Support Specialist Job Trends in England

Support Specialist
UK > England

The median Support Specialist salary in England is £35,000 per year, according to job vacancies posted during the 6 months leading to 5 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Mar 2026
Same period 2025 Same period 2024
Rank 368 469 398
Rank change year-on-year +101 -71 +419
Permanent jobs requiring a Support Specialist 300 174 428
As % of all permanent jobs in England 0.47% 0.42% 0.62%
As % of the Job Titles category 0.52% 0.47% 0.65%
Number of salaries quoted 195 79 239
10th Percentile £26,250 £27,500 £27,500
25th Percentile £29,000 £32,750 £31,000
Median annual salary (50th Percentile) £35,000 £44,000 £42,000
Median % change year-on-year -20.45% +4.76% -8.70%
75th Percentile £46,250 £52,500 £55,000
90th Percentile £54,500 £57,750 £66,500
UK median annual salary £35,000 £45,000 £39,873
% change year-on-year -22.22% +12.86% -13.32%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 58,143 37,385 65,565
% of permanent jobs with a recognized job title 91.66% 90.97% 94.48%
Number of salaries quoted 37,636 20,807 52,031
10th Percentile £29,750 £32,500 £28,750
25th Percentile £38,750 £45,000 £39,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -9.84%
75th Percentile £75,000 £80,000 £73,750
90th Percentile £95,000 £100,000 £93,750
UK median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.33%

Support Specialist
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Specialist' in the job title relative to all permanent IT jobs advertised in England.

Support Specialist job vacancy trend in England

Support Specialist
Salary Trend in England

Salary distribution trend for Support Specialist job vacancies in England.

Salary distribution trend for Support Specialist job vacancies in England

Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Support Specialist in England over the 6 months to 5 March 2026.

Salary histogram for Support Specialist in England

Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the England region over the 6 months to 5 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +35 80 £30,000 -14.29% 4
London +50 70 £45,000 -10.00% 16
South East +19 55 £37,750 +2.72% 17
East of England +29 42 £40,000 -9.09% 1
North West +10 36 £30,000 -14.29% 2
Yorkshire -5 33 £29,000 -3.33% 1
South West -2 32 £30,000 -28.83% 4
Midlands -31 20 £39,000 +27.87% 8
West Midlands -25 18 £39,000 +25.81% 3
North East -5 11 £33,500 -44.17% 1
East Midlands -25 2 - - 5
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 5 March 2026, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Specialist in the job title.

1 117 (39.00%) Microsoft
2 94 (31.33%) Problem-Solving
3 89 (29.67%) Degree
4 74 (24.67%) AI
5 64 (21.33%) Chatbot
5 64 (21.33%) Conversational UI
5 64 (21.33%) PayPal
6 54 (18.00%) Windows
7 53 (17.67%) Microsoft 365
8 52 (17.33%) Microsoft Office
9 46 (15.33%) Customer Service
10 38 (12.67%) Active Directory
10 38 (12.67%) ITIL
11 31 (10.33%) Coaching
12 30 (10.00%) Wi-Fi
13 29 (9.67%) SaaS
14 28 (9.33%) Decision-Making
14 28 (9.33%) Mentoring
15 27 (9.00%) Azure
16 25 (8.33%) Microsoft Exchange
17 24 (8.00%) Break/Fix
17 24 (8.00%) Structured Cabling
18 23 (7.67%) Entra ID
18 23 (7.67%) Firewall
19 22 (7.33%) Linux
20 21 (7.00%) Microsoft Intune
20 21 (7.00%) VoIP
21 20 (6.67%) SQL
22 19 (6.33%) Cisco
22 19 (6.33%) CRM

Support Specialist Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (8.33%) Microsoft Exchange
2 12 (4.00%) SharePoint
3 9 (3.00%) IIS
4 6 (2.00%) Apache
5 5 (1.67%) Drupal
5 5 (1.67%) nginx
5 5 (1.67%) WordPress
6 1 (0.33%) Blackberry Enterprise Server
6 1 (0.33%) Oracle Workflow
Applications
1 64 (21.33%) Chatbot
2 52 (17.33%) Microsoft Office
3 16 (5.33%) Microsoft Excel
4 12 (4.00%) Microsoft PowerPoint
Business Applications
1 7 (2.33%) JDE EnterpriseOne
2 4 (1.33%) Oracle Payables
2 4 (1.33%) Oracle Receivables
3 3 (1.00%) Oracle Assets
4 1 (0.33%) Dynamics CRM
4 1 (0.33%) Elite 3E
4 1 (0.33%) Oracle General Ledger
Cloud Services
1 53 (17.67%) Microsoft 365
2 29 (9.67%) SaaS
3 27 (9.00%) Azure
4 23 (7.67%) Entra ID
5 12 (4.00%) AWS
6 4 (1.33%) Dynamics 365
7 3 (1.00%) Azure Monitor
7 3 (1.00%) OneDrive
7 3 (1.00%) Power Automate
7 3 (1.00%) Power Platform
8 1 (0.33%) Azure Logic Apps
8 1 (0.33%) Azure Storage
8 1 (0.33%) Google Workspace
8 1 (0.33%) Snowflake
Communications & Networking
1 30 (10.00%) Wi-Fi
2 24 (8.00%) Structured Cabling
3 23 (7.67%) Firewall
4 21 (7.00%) VoIP
5 10 (3.33%) DHCP
5 10 (3.33%) DNS
5 10 (3.33%) TCP/IP
6 8 (2.67%) VLAN
7 5 (1.67%) Asterisk PBX
7 5 (1.67%) PSTN
7 5 (1.67%) VPN
8 4 (1.33%) BGP
8 4 (1.33%) IPsec
8 4 (1.33%) Wireless
9 1 (0.33%) Network Security
Database & Business Intelligence
1 12 (4.00%) SQL Server
2 6 (2.00%) MySQL
3 5 (1.67%) MariaDB
4 3 (1.00%) Azure SQL Database
5 2 (0.67%) Power BI
6 1 (0.33%) Oracle BI Publisher
6 1 (0.33%) SQL Server Reporting Services
Development Applications
1 5 (1.67%) JIRA
2 2 (0.67%) Browser DevTools
General
1 84 (28.00%) Social Skills
2 34 (11.33%) Finance
3 32 (10.67%) Organisational Skills
4 24 (8.00%) Law
5 22 (7.33%) Legal
6 21 (7.00%) Telecoms
7 19 (6.33%) Manufacturing
8 18 (6.00%) Analytical Skills
9 14 (4.67%) Marketing
10 10 (3.33%) Public Sector
11 5 (1.67%) Local Government
11 5 (1.67%) Police
12 4 (1.33%) Electronics
12 4 (1.33%) Presentation Skills
12 4 (1.33%) Retail
13 1 (0.33%) Back Office
13 1 (0.33%) Inclusion and Diversity
13 1 (0.33%) Tech for Good
Libraries, Frameworks & Software Standards
1 8 (2.67%) LAMP
2 5 (1.67%) FreeSWITCH
3 4 (1.33%) EDI
3 4 (1.33%) LDAP
4 2 (0.67%) .NET
4 2 (0.67%) CSS
4 2 (0.67%) HTML
4 2 (0.67%) Microsoft Graph
4 2 (0.67%) REST
4 2 (0.67%) SOAP
5 1 (0.33%) Oracle Fusion
Miscellaneous
1 24 (8.00%) EPoS
1 24 (8.00%) Onboarding
2 21 (7.00%) Driving Licence
3 12 (4.00%) Video Conferencing
4 8 (2.67%) Linux Command Line
5 7 (2.33%) Video\Live Streaming
6 4 (1.33%) Clustering
6 4 (1.33%) Data Centre
6 4 (1.33%) Enterprise Software
6 4 (1.33%) Replication
6 4 (1.33%) Tandem
6 4 (1.33%) Video on Demand
7 3 (1.00%) FMCG
7 3 (1.00%) Legacy Applications
7 3 (1.00%) Product Ownership
7 3 (1.00%) PropTech
8 2 (0.67%) Educational Technology
8 2 (0.67%) iPhone
9 1 (0.33%) Management Information System
9 1 (0.33%) Social Media
Operating Systems
1 54 (18.00%) Windows
2 22 (7.33%) Linux
3 17 (5.67%) Mac OS
4 11 (3.67%) Windows Server
5 8 (2.67%) Red Hat Enterprise Linux
6 6 (2.00%) Windows 10
7 5 (1.67%) Windows Server 2019
8 4 (1.33%) CentOS
8 4 (1.33%) Unix
Processes & Methodologies
1 94 (31.33%) Problem-Solving
2 74 (24.67%) AI
3 64 (21.33%) Conversational UI
4 46 (15.33%) Customer Service
5 38 (12.67%) ITIL
6 31 (10.33%) Coaching
7 28 (9.33%) Decision-Making
7 28 (9.33%) Mentoring
8 24 (8.00%) Break/Fix
9 19 (6.33%) CRM
10 17 (5.67%) Cybersecurity
11 13 (4.33%) Computer Science
12 12 (4.00%) Change Management
12 12 (4.00%) Continuous Improvement
12 12 (4.00%) Data Management
12 12 (4.00%) Document Management
12 12 (4.00%) Infrastructure Engineering
13 11 (3.67%) Security Patching
14 10 (3.33%) Project Delivery
15 9 (3.00%) User Experience
Programming Languages
1 20 (6.67%) SQL
2 11 (3.67%) Python
3 10 (3.33%) Bash
3 10 (3.33%) JavaScript
3 10 (3.33%) PHP
4 4 (1.33%) Perl
4 4 (1.33%) Shell Script
5 3 (1.00%) Kusto Query Language
6 2 (0.67%) C#
6 2 (0.67%) Java
6 2 (0.67%) PowerShell
Qualifications
1 89 (29.67%) Degree
2 17 (5.67%) A+ Certification
3 10 (3.33%) Network+ Certification
4 9 (3.00%) AWS Certification
5 5 (1.67%) CCNP
5 5 (1.67%) Cisco Certification
5 5 (1.67%) CompTIA Security+
5 5 (1.67%) Computer Science Degree
6 4 (1.33%) ITIL Certification
7 3 (1.00%) Security Cleared
8 1 (0.33%) PMI Certification
8 1 (0.33%) PMP
8 1 (0.33%) Postgraduate
8 1 (0.33%) SC Cleared
Quality Assurance & Compliance
1 7 (2.33%) ISO/IEC 27001
2 6 (2.00%) QA
3 5 (1.67%) Cyber Essentials
3 5 (1.67%) Cyber Essentials PLUS
3 5 (1.67%) ISO 9001
3 5 (1.67%) SLA
4 4 (1.33%) PMO
5 2 (0.67%) GDPR
System Software
1 38 (12.67%) Active Directory
2 5 (1.67%) Docker
2 5 (1.67%) Virtual Desktop
3 4 (1.33%) Hyper-V
3 4 (1.33%) Veritas Cluster Server
3 4 (1.33%) VMware Infrastructure
4 1 (0.33%) Virtual Machines
Systems Management
1 21 (7.00%) Microsoft Intune
2 18 (6.00%) SCCM
3 4 (1.33%) Ansible
3 4 (1.33%) Backup Exec
3 4 (1.33%) Nagios
3 4 (1.33%) vCenter Server
3 4 (1.33%) ZABBIX
4 3 (1.00%) Prometheus
5 1 (0.33%) Jamf Pro
Vendors
1 117 (39.00%) Microsoft
2 64 (21.33%) PayPal
3 19 (6.33%) Cisco
3 19 (6.33%) Oracle
4 12 (4.00%) Salesforce
5 8 (2.67%) SAP
6 6 (2.00%) JD Edwards
6 6 (2.00%) Mitel
6 6 (2.00%) ServiceNow
7 5 (1.67%) Meraki
8 4 (1.33%) Epicor
8 4 (1.33%) Fortinet
8 4 (1.33%) Red Hat
8 4 (1.33%) Symantec
8 4 (1.33%) Veeam
8 4 (1.33%) VMware
9 3 (1.00%) Aderant
9 3 (1.00%) iManage
10 2 (0.67%) HP
10 2 (0.67%) HubSpot