The median annual salary for a 3rd Line Support was £35,000 in advertised job vacancies in England during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
UK / England
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 468 390 394
Rank change year-on-year -78 +4  
Permanent jobs requiring a 3rd Line Support 462 700 802
As % of all permanent IT jobs advertised in England 0.56% 0.77% 0.77%
As % of the Job Titles category 0.58% 0.80% 0.80%
Number of salaries quoted 402 619 701
Median salary £35,000 £35,500 £37,500
Median salary % change year-on-year -1.40% -5.33%  
90% offered a salary of more than £28,000 £28,500 £28,500
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London median salary £35,000 £34,143 £36,000
% change year-on-year +2.51% -5.15%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79492 88017 100281
As % of all permanent IT job vacancies advertised in England 95.99% 96.53% 96.63%
Number of salaries quoted 65375 75047 83568
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in England.

Salary trend for 3rd Line Support in England

3rd Line Support
Salary Histogram in England

The salary distribution of IT jobs citing 3rd Line Support in England over the 3 months to 25 June 2017.

Salary histogram for 3rd Line Support in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -55 126 £39,500 +1.28% 9
South East -19 108 £35,000 -6.66% 13
North West -39 50 £32,500 - 7
East of England -6 48 £40,000 +6.66% 6
South West 0 46 £34,000 +11.02% 4
Yorkshire +8 39 £32,500 +3.17% 5
West Midlands -10 36 £38,750 +19.23% 6
East Midlands -4 10 £31,500 -2.32% 3
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 25 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 710 (74.27%) Windows
2 605 (63.28%) Active Directory
3 513 (53.66%) Microsoft
4 483 (50.52%) Windows Server
5 471 (49.27%) VMware
6 332 (34.73%) MS Exchange
7 326 (34.10%) Windows Server 2012
8 289 (30.23%) Firewall
9 288 (30.13%) Windows Server 2008
10 280 (29.29%) ITIL
11 256 (26.78%) VMware Infrastructure
12 252 (26.36%) Office 365
13 243 (25.42%) Cisco
14 235 (24.58%) Citrix
15 217 (22.70%) DNS
16 210 (21.97%) Hyper-V
17 208 (21.76%) SAN
18 193 (20.19%) SQL
19 190 (19.87%) WAN
20 186 (19.46%) LAN
21 173 (18.10%) DHCP
22 167 (17.47%) SQL Server
23 163 (17.05%) Microsoft Certification
24 155 (16.21%) Cisco Certification
25 145 (15.17%) Linux
26 141 (14.75%) Microsoft Office
27 137 (14.33%) Exchange Server 2010
28 134 (14.02%) CCNA
29 131 (13.70%) Windows 7
30 127 (13.28%) TCP/IP

3rd Line Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 332 (34.73%) MS Exchange
2 137 (14.33%) Exchange Server 2010
3 93 (9.73%) Exchange Server 2013
4 78 (8.16%) Skype for Business
5 77 (8.05%) IIS
6 61 (6.38%) SharePoint
7 45 (4.71%) Exchange Server 2007
8 42 (4.39%) Exchange Server 2003
9 10 (1.05%) Apache
9 10 (1.05%) SAS
9 10 (1.05%) Tomcat
10 9 (0.94%) IBM Notes
11 7 (0.73%) CMS
11 7 (0.73%) Confluence
11 7 (0.73%) SharePoint 2013
12 6 (0.63%) Blackberry Enterprise Server
13 4 (0.42%) Site Server
14 3 (0.31%) BizTalk Server
15 2 (0.21%) SharePoint 2010
15 2 (0.21%) WebSphere
Applications
1 141 (14.75%) Microsoft Office
2 8 (0.84%) Microsoft Excel
3 4 (0.42%) MS Visio
4 1 (0.10%) InfoPath
4 1 (0.10%) Spreadsheet
Business Applications
1 3 (0.31%) Dynamics CRM
1 3 (0.31%) Dynamics NAV
2 1 (0.10%) NetSuite
2 1 (0.10%) Oracle EBS
2 1 (0.10%) Remedy ITSM
2 1 (0.10%) SAP Oil and Gas
2 1 (0.10%) Unit4 Business World
Cloud Services
1 252 (26.36%) Office 365
2 118 (12.34%) Microsoft Azure
3 44 (4.60%) Amazon AWS
4 28 (2.93%) SaaS
5 21 (2.20%) PaaS
6 15 (1.57%) IaaS
7 13 (1.36%) Mimecast
8 9 (0.94%) OneDrive
8 9 (0.94%) Virtual Private Cloud
9 7 (0.73%) Google Cloud Platform
10 5 (0.52%) Azure Active Directory
11 4 (0.42%) OpenDNS
12 3 (0.31%) AWS CloudFormation
13 2 (0.21%) Dropbox
14 1 (0.10%) Boomi
14 1 (0.10%) Cloud Computing
14 1 (0.10%) Dynamics 365
14 1 (0.10%) G Suite
14 1 (0.10%) Yammer
Communications & Networking
1 289 (30.23%) Firewall
2 217 (22.70%) DNS
3 208 (21.76%) SAN
4 190 (19.87%) WAN
5 186 (19.46%) LAN
6 173 (18.10%) DHCP
7 127 (13.28%) TCP/IP
8 106 (11.09%) VLAN
9 91 (9.52%) VPN
10 78 (8.16%) VoIP
11 70 (7.32%) Internet
11 70 (7.32%) Skype
12 54 (5.65%) NAS
13 48 (5.02%) Wireless
14 43 (4.50%) Remote Desktop
15 36 (3.77%) MPLS
16 33 (3.45%) Cisco ASA
17 25 (2.62%) iSCSI
18 23 (2.41%) Wi-Fi
19 22 (2.30%) Network Security
Database & Business Intelligence
1 167 (17.47%) SQL Server
2 24 (2.51%) SQL Server 2008
3 16 (1.67%) SQL Server 2005
4 11 (1.15%) SQL Server 2012
5 10 (1.05%) Amazon RDS
6 6 (0.63%) MySQL
7 5 (0.52%) Snowflake Schema
7 5 (0.52%) SQL Server 2014
8 4 (0.42%) Crystal Reports
8 4 (0.42%) MS Access
9 3 (0.31%) PostgreSQL
9 3 (0.31%) SQL Server 2016
10 2 (0.21%) DB2
10 2 (0.21%) Informix
10 2 (0.21%) Oracle Database
10 2 (0.21%) SQL Server 2000
11 1 (0.10%) Oracle BI EE
11 1 (0.10%) Relational Database
11 1 (0.10%) SQL Server Reporting Services
11 1 (0.10%) Sybase ASE
Development Applications
1 13 (1.36%) JIRA
2 5 (0.52%) Team Foundation Server
3 3 (0.31%) SQL Server Management Studio (SSMS)
4 2 (0.21%) MSI
5 1 (0.10%) Git (software)
5 1 (0.10%) Subversion
5 1 (0.10%) TortoiseSVN
5 1 (0.10%) Visual Studio
General
1 106 (11.09%) Finance
2 54 (5.65%) Retail
3 34 (3.56%) Telecoms
4 24 (2.51%) Banking
5 22 (2.30%) Law
6 17 (1.78%) Legal
6 17 (1.78%) Manufacturing
7 13 (1.36%) Games
8 9 (0.94%) Advertising
9 5 (0.52%) Front Office
10 4 (0.42%) Investment Banking
11 3 (0.31%) Financial Institution
11 3 (0.31%) French Language
11 3 (0.31%) Marketing
12 2 (0.21%) Automotive
12 2 (0.21%) German Language
13 1 (0.10%) Back Office
13 1 (0.10%) Electronics
13 1 (0.10%) Multimedia
13 1 (0.10%) Publishing
Libraries, Frameworks & Software Standards
1 42 (4.39%) .NET
2 16 (1.67%) Software Packaging
3 13 (1.36%) HTML
4 12 (1.26%) Web Services
5 9 (0.94%) LAMP
6 8 (0.84%) Middleware
7 7 (0.73%) XML
8 6 (0.63%) ASP.NET
8 6 (0.63%) COM
8 6 (0.63%) jQuery
9 5 (0.52%) Ajax
9 5 (0.52%) CSS
10 4 (0.42%) AngularJS
11 3 (0.31%) JSP
11 3 (0.31%) RabbitMQ
12 2 (0.21%) .NET Framework
12 2 (0.21%) ASP.NET Web Forms
12 2 (0.21%) Flash
13 1 (0.10%) EDI
13 1 (0.10%) XSLT
Miscellaneous
1 68 (7.11%) Data Centre
2 52 (5.44%) Clustering
3 46 (4.81%) Analytical Skills
4 30 (3.14%) Blackberry
5 29 (3.03%) Driving Licence
6 21 (2.20%) Management Information System
7 20 (2.09%) Computer Science
8 19 (1.99%) Fat Client
8 19 (1.99%) Thin Client
9 13 (1.36%) Hybrid Cloud
9 13 (1.36%) iPad
10 11 (1.15%) EPoS
10 11 (1.15%) PKI
11 10 (1.05%) Video Conferencing
12 9 (0.94%) Enterprise Software
12 9 (0.94%) HP StoreVirtual
13 7 (0.73%) BYOD
13 7 (0.73%) Client/Server
13 7 (0.73%) Greenfield Project
13 7 (0.73%) PDA
Operating Systems
1 710 (74.27%) Windows
2 483 (50.52%) Windows Server
3 326 (34.10%) Windows Server 2012
4 288 (30.13%) Windows Server 2008
5 145 (15.17%) Linux
6 131 (13.70%) Windows 7
7 112 (11.72%) Windows Server 2003
8 80 (8.37%) Windows 10
9 48 (5.02%) Windows 8
10 37 (3.87%) Windows XP
11 32 (3.35%) Apple iOS
11 32 (3.35%) Unix
12 28 (2.93%) Android
12 28 (2.93%) Mac OS X
13 22 (2.30%) Red Hat Enterprise Linux
14 16 (1.67%) AIX
14 16 (1.67%) Mac OS
15 15 (1.57%) CentOS
16 12 (1.26%) Windows Vista
17 5 (0.52%) VMS
Processes & Methodologies
1 280 (29.29%) ITIL
2 69 (7.22%) Mentoring
3 57 (5.96%) Migration
4 49 (5.13%) Disaster Recovery
5 46 (4.81%) Service Delivery
5 46 (4.81%) Service Management
6 36 (3.77%) Change Management
7 35 (3.66%) Presales
8 32 (3.35%) Incident Management
9 30 (3.14%) Project Management
10 29 (3.03%) Kalman Filter
11 28 (2.93%) ITIL V3
11 28 (2.93%) Root Cause Analysis
11 28 (2.93%) Server Building
11 28 (2.93%) Time Management
12 27 (2.82%) E-Commerce
13 25 (2.62%) Coaching
14 23 (2.41%) Patch Management
15 21 (2.20%) High Availability
15 21 (2.20%) Problem Management
Programming Languages
1 193 (20.19%) SQL
2 99 (10.36%) PowerShell
3 37 (3.87%) C#
4 27 (2.82%) Shell Script
5 25 (2.62%) VB
6 20 (2.09%) VBScript
7 15 (1.57%) C
7 15 (1.57%) T-SQL
8 13 (1.36%) Java
9 12 (1.26%) Bash Shell
10 9 (0.94%) VBA
11 8 (0.84%) JavaScript
12 6 (0.63%) VB6
13 5 (0.52%) PHP
14 3 (0.31%) C++
14 3 (0.31%) Python
14 3 (0.31%) VB.NET
15 1 (0.10%) AWK
15 1 (0.10%) Bourne shell
15 1 (0.10%) Groovy
Qualifications
1 163 (17.05%) Microsoft Certification
2 155 (16.21%) Cisco Certification
3 134 (14.02%) CCNA
4 113 (11.82%) MCSE
5 64 (6.69%) MCSA
6 56 (5.86%) CCNP
7 45 (4.71%) MCP
8 44 (4.60%) VMware Certified Professional (VCP)
9 43 (4.50%) Degree
10 30 (3.14%) MCITP
11 29 (3.03%) ITIL Certification
12 24 (2.51%) CCIE
13 17 (1.78%) Security Cleared
14 16 (1.67%) Citrix Certification
15 15 (1.57%) A+ Certification
16 14 (1.46%) MCTS
17 12 (1.26%) CCAA
18 11 (1.15%) Network+ Certification
19 10 (1.05%) CCA
20 8 (0.84%) CCSA
Quality Assurance & Compliance
1 102 (10.67%) SLA
2 14 (1.46%) PCI DSS
3 10 (1.05%) ISO/IEC 27001
4 4 (0.42%) SSAE 16
5 2 (0.21%) GxP
5 2 (0.21%) QA
5 2 (0.21%) Sarbanes-Oxley
System Software
1 605 (63.28%) Active Directory
2 256 (26.78%) VMware Infrastructure
3 210 (21.97%) Hyper-V
4 90 (9.41%) XenApp
5 71 (7.43%) vSphere
6 54 (5.65%) Terminal Services
7 49 (5.13%) VMware ESXi
8 40 (4.18%) XenDesktop
9 15 (1.57%) VMware Workstation
10 13 (1.36%) Virtual Desktop
11 11 (1.15%) XenServer
12 10 (1.05%) Virtual Servers
13 9 (0.94%) Microsoft App-V
13 9 (0.94%) Virtual Machines
14 8 (0.84%) VMware Server
15 4 (0.42%) OpenSIPS
16 3 (0.31%) BitLocker
16 3 (0.31%) Microsoft Virtual Server
17 2 (0.21%) Citrix Presentation Server
17 2 (0.21%) vCloud
Systems Management
1 123 (12.87%) SCCM
2 72 (7.53%) WSUS
3 67 (7.01%) Backup Exec
4 28 (2.93%) SCOM
5 21 (2.20%) Microsoft Data Protection Manager
6 20 (2.09%) Norton AntiVirus
7 12 (1.26%) SCDPM
8 11 (1.15%) vCenter Server
9 10 (1.05%) SmoothWall
10 8 (0.84%) FortiGate
10 8 (0.84%) Microsoft Clustering
10 8 (0.84%) Puppet
10 8 (0.84%) SCVMM
10 8 (0.84%) ZENworks
11 7 (0.73%) NetBackup
12 6 (0.63%) Opsview
13 5 (0.52%) HP Data Protector
14 4 (0.42%) BMC PATROL
14 4 (0.42%) Jamf Pro
14 4 (0.42%) Microsoft Intune
Vendors
1 513 (53.66%) Microsoft
2 471 (49.27%) VMware
3 243 (25.42%) Cisco
4 235 (24.58%) Citrix
5 120 (12.55%) HP
6 81 (8.47%) Dell
7 68 (7.11%) Veeam
8 58 (6.07%) NetApp
9 57 (5.96%) Avaya
10 42 (4.39%) Apple
11 37 (3.87%) Symantec
12 36 (3.77%) Juniper
13 31 (3.24%) CheckPoint
14 30 (3.14%) Sophos
15 25 (2.62%) EMC
15 25 (2.62%) Red Hat
15 25 (2.62%) SonicWALL
16 18 (1.88%) 3PAR
16 18 (1.88%) CommVault
16 18 (1.88%) IBM
London
Talent Point Ltd
Salary: £40000.00 - £45000.00 per annum + Bonus
Posted: Yesterday
Farnham, Surrey
Redrock Consulting Ltd
Salary: £27000 - £35000 per annum + Company car, Allowance, variety
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 2 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: 2 days ago
Buckinghamshire
Network ITR
Salary: £30000 - £38500 per annum
Posted: 3 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Search Consultancy
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum + + Benefits + OnCall
Posted: 2 days ago
Leeds, West Yorkshire
Oscar
Salary: £24000 - £27000 per annum
Posted: 5 days ago
London
Etech Partners
Salary: To £60K + Outstanding Bens
Posted: 4 days ago
Cheltenham, Gloucestershire
ninesharp
Salary: £31000 - £36000 per annum + excellent benefits
Posted: 6 days ago
Warrington, Cheshire
Greywood Associates Limited
Salary: £35000 - £38000 per annum + bens
Posted: 3 days ago
Warrington, Cheshire
Mortimer Spinks
Posted: 3 days ago
Bury St. Edmunds, Suffolk
Hurren and Hope
Salary: £30k - 35k per year
Posted: 4 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + Bonus + Benefits
Posted: Yesterday
South West London
Millshill Recruitment Ltd
Salary: £35000 - £45000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Senitor Associates
Posted: 4 days ago
North West
Redrock Consulting Ltd
Salary: £35000 - £40000 per annum + Excellent Training + Development
Posted: 2 days ago
Wellingborough, Northamptonshire
Latcom Ltd
Salary: From £30,000 to £33,000 per annum + £2k on call + Excellent Pension +
Posted: 4 days ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 4 days ago
Crawley, West Sussex
Itecco
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Banbury, Oxfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Company + Bonus
Posted: 6 days ago
Derby, Derbyshire
Smarterways Ltd.
Salary: From £20,000 to £30,000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £33,000 to £36,000 per annum
Posted: 5 days ago
Kingston Upon Thames, Surrey
Brand Learning
Posted: 5 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago