The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK / Wales
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 61 59 51
Rank change year-on-year -2 -8  
Permanent jobs citing CRM 28 41 57
As % of all permanent IT jobs advertised in Wales 2.87% 3.19% 3.99%
As % of the Processes & Methodologies category 3.15% 3.78% 4.65%
Number of salaries quoted 25 30 37
Median salary £34,500 £40,000 £40,000
Median salary % change year-on-year -13.75% -  
90% offered a salary of more than £23,000 £27,750 £21,000
10% offered a salary of more than £41,500 £65,000 £60,000
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process and methodology skills.

Process & Methodology Skills
Wales
Permanent job vacancies with a requirement for process and methodology skills 889 1085 1225
As % of all permanent IT job vacancies advertised in Wales 91.18% 84.30% 85.66%
Number of salaries quoted 764 926 1000
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £29,500 £26,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Wales.

Salary trend for CRM in Wales

CRM
Salary Histogram in Wales

The salary distribution of IT jobs citing CRM in Wales over the 3 months to 25 June 2017.

Salary histogram for CRM in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +12 27 £34,500 -31.00% 4
CRM
UK

For the 6 months to 25 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for CRM.

1 39 (62.90%) Microsoft
2 32 (51.61%) Dynamics CRM
3 29 (46.77%) .NET
4 26 (41.94%) SQL Server
5 23 (37.10%) SQL
6 20 (32.26%) C#
7 15 (24.19%) ERP
8 13 (20.97%) ASP.NET
9 12 (19.35%) Web Services
9 12 (19.35%) Microsoft Office
9 12 (19.35%) Agile Software Development
10 11 (17.74%) ITIL
11 10 (16.13%) Windows
11 10 (16.13%) HTML
11 10 (16.13%) JavaScript
11 10 (16.13%) Microsoft Excel
12 9 (14.52%) Project Management
12 9 (14.52%) CSS
12 9 (14.52%) MVC
12 9 (14.52%) Manufacturing
12 9 (14.52%) Windows Server
13 8 (12.90%) Change Management
13 8 (12.90%) SQL Server Reporting Services
13 8 (12.90%) Oracle
13 8 (12.90%) SharePoint
13 8 (12.90%) E-Commerce
13 8 (12.90%) SLA
13 8 (12.90%) Web Development
13 8 (12.90%) Degree
14 7 (11.29%) HTML5

CRM
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.90%) SharePoint
2 7 (11.29%) CMS
3 4 (6.45%) BizTalk Server
4 2 (3.23%) Umbraco
5 1 (1.61%) Skype for Business
Applications
1 12 (19.35%) Microsoft Office
2 10 (16.13%) Microsoft Excel
3 1 (1.61%) Adobe Illustrator
3 1 (1.61%) InDesign
3 1 (1.61%) Microsoft PowerPoint
3 1 (1.61%) MS Visio
3 1 (1.61%) Photoshop
Business Applications
1 32 (51.61%) Dynamics CRM
2 6 (9.68%) Dynamics AX
3 4 (6.45%) SAP ERP
4 3 (4.84%) Oracle HRMS
4 3 (4.84%) Sage 200
4 3 (4.84%) Sage 50
5 2 (3.23%) SAP CRM
6 1 (1.61%) Compiere
6 1 (1.61%) SAP S/4HANA
6 1 (1.61%) Visualfiles
Cloud Services
1 6 (9.68%) Office 365
2 4 (6.45%) Google Analytics
3 3 (4.84%) SaaS
4 2 (3.23%) Microsoft Azure
5 1 (1.61%) Adobe Creative Cloud
Communications & Networking
1 4 (6.45%) Internet
2 2 (3.23%) Intranet
3 1 (1.61%) FTP
3 1 (1.61%) Skype
Database & Business Intelligence
1 26 (41.94%) SQL Server
2 8 (12.90%) SQL Server Reporting Services
3 7 (11.29%) MS Access
4 6 (9.68%) SQL Server 2008
4 6 (9.68%) SQL Server Integration Services
5 5 (8.06%) Crystal Reports
6 4 (6.45%) Data Warehouse
6 4 (6.45%) Relational Database
6 4 (6.45%) SQL Server 2014
7 3 (4.84%) SQL Server 2012
8 2 (3.23%) DTS
8 2 (3.23%) Power BI
8 2 (3.23%) SQL Server 2016
9 1 (1.61%) Amazon Redshift
9 1 (1.61%) Azure SQL Data Warehouse
9 1 (1.61%) Oracle Reports
9 1 (1.61%) PowerPivot
9 1 (1.61%) QlikView
9 1 (1.61%) SQL Server Analysis Services
Development Applications
1 3 (4.84%) Team Foundation Server
2 2 (3.23%) Git (software)
2 2 (3.23%) Visual Studio
3 1 (1.61%) MSTest
3 1 (1.61%) NUnit
3 1 (1.61%) Oracle Forms
3 1 (1.61%) Selenium
3 1 (1.61%) SQL Server Management Studio (SSMS)
3 1 (1.61%) StyleCop
3 1 (1.61%) Subversion
General
1 9 (14.52%) Manufacturing
2 7 (11.29%) Finance
3 5 (8.06%) Marketing
4 4 (6.45%) Advertising
4 4 (6.45%) Automotive
5 2 (3.23%) Legal
5 2 (3.23%) Retail
5 2 (3.23%) Telecoms
6 1 (1.61%) Law
6 1 (1.61%) Publishing
Job Titles
1 19 (30.65%) Developer
2 14 (22.58%) Analyst
3 7 (11.29%) IT Support
4 6 (9.68%) .NET Developer
4 6 (9.68%) CRM Developer
4 6 (9.68%) Support Analyst
5 5 (8.06%) Dynamics CRM Developer
5 5 (8.06%) Software Developer
6 4 (6.45%) Applications Engineer
6 4 (6.45%) Applications Support
6 4 (6.45%) Applications Support Analyst
6 4 (6.45%) CRM Officer
6 4 (6.45%) Development Officer
6 4 (6.45%) IT Analyst
6 4 (6.45%) IT Support Analyst
6 4 (6.45%) Web Developer
7 3 (4.84%) Access VBA Developer
7 3 (4.84%) IT Manager
7 3 (4.84%) Support Technician
7 3 (4.84%) VB Developer
Libraries, Frameworks & Software Standards
1 29 (46.77%) .NET
2 13 (20.97%) ASP.NET
3 12 (19.35%) Web Services
4 10 (16.13%) HTML
5 9 (14.52%) CSS
6 7 (11.29%) HTML5
7 6 (9.68%) CSS3
8 5 (8.06%) jQuery
8 5 (8.06%) WCF
8 5 (8.06%) WinForms
8 5 (8.06%) XML
9 4 (6.45%) WPF
10 3 (4.84%) .NET Framework
10 3 (4.84%) AngularJS
10 3 (4.84%) ASP.NET MVC
10 3 (4.84%) ASP.NET Web Forms
10 3 (4.84%) SOAP
11 2 (3.23%) ASP.NET Web API
11 2 (3.23%) Entity Framework
11 2 (3.23%) JSON
Miscellaneous
1 5 (8.06%) Analytical Skills
1 5 (8.06%) Mobile App
2 4 (6.45%) Social Media
3 3 (4.84%) Computer Science
3 3 (4.84%) Enterprise Software
4 2 (3.23%) Blog
4 2 (3.23%) e-Learning
4 2 (3.23%) Management Information System
4 2 (3.23%) W3C
5 1 (1.61%) Data Structures
5 1 (1.61%) Graphic Design
5 1 (1.61%) Greenfield Project
5 1 (1.61%) Mobile Computing
5 1 (1.61%) N-Tier
5 1 (1.61%) Photography
5 1 (1.61%) User Experience
Operating Systems
1 10 (16.13%) Windows
2 9 (14.52%) Windows Server
3 4 (6.45%) Linux
4 3 (4.84%) Windows 10
4 3 (4.84%) Windows 7
4 3 (4.84%) Windows 8
5 2 (3.23%) Android
5 2 (3.23%) Apple iOS
5 2 (3.23%) Windows Server 2008
5 2 (3.23%) Windows Server 2012
Processes & Methodologies
1 15 (24.19%) ERP
2 12 (19.35%) Agile Software Development
3 11 (17.74%) ITIL
4 9 (14.52%) MVC
4 9 (14.52%) Project Management
5 8 (12.90%) Change Management
5 8 (12.90%) E-Commerce
5 8 (12.90%) Web Development
6 6 (9.68%) Scrum
7 4 (6.45%) Analytics
7 4 (6.45%) Business Intelligence
7 4 (6.45%) Digital Marketing
7 4 (6.45%) Logistics
7 4 (6.45%) SDLC
7 4 (6.45%) Stakeholder Management
8 3 (4.84%) Continuous Improvement
8 3 (4.84%) Data Integration
8 3 (4.84%) Mobile First
8 3 (4.84%) Software Architecture
8 3 (4.84%) User Acceptance Testing
Programming Languages
1 23 (37.10%) SQL
2 20 (32.26%) C#
3 10 (16.13%) JavaScript
4 6 (9.68%) VB
4 6 (9.68%) VB.NET
5 4 (6.45%) PHP
5 4 (6.45%) VBA
6 2 (3.23%) T-SQL
7 1 (1.61%) ABAP
7 1 (1.61%) Apex Code
7 1 (1.61%) Delphi
7 1 (1.61%) Java
7 1 (1.61%) PL/SQL
7 1 (1.61%) Python
7 1 (1.61%) SOQL
7 1 (1.61%) TypeScript
Qualifications
1 8 (12.90%) Degree
2 4 (6.45%) GNVQ
3 2 (3.23%) ISEB
3 2 (3.23%) Microsoft Certification
3 2 (3.23%) Security Cleared
4 1 (1.61%) Computer Science Degree
4 1 (1.61%) ISTQB
4 1 (1.61%) MCP
4 1 (1.61%) Numerate Degree
4 1 (1.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (12.90%) SLA
2 1 (1.61%) Data Quality
2 1 (1.61%) QA
Systems Management
1 2 (3.23%) Systems Management Server (SMS)
Vendors
1 39 (62.90%) Microsoft
2 8 (12.90%) Oracle
3 7 (11.29%) SAP
4 4 (6.45%) Google
5 3 (4.84%) Adobe
5 3 (4.84%) Sage
6 2 (3.23%) Omniture
6 2 (3.23%) Salesforce.com
6 2 (3.23%) Tableau
7 1 (1.61%) Apple
7 1 (1.61%) Cisco
7 1 (1.61%) Sitecore
Newport, Gwent
Fruition IT Resources Limited
Salary: £22000 - £24000 per annum + Benefits
Posted: 4 days ago
Holywell, Clwyd
Talent International
Salary: £35000 - £45000 per annum + pension, healthcare
Posted: 6 days ago
Cardiff, South Glamorgan
Applause IT Innovation
Salary: £30000 - £80000 per annum + £30-£40 base + Double OTE + Car
Posted: 6 days ago