Customer Engagement Jobs in England

Customer Engagement
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 459 324 487
Rank change year-on-year -135 +163 +38
Permanent jobs citing Customer Engagement 424 915 941
As % of all permanent jobs advertised in England 0.49% 1.02% 0.70%
As % of the Processes & Methodologies category 0.58% 1.07% 0.73%
Number of salaries quoted 287 365 360
10th Percentile £28,950 £36,250 £39,750
25th Percentile £41,250 £52,500 £47,500
Median annual salary (50th Percentile) £58,350 £68,500 £60,000
Median % change year-on-year -14.82% +14.17% -
75th Percentile £82,875 £88,750 £82,500
90th Percentile £105,000 £97,500 £95,000
UK median annual salary £57,500 £70,000 £62,500
% change year-on-year -17.86% +12.00% +4.17%

All Process and Methodology Skills
England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,224 85,386 129,146
As % of all permanent jobs advertised in England 85.41% 95.61% 95.79%
Number of salaries quoted 53,820 50,634 73,490
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,000 £44,095
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,410 £82,500 £80,000
90th Percentile £93,750 £102,500 £97,500
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

Salary distribution for jobs citing Customer Engagement in England over the 6 months to 14 May 2024.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -6 133 £80,000 - 82
North of England -153 75 £40,000 -5.88% 34
East of England +26 62 £45,000 -15.09% 13
Midlands +16 58 £57,500 -14.81% 23
North West -16 57 £40,000 -11.11% 20
South West -5 54 £37,500 -30.23% 16
South East -67 39 £61,700 -11.86% 45
West Midlands +21 38 £57,500 -17.86% 13
East Midlands -21 20 £47,500 +18.75% 10
North East +1 11 £42,500 +102.38% 4
Yorkshire -117 7 £91,250 +114.71% 10
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.19%) SharePoint
2 11 (2.59%) CMS
3 9 (2.12%) Microsoft Exchange
4 5 (1.18%) Confluence
4 5 (1.18%) IIS
5 4 (0.94%) Apache
5 4 (0.94%) Apache Spark
6 3 (0.71%) SAS
6 3 (0.71%) Umbraco
Applications
1 18 (4.25%) Microsoft Office
2 10 (2.36%) Microsoft Project
3 8 (1.89%) Microsoft Excel
4 5 (1.18%) Microsoft PowerPoint
4 5 (1.18%) MS Visio
5 1 (0.24%) Acrobat
5 1 (0.24%) Chatbot
Business Applications
1 61 (14.39%) Dynamics CRM
2 9 (2.12%) SAP SCM
3 6 (1.42%) Dynamics NAV
3 6 (1.42%) Remedy ITSM
4 5 (1.18%) SAP EWM
4 5 (1.18%) SAP S/4HANA
5 4 (0.94%) MIS ActiveH
5 4 (0.94%) SAP SD
6 3 (0.71%) SAP CRM
6 3 (0.71%) SAP CX
6 3 (0.71%) SAP GTS
6 3 (0.71%) SAP WM
7 2 (0.47%) BusinessWorks
7 2 (0.47%) NetSuite
7 2 (0.47%) Salesforce CRM
8 1 (0.24%) Exchequer
8 1 (0.24%) Oracle EBS
8 1 (0.24%) Shopify
Cloud Services
1 87 (20.52%) Power Platform
2 68 (16.04%) Dynamics 365
3 53 (12.50%) Power Automate
4 48 (11.32%) Azure
5 42 (9.91%) PowerApps
6 31 (7.31%) Microsoft 365
7 28 (6.60%) SaaS
8 16 (3.77%) Azure Logic Apps
9 15 (3.54%) Serverless
10 10 (2.36%) Azure Service Bus
11 9 (2.12%) AWS
11 9 (2.12%) Azure Data Factory
12 8 (1.89%) Azure Functions
13 6 (1.42%) Azure DevOps
13 6 (1.42%) Azure Synapse Analytics
14 5 (1.18%) Azure WebJobs
15 4 (0.94%) PaaS
16 3 (0.71%) Azure API Management
16 3 (0.71%) Azure Cosmos DB
16 3 (0.71%) OneDrive
Communications & Networking
1 54 (12.74%) WAN
2 50 (11.79%) SD-WAN
3 21 (4.95%) Cisco Firepower
4 16 (3.77%) 5G
5 6 (1.42%) SSL
5 6 (1.42%) VPN
6 5 (1.18%) TCP/IP
7 4 (0.94%) LAN
7 4 (0.94%) Wireless
8 3 (0.71%) DHCP
8 3 (0.71%) DNS
9 2 (0.47%) Broadband
9 2 (0.47%) Internet
9 2 (0.47%) LTE
9 2 (0.47%) PBX
9 2 (0.47%) Radio Access Network
9 2 (0.47%) VoIP
10 1 (0.24%) Firewall
10 1 (0.24%) VLAN
Database & Business Intelligence
1 50 (11.79%) Power BI
2 16 (3.77%) SQL Server
3 9 (2.12%) Azure SQL Database
3 9 (2.12%) SQL Server Integration Services
4 8 (1.89%) SQL Server Reporting Services
5 6 (1.42%) Data Lake
5 6 (1.42%) Power Query
5 6 (1.42%) SQL Server Analysis Services
5 6 (1.42%) Tableau
6 4 (0.94%) Big Data
6 4 (0.94%) GIS
7 3 (0.71%) MySQL
7 3 (0.71%) PostgreSQL
8 1 (0.24%) Data Warehouse
8 1 (0.24%) Electronic Patient Records
8 1 (0.24%) Looker
Development Applications
1 8 (1.89%) JIRA
2 6 (1.42%) SQL Server Management Studio (SSMS)
3 3 (0.71%) Git
3 3 (0.71%) Visual Studio
4 2 (0.47%) Rational DOORS
5 1 (0.24%) Jenkins
General
1 150 (35.38%) Social Skills
2 66 (15.57%) Finance
3 61 (14.39%) Marketing
4 50 (11.79%) Presentation Skills
5 49 (11.56%) Analytical Skills
6 33 (7.78%) Retail
7 30 (7.08%) Automotive
8 24 (5.66%) Public Sector
9 21 (4.95%) Inclusion and Diversity
10 12 (2.83%) Influencing Skills
10 12 (2.83%) Organisational Skills
11 8 (1.89%) French Language
11 8 (1.89%) Local Government
11 8 (1.89%) Telecoms
12 7 (1.65%) German Language
12 7 (1.65%) Manufacturing
13 6 (1.42%) Documentation Skills
14 4 (0.94%) Aerospace
14 4 (0.94%) Legal
15 3 (0.71%) Electronics
Job Titles
1 85 (20.05%) Senior
2 82 (19.34%) Consultant
3 79 (18.63%) Architect
4 47 (11.08%) Lead
5 45 (10.61%) Developer
6 39 (9.20%) Senior Architect
7 36 (8.49%) Cisco Architect
7 36 (8.49%) Senior Cisco Architect
7 36 (8.49%) Solutions Architect
8 35 (8.25%) Analyst
9 21 (4.95%) Cisco Security Architect
9 21 (4.95%) Security Architect
9 21 (4.95%) Senior Security Architect
10 20 (4.72%) Project Manager
11 18 (4.25%) Dynamics 365 Consultant
11 18 (4.25%) SAP Consultant
11 18 (4.25%) Senior Consultant
12 17 (4.01%) Senior Solutions Architect
13 16 (3.77%) Lead Consultant
14 15 (3.54%) Senior Cisco Solutions Architect
Libraries, Frameworks & Software Standards
1 18 (4.25%) .NET
2 15 (3.54%) REST
3 14 (3.30%) CSS
3 14 (3.30%) HTML
4 9 (2.12%) SOAP
5 8 (1.89%) Web Services
6 7 (1.65%) XML
7 6 (1.42%) Ajax
7 6 (1.42%) LDAP
8 4 (0.94%) .NET Core
8 4 (0.94%) HTML5 Canvas
8 4 (0.94%) PySpark
9 3 (0.71%) ASP.NET Web API
9 3 (0.71%) jQuery
9 3 (0.71%) Node.js
9 3 (0.71%) Razor View Engine
9 3 (0.71%) React
9 3 (0.71%) Twitter Bootstrap
9 3 (0.71%) WCF
10 2 (0.47%) SciPy
Miscellaneous
1 43 (10.14%) Data Centre
2 23 (5.42%) IoT
3 18 (4.25%) Blog
3 18 (4.25%) Client/Server
3 18 (4.25%) Raspberry Pi
4 14 (3.30%) Product Ownership
5 13 (3.07%) Virtual Team
6 12 (2.83%) Low-Code
7 10 (2.36%) AS400
7 10 (2.36%) iSeries
7 10 (2.36%) Self-Motivation
8 9 (2.12%) Digital Signage
8 9 (2.12%) Onboarding
9 8 (1.89%) CMDB
10 7 (1.65%) GNSS
10 7 (1.65%) Reinsurance
11 6 (1.42%) Public Cloud
12 5 (1.18%) Management Information System
13 4 (0.94%) Freedom of Information
13 4 (0.94%) Hybrid Cloud
Operating Systems
1 32 (7.55%) Android
2 23 (5.42%) Linux
3 21 (4.95%) Apple iOS
4 18 (4.25%) Windows
5 11 (2.59%) Windows 10
6 1 (0.24%) Mac OS
6 1 (0.24%) Windows Server
6 1 (0.24%) Windows Server 2019
Processes & Methodologies
1 96 (22.64%) Presales
2 85 (20.05%) CRM
3 82 (19.34%) Problem-Solving
3 82 (19.34%) Project Delivery
4 77 (18.16%) Agile
5 66 (15.57%) Analytics
6 53 (12.50%) Time Management
7 52 (12.26%) Business Intelligence
8 51 (12.03%) Customer Service
9 50 (11.79%) Project Management
10 46 (10.85%) Cybersecurity
11 42 (9.91%) Software Licensing
12 41 (9.67%) Mentoring
13 36 (8.49%) Roadmaps
14 34 (8.02%) Customer Requirements
14 34 (8.02%) Decision-Making
15 33 (7.78%) Artificial Intelligence
16 30 (7.08%) Business Development
16 30 (7.08%) DevOps
17 29 (6.84%) Service Delivery
Programming Languages
1 34 (8.02%) JavaScript
2 31 (7.31%) SQL
3 24 (5.66%) Python
4 19 (4.48%) C#
5 14 (3.30%) C
5 14 (3.30%) R
6 9 (2.12%) C++
7 3 (0.71%) Go
7 3 (0.71%) Ruby
8 2 (0.47%) Apex Code
8 2 (0.47%) Java
8 2 (0.47%) PHP
8 2 (0.47%) PowerShell
Qualifications
1 106 (25.00%) Degree
2 57 (13.44%) Security Cleared
3 38 (8.96%) CCNP
3 38 (8.96%) Cisco Certification
4 36 (8.49%) CCNA
5 31 (7.31%) SC Cleared
6 16 (3.77%) CISA
6 16 (3.77%) CISM
7 15 (3.54%) CRISC
7 15 (3.54%) Microsoft Certification
8 12 (2.83%) Azure Certification
9 9 (2.12%) Computer Science Degree
10 7 (1.65%) Master's Degree
11 6 (1.42%) PhD
12 5 (1.18%) PRINCE2 Practitioner
13 4 (0.94%) DBS Check
13 4 (0.94%) Six Sigma Green Belt
14 3 (0.71%) DV Cleared
15 2 (0.47%) TOGAF Certification
15 2 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (5.19%) ISO/IEC 27001
2 17 (4.01%) GRC
3 16 (3.77%) GDPR
3 16 (3.77%) QA
4 7 (1.65%) SLA
5 6 (1.42%) Cyber Essentials
6 5 (1.18%) ISO 9001
7 4 (0.94%) Cyber Essentials PLUS
7 4 (0.94%) PMO
8 3 (0.71%) Data Quality
8 3 (0.71%) SOC 2
9 2 (0.47%) Actionable Recommendations
10 1 (0.24%) Accessibility
10 1 (0.24%) NCSC
System Software
1 10 (2.36%) Active Directory
2 2 (0.47%) Docker
2 2 (0.47%) VMware Infrastructure
3 1 (0.24%) Hyper-V
Systems Management
1 21 (4.95%) Stealthwatch
2 15 (3.54%) CASB
3 6 (1.42%) HP UCMDB
4 3 (0.71%) Active Directory Federation Services
4 3 (0.71%) Terraform
5 1 (0.24%) Ansible
5 1 (0.24%) Computer Emergency Response Teams
5 1 (0.24%) Kubernetes
5 1 (0.24%) Oracle Identity Management
Vendors
1 160 (37.74%) Microsoft
2 46 (10.85%) Adobe
3 44 (10.38%) Apple
4 38 (8.96%) Cisco
5 36 (8.49%) Meraki
6 31 (7.31%) SAP
7 19 (4.48%) Salesforce
8 14 (3.30%) ServiceNow
9 12 (2.83%) IBM
10 8 (1.89%) Databricks
11 6 (1.42%) BMC
11 6 (1.42%) HP
11 6 (1.42%) Oracle
11 6 (1.42%) Remedy
12 5 (1.18%) Computacenter
12 5 (1.18%) Google
13 4 (0.94%) ANSYS
13 4 (0.94%) Ericsson
13 4 (0.94%) Sitecore
14 3 (0.71%) VMware