Period
to 20 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Tyne and Wear during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
North East > Tyne and Wear
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 78 39 79
Rank change year-on-year -39 +40 -24
Permanent jobs requiring a Support Engineer 11 67 20
As % of all permanent IT jobs advertised in Tyne and Wear 1.17% 5.83% 2.00%
As % of the Job Titles category 1.20% 6.15% 2.08%
Number of salaries quoted 11 63 18
Tyne and Wear median annual salary £27,500 £40,000 £23,950
Median salary % change year-on-year -31.25% +67.01% +1.91%
10th Percentile £20,750 £20,750 £19,500
90th Percentile £34,500 £50,000 £28,000
North East median annual salary £27,500 £40,500 £24,000
% change year-on-year -32.10% +68.75% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Tyne and Wear
Permanent vacancies in Tyne and Wear with a recognized job title 913 1089 961
% of permanent IT jobs with a recognized job title 97.23% 94.70% 96.20%
Number of salaries quoted 801 918 820
Tyne and Wear median annual salary £39,513 £40,000 £37,500
Median salary % change year-on-year -1.22% +6.67% +7.14%
10th Percentile £22,500 £22,500 £23,000
90th Percentile £60,000 £57,500 £57,500
North East median annual salary £39,000 £39,000 £37,750
% change year-on-year - +3.31% +7.15%

Support Engineer
Job Vacancy Trend in Tyne and Wear

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Tyne and Wear.

Salary trend for Support Engineer in Tyne and Wear

Support Engineer
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Support Engineer in Tyne and Wear over the 6 months to 20 November 2017.

Salary histogram for Support Engineer in Tyne and Wear

Support Engineer
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Tyne and Wear region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -35 10 £26,250 -38.24%
Gateshead +2 1 £27,500 +20.22% 1
Support Engineer
North East

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 20 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Support Engineer in the job title.

1 7 (63.64%) Windows
2 6 (54.55%) Active Directory
2 6 (54.55%) Firewall
3 5 (45.45%) Microsoft
4 4 (36.36%) Cisco
5 3 (27.27%) DHCP
5 3 (27.27%) TCP/IP
5 3 (27.27%) DNS
5 3 (27.27%) SQL
5 3 (27.27%) ITIL
5 3 (27.27%) Finance
5 3 (27.27%) Windows Server 2008
5 3 (27.27%) Windows Server
6 2 (18.18%) Desktop Virtualisation
6 2 (18.18%) Hyper-V
6 2 (18.18%) XenApp
6 2 (18.18%) Microsoft Azure
6 2 (18.18%) DFS Replication
6 2 (18.18%) Apple iOS
6 2 (18.18%) Office 365
6 2 (18.18%) Windows Server 2012
6 2 (18.18%) Mentoring
6 2 (18.18%) Azure Active Directory
6 2 (18.18%) VMware Infrastructure
6 2 (18.18%) PowerShell
6 2 (18.18%) Exchange Server 2003
6 2 (18.18%) WSUS
6 2 (18.18%) Wi-Fi
6 2 (18.18%) VMware
6 2 (18.18%) Clustering

Support Engineer Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Exchange Server 2003
1 2 (18.18%) MS Exchange
2 1 (9.09%) BizTalk Server
2 1 (9.09%) SharePoint
Cloud Services
1 2 (18.18%) Azure Active Directory
1 2 (18.18%) Microsoft Azure
1 2 (18.18%) Office 365
Communications & Networking
1 6 (54.55%) Firewall
2 3 (27.27%) DHCP
2 3 (27.27%) DNS
2 3 (27.27%) TCP/IP
3 2 (18.18%) LAN
3 2 (18.18%) SMTP
3 2 (18.18%) WAN
3 2 (18.18%) Wi-Fi
3 2 (18.18%) WLAN
4 1 (9.09%) Remote Desktop
4 1 (9.09%) SMS
4 1 (9.09%) VoIP
Database & Business Intelligence
1 2 (18.18%) SQL Server
General
1 3 (27.27%) Finance
2 1 (9.09%) Retail
Libraries, Frameworks & Software Standards
1 2 (18.18%) WAP
2 1 (9.09%) .NET
Miscellaneous
1 2 (18.18%) Clustering
Operating Systems
1 7 (63.64%) Windows
2 3 (27.27%) Windows Server
2 3 (27.27%) Windows Server 2008
3 2 (18.18%) Apple iOS
3 2 (18.18%) Mac OS X
3 2 (18.18%) Windows Server 2012
4 1 (9.09%) Unix
Processes & Methodologies
1 3 (27.27%) ITIL
2 2 (18.18%) Desktop Virtualisation
2 2 (18.18%) Mentoring
3 1 (9.09%) B2B
3 1 (9.09%) OO
3 1 (9.09%) OOP
3 1 (9.09%) Problem Management
Programming Languages
1 3 (27.27%) SQL
2 2 (18.18%) PowerShell
3 1 (9.09%) C#
3 1 (9.09%) Java
Qualifications
1 2 (18.18%) Cisco Certification
2 1 (9.09%) CCNA
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 2 (18.18%) DFS Replication
2 2 (18.18%) Hyper-V
2 2 (18.18%) VMware Infrastructure
2 2 (18.18%) XenApp
Systems Management
1 2 (18.18%) WSUS
2 1 (9.09%) Systems Management Server (SMS)
Vendors
1 5 (45.45%) Microsoft
2 4 (36.36%) Cisco
3 2 (18.18%) Apple
3 2 (18.18%) Citrix
3 2 (18.18%) VMware
4 1 (9.09%) Cognos
4 1 (9.09%) Oracle
4 1 (9.09%) Progress