The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Tyne and Wear / Newcastle upon Tyne
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 34 51 61
Rank change year-on-year +17 +10  
Permanent jobs citing Service Delivery 21 10 5
As % of all permanent IT jobs advertised in Newcastle upon Tyne 5.38% 2.43% 1.08%
As % of the Processes & Methodologies category 6.23% 2.75% 1.25%
Number of salaries quoted 16 8 5
Median salary £37,500 £51,250 £30,000
Median salary % change year-on-year -26.82% +70.83%  
90% offered a salary of more than £34,500 £41,100 £29,000
10% offered a salary of more than £50,000 £90,000 £31,950
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process and methodology skills.

Process & Methodology Skills
Newcastle upon Tyne
Permanent job vacancies with a requirement for process and methodology skills 337 364 400
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 86.41% 88.56% 86.77%
Number of salaries quoted 304 325 341
Median salary £37,062 £40,000 £40,000
Median salary % change year-on-year -7.34% -  
90% offered a salary of more than £25,000 £27,500 £28,780
10% offered a salary of more than £45,000 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Newcastle upon Tyne

The job posting trend of jobs advertised in Newcastle upon Tyne citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Newcastle upon Tyne.

Salary trend for Service Delivery in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Service Delivery in Newcastle upon Tyne over the 3 months to 28 March 2017.

Salary histogram for Service Delivery in Newcastle upon Tyne

Service Delivery
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 28 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Delivery.

1 34 (87.18%) ITIL
2 18 (46.15%) Service Management
3 11 (28.21%) Problem Management
4 9 (23.08%) Degree
5 8 (20.51%) Change Management
5 8 (20.51%) Incident Management
5 8 (20.51%) Enterprise Architecture
5 8 (20.51%) ITIL V3
6 7 (17.95%) Windows Server
6 7 (17.95%) Stakeholder Management
6 7 (17.95%) TOGAF
6 7 (17.95%) Active Directory
6 7 (17.95%) Microsoft Certification
6 7 (17.95%) Windows
6 7 (17.95%) MCSE
7 6 (15.38%) Oracle
7 6 (15.38%) Windows Server 2003
7 6 (15.38%) VMware
7 6 (15.38%) Windows Server 2012
7 6 (15.38%) People Management
7 6 (15.38%) Portfolio Management
7 6 (15.38%) Windows Server 2008
8 5 (12.82%) Infrastructure Monitoring
8 5 (12.82%) Business Analysis
8 5 (12.82%) ITIL Certification
8 5 (12.82%) DHCP
8 5 (12.82%) DNS
8 5 (12.82%) SLA
9 4 (10.26%) Microsoft
9 4 (10.26%) Benchmarking

Service Delivery
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) Exchange Server 2013
1 3 (7.69%) Skype for Business
2 2 (5.13%) MS Exchange
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) IBM Domino
3 1 (2.56%) IBM Notes
Applications
1 1 (2.56%) MS Excel
1 1 (2.56%) MS Office
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 5 (12.82%) DHCP
1 5 (12.82%) DNS
2 3 (7.69%) Skype
3 1 (2.56%) Cisco IOS
3 1 (2.56%) LAN
3 1 (2.56%) WAN
Database & Business Intelligence
1 1 (2.56%) SQL Server
Development Applications
1 2 (5.13%) JIRA
General
1 1 (2.56%) Finance
Job Titles
1 17 (43.59%) Service Manager
2 15 (38.46%) Delivery Manager
2 15 (38.46%) Services Delivery Manager
3 9 (23.08%) Architect
4 6 (15.38%) Solutions Architect
5 5 (12.82%) Wintel Engineer
6 3 (7.69%) Service Architect
6 3 (7.69%) Support Engineer
6 3 (7.69%) Wintel Support
6 3 (7.69%) Wintel Support Engineer
7 2 (5.13%) Analyst
7 2 (5.13%) Business Manager
7 2 (5.13%) Citrix Engineer
7 2 (5.13%) ITIL Manager
7 2 (5.13%) Operations Manager
7 2 (5.13%) Relationships Manager
7 2 (5.13%) Release Manager
7 2 (5.13%) Service Analyst
7 2 (5.13%) Services Delivery Analyst
7 2 (5.13%) Team Leader
Miscellaneous
1 4 (10.26%) Analytical Skills
2 2 (5.13%) PKI
3 1 (2.56%) AS400
3 1 (2.56%) Blackberry
3 1 (2.56%) Clustering
3 1 (2.56%) CMDB
3 1 (2.56%) Smartphone
3 1 (2.56%) User Experience
3 1 (2.56%) Video Conferencing
Operating Systems
1 7 (17.95%) Windows
1 7 (17.95%) Windows Server
2 6 (15.38%) Windows Server 2003
2 6 (15.38%) Windows Server 2008
2 6 (15.38%) Windows Server 2012
Processes & Methodologies
1 34 (87.18%) ITIL
2 18 (46.15%) Service Management
3 11 (28.21%) Problem Management
4 8 (20.51%) Change Management
4 8 (20.51%) Enterprise Architecture
4 8 (20.51%) Incident Management
4 8 (20.51%) ITIL V3
5 7 (17.95%) Stakeholder Management
5 7 (17.95%) TOGAF
6 6 (15.38%) People Management
6 6 (15.38%) Portfolio Management
7 5 (12.82%) Business Analysis
7 5 (12.82%) Infrastructure Monitoring
8 4 (10.26%) Benchmarking
9 3 (7.69%) Agile Software Development
9 3 (7.69%) Performance Management
9 3 (7.69%) Project Management
10 2 (5.13%) Kanban
10 2 (5.13%) Matrix Management
10 2 (5.13%) Use Case
Programming Languages
1 4 (10.26%) PowerShell
Qualifications
1 9 (23.08%) Degree
2 7 (17.95%) MCSE
2 7 (17.95%) Microsoft Certification
3 5 (12.82%) ITIL Certification
4 1 (2.56%) CCNA
4 1 (2.56%) Cisco Certification
4 1 (2.56%) HND
4 1 (2.56%) MCITP
Quality Assurance & Compliance
1 5 (12.82%) SLA
System Software
1 7 (17.95%) Active Directory
2 2 (5.13%) VMware Infrastructure
2 2 (5.13%) XenApp
Systems Management
1 3 (7.69%) SCOM
Vendors
1 6 (15.38%) Oracle
1 6 (15.38%) VMware
2 4 (10.26%) Microsoft
3 3 (7.69%) SolarWinds
4 2 (5.13%) Citrix
4 2 (5.13%) MobileIron
5 1 (2.56%) Cisco
5 1 (2.56%) Lotus
Newcastle Upon Tyne, Tyne and Wear
Morson International
Salary: £35000.00 - £40000.00 per annum + Pension Healthcare
Posted: 19 hours ago
Newcastle Upon Tyne, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Salary: £38000.00 - £40000.00 per annum
Posted: 3 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum + 10%
Posted: 22 days ago