3rd Line Support Job Trends in Norfolk

Third Line Support
East of England > Norfolk

The median Third Line Support salary in Norfolk is £40,000 per year, according to job vacancies posted during the 6 months leading to 14 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 29 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Support 2 0 0
As % of all permanent jobs in Norfolk 1.01% - -
As % of the Job Titles category 1.03% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £40,000 - -
East of England median annual salary £47,500 £40,000 £43,500
% change year-on-year +18.75% -8.05% +27.94%

All Permanent IT Job Vacancies
Norfolk

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 195 352 88
% of permanent jobs with a recognized job title 97.99% 98.05% 95.65%
Number of salaries quoted 120 214 55
10th Percentile £25,900 £26,000 £26,250
25th Percentile £34,250 £30,000 £34,035
Median annual salary (50th Percentile) £40,000 £45,000 £47,500
Median % change year-on-year -11.11% -5.26% +17.80%
75th Percentile £58,750 £60,000 £57,500
90th Percentile £62,500 £80,000 £82,500
East of England median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - -

3rd Line Support
Job Vacancy Trend in Norfolk

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Norfolk.

3rd Line Support job vacancy trend in Norfolk

3rd Line Support
Salary Trend in Norfolk

Salary distribution trend for 3rd Line Support job vacancies in Norfolk.

Salary distribution trend for 3rd Line Support job vacancies in Norfolk

3rd Line Support
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Norfolk region over the 6 months to 14 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich - 2 £40,000 - 1
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Norfolk

For the 6 months to 14 November 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring 3rd Line Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) CCNA
1 2 (100.00%) CCNP
1 2 (100.00%) Cisco
1 2 (100.00%) Cisco Certification
1 2 (100.00%) DBS Check
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) EIGRP
1 2 (100.00%) Firewall
1 2 (100.00%) IMAP
1 2 (100.00%) Intrusion Detection
1 2 (100.00%) LAN
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Network Monitoring
1 2 (100.00%) Network Security
1 2 (100.00%) OSPF
1 2 (100.00%) POP3
1 2 (100.00%) Problem-Solving
1 2 (100.00%) SMTP
1 2 (100.00%) SolarWinds
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) Strategic Thinking
1 2 (100.00%) TCP/IP
1 2 (100.00%) Time Management
1 2 (100.00%) VLAN
1 2 (100.00%) VPN
1 2 (100.00%) WAN

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Norfolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) EIGRP
1 2 (100.00%) Firewall
1 2 (100.00%) IMAP
1 2 (100.00%) Intrusion Detection
1 2 (100.00%) LAN
1 2 (100.00%) Network Security
1 2 (100.00%) OSPF
1 2 (100.00%) POP3
1 2 (100.00%) SMTP
1 2 (100.00%) TCP/IP
1 2 (100.00%) VLAN
1 2 (100.00%) VPN
1 2 (100.00%) WAN
1 2 (100.00%) Wireless
1 2 (100.00%) Wireshark
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Network Monitoring
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) Strategic Thinking
1 2 (100.00%) Time Management
Qualifications
1 2 (100.00%) CCNA
1 2 (100.00%) CCNP
1 2 (100.00%) Cisco Certification
1 2 (100.00%) DBS Check
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) SolarWinds