SLA Jobs in South Wales

Service Level Agreement (SLA)
Wales > South Wales

The table below provides summary statistics for permanent job vacancies advertised in South Wales requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 58 49 77
Rank change year-on-year -9 +28 -35
Permanent jobs citing SLA 11 53 29
As % of all permanent jobs advertised in South Wales 1.40% 3.62% 2.53%
As % of the Quality Assurance & Compliance category 7.48% 29.28% 17.58%
Number of salaries quoted 10 17 4
10th Percentile £35,875 £23,500 -
25th Percentile £37,170 £24,500 £30,000
Median annual salary (50th Percentile) £38,094 £25,047 £30,750
Median % change year-on-year +52.09% -18.55% -9.56%
75th Percentile £44,500 £27,000 £37,938
90th Percentile £65,750 £28,600 £48,175
Wales median annual salary £38,094 £26,000 £32,000
% change year-on-year +46.52% -18.75% -20.00%

All Quality Assurance and Compliance Skills
South Wales

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in South Wales.

Permanent vacancies with a requirement for quality assurance or compliance skills 147 181 165
As % of all permanent jobs advertised in South Wales 18.77% 12.37% 14.42%
Number of salaries quoted 117 94 82
10th Percentile £41,500 £25,000 £26,391
25th Percentile £56,750 £28,290 £32,500
Median annual salary (50th Percentile) £62,500 £43,750 £43,284
Median % change year-on-year +42.86% +1.08% -13.43%
75th Percentile £70,600 £58,750 £57,500
90th Percentile £73,000 £70,000 £65,225
Wales median annual salary £62,000 £40,250 £43,067
% change year-on-year +54.04% -6.54% -9.33%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing SLA in South Wales.

Salary trend for SLA in South Wales

SLA
Salary Histogram in South Wales

Salary distribution for jobs citing SLA in South Wales over the 6 months to 14 May 2025.

Salary histogram for SLA in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +30 4 £38,094 +46.52% 8
Gwent +7 4 £52,750 - 1
Newport -14 3 £36,250 +45.00%
SLA
Wales

SLA
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) Microsoft Office
Business Applications
1 2 (18.18%) SAP S/4HANA
Cloud Services
1 5 (45.45%) Microsoft 365
2 4 (36.36%) Azure
2 4 (36.36%) IaaS
2 4 (36.36%) PaaS
2 4 (36.36%) SaaS
3 1 (9.09%) Entra ID
Communications & Networking
1 4 (36.36%) DNS
1 4 (36.36%) Wi-Fi
2 2 (18.18%) Firewall
2 2 (18.18%) Network Security
2 2 (18.18%) Wireless
General
1 8 (72.73%) Welsh Language
2 7 (63.64%) Social Skills
3 4 (36.36%) Finance
4 2 (18.18%) Public Sector
5 1 (9.09%) Back Office
Job Titles
1 4 (36.36%) Network Engineer
1 4 (36.36%) Server Engineer
2 2 (18.18%) Senior
2 2 (18.18%) Senior Network Engineer
3 1 (9.09%) Desktop Support
3 1 (9.09%) Desktop Support Technician
3 1 (9.09%) Desktop Technician
3 1 (9.09%) Support Technician
Miscellaneous
1 4 (36.36%) IoT
2 2 (18.18%) Virtual Team
Operating Systems
1 5 (45.45%) Windows
2 4 (36.36%) Windows Server
3 1 (9.09%) Windows 10
Processes & Methodologies
1 9 (81.82%) ITIL
2 4 (36.36%) Collaborative Working
2 4 (36.36%) Data Collection
2 4 (36.36%) Incident Management
2 4 (36.36%) Performance Monitoring
2 4 (36.36%) Proactive Maintenance
2 4 (36.36%) Proactive Monitoring
2 4 (36.36%) Problem Management
2 4 (36.36%) Problem-Solving
2 4 (36.36%) Server Migrations
2 4 (36.36%) Service Management
2 4 (36.36%) Time Management
3 2 (18.18%) Source to Pay
4 1 (9.09%) Analytics
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Customer Experience
4 1 (9.09%) Cybersecurity
4 1 (9.09%) Patch Management
4 1 (9.09%) Software Deployment
4 1 (9.09%) Ticket Management
Qualifications
1 4 (36.36%) Azure Certification
1 4 (36.36%) CCNA
1 4 (36.36%) Cisco Certification
1 4 (36.36%) CWNA
1 4 (36.36%) CWTS
1 4 (36.36%) DBS Check
1 4 (36.36%) MCSA
1 4 (36.36%) MCSE
1 4 (36.36%) Microsoft Certification
2 1 (9.09%) CTC Cleared
2 1 (9.09%) Degree
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
System Software
1 4 (36.36%) Active Directory
1 4 (36.36%) Virtual Desktop
Vendors
1 5 (45.45%) Cisco
1 5 (45.45%) Microsoft
2 2 (18.18%) SAP