Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Wales > South Wales
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 53 52 63
Rank change year-on-year -1 +11 -20
Permanent jobs citing SLA 59 96 94
As % of all permanent IT jobs advertised in South Wales 4.11% 4.40% 3.90%
As % of the Quality Assurance & Compliance category 34.10% 34.04% 32.64%
Number of salaries quoted 51 84 86
South Wales median annual salary £29,500 £27,000 £37,500
Median salary % change year-on-year +9.26% -28.00% +10.29%
10th Percentile £25,000 £17,000 £17,500
90th Percentile £58,750 £41,000 £45,250
Wales median annual salary £33,750 £26,500 £35,000
% change year-on-year +27.36% -24.29% +2.94%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South Wales
Permanent vacancies with a requirement for quality assurance or compliance skills 173 282 288
As % of all permanent IT jobs advertised in South Wales 12.05% 12.94% 11.96%
Number of salaries quoted 148 247 255
South Wales median annual salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.67% +7.14%
10th Percentile £24,675 £20,600 £22,050
90th Percentile £57,875 £65,000 £54,500
Wales median annual salary £35,000 £35,000 £37,500
% change year-on-year - -6.67% +7.14%

SLA
Job Vacancy Trend in South Wales

Job postings citing SLA as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for SLA in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in South Wales.

Salary trend for SLA in South Wales

SLA
Salary Histogram in South Wales

The salary distribution of IT jobs citing SLA in South Wales over the 6 months to 22 November 2017.

Salary histogram for SLA in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +13 28 £26,500 -11.67%
Cardiff -7 28 £32,500 +20.37% 2
Bridgend +4 1 £27,500 +22.22%
Neath Port Talbot - 1 £57,500 -
SLA
Wales

For the 6 months to 22 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 30 (50.85%) ITIL
2 27 (45.76%) Windows
3 26 (44.07%) Microsoft
4 18 (30.51%) Windows Server
5 17 (28.81%) SQL Server
6 15 (25.42%) Linux
7 14 (23.73%) Windows Server 2008
8 12 (20.34%) Problem Management
8 12 (20.34%) Active Directory
8 12 (20.34%) Retail
9 11 (18.64%) Firewall
10 10 (16.95%) Agile Software Development
10 10 (16.95%) Cisco
10 10 (16.95%) Microsoft Office
10 10 (16.95%) DevOps
11 9 (15.25%) VMware Infrastructure
11 9 (15.25%) .NET
11 9 (15.25%) MVC
11 9 (15.25%) VMware
12 8 (13.56%) Hyper-V
13 7 (11.86%) WCF
13 7 (11.86%) WPF
13 7 (11.86%) Windows Server 2012
13 7 (11.86%) Continuous Improvement
13 7 (11.86%) Office 365
13 7 (11.86%) NetScaler
13 7 (11.86%) Bash Shell
13 7 (11.86%) Capacity Planning
13 7 (11.86%) Finance
13 7 (11.86%) WinForms

SLA
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.47%) Elasticsearch
2 3 (5.08%) Apache
2 3 (5.08%) nginx
3 2 (3.39%) Apache Solr
3 2 (3.39%) CMS
3 2 (3.39%) IIS
3 2 (3.39%) Sitecore CMS
3 2 (3.39%) Tomcat
4 1 (1.69%) Exchange Server 2013
4 1 (1.69%) MS Exchange
4 1 (1.69%) SharePoint
4 1 (1.69%) Skype for Business
Applications
1 10 (16.95%) Microsoft Office
Business Applications
1 7 (11.86%) Dynamics CRM
2 1 (1.69%) SAP ERP
Cloud Services
1 7 (11.86%) Office 365
2 6 (10.17%) Amazon AWS
2 6 (10.17%) Cloud Computing
3 4 (6.78%) Microsoft Azure
4 2 (3.39%) SaaS
Communications & Networking
1 11 (18.64%) Firewall
2 7 (11.86%) NetScaler
2 7 (11.86%) VPN
3 5 (8.47%) DHCP
3 5 (8.47%) DNS
4 4 (6.78%) Network Security
5 3 (5.08%) Cisco Nexus
5 3 (5.08%) IPsec
5 3 (5.08%) LAN
5 3 (5.08%) SAN
5 3 (5.08%) SSL
5 3 (5.08%) VLAN
6 2 (3.39%) WAN
7 1 (1.69%) Intrusion Detection
7 1 (1.69%) Skype
7 1 (1.69%) SNMP
7 1 (1.69%) Spanning Tree
7 1 (1.69%) TCP/IP
7 1 (1.69%) Wireless
7 1 (1.69%) WLAN
Database & Business Intelligence
1 17 (28.81%) SQL Server
2 6 (10.17%) SQL Server 2008
3 5 (8.47%) MongoDB
4 4 (6.78%) SQL Server 2012
4 4 (6.78%) SQL Server 2014
5 2 (3.39%) BusinessObjects
5 2 (3.39%) Data Mining
5 2 (3.39%) Data Warehouse
5 2 (3.39%) SQL Server 2016
5 2 (3.39%) SQL Server Integration Services
5 2 (3.39%) SQL Server Reporting Services
5 2 (3.39%) WhereScape RED
Development Applications
1 4 (6.78%) Team Foundation Server
2 2 (3.39%) SQL Server Management Studio (SSMS)
2 2 (3.39%) TeamCity
2 2 (3.39%) Visual Studio
General
1 12 (20.34%) Retail
2 7 (11.86%) Finance
3 6 (10.17%) Games
4 2 (3.39%) Banking
4 2 (3.39%) Law
5 1 (1.69%) Pharmaceutical
Job Titles
1 13 (22.03%) IT Support
2 9 (15.25%) DevOps Engineer
3 8 (13.56%) Support Engineer
4 7 (11.86%) 2nd Line Support
5 6 (10.17%) Desktop Support
5 6 (10.17%) Developer
6 5 (8.47%) Desktop Engineer
6 5 (8.47%) Desktop Support Engineer
6 5 (8.47%) Field Engineer
6 5 (8.47%) Field Support Engineer
6 5 (8.47%) Infrastructure Engineer
6 5 (8.47%) IT Engineer
6 5 (8.47%) IT Support Engineer
6 5 (8.47%) Team Leader
7 4 (6.78%) CRM Developer
7 4 (6.78%) Dynamics CRM Developer
7 4 (6.78%) IT Supervisor
7 4 (6.78%) Linux Engineer
7 4 (6.78%) Support Supervisor
7 4 (6.78%) Support Team Leader
Libraries, Frameworks & Software Standards
1 9 (15.25%) .NET
2 7 (11.86%) ASP.NET
2 7 (11.86%) WCF
2 7 (11.86%) Web Services
2 7 (11.86%) WinForms
2 7 (11.86%) WPF
3 2 (3.39%) ASP.NET Web Forms
3 2 (3.39%) CSS
3 2 (3.39%) HTML
Miscellaneous
1 4 (6.78%) Analytical Skills
2 3 (5.08%) Clustering
2 3 (5.08%) Data Centre
2 3 (5.08%) Xbox
3 2 (3.39%) CMDB
3 2 (3.39%) Replication
3 2 (3.39%) Virtual Team
4 1 (1.69%) Enterprise Cloud
4 1 (1.69%) iSeries
4 1 (1.69%) User Experience
Operating Systems
1 27 (45.76%) Windows
2 18 (30.51%) Windows Server
3 15 (25.42%) Linux
4 14 (23.73%) Windows Server 2008
5 7 (11.86%) Ubuntu
5 7 (11.86%) Windows Server 2012
6 6 (10.17%) CentOS
6 6 (10.17%) Debian
7 4 (6.78%) Windows 10
7 4 (6.78%) Windows 7
Processes & Methodologies
1 30 (50.85%) ITIL
2 12 (20.34%) Problem Management
3 10 (16.95%) Agile Software Development
3 10 (16.95%) DevOps
4 9 (15.25%) MVC
5 7 (11.86%) Capacity Planning
5 7 (11.86%) Continuous Improvement
5 7 (11.86%) CRM
6 6 (10.17%) Configuration Management
6 6 (10.17%) Continuous Integration
6 6 (10.17%) Data Transformation
6 6 (10.17%) OO
7 4 (6.78%) Service Delivery
7 4 (6.78%) Technical Architecture
8 3 (5.08%) Load Balancing
8 3 (5.08%) Process Improvement
8 3 (5.08%) Root Cause Analysis
8 3 (5.08%) Service Management
8 3 (5.08%) SIEM
8 3 (5.08%) Task Automation
Programming Languages
1 7 (11.86%) Bash Shell
2 6 (10.17%) Perl
2 6 (10.17%) PHP
2 6 (10.17%) Python
3 5 (8.47%) Java
4 4 (6.78%) SQL
5 2 (3.39%) C#
5 2 (3.39%) JavaScript
5 2 (3.39%) T-SQL
6 1 (1.69%) AWK
Qualifications
1 3 (5.08%) CCNA
1 3 (5.08%) Cisco Certification
2 1 (1.69%) CITP
2 1 (1.69%) ITIL Foundation Certificate
2 1 (1.69%) MCSE
2 1 (1.69%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.39%) QA
2 1 (1.69%) GDPR
2 1 (1.69%) PCI DSS
System Software
1 12 (20.34%) Active Directory
2 9 (15.25%) VMware Infrastructure
3 8 (13.56%) Hyper-V
4 3 (5.08%) VMware ESXi
5 1 (1.69%) Docker
Systems Management
1 6 (10.17%) Opscode Chef
1 6 (10.17%) Puppet
2 1 (1.69%) Ansible
2 1 (1.69%) Microsoft Data Protection Manager
Vendors
1 26 (44.07%) Microsoft
2 10 (16.95%) Cisco
3 9 (15.25%) VMware
4 6 (10.17%) Citrix
4 6 (10.17%) Red Hat
5 5 (8.47%) Intel
6 3 (5.08%) Dell
7 2 (3.39%) EMC
7 2 (3.39%) ICL
7 2 (3.39%) Nimble Storage
7 2 (3.39%) SAP
7 2 (3.39%) Sitecore
8 1 (1.69%) CheckPoint