Period
to

The median annual salary for a 3rd Line Support was £33,750 in advertised job vacancies in the North East during the 6 months to 15 August 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
England > North East
6 months to
15 Aug 2022
Same period 2021 Same period 2020
Rank 107 - 76
Rank change year-on-year - - +20
Permanent jobs requiring a 3rd Line Support 4 0 5
As % of all permanent jobs advertised in the North East 0.28% - 0.66%
As % of the Job Titles category 0.29% - 0.68%
Number of salaries quoted 4 0 5
10th Percentile £28,150 - £28,787
25th Percentile £28,375 - £30,717
Median annual salary (50th Percentile) £33,750 - £31,410
Median % change year-on-year - - -10.26%
75th Percentile £39,875 - £40,250
90th Percentile £44,600 - £41,000
England median annual salary £42,750 £40,000 £39,000
% change year-on-year +6.88% +2.56% -2.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1,359 1,082 735
% of permanent IT jobs with a recognized job title 95.17% 92.40% 97.61%
Number of salaries quoted 970 836 629
10th Percentile £26,250 £26,250 £24,250
25th Percentile £35,000 £32,500 £31,500
Median annual salary (50th Percentile) £46,111 £45,000 £40,000
Median % change year-on-year +2.47% +12.50% -
75th Percentile £61,938 £56,500 £50,000
90th Percentile £82,500 £65,000 £60,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

3rd Line Support
Job Vacancy Trend in the North East

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for 3rd Line Support in the North East

3rd Line Support
Salary Trend in the North East

3-month moving average salary quoted in jobs citing 3rd Line Support in the North East.

Salary trend for 3rd Line Support in the North East

3rd Line Support
Salary Histogram in the North East

Salary distribution for jobs citing 3rd Line Support in the North East over the 6 months to 15 August 2022.

Salary histogram for 3rd Line Support in the North East

3rd Line Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North East region over the 6 months to 15 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 4 £33,750 -
3rd Line Support
England

3rd Line Support Skill Set
Top 27 Co-occurring IT Skills in the North East

For the 6 months to 15 August 2022, 3rd Line Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring 3rd Line Support in the job title.

1 3 (75.00%) Windows
1 3 (75.00%) Microsoft
1 3 (75.00%) Active Directory
1 3 (75.00%) Microsoft 365
1 3 (75.00%) Windows Server
2 2 (50.00%) Microsoft Certification
2 2 (50.00%) Azure
2 2 (50.00%) SharePoint
2 2 (50.00%) MS Exchange
2 2 (50.00%) VMware
3 1 (25.00%) ISO/IEC 27001
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Hyper-V
3 1 (25.00%) Veeam
3 1 (25.00%) DHCP
3 1 (25.00%) DNS
3 1 (25.00%) Citrix
3 1 (25.00%) SQL Server
3 1 (25.00%) Microsoft Office
3 1 (25.00%) ITIL
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) ITSM
3 1 (25.00%) Network Monitoring
3 1 (25.00%) Mentoring
3 1 (25.00%) Coaching
3 1 (25.00%) Zerto
3 1 (25.00%) Azure Active Directory

3rd Line Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
1 2 (50.00%) SharePoint
Applications
1 1 (25.00%) Microsoft Office
Cloud Services
1 3 (75.00%) Microsoft 365
2 2 (50.00%) Azure
3 1 (25.00%) Azure Active Directory
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
Database & Business Intelligence
1 1 (25.00%) SQL Server
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Coaching
1 1 (25.00%) Continuous Improvement
1 1 (25.00%) ITIL
1 1 (25.00%) ITSM
1 1 (25.00%) Mentoring
1 1 (25.00%) Network Monitoring
Qualifications
1 2 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) ISO/IEC 27001
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) Hyper-V
2 1 (25.00%) VMware Infrastructure
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) VMware
3 1 (25.00%) Citrix
3 1 (25.00%) Veeam
3 1 (25.00%) Zerto