1st/2nd Line Support Analyst Jobs in Norfolk

1st/2nd Line Support Analyst
East of England > Norfolk

The median 1st/2nd Line Support Analyst salary in Norfolk is £22,500 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 73 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support Analyst 1 0 0
As % of all permanent jobs advertised in Norfolk 0.13% - -
As % of the Job Titles category 0.14% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £21,250 - -
Median annual salary (50th Percentile) £22,500 - -
75th Percentile £23,750 - -
90th Percentile - - -
East of England median annual salary £22,500 £27,500 £31,000
% change year-on-year -18.18% -11.29% +10.71%

All Permanent IT Job Vacancies
Norfolk

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 698 193 142
% of permanent jobs with a recognized job title 93.44% 73.11% 72.08%
Number of salaries quoted 475 97 86
10th Percentile £26,000 £24,000 £20,250
25th Percentile £29,000 £32,500 £27,125
Median annual salary (50th Percentile) £40,000 £41,000 £41,089
Median % change year-on-year -2.44% -0.22% +0.22%
75th Percentile £51,875 £55,000 £51,250
90th Percentile £57,500 £66,490 £62,500
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

1st/2nd Line Support Analyst
Job Vacancy Trend in Norfolk

Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for 1st/2nd Line Support Analyst in Norfolk

1st/2nd Line Support Analyst
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing 1st/2nd Line Support Analyst in Norfolk.

Salary trend for 1st/2nd Line Support Analyst in Norfolk

1st/2nd Line Support Analyst Skill Set
Top 14 Co-occurring Skills and Capabilities in Norfolk

For the 6 months to 1 May 2024, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring 1st/2nd Line Support Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) A+ Certification
1 1 (100.00%) Finance
1 1 (100.00%) Legal
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer-Centric Approach
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Collaborative Culture

1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Finance
1 1 (100.00%) Legal
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer-Centric Approach
1 1 (100.00%) Customer-Centricity
1 1 (100.00%) ITIL
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) Microsoft Certification
Vendors
1 1 (100.00%) Microsoft