3rd Line Support Job Trends in England

Third Line Support
UK > England

The median Third Line Support salary in England is £46,000 per year, according to job vacancies posted during the 6 months leading to 25 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Oct 2026		 Same period 2025 Same period 2024
Rank 607 386 557
Rank change year-on-year -221 +171 -90
Permanent 3rd Line Support jobs 186 262 160
As % of all permanent jobs in England 0.17% 0.61% 0.26%
As % of the Job Titles category 0.19% 0.67% 0.27%
Number of salaries quoted 152 254 131
10th Percentile £32,250 £34,750 £31,500
25th Percentile £40,000 £36,250 £35,000
Median annual salary (50th Percentile) £46,000 £42,500 £40,000
Median % change year-on-year +8.24% +6.25% -2.44%
75th Percentile £53,750 £48,750 £51,500
90th Percentile £58,750 £57,500 £55,000
UK median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -3.03%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in England matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.

6 months to
25 Oct 2026		 Same period 2025 Same period 2024
Permanent job adverts in England matching a recognised job title 98,106 39,073 58,552
% of permanent job adverts matching a recognised job title 92.21% 91.00% 95.15%
Number of salaries quoted 67,960 23,707 33,387
10th Percentile £30,500 £28,250 £31,250
25th Percentile £41,250 £35,536 £42,500
Median annual salary (50th Percentile) £59,999 £53,500 £57,500
Median % change year-on-year +12.15% -6.96% -4.17%
75th Percentile £77,500 £75,000 £75,000
90th Percentile £100,000 £95,000 £95,000
UK median annual salary £59,250 £52,500 £56,509
% change year-on-year +12.86% -7.09% -5.82%

3rd Line Support Job Vacancy Trend in England

Historical trend showing the proportion of permanent 3rd Line Support job postings relative to all permanent IT jobs advertised in England.

3rd Line Support job vacancy trend in England

3rd Line Support Salary Trend in England

Salary distribution trend for 3rd Line Support job vacancies in England.

Salary distribution trend for 3rd Line Support job vacancies in England

3rd Line Support Salary Histogram in England

Salary distribution for 3rd Line Support jobs in England over the 6 months to 25 October 2026.

Salary histogram for 3rd Line Support in England

3rd Line Support Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in 3rd Line Support jobs within the England region over the 6 months to 25 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Job Ads
Past 6 Months		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
South East -133 40 £47,500 +14.46% 16
North of England -64 39 £35,000 -13.58% 6
South West -66 36 £50,000 +3.09% 2
Midlands -60 32 £44,000 - 16
London -82 23 £55,000 +29.41% 7
North West -27 21 £35,000 -12.50% 3
West Midlands -42 19 £45,000 +2.27% 9
East of England -60 15 £37,000 -21.28%
East Midlands -52 13 £40,000 -4.19% 7
North East - 13 - - 3
Yorkshire -41 5 £47,500 -
3rd Line Support
UK

3rd Line Support Skill Set Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 25 October 2026, 3rd Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 3rd Line Support job ads across the England region.

RankSkillShareJob Ads
1Microsoft61.3%114
2Active Directory45.2%84
3Microsoft 36544.1%82
3Windows44.1%82
5Azure43.5%81
6Entra ID36.6%68
7Firewall33.3%62
8Microsoft Exchange30.6%57
9Windows Server29.6%55
10DNS25.8%48
10SharePoint25.8%48
12Mentoring24.7%46
12Microsoft Intune24.7%46
14Problem-Solving24.2%45
15VMware23.7%44
15VMware Infrastructure23.7%44
17Infrastructure Engineering22.6%42
18DHCP22.0%41
19VPN21.0%39
20VLAN19.4%36
21Hyper-V18.8%35
22Degree17.2%32
23TCP/IP15.1%28
24Root Cause Analysis14.5%27
24Technical Leadership14.5%27
26Wireless14.0%26
27Cisco13.4%25
27Cybersecurity13.4%25
27SaaS13.4%25
30SQL12.4%23

3rd Line Support Skill Set Co-Occurring Skills & Capabilities in England by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Job Titles

RankJob TitleShareJob Ads
1IT Support59.1%110
23rd Line Support Engineer56.5%105
3IT Support Engineer40.9%76
42nd/3rd Line Support24.7%46
53rd Line Support Technician9.7%18
5IT Support Technician9.7%18
73rd Line Support Analyst8.6%16
7Senior IT Engineer8.6%16
7Senior IT Support8.6%16
102nd/3rd Line Support Engineer8.1%15
113rd Line Technical Support7.5%14
122nd/3rd Line Support Technician7.0%13
133rd Line Infrastructure Support6.5%12
143rd Line Infrastructure Engineer5.9%11
14Infrastructure Support Engineer5.9%11
16Software Support Engineer5.4%10
173rd Line Support Specialist4.8%9
173rd Line Technical Engineer4.8%9
17IT Support Specialist4.8%9
17Senior Support Engineer4.8%9
49 3rd Line Support jobs in England