Customer Engagement Jobs in Tyne and Wear

Customer Engagement
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 88 91 90
Rank change year-on-year +3 -1 -5
Permanent jobs citing Customer Engagement 11 4 5
As % of all permanent jobs advertised in Tyne and Wear 0.84% 0.44% 0.47%
As % of the Processes & Methodologies category 0.96% 0.45% 0.53%
Number of salaries quoted 8 4 3
10th Percentile £22,500 - £23,700
25th Percentile £23,625 £19,500 £30,750
Median annual salary (50th Percentile) £42,500 £21,000 £45,000
Median % change year-on-year +102.38% -53.33% -33.33%
75th Percentile £59,375 £22,625 £53,750
90th Percentile £65,000 £22,850 £57,500
North East median annual salary £42,500 £21,000 £45,000
% change year-on-year +102.38% -53.33% -33.33%

All Process and Methodology Skills
Tyne and Wear

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,149 885 942
As % of all permanent jobs advertised in Tyne and Wear 87.24% 96.83% 87.71%
Number of salaries quoted 965 444 646
10th Percentile £30,000 £30,750 £25,750
25th Percentile £37,000 £38,644 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% +5.56%
75th Percentile £65,000 £66,250 £60,000
90th Percentile £76,059 £78,750 £82,500
North East median annual salary £47,500 £48,125 £42,500
% change year-on-year -1.30% +13.24% -5.56%

Customer Engagement
Job Vacancy Trend in Tyne and Wear

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Customer Engagement in Tyne and Wear

Customer Engagement
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Customer Engagement in Tyne and Wear.

Salary trend for Customer Engagement in Tyne and Wear

Customer Engagement
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Customer Engagement in Tyne and Wear over the 6 months to 24 April 2024.

Salary histogram for Customer Engagement in Tyne and Wear

Customer Engagement
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Tyne and Wear region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +5 9 £33,250 +58.33% 5
Sunderland - 2 £60,000 -
Customer Engagement
North East

Customer Engagement
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Umbraco
Applications
1 3 (27.27%) Microsoft Office
Communications & Networking
1 3 (27.27%) DHCP
1 3 (27.27%) DNS
1 3 (27.27%) TCP/IP
Development Applications
1 2 (18.18%) Git
1 2 (18.18%) Visual Studio
General
1 3 (27.27%) Public Sector
2 1 (9.09%) Brand Awareness
Job Titles
1 3 (27.27%) Analyst
1 3 (27.27%) Service Analyst
1 3 (27.27%) Service Desk Analyst
1 3 (27.27%) User Researcher
2 2 (18.18%) Developer
2 2 (18.18%) Digital Project Manager
2 2 (18.18%) Project Manager
2 2 (18.18%) Umbraco Developer
3 1 (9.09%) .NET Developer
3 1 (9.09%) Business Development Manager
3 1 (9.09%) Business Manager
3 1 (9.09%) Development Manager
3 1 (9.09%) IT Analyst
3 1 (9.09%) Senior
3 1 (9.09%) Senior User Researcher
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
1 2 (18.18%) .NET Core
1 2 (18.18%) ASP.NET Web API
1 2 (18.18%) jQuery
1 2 (18.18%) Razor View Engine
1 2 (18.18%) Twitter Bootstrap
1 2 (18.18%) WCF
Miscellaneous
1 2 (18.18%) Mobile App
1 2 (18.18%) Product Ownership
Operating Systems
1 3 (27.27%) Android
Processes & Methodologies
1 3 (27.27%) Business Analysis
1 3 (27.27%) Customer Service
1 3 (27.27%) Field Research
1 3 (27.27%) Human-Centred Design
1 3 (27.27%) Information Security
1 3 (27.27%) Interaction Design
1 3 (27.27%) Market Research
1 3 (27.27%) User Research
2 2 (18.18%) Agile
2 2 (18.18%) API Integration
2 2 (18.18%) Customer Experience
2 2 (18.18%) DevOps
2 2 (18.18%) Digital Transformation Programme
2 2 (18.18%) E-Commerce
2 2 (18.18%) MVC
2 2 (18.18%) Problem-Solving
2 2 (18.18%) Scrum
2 2 (18.18%) Software Testing
2 2 (18.18%) User Experience
3 1 (9.09%) Business Development
Programming Languages
1 2 (18.18%) C#
1 2 (18.18%) JavaScript
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) BPSS Clearance
System Software
1 3 (27.27%) Active Directory
Vendors
1 5 (45.45%) Microsoft