The median annual salary for a 3rd Line Support was £36,000 in advertised job vacancies in England during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
UK / England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 430 375 339
Rank change year-on-year -55 -36  
Permanent jobs requiring a 3rd Line Support 492 808 929
As % of all permanent IT jobs advertised in England 0.61% 0.83% 0.92%
As % of the Job Titles category 0.64% 0.86% 0.95%
Number of salaries quoted 438 701 797
Median salary £36,000 £36,500 £37,500
Median salary % change year-on-year -1.36% -2.66%  
90% offered a salary of more than £27,500 £29,000 £28,500
10% offered a salary of more than £50,000 £49,000 £50,000
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year -2.85% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 77061 94037 97778
As % of all permanent IT job vacancies advertised in England 96.27% 96.44% 96.66%
Number of salaries quoted 64544 79531 80662
Median salary £46,000 £46,000 £45,000
Median salary % change year-on-year - +2.22%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in England.

Salary trend for 3rd Line Support in England

3rd Line Support
Salary Histogram in England

The salary distribution of IT jobs citing 3rd Line Support in England over the 3 months to 28 March 2017.

Salary histogram for 3rd Line Support in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 154 £40,000 +3.89% 11
South East -55 112 £37,500 - 16
North West -3 54 £32,500 -7.14% 8
South West -5 43 £29,500 -7.81% 4
East of England -36 42 £37,500 +7.14% 5
West Midlands +4 34 £35,500 +1.42% 3
Yorkshire +30 29 £36,500 +25.86% 2
East Midlands -4 17 £33,500 +3.07% 3
North East - 7 £27,000 -
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 March 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 760 (71.56%) Windows
2 664 (62.52%) Active Directory
3 558 (52.54%) VMware
4 515 (48.49%) Microsoft
5 498 (46.89%) Windows Server
6 382 (35.97%) MS Exchange
7 340 (32.02%) Windows Server 2012
8 306 (28.81%) Cisco
9 305 (28.72%) VMware Infrastructure
10 292 (27.50%) Firewall
11 289 (27.21%) Windows Server 2008
12 271 (25.52%) ITIL
13 267 (25.14%) MS Excel
14 257 (24.20%) Citrix
15 251 (23.63%) Office 365
16 232 (21.85%) SQL
17 211 (19.87%) SAN
18 209 (19.68%) Hyper-V
19 204 (19.21%) SQL Server
20 193 (18.17%) DNS
21 176 (16.57%) WAN
22 169 (15.91%) LAN
23 168 (15.82%) Linux
24 161 (15.16%) Exchange Server 2010
25 156 (14.69%) DHCP
26 148 (13.94%) Cisco Certification
27 147 (13.84%) Microsoft Certification
28 145 (13.65%) TCP/IP
29 143 (13.47%) MS Office
29 143 (13.47%) Exchange Server 2013

3rd Line Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 382 (35.97%) MS Exchange
2 161 (15.16%) Exchange Server 2010
3 143 (13.47%) Exchange Server 2013
4 102 (9.60%) IIS
5 74 (6.97%) Skype for Business
6 72 (6.78%) SharePoint
7 46 (4.33%) Exchange Server 2003
8 44 (4.14%) Exchange Server 2007
9 16 (1.51%) Apache
10 15 (1.41%) Blackberry Enterprise Server
11 11 (1.04%) Tomcat
12 10 (0.94%) WebSphere
13 9 (0.85%) Confluence
13 9 (0.85%) SharePoint 2013
14 8 (0.75%) Site Server
15 5 (0.47%) CMS
15 5 (0.47%) IBM Notes
16 3 (0.28%) ColdFusion
16 3 (0.28%) JBoss
16 3 (0.28%) JRun
Applications
1 267 (25.14%) MS Excel
2 143 (13.47%) MS Office
3 2 (0.19%) Spreadsheet
4 1 (0.094%) MS PowerPoint
4 1 (0.094%) MS Visio
Business Applications
1 4 (0.38%) SAP Oil and Gas
2 3 (0.28%) Dynamics CRM
2 3 (0.28%) Line 50
2 3 (0.28%) Sage X3
3 2 (0.19%) Visualfiles
4 1 (0.094%) Dynamics NAV
4 1 (0.094%) EQXanite
4 1 (0.094%) Oracle Applications
Cloud Services
1 251 (23.63%) Office 365
2 119 (11.21%) Microsoft Azure
3 45 (4.24%) Amazon AWS
4 17 (1.60%) Mimecast
5 14 (1.32%) SaaS
6 13 (1.22%) IaaS
7 7 (0.66%) Google Cloud Platform
7 7 (0.66%) OneDrive
7 7 (0.66%) PaaS
8 5 (0.47%) Cloud Computing
9 4 (0.38%) G Suite
9 4 (0.38%) Virtual Private Cloud
10 3 (0.28%) Azure Active Directory
10 3 (0.28%) Yammer
11 2 (0.19%) Adobe Creative Cloud
11 2 (0.19%) Dropbox
Communications & Networking
1 292 (27.50%) Firewall
2 211 (19.87%) SAN
3 193 (18.17%) DNS
4 176 (16.57%) WAN
5 169 (15.91%) LAN
6 156 (14.69%) DHCP
7 145 (13.65%) TCP/IP
8 118 (11.11%) VLAN
9 95 (8.95%) VPN
10 85 (8.00%) VoIP
11 71 (6.69%) Internet
12 50 (4.71%) Wireless
13 48 (4.52%) Skype
14 41 (3.86%) NAS
15 39 (3.67%) Remote Desktop
16 38 (3.58%) Cisco ASA
17 31 (2.92%) Network Security
18 27 (2.54%) MPLS
18 27 (2.54%) Wi-Fi
19 22 (2.07%) Cisco IOS
Database & Business Intelligence
1 204 (19.21%) SQL Server
2 28 (2.64%) SQL Server 2008
3 13 (1.22%) Amazon RDS
3 13 (1.22%) SQL Server 2005
3 13 (1.22%) SQL Server 2012
4 8 (0.75%) MySQL
5 7 (0.66%) Oracle Database
6 6 (0.56%) PostgreSQL
7 5 (0.47%) Relational Database
8 4 (0.38%) DB2
8 4 (0.38%) MS Access
8 4 (0.38%) Snowflake Schema
8 4 (0.38%) SQL Server 2014
9 3 (0.28%) Oracle Reports
9 3 (0.28%) Power BI
10 2 (0.19%) Informix
10 2 (0.19%) Oracle BI EE
10 2 (0.19%) SQL Server 2016
10 2 (0.19%) SQL Server Reporting Services
11 1 (0.094%) Sybase ASE
Development Applications
1 15 (1.41%) JIRA
2 6 (0.56%) MSI
3 5 (0.47%) Subversion
4 4 (0.38%) Git (software)
4 4 (0.38%) Team Foundation Server
5 3 (0.28%) Oracle Forms
5 3 (0.28%) TortoiseSVN
5 3 (0.28%) Visual Studio
6 2 (0.19%) Protractor
7 1 (0.094%) Ant
7 1 (0.094%) Jenkins
7 1 (0.094%) Maven
General
1 133 (12.52%) Finance
2 56 (5.27%) Retail
3 53 (4.99%) Telecoms
4 36 (3.39%) Banking
5 29 (2.73%) Law
6 18 (1.69%) Manufacturing
7 15 (1.41%) Back Office
8 14 (1.32%) Legal
9 10 (0.94%) Financial Institution
10 9 (0.85%) Marketing
11 8 (0.75%) Advertising
12 4 (0.38%) Automotive
12 4 (0.38%) Electronics
12 4 (0.38%) Investment Banking
12 4 (0.38%) Multimedia
13 2 (0.19%) French Language
13 2 (0.19%) Front Office
13 2 (0.19%) German Language
13 2 (0.19%) Publishing
14 1 (0.094%) Online Betting
Libraries, Frameworks & Software Standards
1 44 (4.14%) .NET
2 16 (1.51%) Web Services
3 13 (1.22%) HTML
3 13 (1.22%) Middleware
4 11 (1.04%) Software Packaging
5 10 (0.94%) LAMP
6 8 (0.75%) XML
7 6 (0.56%) COM
7 6 (0.56%) Flash
7 6 (0.56%) RabbitMQ
8 4 (0.38%) .NET Framework
8 4 (0.38%) Ajax
8 4 (0.38%) AngularJS
8 4 (0.38%) ASP.NET
8 4 (0.38%) CSS
8 4 (0.38%) jQuery
9 3 (0.28%) Angular 2
9 3 (0.28%) ASP.NET Web Forms
9 3 (0.28%) WinForms
10 2 (0.19%) Spring
Miscellaneous
1 74 (6.97%) Data Centre
2 48 (4.52%) Analytical Skills
3 41 (3.86%) Clustering
4 40 (3.77%) Blackberry
4 40 (3.77%) Driving Licence
5 29 (2.73%) Computer Science
5 29 (2.73%) Management Information System
6 22 (2.07%) EPoS
7 18 (1.69%) Fat Client
7 18 (1.69%) Thin Client
8 13 (1.22%) iPad
9 12 (1.13%) HP StoreVirtual
9 12 (1.13%) Replication
10 11 (1.04%) Linux Command Line
10 11 (1.04%) User Experience
11 9 (0.85%) Hybrid Cloud
11 9 (0.85%) iPhone
11 9 (0.85%) iSeries
11 9 (0.85%) Virtual Team
12 7 (0.66%) Enterprise Software
Operating Systems
1 760 (71.56%) Windows
2 498 (46.89%) Windows Server
3 340 (32.02%) Windows Server 2012
4 289 (27.21%) Windows Server 2008
5 168 (15.82%) Linux
6 125 (11.77%) Windows 7
7 119 (11.21%) Windows Server 2003
8 53 (4.99%) Windows 8
9 51 (4.80%) Windows 10
10 32 (3.01%) Apple iOS
10 32 (3.01%) Unix
11 31 (2.92%) Android
12 26 (2.45%) Windows XP
13 22 (2.07%) Mac OS X
14 17 (1.60%) Mac OS
15 15 (1.41%) Windows Vista
16 14 (1.32%) Red Hat Enterprise Linux
17 11 (1.04%) AIX
18 9 (0.85%) CentOS
19 5 (0.47%) HPUX
Processes & Methodologies
1 271 (25.52%) ITIL
2 69 (6.50%) Service Management
3 55 (5.18%) Mentoring
4 50 (4.71%) Disaster Recovery
4 50 (4.71%) Service Delivery
5 48 (4.52%) Migration
6 43 (4.05%) Incident Management
7 36 (3.39%) Root Cause Analysis
8 33 (3.11%) ITIL V3
8 33 (3.11%) Time Management
9 30 (2.82%) Mobile Device Management
10 29 (2.73%) High Availability
11 28 (2.64%) Presales
11 28 (2.64%) Server Building
12 26 (2.45%) Change Management
13 25 (2.35%) E-Commerce
13 25 (2.35%) Project Management
14 22 (2.07%) Network Design
15 19 (1.79%) Server Virtualisation
16 18 (1.69%) Virtual Environments
Programming Languages
1 232 (21.85%) SQL
2 120 (11.30%) PowerShell
3 35 (3.30%) C#
4 28 (2.64%) Shell Script
5 22 (2.07%) VB
6 19 (1.79%) Java
7 17 (1.60%) C
8 11 (1.04%) JavaScript
9 10 (0.94%) Bash Shell
10 9 (0.85%) T-SQL
10 9 (0.85%) VBScript
11 7 (0.66%) VBA
12 6 (0.56%) PHP
12 6 (0.56%) VB.NET
13 4 (0.38%) RPG
14 3 (0.28%) Delphi
14 3 (0.28%) VB6
15 2 (0.19%) Perl
15 2 (0.19%) Python
15 2 (0.19%) TypeScript
Qualifications
1 148 (13.94%) Cisco Certification
2 147 (13.84%) Microsoft Certification
3 123 (11.58%) CCNA
4 112 (10.55%) MCSE
5 69 (6.50%) CCNP
6 56 (5.27%) MCSA
7 53 (4.99%) Degree
8 42 (3.95%) MCP
9 32 (3.01%) VMware Certified Professional (VCP)
10 31 (2.92%) ITIL Certification
11 25 (2.35%) CCIE
12 24 (2.26%) MCITP
13 22 (2.07%) Security Cleared
14 14 (1.32%) Network+ Certification
15 13 (1.22%) A+ Certification
16 12 (1.13%) Citrix Certification
17 8 (0.75%) CCNP Voice
17 8 (0.75%) CCSA
17 8 (0.75%) JNCIA
18 7 (0.66%) CCA
Quality Assurance & Compliance
1 118 (11.11%) SLA
2 30 (2.82%) PCI DSS
3 9 (0.85%) ISO/IEC 27001
4 4 (0.38%) SSAE 16
5 3 (0.28%) ISO 9000
6 2 (0.19%) HL7
6 2 (0.19%) QA
6 2 (0.19%) Sarbanes-Oxley
7 1 (0.094%) DICOM
7 1 (0.094%) PMO
System Software
1 664 (62.52%) Active Directory
2 305 (28.72%) VMware Infrastructure
3 209 (19.68%) Hyper-V
4 104 (9.79%) XenApp
5 84 (7.91%) vSphere
6 66 (6.21%) XenDesktop
7 46 (4.33%) Terminal Services
8 41 (3.86%) VMware ESXi
9 22 (2.07%) VMware ESX
10 21 (1.98%) Microsoft App-V
11 20 (1.88%) VMware Workstation
12 16 (1.51%) VMware Server
13 15 (1.41%) Virtual Servers
13 15 (1.41%) XenServer
14 9 (0.85%) Microsoft Virtual Server
14 9 (0.85%) Virtual Machines
15 8 (0.75%) Virtual Desktop
16 4 (0.38%) OpenSIPS
17 2 (0.19%) Forefront TMG
17 2 (0.19%) Shibboleth
Systems Management
1 123 (11.58%) SCCM
2 62 (5.84%) Backup Exec
3 54 (5.08%) WSUS
4 23 (2.17%) SCOM
5 22 (2.07%) Norton AntiVirus
6 14 (1.32%) Opscode Chef
7 13 (1.22%) NetBackup
7 13 (1.22%) Puppet
8 8 (0.75%) ZENworks
9 7 (0.66%) McAfee ePO
10 6 (0.56%) FortiGate
10 6 (0.56%) Microsoft Clustering
10 6 (0.56%) Opsview
11 5 (0.47%) HP Data Protector
11 5 (0.47%) Jamf Pro
11 5 (0.47%) PaperCut
11 5 (0.47%) SCVMM
12 4 (0.38%) Ansible
12 4 (0.38%) EMC NetWorker
12 4 (0.38%) ThinApp
Vendors
1 558 (52.54%) VMware
2 515 (48.49%) Microsoft
3 306 (28.81%) Cisco
4 257 (24.20%) Citrix
5 114 (10.73%) HP
6 82 (7.72%) NetApp
7 63 (5.93%) Veeam
8 62 (5.84%) Avaya
8 62 (5.84%) Dell
9 46 (4.33%) Symantec
10 39 (3.67%) Juniper
11 33 (3.11%) EMC
12 32 (3.01%) CheckPoint
13 30 (2.82%) Sophos
14 29 (2.73%) IBM
14 29 (2.73%) SonicWALL
15 26 (2.45%) Intel Security
16 25 (2.35%) Oracle
16 25 (2.35%) Red Hat
17 22 (2.07%) WatchGuard
Cheshire
The People Network
Salary: £35000 - £40000 per annum
Posted: 16 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £36000 per annum + training & benefits
Posted: 13 hours ago
Folkestone, Kent
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum
Posted: 17 hours ago
London
Talent International
Salary: £35000 - £40000 per annum
Posted: 12 hours ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 12 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum + + Benefits + OnCall
Posted: 20 hours ago
Manchester, Lancashire
Opus IT Consulting
Salary: £30000 - £40000 per annum
Posted: 19 hours ago
Hampshire
Austin Fraser
Salary: £35000 - £40000 per annum
Posted: Yesterday
St. Helens, Merseyside
Stafford-Sharp Associates
Salary: £33000.00 - £37000.00 per annum
Posted: 11 hours ago
Basingstoke, Hampshire
Clearwater People Solutions
Salary: £60000 Per Annum
Posted: Yesterday
Bury, Lancashire
Proactive Appointments
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Sutton, Surrey
Premier IT
Salary: £27000 per annum
Posted: 4 days ago
Kingston Upon Thames, Surrey
CPS Group UK
Salary: £30000 - £38000 per annum + Excellent Benefits
Posted: 10 hours ago
Solihull, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £36000 per annum, Benefits extensive benefits
Posted: 11 hours ago
London
Etech Partners
Salary: Up to £42,000 per annum + Benefits
Posted: 4 days ago
Derby, Derbyshire
Oscar
Salary: £30000 - £40000 per annum
Posted: 6 days ago
City, London
SoCode Limited
Salary: £40k - 45k per year + +Benefits + Bonus
Posted: 4 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40k + Bonus + Benefits
Posted: 4 days ago
City, London
ninesharp
Salary: £45000 - £50000 per annum + excellent benefits
Posted: 4 days ago
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Derby, Derbyshire
Senitor Associates
Salary: £25000 - £28000 per annum + laptop + phone+ car allowance
Posted: 6 days ago
Watford, Hertfordshire
Senitor Associates
Posted: 6 days ago
North West London
Marcus Donald People
Salary: £48000 - £53000 per annum, Benefits Company Benefits
Posted: 4 days ago
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 5 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 4 days ago
Peterborough, Cambridgeshire
Broster Buchanan
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum + on-call allowance + Bonus + Benefits
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 5 days ago
Watford, Hertfordshire
Pro-Quest Resourcing Ltd
Salary: £50000 - £62000 Per Annum + excellent benefits
Posted: 5 days ago