Customer Engagement Jobs in England

Customer Engagement
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 342 461 327
Rank change year-on-year +119 -134 +155
Permanent jobs citing Customer Engagement 413 432 862
As % of all permanent jobs advertised in England 0.84% 0.48% 1.00%
As % of the Processes & Methodologies category 0.90% 0.57% 1.04%
Number of salaries quoted 186 285 342
10th Percentile £30,500 £28,800 £37,500
25th Percentile £40,000 £41,250 £52,500
Median annual salary (50th Percentile) £55,000 £57,500 £67,500
Median % change year-on-year -4.35% -14.81% +12.50%
75th Percentile £80,000 £82,000 £88,750
90th Percentile £97,987 £105,000 £97,500
UK median annual salary £55,000 £57,500 £70,000
% change year-on-year -4.35% -17.86% +12.00%

All Process and Methodology Skills
England

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 46,039 75,199 82,570
As % of all permanent jobs advertised in England 94.03% 84.05% 95.58%
Number of salaries quoted 22,875 54,702 49,146
10th Percentile £29,500 £29,000 £34,452
25th Percentile £41,250 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £75,000 £72,500 £82,500
90th Percentile £97,528 £93,750 £102,500
UK median annual salary £57,443 £55,000 £60,899
% change year-on-year +4.44% -9.69% +1.50%

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

Salary distribution for jobs citing Customer Engagement in England over the 6 months to 30 May 2025.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +89 109 £65,154 -18.05% 364
North of England +74 99 £54,793 +36.98% 585
South East +122 74 £47,500 -23.01% 806
Yorkshire +106 55 £54,793 -8.68% 251
Midlands +80 54 £50,000 -13.04% 534
South West +93 44 £66,367 +76.98% 317
North West -4 43 £61,250 +53.13% 270
West Midlands +53 35 £47,500 -17.39% 272
East of England +4 23 £32,500 -27.78% 394
East Midlands +45 19 £55,000 +15.79% 225
North East +38 1 £52,500 +23.53% 65
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (3.63%) CMS
2 4 (0.97%) Apache Spark
2 4 (0.97%) Confluence
2 4 (0.97%) Headless CMS
2 4 (0.97%) SharePoint
3 2 (0.48%) Adobe Experience Manager
3 2 (0.48%) SAS
3 2 (0.48%) WordPress
4 1 (0.24%) Apache Airflow
4 1 (0.24%) NetWeaver
Applications
1 20 (4.84%) Microsoft Office
2 7 (1.69%) Microsoft Excel
3 4 (0.97%) MS Visio
4 3 (0.73%) Microsoft Project
5 2 (0.48%) Adobe Creative Suite
5 2 (0.48%) Adobe Illustrator
5 2 (0.48%) InDesign
5 2 (0.48%) Photoshop
6 1 (0.24%) Chatbot
6 1 (0.24%) Spreadsheet
6 1 (0.24%) Trello
Business Applications
1 29 (7.02%) Dynamics CRM
2 9 (2.18%) Shopify
3 5 (1.21%) Oracle ERP
4 2 (0.48%) Magento
4 2 (0.48%) SAP S/4HANA
5 1 (0.24%) Remedy ITSM
5 1 (0.24%) SAP ERP
5 1 (0.24%) SAP FI
5 1 (0.24%) SAP FSCM
5 1 (0.24%) SAP HCM
5 1 (0.24%) SAP MDG
Cloud Services
1 59 (14.29%) Dynamics 365
2 39 (9.44%) Azure
3 33 (7.99%) Power Platform
4 29 (7.02%) SaaS
5 25 (6.05%) AWS
6 22 (5.33%) PowerApps
7 21 (5.08%) Google Analytics
7 21 (5.08%) Power Automate
8 10 (2.42%) Azure Logic Apps
8 10 (2.42%) GCP
9 6 (1.45%) Azure DevOps
9 6 (1.45%) Azure Functions
9 6 (1.45%) Serverless
10 5 (1.21%) Cloud Computing
10 5 (1.21%) Google Ads
10 5 (1.21%) Microsoft 365
11 4 (0.97%) Amazon EMR
11 4 (0.97%) Amazon SageMaker
11 4 (0.97%) Azure Service Bus
11 4 (0.97%) PaaS
Communications & Networking
1 5 (1.21%) SMS
2 3 (0.73%) DNS
2 3 (0.73%) VoIP
3 2 (0.48%) Firewall
3 2 (0.48%) TCP/IP
3 2 (0.48%) VPN
4 1 (0.24%) 5G
4 1 (0.24%) Broadband
4 1 (0.24%) DHCP
4 1 (0.24%) Intelligent Network
4 1 (0.24%) Intranet
4 1 (0.24%) Intrusion Detection
4 1 (0.24%) LAN
4 1 (0.24%) NAS
4 1 (0.24%) Network Security
4 1 (0.24%) SAN
4 1 (0.24%) SD-WAN
4 1 (0.24%) SSL
4 1 (0.24%) Unified Communications
4 1 (0.24%) WAN
Database & Business Intelligence
1 18 (4.36%) Power BI
2 14 (3.39%) Tableau
3 10 (2.42%) SQL Server Integration Services
4 8 (1.94%) SQL Server
5 4 (0.97%) KDB
5 4 (0.97%) Kdb+
6 2 (0.48%) Metadata
6 2 (0.48%) Relational Database
6 2 (0.48%) SAP HANA
7 1 (0.24%) Apache Cassandra
7 1 (0.24%) Big Data
7 1 (0.24%) Data Mining
7 1 (0.24%) Data Warehouse
7 1 (0.24%) DynamoDB
7 1 (0.24%) Elasticsearch
7 1 (0.24%) Hadoop
7 1 (0.24%) NoSQL
7 1 (0.24%) Oracle Reports
7 1 (0.24%) SAP Data Services
7 1 (0.24%) SQL Server Reporting Services
Development Applications
1 10 (2.42%) JIRA
2 4 (0.97%) SQL Server Management Studio (SSMS)
2 4 (0.97%) Visual Studio
3 3 (0.73%) Selenium
4 1 (0.24%) MLflow
4 1 (0.24%) Team Foundation Server
General
1 177 (42.86%) Social Skills
2 110 (26.63%) Marketing
3 88 (21.31%) Finance
4 53 (12.83%) Analytical Skills
5 49 (11.86%) Inclusion and Diversity
6 41 (9.93%) Presentation Skills
7 25 (6.05%) Law
8 23 (5.57%) Legal
9 19 (4.60%) Retail
10 17 (4.12%) Advertising
11 14 (3.39%) Banking
12 13 (3.15%) Electronics
12 13 (3.15%) Organisational Skills
13 11 (2.66%) Publishing
14 9 (2.18%) Automotive
14 9 (2.18%) Billing
15 8 (1.94%) Brand Awareness
16 6 (1.45%) Games
16 6 (1.45%) Public Sector
17 5 (1.21%) Influencing Skills
Job Titles
1 83 (20.10%) Engineering Manager
2 37 (8.96%) Cisco Specialist
3 32 (7.75%) Lead
4 31 (7.51%) Architect
5 29 (7.02%) Senior
6 23 (5.57%) Developer
7 22 (5.33%) Analyst
8 19 (4.60%) Product Manager
8 19 (4.60%) Solutions Architect
9 16 (3.87%) Consultant
9 16 (3.87%) IT Support
9 16 (3.87%) Marketing Manager
10 15 (3.63%) Project Manager
11 13 (3.15%) Dynamics 365 Developer
11 13 (3.15%) Product Marketing Manager
12 12 (2.91%) Sales Manager
13 11 (2.66%) Product Owner
14 9 (2.18%) Marketing Executive
14 9 (2.18%) Operations Manager
14 9 (2.18%) Operations Project Manager
Libraries, Frameworks & Software Standards
1 16 (3.87%) HTML
2 15 (3.63%) .NET
2 15 (3.63%) CSS
3 7 (1.69%) .NET Framework
4 4 (0.97%) Django
4 4 (0.97%) Express.js
4 4 (0.97%) Flask
4 4 (0.97%) Kafka
4 4 (0.97%) MACH
4 4 (0.97%) Next.js
4 4 (0.97%) Node.js
4 4 (0.97%) React
5 2 (0.48%) JSON
5 2 (0.48%) Playwright
5 2 (0.48%) SAP Fiori
5 2 (0.48%) SOAP
5 2 (0.48%) XML
6 1 (0.24%) Ajax
6 1 (0.24%) LDAP
6 1 (0.24%) Web Services
Miscellaneous
1 23 (5.57%) Product Ownership
2 21 (5.08%) Social Media
3 17 (4.12%) GNSS
4 13 (3.15%) Analytical Mindset
5 10 (2.42%) Self-Motivation
6 8 (1.94%) Marketing Technology
7 7 (1.69%) Onboarding
8 4 (0.97%) Blog
8 4 (0.97%) Hackathon
9 3 (0.73%) Cyber Defence
9 3 (0.73%) Data Centre
9 3 (0.73%) Low-Code
9 3 (0.73%) Mobile App
10 2 (0.48%) PropTech
11 1 (0.24%) Blockchain
11 1 (0.24%) Cyber Threat
11 1 (0.24%) Insider Threat
11 1 (0.24%) Legacy Systems
11 1 (0.24%) Security Posture
11 1 (0.24%) Team-Oriented Environment
Operating Systems
1 5 (1.21%) Windows
2 4 (0.97%) Mac OS
3 3 (0.73%) Linux
4 2 (0.48%) Android
4 2 (0.48%) Apple iOS
5 1 (0.24%) Unix
Processes & Methodologies
1 83 (20.10%) Model-Based Systems Engineering
1 83 (20.10%) Systems Engineering
2 82 (19.85%) CRM
3 66 (15.98%) Agile
4 55 (13.32%) Project Management
5 54 (13.08%) Analytics
5 54 (13.08%) Problem-Solving
6 53 (12.83%) B2B
7 50 (12.11%) Decision-Making
8 46 (11.14%) Digital Marketing
9 43 (10.41%) Artificial Intelligence
10 39 (9.44%) Mentoring
11 38 (9.20%) Customer Service
12 34 (8.23%) Marketing Strategy
13 32 (7.75%) Collaborative Culture
13 32 (7.75%) Stakeholder Management
14 30 (7.26%) Customer Experience
14 30 (7.26%) Market Research
15 29 (7.02%) Continuous Improvement
15 29 (7.02%) SEO
Programming Languages
1 31 (7.51%) C#
2 23 (5.57%) Python
3 22 (5.33%) JavaScript
4 20 (4.84%) SQL
5 8 (1.94%) R
6 5 (1.21%) C
7 4 (0.97%) X++
8 3 (0.73%) Go
9 1 (0.24%) ABAP
9 1 (0.24%) Apex Code
9 1 (0.24%) C++
9 1 (0.24%) Java
9 1 (0.24%) MATLAB
9 1 (0.24%) PHP
9 1 (0.24%) PowerShell
9 1 (0.24%) TypeScript
Qualifications
1 132 (31.96%) Degree
2 96 (23.24%) Master's Degree
3 88 (21.31%) BPSS Clearance
4 83 (20.10%) Chartered Engineer
5 10 (2.42%) Security Cleared
6 8 (1.94%) AWS Certification
6 8 (1.94%) AWS Certified Cloud Practitioner
6 8 (1.94%) SC Cleared
7 7 (1.69%) MBA
8 6 (1.45%) Microsoft Certification
8 6 (1.45%) PMI Certification
8 6 (1.45%) PMP
9 5 (1.21%) Cisco Certification
10 4 (0.97%) Azure Certification
10 4 (0.97%) CISSP
10 4 (0.97%) ISTQB
10 4 (0.97%) ISTQB Foundation Certification
11 3 (0.73%) (ISC)2 CCSP
11 3 (0.73%) CCSP
11 3 (0.73%) CISM
Quality Assurance & Compliance
1 19 (4.60%) PMO
2 9 (2.18%) QA
3 7 (1.69%) GDPR
4 4 (0.97%) California Consumer Privacy Act
4 4 (0.97%) ISO/IEC 27001
4 4 (0.97%) PCI DSS
5 3 (0.73%) Actionable Recommendations
5 3 (0.73%) Data Quality
5 3 (0.73%) GRC
5 3 (0.73%) NIST
6 2 (0.48%) Accessibility
7 1 (0.24%) ISO 9001
7 1 (0.24%) MiFID
7 1 (0.24%) PSD2
7 1 (0.24%) Sarbanes-Oxley
7 1 (0.24%) SLA
System Software
1 10 (2.42%) Docker
2 1 (0.24%) Active Directory
2 1 (0.24%) Snort
2 1 (0.24%) Virtual Machines
2 1 (0.24%) VMware Infrastructure
2 1 (0.24%) vSphere
Systems Management
1 10 (2.42%) Kubernetes
2 2 (0.48%) Ansible
2 2 (0.48%) Microsoft Intune
3 1 (0.24%) HP UCMDB
3 1 (0.24%) Terraform
3 1 (0.24%) vCenter Server
Vendors
1 73 (17.68%) Microsoft
2 40 (9.69%) Cisco
3 24 (5.81%) Salesforce
4 22 (5.33%) Google
5 18 (4.36%) Oracle
6 8 (1.94%) SAP
7 6 (1.45%) HubSpot
8 5 (1.21%) Adobe
8 5 (1.21%) PeopleSoft
8 5 (1.21%) Salesforce Marketing Cloud
9 4 (0.97%) Dell
9 4 (0.97%) Facebook
9 4 (0.97%) ServiceNow
10 3 (0.73%) Databricks
10 3 (0.73%) IBM
10 3 (0.73%) Splunk
11 2 (0.48%) VMware
11 2 (0.48%) WooCommerce
12 1 (0.24%) Fortinet
12 1 (0.24%) Teradata