The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 522 543 526
Rank change year-on-year +21 -17  
Permanent jobs citing Customer Engagement 377 402 485
As % of all permanent IT jobs advertised in England 0.45% 0.44% 0.47%
As % of the Processes & Methodologies category 0.50% 0.49% 0.54%
Number of salaries quoted 265 285 326
Median salary £60,000 £52,500 £55,000
Median salary % change year-on-year +14.28% -4.54%  
90% offered a salary of more than £36,250 £35,000 £31,250
10% offered a salary of more than £87,500 £95,000 £85,000
UK excluding London median salary £52,000 £50,000 £50,000
% change year-on-year +4.00% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 74950 82225 90350
As % of all permanent IT job vacancies advertised in England 89.70% 88.98% 88.00%
Number of salaries quoted 249933 287723 295490
Median salary £52,000 £50,000 £50,000
Median salary % change year-on-year +4.00% -  
90% offered a salary of more than £31,250 £31,250 £30,000
10% offered a salary of more than £82,500 £77,500 £81,250
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

The salary distribution of IT jobs citing Customer Engagement in England over the 3 months to 28 June 2017.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 169 £65,000 +6.12% 21
South East +44 72 £60,000 +18.22% 8
North of England +7 55 £45,000 -12.19% 8
North West -29 36 £47,500 +16.91% 6
Midlands -54 29 £45,000 -10.00% 4
East of England +15 28 £52,500 -4.54% 6
West Midlands -39 25 £45,000 -10.00% 2
South West -26 20 £62,500 +38.88% 3
Yorkshire +15 17 £41,500 -5.14% 2
East Midlands +7 3 £47,500 -40.62% 2
North East +7 2 £45,000 -43.75%
Customer Engagement
UK

For the 6 months to 28 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 167 (25.08%) Finance
1 167 (25.08%) Degree
2 162 (24.32%) Presales
3 160 (24.02%) Agile Software Development
4 146 (21.92%) Marketing
5 131 (19.67%) Project Management
6 119 (17.87%) CRM
7 112 (16.82%) Microsoft
8 99 (14.86%) Retail
9 97 (14.56%) Analytical Skills
10 89 (13.36%) ITIL
11 87 (13.06%) Java
12 86 (12.91%) Software Engineering
13 79 (11.86%) SQL
13 79 (11.86%) Computer Science
14 74 (11.11%) Oracle
15 72 (10.81%) Analytics
16 70 (10.51%) Cisco
17 68 (10.21%) Microsoft Azure
18 67 (10.06%) Stakeholder Management
19 64 (9.61%) SQL Server
20 63 (9.46%) PRINCE2
21 60 (9.01%) Amazon AWS
21 60 (9.01%) Data Centre
22 59 (8.86%) Service Delivery
23 58 (8.71%) JavaScript
23 58 (8.71%) Business Intelligence
23 58 (8.71%) Business Development
23 58 (8.71%) Customer Requirements
24 57 (8.56%) VMware

Customer Engagement
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (3.45%) SharePoint
2 21 (3.15%) JBoss
3 20 (3.00%) CMS
4 17 (2.55%) WebSphere
5 16 (2.40%) Tomcat
6 15 (2.25%) Apache
6 15 (2.25%) Oracle SOA Suite
7 13 (1.95%) Umbraco
8 12 (1.80%) Skype for Business
9 11 (1.65%) Sitecore CMS
10 10 (1.50%) OpenStack
11 9 (1.35%) Cloud Foundry
12 8 (1.20%) BizTalk Server
13 6 (0.90%) Kentico
13 6 (0.90%) Mule
13 6 (0.90%) nginx
13 6 (0.90%) SAS
14 5 (0.75%) ArcGIS
15 4 (0.60%) MS Exchange
15 4 (0.60%) NetWeaver
Applications
1 43 (6.46%) Microsoft Excel
2 35 (5.26%) Microsoft Office
3 18 (2.70%) MS Visio
4 14 (2.10%) Microsoft Project
5 12 (1.80%) Microsoft PowerPoint
6 5 (0.75%) Photoshop
7 2 (0.30%) SPSS
8 1 (0.15%) Adobe Illustrator
8 1 (0.15%) InVision
8 1 (0.15%) Spreadsheet
Business Applications
1 13 (1.95%) Dynamics CRM
2 12 (1.80%) FastStats
3 11 (1.65%) Oracle Retail
4 10 (1.50%) SAP Oil and Gas
5 9 (1.35%) Remedy ITSM
6 6 (0.90%) Dynamics AX
6 6 (0.90%) SAP GTS
7 4 (0.60%) HFM
7 4 (0.60%) Hyperion Enterprise
7 4 (0.60%) Unica
8 3 (0.45%) Apache OFBiz
8 3 (0.45%) SAP S/4HANA
9 2 (0.30%) Oracle EBS R12
9 2 (0.30%) SAP CRM
9 2 (0.30%) SAP ERP
10 1 (0.15%) OpenText MBPM
10 1 (0.15%) SAP HR
10 1 (0.15%) SAP SRM
10 1 (0.15%) SDL Web 8
10 1 (0.15%) StreamServe
Cloud Services
1 68 (10.21%) Microsoft Azure
2 60 (9.01%) Amazon AWS
3 29 (4.35%) Amazon EC2
4 28 (4.20%) PaaS
5 27 (4.05%) IaaS
5 27 (4.05%) SaaS
6 22 (3.30%) Office 365
7 11 (1.65%) AWS CloudFormation
7 11 (1.65%) Cloud Computing
8 9 (1.35%) Amazon SQS
9 8 (1.20%) Amazon Kinesis
10 5 (0.75%) Adobe Analytics
10 5 (0.75%) Google Analytics
11 4 (0.60%) Trello
12 3 (0.45%) Oracle Service Cloud
13 2 (0.30%) Amazon EMR
13 2 (0.30%) AWS Lambda
13 2 (0.30%) GitHub
13 2 (0.30%) Mimecast
13 2 (0.30%) Veeva
Communications & Networking
1 34 (5.11%) Internet
2 33 (4.95%) LAN
3 32 (4.80%) WAN
4 29 (4.35%) Wireless
5 28 (4.20%) HTTP
6 24 (3.60%) Wireless Security
7 19 (2.85%) SAN
7 19 (2.85%) SSL
8 18 (2.70%) FTP
9 16 (2.40%) TCP/IP
10 14 (2.10%) VPN
11 12 (1.80%) Firewall
11 12 (1.80%) NAS
12 11 (1.65%) Skype
13 10 (1.50%) Unified Communications
14 9 (1.35%) IPsec
15 8 (1.20%) Broadband
15 8 (1.20%) VoIP
16 7 (1.05%) DNS
17 6 (0.90%) Structured Cabling
Database & Business Intelligence
1 64 (9.61%) SQL Server
2 51 (7.66%) MySQL
3 25 (3.75%) Big Data
4 22 (3.30%) Relational Database
5 20 (3.00%) DB2
6 13 (1.95%) MongoDB
7 11 (1.65%) Data Warehouse
8 9 (1.35%) Amazon DynamoDB
8 9 (1.35%) NoSQL
8 9 (1.35%) Power BI
9 8 (1.20%) Hadoop
9 8 (1.20%) RDBMS
9 8 (1.20%) SQL Server Reporting Services
10 7 (1.05%) QlikView
10 7 (1.05%) SQL Server Integration Services
11 5 (0.75%) Geospatial Data
11 5 (0.75%) GIS
11 5 (0.75%) PostgreSQL
11 5 (0.75%) SAP HANA
12 4 (0.60%) Blockchain
Development Applications
1 14 (2.10%) Eclipse
1 14 (2.10%) IntelliJ
1 14 (2.10%) Maven
1 14 (2.10%) NetBeans
2 13 (1.95%) JIRA
3 11 (1.65%) Git (software)
4 6 (0.90%) GoCD
4 6 (0.90%) Selenium
5 5 (0.75%) Grunt
5 5 (0.75%) gulp
5 5 (0.75%) MSI
6 4 (0.60%) Babel
6 4 (0.60%) Cucumber
6 4 (0.60%) Team Foundation Server
6 4 (0.60%) Visual Studio
6 4 (0.60%) webpack
7 3 (0.45%) Jenkins
8 2 (0.30%) NUnit
8 2 (0.30%) Octopus Deploy
8 2 (0.30%) SpecFlow
General
1 167 (25.08%) Finance
2 146 (21.92%) Marketing
3 99 (14.86%) Retail
4 43 (6.46%) Telecoms
5 33 (4.95%) Legal
6 32 (4.80%) Banking
7 21 (3.15%) Publishing
8 19 (2.85%) Manufacturing
9 16 (2.40%) Billing
10 15 (2.25%) Games
11 10 (1.50%) Electronics
12 8 (1.20%) Advertising
13 6 (0.90%) Financial Institution
13 6 (0.90%) Pharmaceutical
14 5 (0.75%) Spanish Language
15 4 (0.60%) Italian Language
15 4 (0.60%) Private Banking
16 3 (0.45%) Back Office
17 2 (0.30%) Front Office
17 2 (0.30%) Law
Job Titles
1 126 (18.92%) Consultant
2 89 (13.36%) Architect
3 66 (9.91%) Developer
4 65 (9.76%) Project Manager
5 61 (9.16%) Analyst
6 57 (8.56%) Solutions Architect
7 33 (4.95%) Presales Consultant
8 32 (4.80%) Support Engineer
9 27 (4.05%) Business Analyst
10 24 (3.60%) Network Consultant
10 24 (3.60%) Technical Consultant
11 22 (3.30%) Cisco Consultant
11 22 (3.30%) Cisco Network Consultant
11 22 (3.30%) Cisco Wireless Consultant
11 22 (3.30%) Senior Manager
11 22 (3.30%) Wireless Network Consultant
12 21 (3.15%) Cisco Presales Consultant
13 20 (3.00%) Cloud Consultant
14 19 (2.85%) Product Owner
14 19 (2.85%) Senior Support Engineer
Libraries, Frameworks & Software Standards
1 55 (8.26%) .NET
2 47 (7.06%) HTML
3 37 (5.56%) CSS
4 35 (5.26%) Web Services
5 33 (4.95%) REST
6 30 (4.50%) SOAP
7 26 (3.90%) XML
8 23 (3.45%) Spring
9 21 (3.15%) ASP.NET
9 21 (3.15%) HTML5
10 17 (2.55%) Java EE
11 15 (2.25%) JMS
12 14 (2.10%) Java SE
13 13 (1.95%) LAMP
13 13 (1.95%) RESTful
14 12 (1.80%) J2EE
14 12 (1.80%) Node.js
15 11 (1.65%) jQuery
15 11 (1.65%) OAuth
16 10 (1.50%) ASP.NET MVC
Miscellaneous
1 97 (14.56%) Analytical Skills
2 79 (11.86%) Computer Science
3 60 (9.01%) Data Centre
4 54 (8.11%) Management Information System
5 51 (7.66%) User Experience
6 35 (5.26%) Blog
7 28 (4.20%) Enterprise Software
8 26 (3.90%) iPad
9 23 (3.45%) CMDB
10 21 (3.15%) Greenfield Project
11 17 (2.55%) Virtual Team
12 14 (2.10%) SWIFT
13 13 (1.95%) Algorithms
13 13 (1.95%) Mobile App
13 13 (1.95%) Public Cloud
14 12 (1.80%) Private Cloud
15 8 (1.20%) e-Learning
15 8 (1.20%) Fat Client
15 8 (1.20%) Fintech
15 8 (1.20%) Social Media
Operating Systems
1 46 (6.91%) Linux
2 28 (4.20%) Windows
3 14 (2.10%) Windows Server
4 12 (1.80%) Android
5 11 (1.65%) Apple iOS
6 10 (1.50%) Unix
7 9 (1.35%) CentOS
8 8 (1.20%) Red Hat Enterprise Linux
9 7 (1.05%) Windows 7
9 7 (1.05%) Windows Server 2008
10 3 (0.45%) Windows Server 2012
11 1 (0.15%) Ubuntu
11 1 (0.15%) Windows 10
11 1 (0.15%) Windows 8
Processes & Methodologies
1 162 (24.32%) Presales
2 160 (24.02%) Agile Software Development
3 131 (19.67%) Project Management
4 119 (17.87%) CRM
5 89 (13.36%) ITIL
6 86 (12.91%) Software Engineering
7 72 (10.81%) Analytics
8 67 (10.06%) Stakeholder Management
9 63 (9.46%) PRINCE2
10 59 (8.86%) Service Delivery
11 58 (8.71%) Business Development
11 58 (8.71%) Business Intelligence
11 58 (8.71%) Customer Requirements
12 52 (7.81%) Service Management
13 48 (7.21%) DevOps
13 48 (7.21%) Scrum
14 46 (6.91%) E-Commerce
15 38 (5.71%) Line Management
16 37 (5.56%) Continuous Improvement
17 36 (5.41%) Information Security
Programming Languages
1 87 (13.06%) Java
2 79 (11.86%) SQL
3 58 (8.71%) JavaScript
4 32 (4.80%) C#
5 21 (3.15%) Python
6 18 (2.70%) PowerShell
7 15 (2.25%) PHP
8 14 (2.10%) Bash Shell
8 14 (2.10%) Ruby
9 12 (1.80%) Perl
10 9 (1.35%) VB
11 6 (0.90%) C
12 5 (0.75%) Groovy
13 4 (0.60%) ABAP
13 4 (0.60%) ES6
13 4 (0.60%) R
13 4 (0.60%) VB.NET
14 3 (0.45%) C++
14 3 (0.45%) PL/SQL
14 3 (0.45%) Scala
Qualifications
1 167 (25.08%) Degree
2 44 (6.61%) Computer Science Degree
3 27 (4.05%) ISEB
4 26 (3.90%) PMI Certification
5 25 (3.75%) PMP
6 21 (3.15%) Microsoft Certification
7 20 (3.00%) Security Cleared
8 18 (2.70%) MCSE
9 17 (2.55%) SC Cleared
10 14 (2.10%) CISSP
11 12 (1.80%) CISA
11 12 (1.80%) CNA
11 12 (1.80%) CNE
11 12 (1.80%) CompTIA Security+
11 12 (1.80%) ITIL Certification
11 12 (1.80%) Novell Certification
11 12 (1.80%) Security+ Certification
12 11 (1.65%) Oracle Certification
13 10 (1.50%) OCP
13 10 (1.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 30 (4.50%) QA
2 16 (2.40%) GDPR
3 14 (2.10%) Data Quality
4 11 (1.65%) SLA
5 8 (1.20%) ISO/IEC 20000
5 8 (1.20%) ISO/IEC 27001
6 6 (0.90%) HMG Security Policy Framework
6 6 (0.90%) PCI DSS
6 6 (0.90%) PMO
7 5 (0.75%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 3 (0.45%) ISO 9001
8 3 (0.45%) Sarbanes-Oxley
9 2 (0.30%) COBIT
10 1 (0.15%) HIPAA
10 1 (0.15%) SEPA
10 1 (0.15%) SSAE 16
System Software
1 33 (4.95%) VMware Infrastructure
2 23 (3.45%) Docker
3 20 (3.00%) Virtual Machines
4 13 (1.95%) Hyper-V
5 7 (1.05%) Active Directory
5 7 (1.05%) XenApp
6 6 (0.90%) Microsoft App-V
7 5 (0.75%) vSphere
7 5 (0.75%) XenDesktop
8 4 (0.60%) iptables
9 1 (0.15%) SRDF
9 1 (0.15%) vCloud
9 1 (0.15%) Virtual Desktop
Systems Management
1 20 (3.00%) SCVMM
2 13 (1.95%) Opscode Chef
2 13 (1.95%) Puppet
2 13 (1.95%) SCCM
3 10 (1.50%) Kubernetes
4 8 (1.20%) Terraform
5 7 (1.05%) AirWatch
5 7 (1.05%) Cisco CUCM
5 7 (1.05%) Cisco UCCX
6 6 (0.90%) HAProxy
6 6 (0.90%) Packer
7 4 (0.60%) CFEngine
7 4 (0.60%) Tivoli Identity Manager
8 3 (0.45%) Ansible
8 3 (0.45%) Microsoft Intune
8 3 (0.45%) Systems Management Server (SMS)
9 2 (0.30%) HP Quality Center
10 1 (0.15%) Kibana
10 1 (0.15%) logstash
10 1 (0.15%) Salt
Vendors
1 112 (16.82%) Microsoft
2 74 (11.11%) Oracle
3 70 (10.51%) Cisco
4 57 (8.56%) VMware
5 54 (8.11%) IBM
6 52 (7.81%) HP
7 49 (7.36%) Juniper
8 34 (5.11%) SAP
9 30 (4.50%) Citrix
10 28 (4.20%) CheckPoint
11 26 (3.90%) Aruba
12 24 (3.60%) BMC
13 23 (3.45%) EMC
13 23 (3.45%) NetApp
14 18 (2.70%) Adobe
15 16 (2.40%) Remedy
16 15 (2.25%) Google
16 15 (2.25%) Tableau
17 14 (2.10%) BEA
17 14 (2.10%) TIBCO
London
EXCELerate
Salary: Up to £65,000 per annum Car Allowance, Health Insurance, Life Insuranc
Posted: 7 hours ago
Portsmouth, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum
Posted: 5 hours ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum
Posted: 4 hours ago
Central London / West End
Resourcing People Ltd.
Salary: From £20,000 to £23,000 per annum plus great benefits package.
Posted: 9 hours ago
London
SPS Resourcing
Salary: From £80,000 to £85,000 per annum Excellent Bonus & Benefits
Posted: Yesterday
Watford, Hertfordshire
Verticality Ltd
Salary: £50000 - £65000 per annum, Benefits 5k Car, 25k OTE, Training, Bonus
Posted: Yesterday
City, London
Venturi
Salary: £50000 - £65000 per annum
Posted: Yesterday
East London
Miller Maxwell Ltd
Posted: Yesterday
Chester, Cheshire
Oscar
Salary: £30000 - £40000 per annum + Competitive Benefits
Posted: Yesterday
London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: Yesterday
Staines, Middlesex
Bupa
Posted: 2 days ago
West London
Opus Resourcing Ltd
Salary: £30000 - £50000 per annum + benefits
Posted: Yesterday
City, London
Burns Sheehan
Salary: £30000 - £45000 per annum
Posted: 2 days ago
West London
Third Republic Ltd
Salary: From £70,000 to £100,000 per annum
Posted: Yesterday
London
Searchability
Salary: £40000 per annum
Posted: Yesterday
City, London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: 4 days ago
Chester, Cheshire
Searchability
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
London
Parallel Consulting
Salary: £60000 - £70000 per annum + bonus and benefits
Posted: 2 days ago
London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: 4 days ago
Surrey
The Change Partners Recruitment
Salary: From £70,000 to £77,000 per annum + excellent bonus + benefits
Posted: 2 days ago
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 4 days ago
South West London
Agile Recruitment
Salary: Based on experience + Bonus + Benefits
Posted: 6 days ago
Bracknell, Berkshire
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £49,000 per annum lease car option, pension + other great benefi
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 6 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Computacenter
Salary: Benefits+Car
Posted: 9 days ago
London
Cognizant
Posted: 19 days ago
Birmingham, West Midlands (County)
Computacenter
Salary: Benefits+Car
Posted: 9 days ago
South East
Schroders plc
Posted: 18 days ago
Staines, Middlesex
Bupa
Posted: 21 days ago