IT Support Engineer Jobs in Newcastle upon Tyne

IT Support Engineer
Tyne and Wear > Newcastle upon Tyne

The median IT Support Engineer salary in Newcastle upon Tyne is £32,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 56 78 65
Rank change year-on-year +22 -13 -10
Permanent jobs requiring an IT Support Engineer 29 6 11
As % of all permanent jobs advertised in Newcastle upon Tyne 2.86% 0.77% 1.38%
As % of the Job Titles category 2.94% 0.92% 1.45%
Number of salaries quoted 26 6 10
10th Percentile - £22,625 £24,350
25th Percentile £31,250 £24,708 £26,250
Median annual salary (50th Percentile) £32,500 £31,903 £27,500
Median % change year-on-year +1.87% +16.01% -8.33%
75th Percentile £33,750 £33,500 £33,063
90th Percentile - £40,625 £35,250
Tyne and Wear median annual salary £32,500 £31,903 £27,500
% change year-on-year +1.87% +16.01% -8.33%

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 988 655 761
% of permanent jobs with a recognized job title 97.53% 84.52% 95.13%
Number of salaries quoted 832 408 536
10th Percentile £30,000 £31,500 £24,625
25th Percentile £37,099 £41,154 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £48,872
Median % change year-on-year -13.64% +12.54% +8.60%
75th Percentile £65,000 £66,250 £62,500
90th Percentile £77,500 £78,750 £82,500
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

IT Support Engineer
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for IT Support Engineer in Newcastle upon Tyne

IT Support Engineer
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing IT Support Engineer in Newcastle upon Tyne.

Salary trend for IT Support Engineer in Newcastle upon Tyne

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 26 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring IT Support Engineer in the job title.

1 28 (96.55%) ITIL
2 26 (89.66%) Active Directory
3 25 (86.21%) Microsoft
3 25 (86.21%) Azure
3 25 (86.21%) Social Skills
4 24 (82.76%) Driving Licence
5 22 (75.86%) Enterprise Storage
5 22 (75.86%) Microsoft Certification
5 22 (75.86%) SAN
5 22 (75.86%) Incident Management
6 21 (72.41%) SQL Server
6 21 (72.41%) Organisational Skills
6 21 (72.41%) Azure Certification
6 21 (72.41%) Desktop Virtualisation
7 12 (41.38%) Hyper-V
8 10 (34.48%) Amazon RDS
9 5 (17.24%) Continuous Improvement
10 3 (10.34%) Microsoft 365
10 3 (10.34%) Microsoft Intune
10 3 (10.34%) Problem-Solving
10 3 (10.34%) Project Planning
10 3 (10.34%) Fat Client
10 3 (10.34%) SCCM
10 3 (10.34%) Service Delivery
10 3 (10.34%) Change Management
10 3 (10.34%) Agile
10 3 (10.34%) Asset Management
10 3 (10.34%) VoIP
10 3 (10.34%) Thin Client
11 2 (6.90%) Windows

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Microsoft Exchange
1 2 (6.90%) SharePoint
Cloud Services
1 25 (86.21%) Azure
2 3 (10.34%) Microsoft 365
3 1 (3.45%) Entra ID
Communications & Networking
1 22 (75.86%) SAN
2 3 (10.34%) VoIP
3 1 (3.45%) Firewall
3 1 (3.45%) LAN
3 1 (3.45%) VPN
3 1 (3.45%) WAN
Database & Business Intelligence
1 21 (72.41%) SQL Server
2 10 (34.48%) Amazon RDS
General
1 25 (86.21%) Social Skills
2 21 (72.41%) Organisational Skills
Miscellaneous
1 24 (82.76%) Driving Licence
2 22 (75.86%) Enterprise Storage
3 3 (10.34%) Fat Client
3 3 (10.34%) Thin Client
Operating Systems
1 2 (6.90%) Windows
1 2 (6.90%) Windows Server
2 1 (3.45%) Windows Server 2016
2 1 (3.45%) Windows Server 2019
Processes & Methodologies
1 28 (96.55%) ITIL
2 22 (75.86%) Incident Management
3 21 (72.41%) Desktop Virtualisation
4 5 (17.24%) Continuous Improvement
5 3 (10.34%) Agile
5 3 (10.34%) Asset Management
5 3 (10.34%) Change Management
5 3 (10.34%) Problem-Solving
5 3 (10.34%) Project Planning
5 3 (10.34%) Service Delivery
6 1 (3.45%) Infrastructure Management
6 1 (3.45%) Kalman Filter
6 1 (3.45%) Mobile Device Management
6 1 (3.45%) Patch Management
6 1 (3.45%) Project Management
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 22 (75.86%) Microsoft Certification
2 21 (72.41%) Azure Certification
System Software
1 26 (89.66%) Active Directory
2 12 (41.38%) Hyper-V
3 2 (6.90%) VMware Infrastructure
4 1 (3.45%) Virtual Desktop
Systems Management
1 3 (10.34%) Microsoft Intune
1 3 (10.34%) SCCM
2 1 (3.45%) Autotask
Vendors
1 25 (86.21%) Microsoft
2 2 (6.90%) VMware
3 1 (3.45%) Citrix