Period
to 18 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for VoIP skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited VoIP over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Voice Over IP (VoIP)
England > North East
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 105 91 99
Rank change year-on-year -14 +8 +15
Permanent jobs citing VoIP 18 15 23
As % of all permanent IT jobs advertised in the North East 1.14% 1.31% 1.52%
As % of the Communications & Networking category 7.93% 7.25% 9.09%
Number of salaries quoted 10 15 23
North East median annual salary £28,250 £35,000 £36,000
Median salary % change year-on-year -19.29% -2.78% -5.26%
10th Percentile £17,500 £19,000 £26,250
90th Percentile £32,513 £45,900 £42,500
England median annual salary £38,500 £41,500 £40,000
% change year-on-year -7.23% +3.75% -

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
North East
Permanent vacancies with a requirement for communications or computer networking skills 227 207 253
As % of all permanent IT jobs advertised in the North East 14.40% 18.06% 16.77%
Number of salaries quoted 197 183 225
North East median annual salary £34,250 £35,000 £35,000
Median salary % change year-on-year -2.14% - -
10th Percentile £20,813 £21,675 £25,500
90th Percentile £56,250 £48,800 £60,000
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

VoIP
Job Vacancy Trend in the North East

Job postings citing VoIP as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for VoIP in the North East

VoIP
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing VoIP in the North East.

Salary trend for VoIP in the North East

VoIP
Salary Histogram in the North East

The salary distribution of IT jobs citing VoIP in the North East over the 6 months to 18 August 2018.

Salary histogram for VoIP in the North East

VoIP
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing VoIP within the North East region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -25 12 £29,000 -33.71% 6
Durham +11 6 £19,000 -5.00%
VoIP
England

For the 6 months to 18 August 2018, IT jobs citing VoIP also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for VoIP.

1 8 (44.44%) Windows
1 8 (44.44%) Active Directory
2 7 (38.89%) Broadband
2 7 (38.89%) PBX
2 7 (38.89%) Mitel
3 6 (33.33%) ITIL
3 6 (33.33%) Cisco
4 5 (27.78%) Disaster Recovery
5 4 (22.22%) Service Management
5 4 (22.22%) Project Management
5 4 (22.22%) Manufacturing
5 4 (22.22%) Business Continuity
5 4 (22.22%) Avaya
5 4 (22.22%) MS Exchange
5 4 (22.22%) LAN
5 4 (22.22%) WAN
5 4 (22.22%) ISO/IEC 27001
5 4 (22.22%) Windows Server
6 3 (16.67%) PQQ
6 3 (16.67%) Customer Requirements
6 3 (16.67%) Break/Fix
6 3 (16.67%) Telecoms
6 3 (16.67%) Product Management
6 3 (16.67%) Problem Management
6 3 (16.67%) Coaching
6 3 (16.67%) Presales
6 3 (16.67%) ISO 9001
6 3 (16.67%) Microsoft Office
6 3 (16.67%) NHS
6 3 (16.67%) Firmware

VoIP
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.56%) IBM Notes
2 1 (5.56%) IIS
2 1 (5.56%) SharePoint
2 1 (5.56%) Site Server
2 1 (5.56%) Skype for Business
Applications
1 3 (16.67%) Microsoft Office
2 1 (5.56%) AutoCAD
Cloud Services
1 2 (11.11%) Office 365
2 1 (5.56%) Amazon AWS
2 1 (5.56%) Microsoft Azure
Communications & Networking
1 7 (38.89%) Broadband
1 7 (38.89%) PBX
2 4 (22.22%) LAN
2 4 (22.22%) WAN
3 2 (11.11%) DHCP
3 2 (11.11%) DNS
3 2 (11.11%) Internet
3 2 (11.11%) TCP/IP
4 1 (5.56%) Firewall
4 1 (5.56%) Network Security
4 1 (5.56%) SAN
4 1 (5.56%) Unified Communications
4 1 (5.56%) Wi-Fi
4 1 (5.56%) WLAN
General
1 4 (22.22%) Manufacturing
2 3 (16.67%) Telecoms
3 1 (5.56%) Billing
Job Titles
1 5 (27.78%) Analyst
2 4 (22.22%) Coordinator
2 4 (22.22%) Network Engineer
2 4 (22.22%) Service Analyst
2 4 (22.22%) Service Desk Analyst
2 4 (22.22%) VoIP Engineer
3 3 (16.67%) Cisco Engineer
3 3 (16.67%) Cisco Network Engineer
3 3 (16.67%) Cisco VoIP Engineer
4 2 (11.11%) 1st/2nd Line Service Desk Analyst
4 2 (11.11%) 2nd Line Service Desk Analyst
4 2 (11.11%) Junior
4 2 (11.11%) Technical Engineer
4 2 (11.11%) Verification Engineer
5 1 (5.56%) Infrastructure Analyst
5 1 (5.56%) Infrastructure Engineer
5 1 (5.56%) Senior Analyst
5 1 (5.56%) Senior Infrastructure Analyst
5 1 (5.56%) Support Engineer
5 1 (5.56%) Technical Analyst
Miscellaneous
1 3 (16.67%) NHS
2 2 (11.11%) Fat Client
2 2 (11.11%) iPad
2 2 (11.11%) iPhone
2 2 (11.11%) Thin Client
3 1 (5.56%) Computer Science
3 1 (5.56%) Self-Motivation
3 1 (5.56%) Video Conferencing
Operating Systems
1 8 (44.44%) Windows
2 4 (22.22%) Windows Server
3 2 (11.11%) Windows Phone
3 2 (11.11%) Windows Server 2008
3 2 (11.11%) Windows Server 2012
4 1 (5.56%) Windows 10
4 1 (5.56%) Windows 7
4 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 6 (33.33%) ITIL
2 5 (27.78%) Disaster Recovery
3 4 (22.22%) Business Continuity
3 4 (22.22%) Project Management
3 4 (22.22%) Service Management
4 3 (16.67%) Break/Fix
4 3 (16.67%) Coaching
4 3 (16.67%) Customer Requirements
4 3 (16.67%) ITSM
4 3 (16.67%) PQQ
4 3 (16.67%) Presales
4 3 (16.67%) Problem Management
4 3 (16.67%) Product Management
5 2 (11.11%) Process Improvement
6 1 (5.56%) CAD
6 1 (5.56%) Decision-Making
6 1 (5.56%) Infrastructure Engineering
6 1 (5.56%) Kalman Filter
6 1 (5.56%) Problem-Solving
6 1 (5.56%) Service Delivery
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) CCNA
2 1 (5.56%) Cisco Certification
2 1 (5.56%) MCSE
2 1 (5.56%) Microsoft Certification
Quality Assurance & Compliance
1 4 (22.22%) ISO/IEC 27001
2 3 (16.67%) ISO 9001
3 1 (5.56%) ISO/IEC 20000
3 1 (5.56%) SLA
System Software
1 8 (44.44%) Active Directory
2 3 (16.67%) Firmware
3 2 (11.11%) Hyper-V
3 2 (11.11%) Terminal Services
3 2 (11.11%) VMware Infrastructure
4 1 (5.56%) Terminal Server
Systems Management
1 2 (11.11%) Systems Management Server (SMS)
Vendors
1 7 (38.89%) Mitel
2 6 (33.33%) Cisco
3 4 (22.22%) Avaya
4 3 (16.67%) McAfee
5 2 (11.11%) Microsoft
5 2 (11.11%) MobileIron
5 2 (11.11%) Sun
5 2 (11.11%) VMware
6 1 (5.56%) Citrix
6 1 (5.56%) Google
6 1 (5.56%) Lotus
6 1 (5.56%) Meraki