3rd Line Support Job Trends in England
Third Line Support
UK > England
The median Third Line Support salary in England is £46,000 per year, according to job vacancies posted during the 6 months leading to 9 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 593 | 376 | 562 |
| Rank change year-on-year | -217 | +186 | -117 |
| Permanent 3rd Line Support jobs | 192 | 274 | 152 |
| As % of all permanent jobs in England | 0.18% | 0.62% | 0.25% |
| As % of the Job Titles category | 0.19% | 0.68% | 0.26% |
| Number of salaries quoted | 158 | 266 | 125 |
| 10th Percentile | £32,425 | £34,375 | £32,750 |
| 25th Percentile | £40,000 | £36,250 | £35,500 |
| Median annual salary (50th Percentile) | £46,000 | £42,500 | £42,000 |
| Median % change year-on-year | +8.24% | +1.19% | -1.18% |
| 75th Percentile | £53,438 | £50,000 | £51,750 |
| 90th Percentile | £58,750 | £58,750 | £60,000 |
| UK median annual salary | £45,000 | £42,500 | £42,000 |
| % change year-on-year | +5.88% | +1.19% | -1.18% |
All Permanent IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in England matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 9 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in England matching a recognised job title | 99,174 | 40,387 | 57,437 |
| % of permanent job adverts matching a recognised job title | 91.83% | 90.77% | 94.79% |
| Number of salaries quoted | 67,606 | 25,637 | 32,383 |
| 10th Percentile | £31,250 | £28,250 | £31,250 |
| 25th Percentile | £41,250 | £35,000 | £42,500 |
| Median annual salary (50th Percentile) | £59,999 | £52,500 | £57,500 |
| Median % change year-on-year | +14.28% | -8.70% | -4.17% |
| 75th Percentile | £77,500 | £75,000 | £76,000 |
| 90th Percentile | £100,000 | £95,000 | £95,000 |
| UK median annual salary | £59,813 | £52,500 | £57,500 |
| % change year-on-year | +13.93% | -8.70% | -4.17% |
3rd Line Support Job Vacancy Trend in England
Historical trend showing the proportion of permanent 3rd Line Support job postings relative to all permanent IT jobs advertised in England.
3rd Line Support Salary Trend in England
Salary distribution trend for 3rd Line Support job vacancies in England.
3rd Line Support Salary Histogram in England
Salary distribution for 3rd Line Support jobs in England over the 6 months to 9 November 2026.
3rd Line Support Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in 3rd Line Support jobs within the England region over the 6 months to 9 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South East | -145 | 43 | £47,500 | +14.46% | 16 |
| North of England | -63 | 38 | £35,000 | -13.58% | 8 |
| South West | -65 | 36 | £50,000 | +3.09% | 1 |
| Midlands | -72 | 35 | £44,000 | - | 6 |
| London | -87 | 23 | £55,000 | +29.41% | 8 |
| North West | -44 | 20 | £35,000 | -12.50% | 4 |
| West Midlands | -51 | 20 | £45,000 | +2.27% | 2 |
| East of England | -87 | 16 | £37,500 | -21.05% | 2 |
| East Midlands | -62 | 15 | £40,000 | +3.90% | 4 |
| North East | - | 13 | - | - | 4 |
| Yorkshire | -47 | 5 | £47,500 | - | |
| 3rd Line Support UK |
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3rd Line Support Skill Set Top 30 Co-Occurring Skills & Capabilities in England
For the 6 months to 9 November 2026, 3rd Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 3rd Line Support job ads across the England region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 62.0% | 119 |
| 2 | Active Directory | 46.9% | 90 |
| 3 | Windows | 45.3% | 87 |
| 4 | Azure | 44.8% | 86 |
| 5 | Microsoft 365 | 43.8% | 84 |
| 6 | Entra ID | 38.5% | 74 |
| 7 | Firewall | 33.9% | 65 |
| 8 | Windows Server | 30.7% | 59 |
| 9 | Microsoft Exchange | 30.2% | 58 |
| 10 | DNS | 27.1% | 52 |
| 11 | Problem-Solving | 26.6% | 51 |
| 12 | Microsoft Intune | 25.0% | 48 |
| 13 | SharePoint | 24.5% | 47 |
| 14 | Mentoring | 24.0% | 46 |
| 14 | VMware | 24.0% | 46 |
| 14 | VMware Infrastructure | 24.0% | 46 |
| 17 | DHCP | 23.4% | 45 |
| 17 | Infrastructure Engineering | 23.4% | 45 |
| 19 | VPN | 20.8% | 40 |
| 20 | Hyper-V | 19.8% | 38 |
| 21 | VLAN | 18.8% | 36 |
| 22 | Degree | 16.7% | 32 |
| 23 | Root Cause Analysis | 16.1% | 31 |
| 23 | TCP/IP | 16.1% | 31 |
| 25 | Wireless | 14.6% | 28 |
| 26 | Technical Leadership | 14.1% | 27 |
| 27 | Cisco | 13.0% | 25 |
| 27 | PowerShell | 13.0% | 25 |
| 27 | SaaS | 13.0% | 25 |
| 30 | Cybersecurity | 12.5% | 24 |
3rd Line Support Skill Set Co-Occurring Skills & Capabilities in England by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support | 58.3% | 112 |
| 2 | 3rd Line Support Engineer | 55.7% | 107 |
| 3 | IT Support Engineer | 40.6% | 78 |
| 4 | 2nd/3rd Line Support | 22.9% | 44 |
| 5 | 3rd Line Support Analyst | 9.9% | 19 |
| 6 | 3rd Line Support Technician | 9.4% | 18 |
| 6 | IT Support Technician | 9.4% | 18 |
| 8 | Senior IT Engineer | 8.3% | 16 |
| 8 | Senior IT Support | 8.3% | 16 |
| 10 | 2nd/3rd Line Support Engineer | 7.3% | 14 |
| 10 | 3rd Line Infrastructure Support | 7.3% | 14 |
| 12 | 2nd/3rd Line Support Technician | 6.8% | 13 |
| 12 | 3rd Line Technical Support | 6.8% | 13 |
| 14 | 3rd Line Infrastructure Engineer | 5.7% | 11 |
| 14 | Infrastructure Support Engineer | 5.7% | 11 |
| 16 | Software Support Engineer | 5.2% | 10 |
| 17 | 3rd Line Support Specialist | 4.7% | 9 |
| 17 | IT Support Specialist | 4.7% | 9 |
| 17 | Senior Support Engineer | 4.7% | 9 |
| 20 | 3rd Line Technical Engineer | 4.2% | 8 |