Support Specialist Jobs in England

Support Specialist
UK > England

The median Support Specialist salary in England is £38,455 per year, according to job vacancies posted during the 6 months leading to 30 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 454 431 725
Rank change year-on-year -23 +294 +156
Permanent jobs requiring a Support Specialist 240 478 172
As % of all permanent jobs advertised in England 0.49% 0.53% 0.20%
As % of the Job Titles category 0.54% 0.56% 0.22%
Number of salaries quoted 179 342 132
10th Percentile £27,700 £27,500 £32,500
25th Percentile £31,250 £30,476 £38,652
Median annual salary (50th Percentile) £38,455 £37,500 £46,000
Median % change year-on-year +2.55% -18.48% +15.00%
75th Percentile £52,500 £50,000 £53,750
90th Percentile £58,750 £59,000 £61,700
UK median annual salary £38,455 £37,500 £45,000
% change year-on-year +2.55% -16.67% +12.50%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,450 84,705 79,000
% of permanent jobs with a recognized job title 90.78% 94.67% 91.45%
Number of salaries quoted 23,451 62,722 50,420
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,000 £38,070 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £96,952 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Specialist
Job Vacancy Trend in England

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Specialist in England

Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Specialist in England.

Salary trend for Support Specialist in England

Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Support Specialist in England over the 6 months to 30 May 2025.

Salary histogram for Support Specialist in England

Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +18 66 £45,000 -2.70% 50
Midlands +79 58 £32,000 -1.54% 26
West Midlands +54 42 £31,000 -4.62% 12
North of England +3 42 £36,500 +4.29% 53
South East +44 38 £42,500 -22.73% 81
North West -1 37 £36,500 +14.06% 29
East of England +31 27 £43,000 +26.86% 22
East Midlands +43 16 £32,000 +8.47% 12
South West +82 9 £35,000 - 38
Yorkshire +24 4 £30,000 -15.68% 17
North East +44 1 £60,000 +65.52% 7
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 30 May 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Specialist in the job title.

1 152 (63.33%) Social Skills
2 131 (54.58%) Microsoft
3 123 (51.25%) Windows
4 89 (37.08%) Azure
4 89 (37.08%) Microsoft 365
5 88 (36.67%) Problem-Solving
6 83 (34.58%) Degree
7 76 (31.67%) Active Directory
8 63 (26.25%) Cybersecurity
9 48 (20.00%) Windows 10
10 47 (19.58%) VoIP
10 47 (19.58%) Microsoft Office
11 46 (19.17%) Customer Service
12 44 (18.33%) Microsoft Excel
13 39 (16.25%) WAN
14 38 (15.83%) ITIL
14 38 (15.83%) Retail
15 36 (15.00%) LAN
16 33 (13.75%) SQL
16 33 (13.75%) Windows Server
17 30 (12.50%) CCTV
18 29 (12.08%) Data Management
19 28 (11.67%) DNS
19 28 (11.67%) Hyper-V
20 27 (11.25%) AWS
21 26 (10.83%) PowerShell
22 25 (10.42%) DHCP
22 25 (10.42%) CRM
22 25 (10.42%) Firewall
23 24 (10.00%) Finance

Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.75%) Microsoft Exchange
2 13 (5.42%) SharePoint
3 9 (3.75%) IIS
Applications
1 47 (19.58%) Microsoft Office
2 44 (18.33%) Microsoft Excel
3 18 (7.50%) Microsoft PowerPoint
4 4 (1.67%) Spreadsheet
5 3 (1.25%) Chatbot
Business Applications
1 9 (3.75%) Dynamics CRM
1 9 (3.75%) Unit4 Business World
2 6 (2.50%) NetSuite
3 3 (1.25%) Sage 50
3 3 (1.25%) SAP S/4HANA
4 2 (0.83%) Dynamics AX
5 1 (0.42%) Dynamics NAV
5 1 (0.42%) Shopify
Cloud Services
1 89 (37.08%) Azure
1 89 (37.08%) Microsoft 365
2 27 (11.25%) AWS
3 14 (5.83%) Entra ID
4 7 (2.92%) OneDrive
5 5 (2.08%) Dynamics 365
6 4 (1.67%) Power Automate
6 4 (1.67%) Power Platform
6 4 (1.67%) PowerApps
7 2 (0.83%) IaaS
7 2 (0.83%) Nutanix
7 2 (0.83%) PaaS
7 2 (0.83%) SaaS
8 1 (0.42%) Amazon EC2
8 1 (0.42%) Amazon S3
8 1 (0.42%) AWS Lambda
8 1 (0.42%) Serverless
8 1 (0.42%) Virtual Private Cloud
Communications & Networking
1 47 (19.58%) VoIP
2 39 (16.25%) WAN
3 36 (15.00%) LAN
4 28 (11.67%) DNS
5 25 (10.42%) DHCP
5 25 (10.42%) Firewall
6 10 (4.17%) TCP/IP
7 7 (2.92%) NAS
7 7 (2.92%) SAN
8 6 (2.50%) Network Security
8 6 (2.50%) VPN
8 6 (2.50%) VSAN
9 5 (2.08%) Intranet
10 4 (1.67%) Wi-Fi
11 3 (1.25%) Broadband
11 3 (1.25%) SD-WAN
12 1 (0.42%) DECT
12 1 (0.42%) Internet
12 1 (0.42%) VLAN
Database & Business Intelligence
1 16 (6.67%) SQL Server
2 8 (3.33%) GIS
3 3 (1.25%) Data Lake
3 3 (1.25%) Electronic Patient Records
3 3 (1.25%) Relational Database
4 2 (0.83%) MongoDB
4 2 (0.83%) PostgreSQL
5 1 (0.42%) Amazon RDS
5 1 (0.42%) Power BI
Development Applications
1 7 (2.92%) Git
1 7 (2.92%) JIRA
2 4 (1.67%) Cypress.io
General
1 152 (63.33%) Social Skills
2 38 (15.83%) Retail
3 24 (10.00%) Finance
4 20 (8.33%) Legal
4 20 (8.33%) Telecoms
5 17 (7.08%) Law
6 14 (5.83%) Analytical Skills
7 11 (4.58%) Organisational Skills
8 9 (3.75%) Manufacturing
9 8 (3.33%) German Language
10 6 (2.50%) Advertising
10 6 (2.50%) Automotive
10 6 (2.50%) Inclusion and Diversity
11 3 (1.25%) Aerospace
11 3 (1.25%) Banking
11 3 (1.25%) Electronics
12 2 (0.83%) Financial Institution
12 2 (0.83%) Marketing
13 1 (0.42%) Games
13 1 (0.42%) Italian Language
Libraries, Frameworks & Software Standards
1 5 (2.08%) FIX Protocol
2 4 (1.67%) .NET
2 4 (1.67%) CSS
2 4 (1.67%) HTML
2 4 (1.67%) Jest
2 4 (1.67%) Node.js
2 4 (1.67%) React
2 4 (1.67%) RESTful
2 4 (1.67%) Vue
3 3 (1.25%) EDI
3 3 (1.25%) REST
3 3 (1.25%) SOAP
4 2 (0.83%) Middleware
4 2 (0.83%) SAP XI
5 1 (0.42%) SAML
Miscellaneous
1 30 (12.50%) CCTV
2 20 (8.33%) Video Conferencing
3 8 (3.33%) FMCG
3 8 (3.33%) Onboarding
4 6 (2.50%) Clustering
4 6 (2.50%) Data Centre
4 6 (2.50%) Self-Motivation
5 3 (1.25%) e-Learning
5 3 (1.25%) IoT
5 3 (1.25%) Management Information System
5 3 (1.25%) Operational Technology
5 3 (1.25%) Renewable Energy
6 2 (0.83%) Enterprise Software
7 1 (0.42%) AS400
7 1 (0.42%) Data Protection Act
7 1 (0.42%) iPhone
7 1 (0.42%) PACS
7 1 (0.42%) Social Media
Operating Systems
1 123 (51.25%) Windows
2 48 (20.00%) Windows 10
3 33 (13.75%) Windows Server
4 16 (6.67%) Linux
5 11 (4.58%) Unix
6 10 (4.17%) Android
7 6 (2.50%) Mac OS
7 6 (2.50%) Windows 7
8 1 (0.42%) Windows Server 2016
8 1 (0.42%) Windows Server 2019
Processes & Methodologies
1 88 (36.67%) Problem-Solving
2 63 (26.25%) Cybersecurity
3 46 (19.17%) Customer Service
4 38 (15.83%) ITIL
5 29 (12.08%) Data Management
6 25 (10.42%) CRM
7 20 (8.33%) ERP
8 19 (7.92%) Document Management
9 18 (7.50%) Migration
10 14 (5.83%) Mobile Device Management
10 14 (5.83%) Time Management
11 13 (5.42%) Computer Science
11 13 (5.42%) Continuous Improvement
11 13 (5.42%) Task Automation
12 12 (5.00%) Data Analysis
13 11 (4.58%) Asset Management
14 10 (4.17%) Incident Management
14 10 (4.17%) Infrastructure Management
14 10 (4.17%) Logistics
14 10 (4.17%) Project Management
Programming Languages
1 33 (13.75%) SQL
2 26 (10.83%) PowerShell
3 7 (2.92%) Python
4 5 (2.08%) JavaScript
5 4 (1.67%) TypeScript
6 3 (1.25%) Bash
7 2 (0.83%) C++
8 1 (0.42%) Java
8 1 (0.42%) PHP
Qualifications
1 83 (34.58%) Degree
2 23 (9.58%) A+ Certification
3 11 (4.58%) Microsoft Certification
4 8 (3.33%) Azure Certification
4 8 (3.33%) Security Cleared
5 6 (2.50%) DV Cleared
5 6 (2.50%) MCSE
5 6 (2.50%) Network+ Certification
5 6 (2.50%) VMware Certified Professional (VCP)
6 4 (1.67%) BPSS Clearance
6 4 (1.67%) CCNA
6 4 (1.67%) Cisco Certification
7 2 (0.83%) Computer Science Degree
7 2 (0.83%) ITIL Certification
7 2 (0.83%) Master's Degree
7 2 (0.83%) MCP
7 2 (0.83%) MCSA
7 2 (0.83%) NVQ Level 3
7 2 (0.83%) PhD
8 1 (0.42%) MCSD
Quality Assurance & Compliance
1 8 (3.33%) SLA
2 6 (2.50%) GDPR
3 5 (2.08%) Cyber Essentials
4 2 (0.83%) ISO/IEC 27001
4 2 (0.83%) PMO
4 2 (0.83%) QA
5 1 (0.42%) DICOM
5 1 (0.42%) HL7
5 1 (0.42%) ISO 9001
System Software
1 76 (31.67%) Active Directory
2 28 (11.67%) Hyper-V
3 17 (7.08%) VMware Infrastructure
4 10 (4.17%) Docker
5 6 (2.50%) VMware ESXi
5 6 (2.50%) vSphere
6 1 (0.42%) Virtual Machines
Systems Management
1 13 (5.42%) Microsoft Intune
2 7 (2.92%) Ansible
2 7 (2.92%) SCCM
3 6 (2.50%) Kubernetes
3 6 (2.50%) PowerCLI
3 6 (2.50%) Puppet
3 6 (2.50%) vCenter Server
3 6 (2.50%) vMotion
3 6 (2.50%) vRealize
4 3 (1.25%) Jamf Pro
5 2 (0.83%) PaperCut
6 1 (0.42%) FortiGate
Vendors
1 131 (54.58%) Microsoft
2 18 (7.50%) VMware
3 15 (6.25%) Cisco
3 15 (6.25%) Citrix
4 14 (5.83%) Meraki
5 13 (5.42%) Fortinet
6 12 (5.00%) Veeam
7 9 (3.75%) Apple
7 9 (3.75%) SonicWALL
7 9 (3.75%) WatchGuard
8 8 (3.33%) Sage
9 7 (2.92%) HP
10 5 (2.08%) Ariba
10 5 (2.08%) Oracle
10 5 (2.08%) Zoho
11 4 (1.67%) SAP
12 3 (1.25%) Facebook
12 3 (1.25%) Kaseya
12 3 (1.25%) Okta
12 3 (1.25%) UiPath