The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK / Wales
Rank 67 72 66
Rank change year-on-year +5 -6  
Permanent jobs citing CRM 32 32 39
As % of all permanent IT jobs advertised in Wales 2.95% 2.30% 2.94%
As % of the Processes & Methodologies category 3.43% 2.83% 3.46%
Number of salaries quoted 26 27 35
Median salary £33,000 £55,000 £38,000
Median salary % change year-on-year -40.00% +44.73%  
90% offered a salary of more than £26,900 £28,100 £30,430
10% offered a salary of more than £51,600 £82,500 £52,100
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process and methodology skills.

Process & Methodology Skills
Wales
Permanent job vacancies with a requirement for process and methodology skills 934 1130 1126
As % of all permanent IT job vacancies advertised in Wales 86.24% 81.29% 84.92%
Number of salaries quoted 763 946 960
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £27,500 £27,000 £25,800
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Wales.

Salary trend for CRM in Wales

CRM
Salary Histogram in Wales

The salary distribution of IT jobs citing CRM in Wales over the 3 months to 26 March 2017.

Salary histogram for CRM in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Wales region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +11 27 £35,000 -36.36% 4
Mid Wales - 3 - -
North Wales -1 2 £28,500 -12.30%
CRM
UK

CRM
Top 30 Related IT Skills in Wales

For the 6 months to 26 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for CRM.

1 31 (41.33%) Microsoft
2 28 (37.33%) SQL
3 26 (34.67%) Dynamics CRM
4 24 (32.00%) SQL Server
5 23 (30.67%) .NET
6 20 (26.67%) MS Excel
6 20 (26.67%) Agile Software Development
7 18 (24.00%) C#
8 15 (20.00%) ERP
9 13 (17.33%) SharePoint
9 13 (17.33%) SAP
10 12 (16.00%) Finance
11 11 (14.67%) SQL Server Integration Services
12 10 (13.33%) Degree
12 10 (13.33%) Web Services
12 10 (13.33%) CSS
12 10 (13.33%) Oracle
12 10 (13.33%) HTML
13 9 (12.00%) JavaScript
13 9 (12.00%) Project Management
13 9 (12.00%) Scrum
14 8 (10.67%) Workflow
14 8 (10.67%) Business Intelligence
14 8 (10.67%) SQL Server Reporting Services
14 8 (10.67%) Mobile App
15 7 (9.33%) Logistics
15 7 (9.33%) VB
15 7 (9.33%) VB.NET
16 6 (8.00%) MS Access
16 6 (8.00%) XML

CRM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (17.33%) SharePoint
2 6 (8.00%) BizTalk Server
3 4 (5.33%) CMS
3 4 (5.33%) SAS
4 1 (1.33%) Umbraco
Applications
1 20 (26.67%) MS Excel
2 5 (6.67%) MS Office
3 2 (2.67%) MS Visio
4 1 (1.33%) Adobe Illustrator
4 1 (1.33%) InDesign
4 1 (1.33%) MS PowerPoint
4 1 (1.33%) Photoshop
Business Applications
1 26 (34.67%) Dynamics CRM
2 6 (8.00%) Oracle HRMS
3 5 (6.67%) SAP CRM
4 4 (5.33%) SAP MM
4 4 (5.33%) SAP SD
5 3 (4.00%) Dynamics AX
5 3 (4.00%) Sage 200
5 3 (4.00%) Sage 50
5 3 (4.00%) SAP ERP
6 2 (2.67%) Salesforce.com CRM
7 1 (1.33%) Compiere
7 1 (1.33%) Dynamics NAV
7 1 (1.33%) SAP S/4HANA
Cloud Services
1 6 (8.00%) SaaS
2 4 (5.33%) Google Analytics
3 2 (2.67%) Amazon AWS
3 2 (2.67%) Microsoft Azure
3 2 (2.67%) Office 365
4 1 (1.33%) Adobe Creative Cloud
Communications & Networking
1 2 (2.67%) Internet
1 2 (2.67%) Intranet
2 1 (1.33%) FTP
Database & Business Intelligence
1 24 (32.00%) SQL Server
2 11 (14.67%) SQL Server Integration Services
3 8 (10.67%) SQL Server Reporting Services
4 6 (8.00%) Data Warehouse
4 6 (8.00%) MS Access
4 6 (8.00%) SQL Server 2008
5 4 (5.33%) SQL Server 2012
6 3 (4.00%) SQL Server 2014
7 2 (2.67%) Cognos Report Studio
7 2 (2.67%) SAS Data Integration Studio
7 2 (2.67%) SAS EBI
8 1 (1.33%) Crystal Reports
8 1 (1.33%) MySQL
8 1 (1.33%) OLAP
8 1 (1.33%) SQL Server Analysis Services
Development Applications
1 4 (5.33%) Team Foundation Server
2 2 (2.67%) Git (software)
2 2 (2.67%) SQL Server Management Studio (SSMS)
2 2 (2.67%) Visual Studio
3 1 (1.33%) Selenium
3 1 (1.33%) Toad
General
1 12 (16.00%) Finance
2 5 (6.67%) Marketing
3 4 (5.33%) Advertising
3 4 (5.33%) Billing
3 4 (5.33%) Manufacturing
4 3 (4.00%) Retail
5 1 (1.33%) Legal
Job Titles
1 25 (33.33%) Developer
2 15 (20.00%) Analyst
3 7 (9.33%) CRM Developer
4 6 (8.00%) Dynamics CRM Developer
5 5 (6.67%) Access Developer
5 5 (6.67%) Access VBA Developer
5 5 (6.67%) Applications Engineer
5 5 (6.67%) Consultant
5 5 (6.67%) Excel Developer
5 5 (6.67%) Excel VBA Developer
5 5 (6.67%) SAP Consultant
5 5 (6.67%) Software Developer
5 5 (6.67%) VB Developer
5 5 (6.67%) VBA Developer
6 4 (5.33%) .NET Developer
6 4 (5.33%) Junior
6 4 (5.33%) Junior Consultant
6 4 (5.33%) PHP Developer
6 4 (5.33%) SAP SD Consultant
6 4 (5.33%) Web Developer
Libraries, Frameworks & Software Standards
1 23 (30.67%) .NET
2 10 (13.33%) CSS
2 10 (13.33%) HTML
2 10 (13.33%) Web Services
3 6 (8.00%) CSS3
3 6 (8.00%) HTML5
3 6 (8.00%) jQuery
3 6 (8.00%) XML
4 4 (5.33%) ASP.NET
4 4 (5.33%) SOAP
5 3 (4.00%) Visualforce
6 2 (2.67%) Ajax
6 2 (2.67%) JSON
6 2 (2.67%) REST
7 1 (1.33%) .NET Framework
7 1 (1.33%) ASP.NET MVC
7 1 (1.33%) Django
7 1 (1.33%) MDX
7 1 (1.33%) SAP Business Workflow
7 1 (1.33%) SAP PI
Miscellaneous
1 8 (10.67%) Mobile App
2 6 (8.00%) Enterprise Software
3 5 (6.67%) Analytical Skills
4 3 (4.00%) Computer Science
5 2 (2.67%) Driving Licence
5 2 (2.67%) e-Learning
5 2 (2.67%) Graphic Design
5 2 (2.67%) Management Information System
5 2 (2.67%) W3C
6 1 (1.33%) Blog
6 1 (1.33%) Social Media
6 1 (1.33%) User Experience
Operating Systems
1 4 (5.33%) Windows
2 3 (4.00%) Windows 10
2 3 (4.00%) Windows 7
2 3 (4.00%) Windows 8
2 3 (4.00%) Windows Server
3 2 (2.67%) Android
3 2 (2.67%) Apple iOS
Processes & Methodologies
1 20 (26.67%) Agile Software Development
2 15 (20.00%) ERP
3 9 (12.00%) Project Management
3 9 (12.00%) Scrum
4 8 (10.67%) Business Intelligence
4 8 (10.67%) Workflow
5 7 (9.33%) Logistics
6 6 (8.00%) E-Commerce
6 6 (8.00%) Software Architecture
6 6 (8.00%) Stakeholder Management
6 6 (8.00%) Web Development
7 5 (6.67%) User Acceptance Testing
8 4 (5.33%) Analytics
8 4 (5.33%) Change Management
8 4 (5.33%) Customer Requirements
8 4 (5.33%) Digital Marketing
8 4 (5.33%) SDLC
9 3 (4.00%) Data Integration
9 3 (4.00%) Data Security
9 3 (4.00%) Waterfall
Programming Languages
1 28 (37.33%) SQL
2 18 (24.00%) C#
3 9 (12.00%) JavaScript
4 7 (9.33%) VB
4 7 (9.33%) VB.NET
5 5 (6.67%) ABAP
5 5 (6.67%) PHP
5 5 (6.67%) T-SQL
5 5 (6.67%) VBA
6 3 (4.00%) Apex Code
6 3 (4.00%) SOQL
7 1 (1.33%) Java
Qualifications
1 10 (13.33%) Degree
2 3 (4.00%) ISEB
3 2 (2.67%) ISTQB
3 2 (2.67%) PRINCE2 Certification
3 2 (2.67%) Security Cleared
4 1 (1.33%) MCP
4 1 (1.33%) Microsoft Certification
4 1 (1.33%) SC Cleared
Quality Assurance & Compliance
1 4 (5.33%) Data Quality
1 4 (5.33%) SLA
2 2 (2.67%) QA
System Software
1 1 (1.33%) Active Directory
Vendors
1 31 (41.33%) Microsoft
2 13 (17.33%) SAP
3 10 (13.33%) Oracle
4 6 (8.00%) Salesforce.com
5 4 (5.33%) Adobe
5 4 (5.33%) Google
5 4 (5.33%) Sage
6 3 (4.00%) Omniture
7 2 (2.67%) Cognos
8 1 (1.33%) Apple
8 1 (1.33%) Tableau
8 1 (1.33%) Xamarin
8 1 (1.33%) Zend
Milford Haven, Dyfed
Port of Milford Haven
Salary: £34,500 per annum
Posted: 9 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 20 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 25 days ago
Cardiff, South Glamorgan
Experis Ltd
Salary: £22000 - £24000 per annum
Posted: 3 days ago
Cardiff
Next Ventures Limited
Salary: £25,000 - £35,000 per year
Posted: 13 days ago