Period
to 23 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Wales
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 72 74 98
Rank change year-on-year +2 +24 -12
Permanent jobs citing CRM 71 75 54
As % of all permanent IT jobs advertised in Wales 3.71% 3.39% 2.08%
As % of the Processes & Methodologies category 3.99% 3.78% 2.48%
Number of salaries quoted 76 62 50
Wales median annual salary £42,500 £34,750 £45,000
Median salary % change year-on-year +22.30% -22.78% +17.65%
10th Percentile £23,250 £22,550 £24,950
90th Percentile £75,000 £44,875 £83,750
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,781 1,986 2,174
As % of all permanent IT jobs advertised in Wales 93.05% 89.74% 83.94%
Number of salaries quoted 1,458 1,639 1,867
Wales median annual salary £39,500 £40,000 £37,500
Median salary % change year-on-year -1.25% +6.67% +1.35%
10th Percentile £25,000 £23,750 £22,500
90th Percentile £57,500 £56,800 £54,850
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

CRM
Job Vacancy Trend in Wales

Job postings citing CRM as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for CRM in Wales

CRM
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Wales.

Salary trend for CRM in Wales

CRM
Salary Histogram in Wales

The salary distribution of IT jobs citing CRM in Wales over the 6 months to 23 April 2018.

Salary histogram for CRM in Wales

CRM
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Wales region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 39 £41,000 +17.14% 11
North Wales +3 14 £32,500 +14.04%
Mid Wales -15 13 £70,000 -
CRM
UK

For the 6 months to 23 April 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for CRM.

1 24 (33.80%) Microsoft
2 22 (30.99%) Finance
3 20 (28.17%) Business Intelligence
4 18 (25.35%) Project Management
5 16 (22.54%) Advertising
5 16 (22.54%) Dynamics CRM
6 15 (21.13%) Agile Software Development
6 15 (21.13%) C#
6 15 (21.13%) SQL
6 15 (21.13%) .NET
7 13 (18.31%) Microsoft Project
7 13 (18.31%) PRINCE2
7 13 (18.31%) PRINCE2 Certification
7 13 (18.31%) Stakeholder Management
7 13 (18.31%) CMMI
7 13 (18.31%) Project Planning
7 13 (18.31%) Stakeholder and Relationship Management
8 12 (16.90%) SQL Server
9 11 (15.49%) Data Warehouse
9 11 (15.49%) Salesforce.com
10 10 (14.08%) SAP
10 10 (14.08%) Power BI
11 9 (12.68%) ASP.NET
11 9 (12.68%) ERP
12 8 (11.27%) ABAP
12 8 (11.27%) Mason
13 7 (9.86%) Degree
13 7 (9.86%) Team Foundation Server
13 7 (9.86%) Data Structures
13 7 (9.86%) SQL Server Reporting Services

CRM
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.04%) BizTalk Server
2 3 (4.23%) SharePoint
3 1 (1.41%) Apache
3 1 (1.41%) CMS
3 1 (1.41%) MS Exchange
3 1 (1.41%) Tomcat
Applications
1 13 (18.31%) Microsoft Project
2 2 (2.82%) Microsoft Excel
3 1 (1.41%) Microsoft PowerPoint
Business Applications
1 16 (22.54%) Dynamics CRM
2 5 (7.04%) SAP CRM
2 5 (7.04%) SAP SRM
3 1 (1.41%) NetSuite
3 1 (1.41%) SAP Business One
Cloud Services
1 6 (8.45%) Dynamics 365
2 4 (5.63%) Office 365
3 3 (4.23%) Amazon AWS
4 2 (2.82%) Microsoft Azure
4 2 (2.82%) Serverless
5 1 (1.41%) Dropbox
Communications & Networking
1 1 (1.41%) DHCP
1 1 (1.41%) DNS
1 1 (1.41%) Firewall
1 1 (1.41%) LAN
1 1 (1.41%) SMS
1 1 (1.41%) TCP/IP
1 1 (1.41%) VLAN
1 1 (1.41%) VPN
1 1 (1.41%) WAN
Database & Business Intelligence
1 12 (16.90%) SQL Server
2 11 (15.49%) Data Warehouse
3 10 (14.08%) Power BI
4 7 (9.86%) SQL Server Reporting Services
5 6 (8.45%) SAP BW
5 6 (8.45%) SAP HANA
6 5 (7.04%) SQL Server 2012
7 4 (5.63%) Relational Database
7 4 (5.63%) SQL Server Integration Services
8 2 (2.82%) BusinessObjects
8 2 (2.82%) MongoDB
8 2 (2.82%) MySQL
8 2 (2.82%) NoSQL
9 1 (1.41%) Mixpanel
9 1 (1.41%) MS Access
9 1 (1.41%) Oracle Database
9 1 (1.41%) Oracle Database 11g
9 1 (1.41%) Oracle Database 12c
9 1 (1.41%) PostgreSQL
Development Applications
1 7 (9.86%) Team Foundation Server
General
1 22 (30.99%) Finance
2 16 (22.54%) Advertising
3 6 (8.45%) Marketing
4 2 (2.82%) Retail
5 1 (1.41%) Back Office
5 1 (1.41%) Financial Institution
5 1 (1.41%) Games
5 1 (1.41%) Law
5 1 (1.41%) Telecoms
Job Titles
1 22 (30.99%) Developer
2 13 (18.31%) Project Manager
3 11 (15.49%) Analyst
4 9 (12.68%) Junior
5 8 (11.27%) SQL Developer
6 7 (9.86%) ABAP Developer
6 7 (9.86%) Architect
6 7 (9.86%) Business Intelligence Developer
6 7 (9.86%) CRM Architect
6 7 (9.86%) SQL BI Developer
7 6 (8.45%) Junior ABAP Developer
7 6 (8.45%) Junior Developer
7 6 (8.45%) SAP Developer
8 5 (7.04%) CRM Solutions Architect
8 5 (7.04%) Senior Analyst
8 5 (7.04%) Solutions Architect
9 4 (5.63%) Report Developer
9 4 (5.63%) Salesforce Administrator
9 4 (5.63%) Senior Solutions Analyst
9 4 (5.63%) Solutions Analyst
Libraries, Frameworks & Software Standards
1 15 (21.13%) .NET
2 9 (12.68%) ASP.NET
3 8 (11.27%) Mason
4 7 (9.86%) Web Services
5 6 (8.45%) SOAP
6 5 (7.04%) EDI
6 5 (7.04%) HTML
6 5 (7.04%) REST
6 5 (7.04%) SAPUI5
6 5 (7.04%) XML
7 2 (2.82%) .NET Framework
7 2 (2.82%) JSON
7 2 (2.82%) RESTful
8 1 (1.41%) BAPI
8 1 (1.41%) CSS
8 1 (1.41%) HTML5
8 1 (1.41%) IDoc
8 1 (1.41%) SAP PI
8 1 (1.41%) WCF
8 1 (1.41%) Web Dynpro
Miscellaneous
1 7 (9.86%) Data Structures
2 5 (7.04%) Analytical Skills
3 4 (5.63%) Computer Science
3 4 (5.63%) Enterprise Software
3 4 (5.63%) Management Information System
4 2 (2.82%) CCTV
5 1 (1.41%) Analytical Mindset
5 1 (1.41%) Replication
5 1 (1.41%) Self-Motivation
Operating Systems
1 3 (4.23%) Windows
2 1 (1.41%) Amazon Linux
2 1 (1.41%) Android
2 1 (1.41%) Apple iOS
2 1 (1.41%) CentOS
2 1 (1.41%) Linux
2 1 (1.41%) Mac OS X
2 1 (1.41%) Windows 10
2 1 (1.41%) Windows Server
2 1 (1.41%) Windows Server 2008
Processes & Methodologies
1 20 (28.17%) Business Intelligence
2 18 (25.35%) Project Management
3 15 (21.13%) Agile Software Development
4 13 (18.31%) CMMI
4 13 (18.31%) PRINCE2
4 13 (18.31%) Project Planning
4 13 (18.31%) Stakeholder and Relationship Management
4 13 (18.31%) Stakeholder Management
5 9 (12.68%) ERP
6 7 (9.86%) ITIL
7 6 (8.45%) Business Analysis
7 6 (8.45%) Mentoring
7 6 (8.45%) Problem-Solving
7 6 (8.45%) Supplier Relationship Management
8 5 (7.04%) Error Analysis
8 5 (7.04%) ETL
9 4 (5.63%) Business Process Improvement
9 4 (5.63%) Data Integration
9 4 (5.63%) SOA
9 4 (5.63%) Validation
Programming Languages
1 15 (21.13%) C#
1 15 (21.13%) SQL
2 8 (11.27%) ABAP
3 7 (9.86%) Java
4 6 (8.45%) PHP
5 4 (5.63%) JavaScript
5 4 (5.63%) VB.NET
6 1 (1.41%) Erlang
6 1 (1.41%) Java 8
Qualifications
1 13 (18.31%) PRINCE2 Certification
2 7 (9.86%) Degree
3 4 (5.63%) Postgraduate
4 1 (1.41%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.41%) ISO/IEC 27001
1 1 (1.41%) SLA
System Software
1 1 (1.41%) Active Directory
1 1 (1.41%) DRBD
1 1 (1.41%) KVM
1 1 (1.41%) Virtual Servers
1 1 (1.41%) VMware Infrastructure
Systems Management
1 1 (1.41%) Data Guard
Vendors
1 24 (33.80%) Microsoft
2 11 (15.49%) Salesforce.com
3 10 (14.08%) SAP
4 4 (5.63%) Sage
5 3 (4.23%) Tableau
6 1 (1.41%) Adobe
6 1 (1.41%) Cisco
6 1 (1.41%) Citrix
6 1 (1.41%) Epicor
6 1 (1.41%) Google
6 1 (1.41%) Infor
6 1 (1.41%) Oracle
6 1 (1.41%) Veeam
6 1 (1.41%) VMware
6 1 (1.41%) Xero