Support Specialist Job Trends in the North East

Support Specialist
England > North East

The median Support Specialist salary in the North East is £33,500 per year, according to job vacancies posted during the 6 months leading to 31 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 66 88 -
Rank change year-on-year +22 - -
Permanent jobs requiring a Support Specialist 14 1 0
As % of all permanent jobs in the North East 1.36% 0.10% -
As % of the Job Titles category 1.47% 0.11% -
Number of salaries quoted 7 1 0
10th Percentile £30,450 - -
25th Percentile £31,750 - -
Median annual salary (50th Percentile) £33,500 £60,000 -
Median % change year-on-year -44.17% - -
75th Percentile £35,250 - -
90th Percentile - - -
England median annual salary £36,000 £35,000 £50,000
% change year-on-year +2.86% -30.00% +14.94%

All Permanent IT Job Roles
North East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 954 941 565
% of permanent jobs with a recognized job title 92.98% 95.63% 95.60%
Number of salaries quoted 630 429 486
10th Percentile £28,250 £32,212 £29,875
25th Percentile £30,875 £36,250 £36,862
Median annual salary (50th Percentile) £45,749 £50,000 £50,000
Median % change year-on-year -8.50% - +1.86%
75th Percentile £65,000 £68,750 £61,250
90th Percentile £78,754 £85,000 £72,875
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Support Specialist
Job Vacancy Trend in the North East

Historical trend showing the proportion of permanent IT job postings featuring 'Support Specialist' in the job title relative to all permanent IT jobs advertised in the North East.

Support Specialist job vacancy trend in the North East

Support Specialist
Salary Trend in the North East

Salary distribution trend for Support Specialist job vacancies in the North East.

Salary distribution trend for Support Specialist job vacancies in the North East

Support Specialist
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the North East region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +15 7 £33,500 -44.17% 1
Durham - 7 - -
Support Specialist
England

Support Specialist Skill Set
Top 28 Co-Occurring Skills & Capabilities in the North East

For the 6 months to 31 December 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North East region featuring Support Specialist in the job title.

1 14 (100.00%) Degree
2 7 (50.00%) AI
2 7 (50.00%) Chatbot
2 7 (50.00%) Conversational UI
2 7 (50.00%) PayPal
2 7 (50.00%) Problem-Solving
3 6 (42.86%) Agile
3 6 (42.86%) Asterisk PBX
3 6 (42.86%) Bash
3 6 (42.86%) CCNP
3 6 (42.86%) Cisco
3 6 (42.86%) Cisco Certification
3 6 (42.86%) CompTIA Security+
3 6 (42.86%) Computer Science
3 6 (42.86%) Customer Requirements
3 6 (42.86%) Firewall
3 6 (42.86%) FreeSWITCH
3 6 (42.86%) Network+ Certification
3 6 (42.86%) PSTN
3 6 (42.86%) Python
3 6 (42.86%) Task Automation
3 6 (42.86%) VoIP
4 1 (7.14%) .NET
4 1 (7.14%) ASP.NET
4 1 (7.14%) C#
4 1 (7.14%) Customer Service
4 1 (7.14%) HND
4 1 (7.14%) SQL

Support Specialist Skill Set
Co-Occurring Skills & Capabilities in the North East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 7 (50.00%) Chatbot
Communications & Networking
1 6 (42.86%) Asterisk PBX
1 6 (42.86%) Firewall
1 6 (42.86%) PSTN
1 6 (42.86%) VoIP
General
1 7 (50.00%) Social Skills
2 6 (42.86%) Analytical Skills
2 6 (42.86%) Finance
2 6 (42.86%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (42.86%) FreeSWITCH
2 1 (7.14%) .NET
2 1 (7.14%) ASP.NET
Processes & Methodologies
1 7 (50.00%) AI
1 7 (50.00%) Conversational UI
1 7 (50.00%) Problem-Solving
2 6 (42.86%) Agile
2 6 (42.86%) Computer Science
2 6 (42.86%) Customer Requirements
2 6 (42.86%) Task Automation
3 1 (7.14%) Customer Service
Programming Languages
1 6 (42.86%) Bash
1 6 (42.86%) Python
2 1 (7.14%) C#
2 1 (7.14%) SQL
Qualifications
1 14 (100.00%) Degree
2 6 (42.86%) CCNP
2 6 (42.86%) Cisco Certification
2 6 (42.86%) CompTIA Security+
2 6 (42.86%) Network+ Certification
3 1 (7.14%) HND
Vendors
1 7 (50.00%) PayPal
2 6 (42.86%) Cisco