Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Tyne and Wear > Newcastle upon Tyne
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 34 38 77
Rank change year-on-year +4 +39 -10
Permanent jobs citing Service Delivery 52 53 15
As % of all permanent IT jobs advertised in Newcastle upon Tyne 6.98% 5.30% 1.83%
As % of the Processes & Methodologies category 8.15% 6.35% 2.05%
Number of salaries quoted 41 44 12
Newcastle upon Tyne median annual salary £42,500 £42,500 £50,000
Median salary % change year-on-year - -15.00% -16.67%
10th Percentile £26,250 £32,500 £33,200
90th Percentile £64,063 £52,125 £52,500
Tyne and Wear median annual salary £43,500 £41,250 £50,000
% change year-on-year +5.45% -17.50% -16.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

All Process and Methodology Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for process or methodology skills 638 835 733
As % of all permanent IT jobs advertised in Newcastle upon Tyne 85.64% 83.50% 89.28%
Number of salaries quoted 549 685 621
Newcastle upon Tyne median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -
10th Percentile £23,500 £26,750 £25,000
90th Percentile £65,000 £61,250 £58,935
Tyne and Wear median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +2.74%

Service Delivery
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Delivery in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Newcastle upon Tyne.

Salary trend for Service Delivery in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Service Delivery in Newcastle upon Tyne over the 6 months to 21 November 2017.

Salary histogram for Service Delivery in Newcastle upon Tyne

For the 6 months to 21 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Delivery.

1 22 (42.31%) ITIL
2 20 (38.46%) Service Management
3 18 (34.62%) Incident Management
4 14 (26.92%) Project Management
5 13 (25.00%) Microsoft
5 13 (25.00%) IT Strategy
6 10 (19.23%) Change Management
6 10 (19.23%) Agile Software Development
6 10 (19.23%) Problem Management
7 9 (17.31%) ITIL V3
8 8 (15.38%) Finance
8 8 (15.38%) Resource Management
9 7 (13.46%) Data Analysis
9 7 (13.46%) Windows
9 7 (13.46%) SQL
9 7 (13.46%) Ticket Management
10 6 (11.54%) AngularJS
10 6 (11.54%) SC Cleared
10 6 (11.54%) Security Cleared
10 6 (11.54%) Case Management
10 6 (11.54%) Virtual Team
10 6 (11.54%) PRINCE2
10 6 (11.54%) ITSM
10 6 (11.54%) Sun
10 6 (11.54%) Management Information System
10 6 (11.54%) Supplier Management
11 5 (9.62%) Business Analysis
11 5 (9.62%) Selenium
11 5 (9.62%) Stakeholder Management
11 5 (9.62%) TDD

Service Delivery
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) Documentum
2 1 (1.92%) IIS
2 1 (1.92%) Skype for Business
Applications
1 2 (3.85%) Microsoft Office
Business Applications
1 4 (7.69%) Dynamics AX
Cloud Services
1 5 (9.62%) Microsoft Azure
1 5 (9.62%) Office 365
2 4 (7.69%) Amazon AWS
3 3 (5.77%) Cloud Computing
3 3 (5.77%) GitHub
Communications & Networking
1 2 (3.85%) Internet
2 1 (1.92%) DHCP
2 1 (1.92%) DNS
2 1 (1.92%) Firewall
2 1 (1.92%) Network Security
2 1 (1.92%) Skype
Database & Business Intelligence
1 3 (5.77%) SQL Server
2 1 (1.92%) QlikView
2 1 (1.92%) SQL Server 2012
Development Applications
1 5 (9.62%) Selenium
2 4 (7.69%) Git (software)
3 3 (5.77%) Jenkins
3 3 (5.77%) JIRA
4 2 (3.85%) Cucumber
4 2 (3.85%) SoapUI
4 2 (3.85%) Zephyr
General
1 8 (15.38%) Finance
2 2 (3.85%) Automotive
2 2 (3.85%) Manufacturing
2 2 (3.85%) Marketing
3 1 (1.92%) Banking
Job Titles
1 16 (30.77%) Service Manager
2 15 (28.85%) Delivery Manager
2 15 (28.85%) Services Delivery Manager
3 10 (19.23%) Analyst
4 9 (17.31%) IT Manager
4 9 (17.31%) IT Services Delivery Manager
4 9 (17.31%) IT Services Manager
5 6 (11.54%) Incident Manager
5 6 (11.54%) Major Incident Manager
5 6 (11.54%) Team Leader
6 5 (9.62%) Business Analyst
7 4 (7.69%) ITIL Manager
7 4 (7.69%) ITIL Service Delivery Manager
7 4 (7.69%) ITIL Service Manager
8 3 (5.77%) .NET Developer
8 3 (5.77%) Architect
8 3 (5.77%) Developer
8 3 (5.77%) Solutions Architect
9 2 (3.85%) Service Analyst
9 2 (3.85%) Software Developer
Libraries, Frameworks & Software Standards
1 6 (11.54%) AngularJS
2 4 (7.69%) .NET
2 4 (7.69%) HTML
2 4 (7.69%) Middleware
3 3 (5.77%) Backbone.js
3 3 (5.77%) CSS
3 3 (5.77%) Ember.js
3 3 (5.77%) KnockoutJS
4 2 (3.85%) CSS3
4 2 (3.85%) HTML5
4 2 (3.85%) Web Services
4 2 (3.85%) XML
5 1 (1.92%) Ajax
5 1 (1.92%) ASP.NET
5 1 (1.92%) ASP.NET Web API
5 1 (1.92%) RESTful
5 1 (1.92%) SOAP
5 1 (1.92%) XHTML
Miscellaneous
1 6 (11.54%) Management Information System
1 6 (11.54%) Virtual Team
2 4 (7.69%) Driving Licence
3 3 (5.77%) User Experience
4 2 (3.85%) Analytical Skills
5 1 (1.92%) CMDB
5 1 (1.92%) Computer Science
5 1 (1.92%) e-Learning
5 1 (1.92%) Fintech
5 1 (1.92%) Mobile Banking
5 1 (1.92%) Social Media
Operating Systems
1 7 (13.46%) Windows
2 5 (9.62%) Windows Server
3 1 (1.92%) Unix
3 1 (1.92%) Windows 7
Processes & Methodologies
1 22 (42.31%) ITIL
2 20 (38.46%) Service Management
3 18 (34.62%) Incident Management
4 14 (26.92%) Project Management
5 13 (25.00%) IT Strategy
6 10 (19.23%) Agile Software Development
6 10 (19.23%) Change Management
6 10 (19.23%) Problem Management
7 9 (17.31%) ITIL V3
8 8 (15.38%) Resource Management
9 7 (13.46%) Data Analysis
9 7 (13.46%) Ticket Management
10 6 (11.54%) Case Management
10 6 (11.54%) ITSM
10 6 (11.54%) PRINCE2
10 6 (11.54%) Supplier Management
11 5 (9.62%) Business Analysis
11 5 (9.62%) RUP
11 5 (9.62%) Stakeholder Management
11 5 (9.62%) TDD
Programming Languages
1 7 (13.46%) SQL
2 5 (9.62%) JavaScript
3 4 (7.69%) Java
4 2 (3.85%) T-SQL
5 1 (1.92%) C
5 1 (1.92%) C#
5 1 (1.92%) PL/SQL
5 1 (1.92%) PowerShell
5 1 (1.92%) Python
Qualifications
1 6 (11.54%) SC Cleared
1 6 (11.54%) Security Cleared
2 4 (7.69%) ITIL Certification
3 2 (3.85%) Degree
3 2 (3.85%) ISEB
3 2 (3.85%) PRINCE2 Certification
4 1 (1.92%) Computer Science Degree
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 3 (5.77%) Data Quality
3 2 (3.85%) ISO 9001
3 2 (3.85%) QA
4 1 (1.92%) Cyber Essentials
4 1 (1.92%) Cyber Essentials PLUS
4 1 (1.92%) ISO 14001
4 1 (1.92%) ISO/IEC 27001
System Software
1 4 (7.69%) Hyper-V
1 4 (7.69%) VMware Infrastructure
2 2 (3.85%) Active Directory
Systems Management
1 5 (9.62%) Systems Management Server (SMS)
2 4 (7.69%) ZABBIX
3 3 (5.77%) Puppet
4 1 (1.92%) AirWatch
4 1 (1.92%) Nagios
4 1 (1.92%) SCCM
4 1 (1.92%) SCOM
4 1 (1.92%) SCOrch
4 1 (1.92%) SCSM
Vendors
1 13 (25.00%) Microsoft
2 6 (11.54%) Sun
3 4 (7.69%) Cisco
3 4 (7.69%) VMware
4 3 (5.77%) Oracle
4 3 (5.77%) Pega
5 1 (1.92%) AppDynamics
5 1 (1.92%) IFS
5 1 (1.92%) Splunk
5 1 (1.92%) Telerik