3rd Line Support Jobs in England

Third Line Support
UK > England

The median Third Line Support salary in England is £44,750 per year, according to job vacancies posted during the 6 months leading to 7 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 Jul 2025
Same period 2024 Same period 2023
Rank 485 498 675
Rank change year-on-year +13 +177 +164
Permanent jobs requiring a 3rd Line Support 215 392 210
As % of all permanent jobs advertised in England 0.41% 0.42% 0.27%
As % of the Job Titles category 0.45% 0.45% 0.29%
Number of salaries quoted 212 361 192
10th Percentile £36,250 £31,250 £32,500
25th Percentile £37,500 £34,000 £35,400
Median annual salary (50th Percentile) £44,750 £40,000 £40,000
Median % change year-on-year +11.88% - -5.88%
75th Percentile £50,250 £44,375 £48,750
90th Percentile £58,750 £52,500 £57,500
UK median annual salary £44,750 £40,000 £40,000
% change year-on-year +11.88% - -5.88%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 47,315 87,657 71,623
% of permanent jobs with a recognized job title 90.64% 94.67% 91.22%
Number of salaries quoted 26,087 63,540 49,205
10th Percentile £28,500 £28,500 £32,500
25th Percentile £39,500 £38,750 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,000
Median % change year-on-year +4.76% -12.50% -
75th Percentile £73,750 £71,250 £81,250
90th Percentile £95,000 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

3rd Line Support
Job Vacancy Trend in England

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support in England

3rd Line Support
Salary Trend in England

3-month moving average salary quoted in jobs citing 3rd Line Support in England.

Salary trend for 3rd Line Support in England

3rd Line Support
Salary Histogram in England

Salary distribution for jobs citing 3rd Line Support in England over the 6 months to 7 July 2025.

Salary histogram for 3rd Line Support in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 6 months to 7 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -25 51 £41,500 +7.79% 19
Midlands +78 50 £41,250 +3.13% 10
London +115 40 £51,500 +5.64% 11
West Midlands +57 29 £37,500 - 5
North of England +3 26 £42,500 +14.86% 18
South West +82 24 £43,750 - 7
East of England +33 23 £47,500 +18.75% 6
East Midlands +51 21 £50,000 +8.11% 5
North West +1 16 £40,000 +14.29% 11
Yorkshire +20 9 £47,500 +18.75% 7
North East +15 1 £40,000 +23.08%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 7 July 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 3rd Line Support in the job title.

1 155 (72.09%) Windows
2 147 (68.37%) Microsoft
3 137 (63.72%) Azure
4 129 (60.00%) Microsoft 365
5 118 (54.88%) Windows Server
6 110 (51.16%) Active Directory
7 103 (47.91%) Firewall
8 93 (43.26%) Social Skills
9 82 (38.14%) Microsoft Exchange
10 75 (34.88%) PowerShell
11 67 (31.16%) VMware
12 65 (30.23%) ITIL
12 65 (30.23%) Microsoft Intune
13 63 (29.30%) DNS
14 60 (27.91%) Hyper-V
15 58 (26.98%) VMware Infrastructure
16 56 (26.05%) Problem-Solving
17 53 (24.65%) DHCP
18 51 (23.72%) WAN
19 49 (22.79%) Cisco
20 46 (21.40%) LAN
21 39 (18.14%) VLAN
21 39 (18.14%) Windows Server 2019
22 35 (16.28%) AWS
23 32 (14.88%) VoIP
24 29 (13.49%) Meraki
25 28 (13.02%) SharePoint
26 26 (12.09%) Mentoring
26 26 (12.09%) SAN
26 26 (12.09%) SQL

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (38.14%) Microsoft Exchange
2 28 (13.02%) SharePoint
3 25 (11.63%) IIS
4 11 (5.12%) Exchange Server 2013
5 1 (0.47%) Office Communications Server
5 1 (0.47%) SharePoint 2010
5 1 (0.47%) Skype for Business
Applications
1 14 (6.51%) Microsoft Office
Business Applications
1 2 (0.93%) Elite 3E
Cloud Services
1 137 (63.72%) Azure
2 129 (60.00%) Microsoft 365
3 35 (16.28%) AWS
4 21 (9.77%) Entra ID
5 10 (4.65%) Azure Storage
6 9 (4.19%) Azure DevOps
6 9 (4.19%) Azure Monitor
6 9 (4.19%) GCP
7 8 (3.72%) OneDrive
8 5 (2.33%) Azure Sentinel
8 5 (2.33%) IaaS
8 5 (2.33%) PaaS
8 5 (2.33%) SaaS
9 4 (1.86%) Azure App Service
9 4 (1.86%) Azure Table
10 3 (1.40%) Power Automate
11 2 (0.93%) Mimecast
11 2 (0.93%) Nutanix
11 2 (0.93%) Power Platform
11 2 (0.93%) PowerApps
Communications & Networking
1 103 (47.91%) Firewall
2 63 (29.30%) DNS
3 53 (24.65%) DHCP
4 51 (23.72%) WAN
5 46 (21.40%) LAN
6 39 (18.14%) VLAN
7 32 (14.88%) VoIP
8 26 (12.09%) SAN
9 25 (11.63%) TCP/IP
10 23 (10.70%) Internet
11 22 (10.23%) VPN
11 22 (10.23%) Wi-Fi
12 13 (6.05%) Remote Desktop
13 12 (5.58%) SD-WAN
14 11 (5.12%) Wireless
15 10 (4.65%) ADSL
16 7 (3.26%) Kerberos
17 6 (2.79%) Wireless Security
18 5 (2.33%) iSCSI
18 5 (2.33%) Network Security
Database & Business Intelligence
1 12 (5.58%) Amazon RDS
2 11 (5.12%) SQL Server
General
1 93 (43.26%) Social Skills
2 15 (6.98%) Analytical Skills
3 14 (6.51%) Manufacturing
4 9 (4.19%) Law
5 8 (3.72%) Aerospace
5 8 (3.72%) Automotive
5 8 (3.72%) Telecoms
6 6 (2.79%) Billing
6 6 (2.79%) Finance
7 5 (2.33%) Documentation Skills
7 5 (2.33%) Electronics
8 3 (1.40%) Legal
8 3 (1.40%) Marketing
9 2 (0.93%) Banking
9 2 (0.93%) Games
9 2 (0.93%) Inclusion and Diversity
9 2 (0.93%) Public Sector
9 2 (0.93%) Retail
10 1 (0.47%) Organisational Skills
10 1 (0.47%) Police
Libraries, Frameworks & Software Standards
1 7 (3.26%) LDAP
2 3 (1.40%) FreeSWITCH
2 3 (1.40%) Node.js
3 1 (0.47%) SAML
Miscellaneous
1 11 (5.12%) Driving Licence
1 11 (5.12%) Onboarding
1 11 (5.12%) Replication
2 10 (4.65%) Hybrid Cloud
3 8 (3.72%) Self-Motivation
4 7 (3.26%) PKI
4 7 (3.26%) Video Conferencing
5 5 (2.33%) Management Information System
6 4 (1.86%) iPhone
7 3 (1.40%) FMCG
7 3 (1.40%) IoT
7 3 (1.40%) Operational Technology
7 3 (1.40%) Renewable Energy
8 2 (0.93%) Clustering
9 1 (0.47%) AS400
9 1 (0.47%) Data Centre
9 1 (0.47%) Smartphone
9 1 (0.47%) Team-Oriented Environment
Operating Systems
1 155 (72.09%) Windows
2 118 (54.88%) Windows Server
3 39 (18.14%) Windows Server 2019
4 26 (12.09%) Windows Server 2016
5 24 (11.16%) Linux
6 20 (9.30%) Windows 10
7 7 (3.26%) VMS
8 5 (2.33%) Android
9 2 (0.93%) Mac OS
9 2 (0.93%) Windows Server 2012
10 1 (0.47%) Apple iOS
10 1 (0.47%) Mac OS X
10 1 (0.47%) Windows 7
Processes & Methodologies
1 65 (30.23%) ITIL
2 56 (26.05%) Problem-Solving
3 26 (12.09%) Mentoring
4 25 (11.63%) Cybersecurity
5 24 (11.16%) Customer Service
6 23 (10.70%) Continuous Improvement
6 23 (10.70%) Migration
7 22 (10.23%) Task Automation
8 20 (9.30%) Change Management
9 16 (7.44%) Disaster Recovery
9 16 (7.44%) Patch Management
9 16 (7.44%) Server Building
10 15 (6.98%) Proactive Monitoring
11 14 (6.51%) Infrastructure Engineering
11 14 (6.51%) Infrastructure Management
12 12 (5.58%) Information Security
13 11 (5.12%) Business Continuity
13 11 (5.12%) Data Security
13 11 (5.12%) Network Design
13 11 (5.12%) Project Delivery
Programming Languages
1 75 (34.88%) PowerShell
2 26 (12.09%) SQL
3 9 (4.19%) C#
4 7 (3.26%) VB
Qualifications
1 15 (6.98%) Cisco Certification
2 13 (6.05%) Degree
2 13 (6.05%) Microsoft Certification
2 13 (6.05%) Security Cleared
3 8 (3.72%) A+ Certification
3 8 (3.72%) CCNP
4 7 (3.26%) CCNA
4 7 (3.26%) Computer Science Degree
5 6 (2.79%) Network+ Certification
6 5 (2.33%) CCIE
6 5 (2.33%) DBS Check
6 5 (2.33%) SC Cleared
7 4 (1.86%) Azure Certification
8 2 (0.93%) CISM
8 2 (0.93%) CISSP
8 2 (0.93%) ITIL Foundation Certificate
8 2 (0.93%) Master's Degree
9 1 (0.47%) ACMT
9 1 (0.47%) DV Cleared
9 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (8.37%) Cyber Essentials
2 11 (5.12%) ISO/IEC 27001
3 10 (4.65%) Cyber Essentials PLUS
4 8 (3.72%) SLA
System Software
1 110 (51.16%) Active Directory
2 60 (27.91%) Hyper-V
3 58 (26.98%) VMware Infrastructure
4 11 (5.12%) Terminal Services
4 11 (5.12%) XenApp
5 6 (2.79%) vSphere
6 3 (1.40%) VMware ESXi
7 2 (0.93%) Firmware
7 2 (0.93%) Microsoft Virtual Server
7 2 (0.93%) Virtual Desktop
7 2 (0.93%) Virtual Servers
8 1 (0.47%) Docker
8 1 (0.47%) ISA Server
Systems Management
1 65 (30.23%) Microsoft Intune
2 21 (9.77%) SCCM
3 15 (6.98%) Backup Exec
4 9 (4.19%) Autotask
4 9 (4.19%) Terraform
5 7 (3.26%) WSUS
6 2 (0.93%) Grafana
6 2 (0.93%) Prometheus
6 2 (0.93%) vCenter Server
7 1 (0.47%) Active Directory Federation Services
7 1 (0.47%) Ansible
7 1 (0.47%) FortiGate
7 1 (0.47%) Kubernetes
Vendors
1 147 (68.37%) Microsoft
2 67 (31.16%) VMware
3 49 (22.79%) Cisco
4 29 (13.49%) Meraki
5 25 (11.63%) Citrix
6 22 (10.23%) Veeam
7 17 (7.91%) HP
8 15 (6.98%) Aruba
9 14 (6.51%) SonicWALL
10 11 (5.12%) CheckPoint
10 11 (5.12%) Fortinet
11 10 (4.65%) arcserve
11 10 (4.65%) Google
12 9 (4.19%) Datto
13 7 (3.26%) NetApp
14 6 (2.79%) Dell
14 6 (2.79%) Sage
14 6 (2.79%) Sophos
15 5 (2.33%) Apple
15 5 (2.33%) Palo Alto