The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Wales / South Wales
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 41 62 50
Rank change year-on-year +21 -12  
Permanent jobs citing SLA 48 41 49
As % of all permanent IT jobs advertised in South Wales 5.51% 3.30% 4.15%
As % of the Quality Assurance & Compliance category 42.11% 23.98% 33.11%
Number of salaries quoted 42 36 40
Median salary £32,500 £27,000 £38,800
Median salary % change year-on-year +20.37% -30.41%  
90% offered a salary of more than £22,050 £18,350 £23,000
10% offered a salary of more than £60,000 £43,950 £42,500
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
South Wales
Permanent job vacancies with a requirement for quality assurance and compliance skills 114 171 148
As % of all permanent IT job vacancies advertised in South Wales 13.09% 13.76% 12.52%
Number of salaries quoted 103 153 122
Median salary £45,000 £37,500 £40,000
Median salary % change year-on-year +20.00% -6.25%  
90% offered a salary of more than £24,000 £23,000 £23,900
10% offered a salary of more than £51,250 £70,000 £50,000
UK excluding London median salary £42,500 £44,500 £42,500
% change year-on-year -4.49% +4.70%  

SLA
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in South Wales.

Salary trend for SLA in South Wales

SLA
Salary Histogram in South Wales

The salary distribution of IT jobs citing SLA in South Wales over the 3 months to 29 March 2017.

Salary histogram for SLA in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +14 34 £33,750 +29.80% 4
Caerphilly -2 6 £30,500 -6.15%
Newport +5 4 £24,000 -26.15%
Torfaen +16 2 - -
Bridgend +10 1 £40,000 -11.11% 3
SLA
Wales

For the 6 months to 29 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 29 (35.80%) Windows
2 28 (34.57%) ITIL
3 22 (27.16%) Microsoft
4 20 (24.69%) Active Directory
5 19 (23.46%) VMware
5 19 (23.46%) Windows Server
6 16 (19.75%) Service Delivery
7 14 (17.28%) Finance
7 14 (17.28%) Firewall
7 14 (17.28%) MS Excel
7 14 (17.28%) Office 365
8 13 (16.05%) Security Cleared
8 13 (16.05%) Windows Server 2012
8 13 (16.05%) Data Centre
9 11 (13.58%) Agile Software Development
10 10 (12.35%) PDA
10 10 (12.35%) Statistics
11 9 (11.11%) Hyper-V
11 9 (11.11%) DevOps
11 9 (11.11%) Configuration Management
11 9 (11.11%) ITSM
11 9 (11.11%) Service Management
11 9 (11.11%) MS Exchange
11 9 (11.11%) MS Office
11 9 (11.11%) PHP
11 9 (11.11%) Cisco Certification
12 8 (9.88%) Python
12 8 (9.88%) CCNA
12 8 (9.88%) Cisco
12 8 (9.88%) Perl

SLA
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.11%) MS Exchange
2 8 (9.88%) Exchange Server 2010
3 4 (4.94%) Exchange Server 2007
3 4 (4.94%) IBM Notes
4 3 (3.70%) IIS
5 2 (2.47%) Exchange Server 2013
6 1 (1.23%) SharePoint
Applications
1 14 (17.28%) MS Excel
2 9 (11.11%) MS Office
3 8 (9.88%) MS PowerPoint
4 2 (2.47%) MS Visio
Business Applications
1 3 (3.70%) Sage 200
1 3 (3.70%) Sage 50
2 1 (1.23%) Dynamics CRM
2 1 (1.23%) Maximo
Cloud Services
1 14 (17.28%) Office 365
2 7 (8.64%) Amazon AWS
3 1 (1.23%) Microsoft Azure
Communications & Networking
1 14 (17.28%) Firewall
2 6 (7.41%) SAN
2 6 (7.41%) SMS
3 5 (6.17%) Wireless
4 4 (4.94%) DNS
4 4 (4.94%) LAN
5 3 (3.70%) VoIP
5 3 (3.70%) WAN
6 2 (2.47%) BGP
6 2 (2.47%) Cisco Nexus
6 2 (2.47%) DHCP
6 2 (2.47%) Internet
6 2 (2.47%) IPsec
6 2 (2.47%) NAS
6 2 (2.47%) TCP/IP
6 2 (2.47%) VPN
7 1 (1.23%) Cisco ASA
7 1 (1.23%) HSRP
7 1 (1.23%) VRRP
7 1 (1.23%) WebEx
Database & Business Intelligence
1 6 (7.41%) SQL Server
2 4 (4.94%) SQL Server 2008
2 4 (4.94%) SQL Server 2012
3 3 (3.70%) SQL Server 2014
4 2 (2.47%) Oracle Reports
Development Applications
1 1 (1.23%) Rational DOORS
1 1 (1.23%) Subversion
1 1 (1.23%) Visual Studio
General
1 14 (17.28%) Finance
2 8 (9.88%) Games
3 4 (4.94%) Banking
3 4 (4.94%) Telecoms
4 1 (1.23%) Back Office
4 1 (1.23%) Retail
Job Titles
1 24 (29.63%) Support Engineer
2 14 (17.28%) IT Support
3 11 (13.58%) Analyst
3 11 (13.58%) IT Engineer
4 10 (12.35%) Break Fix Engineer
4 10 (12.35%) IT Support Engineer
5 8 (9.88%) DevOps Engineer
5 8 (9.88%) Service Manager
6 7 (8.64%) 3rd Line Engineer
6 7 (8.64%) 3rd Line Support
6 7 (8.64%) 3rd Line Support Engineer
6 7 (8.64%) Delivery Manager
6 7 (8.64%) IT Manager
6 7 (8.64%) Services Delivery Manager
6 7 (8.64%) Support Analyst
7 6 (7.41%) Infrastructure Engineer
8 5 (6.17%) Service Analyst
8 5 (6.17%) Service Desk Analyst
9 4 (4.94%) 2nd Line Support
9 4 (4.94%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 6 (7.41%) Flash
2 1 (1.23%) .NET
2 1 (1.23%) Web Services
Miscellaneous
1 13 (16.05%) Data Centre
2 10 (12.35%) PDA
3 5 (6.17%) Management Information System
4 4 (4.94%) Analytical Skills
5 3 (3.70%) CMDB
6 2 (2.47%) Distributed Denial-of-Service
6 2 (2.47%) Virtual Team
7 1 (1.23%) Fintech
Operating Systems
1 29 (35.80%) Windows
2 19 (23.46%) Windows Server
3 13 (16.05%) Windows Server 2012
4 8 (9.88%) Linux
5 5 (6.17%) Mac OS X
6 4 (4.94%) Windows Server 2003
6 4 (4.94%) Windows Server 2008
7 3 (3.70%) Windows 10
7 3 (3.70%) Windows 7
7 3 (3.70%) Windows 8
Processes & Methodologies
1 28 (34.57%) ITIL
2 16 (19.75%) Service Delivery
3 11 (13.58%) Agile Software Development
4 10 (12.35%) Statistics
5 9 (11.11%) Configuration Management
5 9 (11.11%) DevOps
5 9 (11.11%) ITSM
5 9 (11.11%) Service Management
6 8 (9.88%) Continuous Integration
6 8 (9.88%) Mentoring
6 8 (9.88%) OO
7 7 (8.64%) Performance Management
7 7 (8.64%) Stakeholder Management
8 6 (7.41%) Business Development
8 6 (7.41%) Contract Management
8 6 (7.41%) Critical Success Factor
8 6 (7.41%) Escalation Management
8 6 (7.41%) Financial Modelling
8 6 (7.41%) Service Design
8 6 (7.41%) Stakeholder Engagement
Programming Languages
1 9 (11.11%) PHP
2 8 (9.88%) Bash Shell
2 8 (9.88%) Perl
2 8 (9.88%) Python
3 3 (3.70%) SQL
4 1 (1.23%) C#
4 1 (1.23%) VB.NET
Qualifications
1 13 (16.05%) Security Cleared
2 9 (11.11%) Cisco Certification
3 8 (9.88%) CCNA
4 7 (8.64%) Microsoft Certification
5 6 (7.41%) ISEB
5 6 (7.41%) MCSE
6 5 (6.17%) Degree
7 3 (3.70%) ITIL Certification
8 2 (2.47%) MCP
9 1 (1.23%) CCNP
9 1 (1.23%) ITIL Foundation Certificate
9 1 (1.23%) MCSA
Quality Assurance & Compliance
1 2 (2.47%) QA
2 1 (1.23%) ISO/IEC 27001
System Software
1 20 (24.69%) Active Directory
2 9 (11.11%) Hyper-V
3 5 (6.17%) VMware Infrastructure
4 2 (2.47%) VMware ESXi
Systems Management
1 8 (9.88%) Opscode Chef
1 8 (9.88%) Puppet
2 3 (3.70%) NetBackup
3 1 (1.23%) SCCM
3 1 (1.23%) Tivoli
3 1 (1.23%) WSUS
Vendors
1 22 (27.16%) Microsoft
2 19 (23.46%) VMware
3 8 (9.88%) Cisco
4 6 (7.41%) Cadence
4 6 (7.41%) Dell
5 5 (6.17%) Apple
6 4 (4.94%) Avaya
6 4 (4.94%) ICL
6 4 (4.94%) Lotus
6 4 (4.94%) Veeam
7 3 (3.70%) Sage
8 2 (2.47%) Alcatel-Lucent
8 2 (2.47%) CheckPoint
8 2 (2.47%) Ciena
8 2 (2.47%) F5
8 2 (2.47%) Huawei
8 2 (2.47%) Nokia
8 2 (2.47%) Oracle
8 2 (2.47%) Tellabs
8 2 (2.47%) Veritas
Cardiff, South Glamorgan
international baccalaureate
Salary: £45000 - £49000 per year
Posted: 7 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 13 days ago
Cardiff, South Glamorgan
National Assembly for Wales
Salary: From £26,917 to £36,909 per annum
Posted: 15 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £60000 - £65000 per annum
Posted: 5 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 22 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 27 days ago
Cardiff, South Glamorgan
Companies House
Salary: From £28,567 to £33,135 per annum Generous pension scheme, 30 days A/L
Posted: 8 days ago