The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
UK / England
Rank 558 501 523
Rank change year-on-year -57 +22  
Permanent jobs citing Customer Engagement 288 493 467
As % of all permanent IT jobs advertised in England 0.36% 0.51% 0.47%
As % of the Processes & Methodologies category 0.41% 0.57% 0.54%
Number of salaries quoted 194 357 323
Median salary £52,500 £52,500 £57,500
Median salary % change year-on-year - -8.69%  
90% offered a salary of more than £30,000 £35,000 £28,800
10% offered a salary of more than £81,750 £80,950 £82,500
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 71048 85804 86462
As % of all permanent IT job vacancies advertised in England 89.07% 88.61% 86.97%
Number of salaries quoted 58845 71773 70672
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

The salary distribution of IT jobs citing Customer Engagement in England over the 3 months to 25 March 2017.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 93 £60,000 - 16
South East -14 55 £50,000 - 6
East of England +38 31 £52,500 +16.66% 3
West Midlands -40 25 £32,500 -35.00% 3
North West -9 23 £55,000 +11.11% 1
East Midlands +20 22 £26,500 -55.83% 1
Yorkshire +22 17 £40,000 -4.76% 2
South West +2 15 £50,000 -18.36% 2
North East - 3 £35,000 - 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 25 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 157 (23.68%) Degree
2 154 (23.23%) CRM
3 153 (23.08%) Finance
4 152 (22.93%) Marketing
5 125 (18.85%) Agile Software Development
6 124 (18.70%) Presales
7 107 (16.14%) Project Management
8 103 (15.54%) ITIL
9 100 (15.08%) SQL
10 99 (14.93%) Microsoft
11 96 (14.48%) Analytical Skills
12 95 (14.33%) Retail
13 88 (13.27%) Software Engineering
14 87 (13.12%) MS Excel
15 86 (12.97%) Business Development
16 83 (12.52%) HP
17 80 (12.07%) IBM
18 79 (11.92%) Analytics
19 77 (11.61%) Cisco
20 74 (11.16%) SQL Server
21 73 (11.01%) PRINCE2
22 72 (10.86%) Microsoft Azure
23 71 (10.71%) Amazon AWS
24 70 (10.56%) Computer Science
25 66 (9.95%) Telecoms
26 65 (9.80%) VMware
26 65 (9.80%) Oracle
26 65 (9.80%) Data Centre
27 63 (9.50%) IT Strategy
28 58 (8.75%) Service Delivery

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (4.07%) SharePoint
2 16 (2.41%) JBoss
3 13 (1.96%) Skype for Business
4 12 (1.81%) Apache
5 10 (1.51%) CMS
6 8 (1.21%) Mule
6 8 (1.21%) OpenStack
7 7 (1.06%) ArcGIS
8 6 (0.90%) Cloud Foundry
8 6 (0.90%) Elasticsearch
8 6 (0.90%) Oracle SOA Suite
8 6 (0.90%) Tomcat
8 6 (0.90%) WebSphere
9 5 (0.75%) Apache Spark
9 5 (0.75%) BizTalk Server
9 5 (0.75%) MS Exchange
9 5 (0.75%) Umbraco
10 4 (0.60%) Kentico
10 4 (0.60%) nginx
10 4 (0.60%) Sitecore CMS
Applications
1 87 (13.12%) MS Excel
2 27 (4.07%) MS Office
3 26 (3.92%) MS Visio
4 13 (1.96%) MS Project
5 12 (1.81%) MS PowerPoint
6 5 (0.75%) Photoshop
7 3 (0.45%) InVision
8 1 (0.15%) Adobe Illustrator
8 1 (0.15%) SPSS
Business Applications
1 27 (4.07%) SAP CRM
2 11 (1.66%) Dynamics CRM
3 8 (1.21%) SAP Oil and Gas
4 5 (0.75%) SAP ERP
5 4 (0.60%) Dynamics AX
6 3 (0.45%) Data Workbench
6 3 (0.45%) Remedy ITSM
7 2 (0.30%) Adobe Campaign
7 2 (0.30%) Apache OFBiz
7 2 (0.30%) HFM
7 2 (0.30%) Hyperion Enterprise
7 2 (0.30%) SAP HR
7 2 (0.30%) SAP S/4HANA
7 2 (0.30%) SAP SRM
7 2 (0.30%) Unica
8 1 (0.15%) Oracle Applications
8 1 (0.15%) Oracle EBS R12
8 1 (0.15%) SAP CO
8 1 (0.15%) SAP FI
8 1 (0.15%) SAP FI/CO
Cloud Services
1 72 (10.86%) Microsoft Azure
2 71 (10.71%) Amazon AWS
3 50 (7.54%) Amazon EC2
4 49 (7.39%) IaaS
5 48 (7.24%) PaaS
6 27 (4.07%) SaaS
7 24 (3.62%) Office 365
8 12 (1.81%) Google Analytics
9 10 (1.51%) AWS CloudFormation
10 8 (1.21%) Amazon Kinesis
10 8 (1.21%) Amazon S3
10 8 (1.21%) Amazon SQS
10 8 (1.21%) Cloud Computing
11 6 (0.90%) GitHub
12 5 (0.75%) Veeva
13 2 (0.30%) Amazon EMR
13 2 (0.30%) AWS Lambda
13 2 (0.30%) Google Cloud Platform
13 2 (0.30%) IBM Cloud
13 2 (0.30%) SoftLayer
Communications & Networking
1 44 (6.64%) Internet
2 22 (3.32%) LAN
2 22 (3.32%) Wireless
3 19 (2.87%) WAN
4 17 (2.56%) Wireless Security
5 16 (2.41%) SSL
6 15 (2.26%) TCP/IP
7 14 (2.11%) Skype
7 14 (2.11%) Unified Communications
8 13 (1.96%) DNS
8 13 (1.96%) Firewall
8 13 (1.96%) HTTP
8 13 (1.96%) SAN
9 12 (1.81%) VPN
10 9 (1.36%) IPsec
10 9 (1.36%) MPLS
10 9 (1.36%) NAS
11 7 (1.06%) Broadband
11 7 (1.06%) FTP
11 7 (1.06%) VoIP
Database & Business Intelligence
1 74 (11.16%) SQL Server
2 56 (8.45%) MySQL
3 39 (5.88%) DB2
4 37 (5.58%) Big Data
5 28 (4.22%) SAP HANA
6 20 (3.02%) Data Warehouse
7 19 (2.87%) Hadoop
8 15 (2.26%) Relational Database
9 14 (2.11%) NoSQL
10 13 (1.96%) Power BI
10 13 (1.96%) RDBMS
11 10 (1.51%) MongoDB
12 8 (1.21%) Amazon DynamoDB
13 7 (1.06%) GIS
13 7 (1.06%) PostgreSQL
13 7 (1.06%) QlikView
14 6 (0.90%) Amazon Redshift
14 6 (0.90%) SQL Server 2008
15 5 (0.75%) Geospatial Data
15 5 (0.75%) SQL Server Reporting Services
Development Applications
1 15 (2.26%) Git (software)
2 9 (1.36%) JIRA
3 8 (1.21%) gulp
4 7 (1.06%) Cucumber
4 7 (1.06%) Selenium
5 6 (0.90%) GoCD
5 6 (0.90%) Team Foundation Server
6 5 (0.75%) Grunt
6 5 (0.75%) Subversion
7 4 (0.60%) Babel
7 4 (0.60%) Eclipse
7 4 (0.60%) Jenkins
7 4 (0.60%) Maven
7 4 (0.60%) MSI
7 4 (0.60%) webpack
8 3 (0.45%) Axure RP
8 3 (0.45%) Balsamiq Mockups
8 3 (0.45%) Bower
8 3 (0.45%) IntelliJ
8 3 (0.45%) NetBeans
General
1 153 (23.08%) Finance
2 152 (22.93%) Marketing
3 95 (14.33%) Retail
4 66 (9.95%) Telecoms
5 41 (6.18%) Publishing
6 30 (4.52%) Banking
7 24 (3.62%) Mandarin Language
8 23 (3.47%) Spanish Language
9 22 (3.32%) Electronics
10 21 (3.17%) Billing
11 12 (1.81%) Manufacturing
12 10 (1.51%) Games
12 10 (1.51%) Pharmaceutical
13 7 (1.06%) Legal
14 6 (0.90%) Advertising
15 5 (0.75%) Back Office
16 3 (0.45%) Brand Awareness
16 3 (0.45%) Law
16 3 (0.45%) Military
16 3 (0.45%) Retail Banking
Job Titles
1 138 (20.81%) Consultant
2 106 (15.99%) Architect
3 84 (12.67%) Solutions Architect
4 66 (9.95%) Project Manager
5 61 (9.20%) Analyst
6 53 (7.99%) Developer
7 50 (7.54%) Senior Consultant
8 32 (4.83%) SAP Consultant
9 28 (4.22%) Senior SAP Consultant
10 27 (4.07%) Cloud Consultant
10 27 (4.07%) CRM Consultant
10 27 (4.07%) SAP CRM Consultant
10 27 (4.07%) Senior SAP CRM Consultant
11 26 (3.92%) Product Manager
12 19 (2.87%) IT Manager
13 18 (2.71%) Presales Consultant
14 17 (2.56%) Java Developer
14 17 (2.56%) Senior Developer
15 16 (2.41%) Network Consultant
15 16 (2.41%) Senior Manager
Libraries, Frameworks & Software Standards
1 36 (5.43%) HTML
2 31 (4.68%) .NET
3 27 (4.07%) CSS
4 21 (3.17%) HTML5
5 20 (3.02%) SOAP
6 18 (2.71%) REST
7 15 (2.26%) RESTful
7 15 (2.26%) Spring
8 14 (2.11%) Node.js
9 13 (1.96%) jQuery
9 13 (1.96%) Web Services
10 11 (1.66%) Sass
10 11 (1.66%) XML
11 10 (1.51%) Hibernate
11 10 (1.51%) LAMP
12 9 (1.36%) ASP.NET
12 9 (1.36%) J2EE
12 9 (1.36%) Middleware
13 8 (1.21%) JSF
13 8 (1.21%) Struts
Miscellaneous
1 96 (14.48%) Analytical Skills
2 70 (10.56%) Computer Science
3 65 (9.80%) Data Centre
4 52 (7.84%) User Experience
5 38 (5.73%) CMDB
6 37 (5.58%) Management Information System
7 25 (3.77%) Blog
8 23 (3.47%) Enterprise Software
9 17 (2.56%) iPad
10 16 (2.41%) Mobile App
11 13 (1.96%) e-Learning
11 13 (1.96%) Public Cloud
12 11 (1.66%) Fintech
12 11 (1.66%) Virtual Team
13 8 (1.21%) Fat Client
13 8 (1.21%) Internet of Things
13 8 (1.21%) Thin Client
14 7 (1.06%) Algorithms
14 7 (1.06%) Private Cloud
15 6 (0.90%) Social Media
Operating Systems
1 52 (7.84%) Linux
2 30 (4.52%) Windows
3 19 (2.87%) Unix
4 15 (2.26%) Windows 7
5 7 (1.06%) CentOS
5 7 (1.06%) Windows 10
5 7 (1.06%) Windows 8
5 7 (1.06%) Windows Server
6 6 (0.90%) Windows Server 2008
7 4 (0.60%) Red Hat Enterprise Linux
8 2 (0.30%) Android
8 2 (0.30%) Apple iOS
9 1 (0.15%) Debian
9 1 (0.15%) Mac OS X
9 1 (0.15%) Solaris
9 1 (0.15%) SUSE
9 1 (0.15%) Ubuntu
9 1 (0.15%) Windows Server 2012
Processes & Methodologies
1 154 (23.23%) CRM
2 125 (18.85%) Agile Software Development
3 124 (18.70%) Presales
4 107 (16.14%) Project Management
5 103 (15.54%) ITIL
6 88 (13.27%) Software Engineering
7 86 (12.97%) Business Development
8 79 (11.92%) Analytics
9 73 (11.01%) PRINCE2
10 63 (9.50%) IT Strategy
11 58 (8.75%) Continuous Improvement
11 58 (8.75%) Service Delivery
12 56 (8.45%) Line Management
13 54 (8.14%) Service Management
14 49 (7.39%) Business Intelligence
14 49 (7.39%) Change Management
14 49 (7.39%) TOGAF
15 48 (7.24%) ITIL V3
16 46 (6.94%) Stakeholder Management
16 46 (6.94%) Technical Architecture
Programming Languages
1 100 (15.08%) SQL
2 52 (7.84%) Java
3 43 (6.49%) JavaScript
4 28 (4.22%) PowerShell
5 22 (3.32%) C#
5 22 (3.32%) Python
6 18 (2.71%) R
6 18 (2.71%) Ruby
7 12 (1.81%) Perl
8 11 (1.66%) PHP
9 9 (1.36%) Bash Shell
10 8 (1.21%) Groovy
11 5 (0.75%) C
11 5 (0.75%) PL/SQL
12 4 (0.60%) ES6
12 4 (0.60%) Shell Script
12 4 (0.60%) T-SQL
13 3 (0.45%) ABAP
14 2 (0.30%) MATLAB
14 2 (0.30%) SAPscript
Qualifications
1 157 (23.68%) Degree
2 52 (7.84%) ISEB
3 49 (7.39%) PMP
4 47 (7.09%) PMI Certification
5 29 (4.37%) MBA
6 14 (2.11%) PRINCE2 Certification
7 12 (1.81%) Cisco Certification
8 10 (1.51%) ITIL Certification
9 9 (1.36%) CCNP
10 8 (1.21%) Security Cleared
11 7 (1.06%) Microsoft Certification
11 7 (1.06%) SC Cleared
12 6 (0.90%) AWS Certification
12 6 (0.90%) CISSP
13 4 (0.60%) CCNA
13 4 (0.60%) DV Cleared
13 4 (0.60%) MCSE
14 3 (0.45%) GIAC
14 3 (0.45%) PRINCE2 Practitioner
14 3 (0.45%) SSCP
Quality Assurance & Compliance
1 40 (6.03%) QA
2 27 (4.07%) SLA
3 13 (1.96%) ISO/IEC 27001
4 6 (0.90%) PCI DSS
5 5 (0.75%) COBIT
6 4 (0.60%) Data Quality
7 3 (0.45%) HMG Security Policy Framework
7 3 (0.45%) PMO
8 2 (0.30%) GCP
8 2 (0.30%) GDPR
8 2 (0.30%) Sarbanes-Oxley
9 1 (0.15%) ISO 14000
9 1 (0.15%) NEBOSH
9 1 (0.15%) SEPA
System Software
1 44 (6.64%) VMware Infrastructure
2 36 (5.43%) Virtual Machines
3 22 (3.32%) Docker
4 9 (1.36%) Microsoft App-V
5 7 (1.06%) Active Directory
6 6 (0.90%) VMware ESX
6 6 (0.90%) VMware ESXi
7 4 (0.60%) iptables
7 4 (0.60%) XenApp
8 2 (0.30%) vCloud
8 2 (0.30%) Virtual Desktop
8 2 (0.30%) XenDesktop
9 1 (0.15%) SRDF
9 1 (0.15%) vSphere
Systems Management
1 36 (5.43%) SCVMM
2 18 (2.71%) SCCM
3 14 (2.11%) Puppet
4 13 (1.96%) Opscode Chef
5 9 (1.36%) Microsoft Intune
6 7 (1.06%) Cisco CUCM
6 7 (1.06%) Cisco UCCX
6 7 (1.06%) HP Quality Center
6 7 (1.06%) Kubernetes
6 7 (1.06%) SCOM
7 6 (0.90%) Packer
7 6 (0.90%) Terraform
8 4 (0.60%) CFEngine
8 4 (0.60%) HAProxy
9 3 (0.45%) AirWatch
9 3 (0.45%) EMC NetWorker
9 3 (0.45%) FortiGate
9 3 (0.45%) McAfee ePO
9 3 (0.45%) Tivoli Identity Manager
10 1 (0.15%) Netcool
Vendors
1 99 (14.93%) Microsoft
2 83 (12.52%) HP
3 80 (12.07%) IBM
4 77 (11.61%) Cisco
5 65 (9.80%) Oracle
5 65 (9.80%) VMware
6 58 (8.75%) Juniper
7 52 (7.84%) SAP
8 48 (7.24%) CheckPoint
9 43 (6.49%) EMC
10 40 (6.03%) Citrix
11 39 (5.88%) BMC
12 38 (5.73%) NetApp
13 30 (4.52%) Google
14 23 (3.47%) Adobe
15 20 (3.02%) Aruba
16 16 (2.41%) Tableau
17 13 (1.96%) Hyperion
18 12 (1.81%) Salesforce.com
19 10 (1.51%) hybris
London
Capgemini UK
Posted: Yesterday
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: Yesterday
London
Computer Futures
Salary: £80000 - £85000 per annum + Competitive benefits
Posted: Yesterday
Birmingham
Intouch Games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 3 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 2 days ago
London
Certes Computing Ltd
Salary: £50000 - £60000 per annum + 10% Bonus and Benefits
Posted: 5 days ago
London
Computer Futures
Salary: £80000 - £90000 per annum + Competitive benefits
Posted: 2 days ago
South West
EXCELerate
Salary: Up to £70,000 per annum + Bonus, Healthcare & Pension
Posted: 4 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 4 days ago
London
Networkers
Salary: £60000 - £90000 per annum + bonus and benefits
Posted: 5 days ago
London
Burns Sheehan
Salary: £40000.00 - £48000.00 per annum + bonus + equity
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Salary: negotiable
Posted: Yesterday
London
Verticality Ltd
Salary: £45000 - £55000 per annum, Benefits 5k Car, 25k OTE, Training, Bonus
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Salary: negotiable
Posted: 2 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 8 days ago
Sheffield, South Yorkshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 8 days ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum
Posted: 5 days ago
London
Computer Futures
Salary: £80000 - £160000 per annum + competitive
Posted: 10 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago
Leicester, Leicestershire
Searchability
Salary: £30000 - £40000 per annum
Posted: 5 days ago
North Yorkshire
onezeero.
Salary: £38000 - £45000 per annum + Guaranteed Bonus
Posted: 4 days ago
Cambridge
IQ Telecom
Salary: £45000 - £55000 per annum + car and bonus
Posted: 16 days ago
London
Computer Futures
Salary: competitive
Posted: 10 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: Competitive
Posted: 9 days ago
Leatherhead, Surrey
Bytes Software Service
Salary: From £25,000 to £30,000 per annum
Posted: 11 days ago
London
Hewlett Packard Enterprise
Posted: 17 days ago
Bracknell, Berkshire
Hewlett Packard Enterprise
Posted: 17 days ago
South East
Hewlett Packard Enterprise
Posted: 22 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 5 days ago
London
Lawrence Harvey
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 26 days ago