastructure
5 2 (20.00%) PowerShell
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Apple iOS

Support Engineer Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Exchange Server 2003
1 2 (20.00%) MS Exchange
2 1 (10.00%) BizTalk Server
Cloud Services
1 2 (20.00%) Azure Active Directory
1 2 (20.00%) Microsoft Azure
1 2 (20.00%) Office 365
Communications & Networking
1 5 (50.00%) Firewall
2 3 (30.00%) DHCP
2 3 (30.00%) DNS
2 3 (30.00%) TCP/IP
3 2 (20.00%) LAN
3 2 (20.00%) SMTP
3 2 (20.00%) WAN
3 2 (20.00%) Wi-Fi
3 2 (20.00%) WLAN
4 1 (10.00%) Remote Desktop
4 1 (10.00%) SMS
4 1 (10.00%) VoIP
Database & Business Intelligence
1 1 (10.00%) SQL Server
General
1 3 (30.00%) Finance
2 1 (10.00%) Retail
Libraries, Frameworks & Software Standards
1 2 (20.00%) WAP
2 1 (10.00%) .NET
Miscellaneous
1 2 (20.00%) Clustering
Operating Systems
1 6 (60.00%) Windows
2 2 (20.00%) Apple iOS
2 2 (20.00%) Mac OS X
2 2 (20.00%) Windows Server
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows Server 2012
3 1 (10.00%) Unix
Processes & Methodologies
1 3 (30.00%) ITIL
2 2 (20.00%) Desktop Virtualisation
2 2 (20.00%) Mentoring
3 1 (10.00%) B2B
3 1 (10.00%) OO
3 1 (10.00%) OOP
3 1 (10.00%) Problem Management
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) PowerShell
3 1 (10.00%) C#
3 1 (10.00%) Java
Qualifications
1 2 (20.00%) Cisco Certification
2 1 (10.00%) CCNA
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 5 (50.00%) Active Directory
2 2 (20.00%) DFS Replication
2 2 (20.00%) Hyper-V
2 2 (20.00%) VMware Infrastructure
2 2 (20.00%) XenApp
Systems Management
1 2 (20.00%) WSUS
Vendors
1 4 (40.00%) Cisco
1 4 (40.00%) Microsoft
2 2 (20.00%) Apple
2 2 (20.00%) Citrix
2 2 (20.00%) VMware
3 1 (10.00%) Cognos
3 1 (10.00%) Oracle
3 1 (10.00%) Progress