Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in North Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Wales > North Wales
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 26 22 -
Rank change year-on-year -4 - +25
Permanent jobs citing Service Delivery 4 5 0
As % of all permanent IT jobs advertised in North Wales 3.20% 5.26% -
As % of the Processes & Methodologies category 3.42% 8.20% -
Number of salaries quoted 4 1 0
North Wales median annual salary £28,000 £42,500 -
Median salary % change year-on-year -34.12% - -
Wales median annual salary £49,039 £38,750 £40,000
% change year-on-year +26.55% -3.13% -5.88%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
North Wales
Permanent vacancies with a requirement for process or methodology skills 117 61 94
As % of all permanent IT jobs advertised in North Wales 93.60% 64.21% 90.38%
Number of salaries quoted 88 54 69
North Wales median annual salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.67% +7.14% -4.76%
10th Percentile £25,000 £25,000 £23,500
90th Percentile £45,000 £51,750 £49,250
Wales median annual salary £40,000 £37,500 £36,500
% change year-on-year +6.67% +2.74% +4.29%

Service Delivery
Job Vacancy Trend in North Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in North Wales.

Job vacancy trend for Service Delivery in North Wales

Service Delivery
Salary Trend in North Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in North Wales.

Salary trend for Service Delivery in North Wales

Service Delivery
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North Wales region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Denbighshire - 3 £28,000 -
Anglesey - 1 £30,000 -
Service Delivery
Wales

For the 6 months to 22 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Wales region with a requirement for Service Delivery.

1 3 (75.00%) SMS
1 3 (75.00%) Citrix
1 3 (75.00%) Windows
1 3 (75.00%) Windows 7
1 3 (75.00%) Change Control
1 3 (75.00%) Office 365
1 3 (75.00%) User Experience
1 3 (75.00%) Windows 10
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
2 1 (25.00%) Project Management
2 1 (25.00%) Finance
2 1 (25.00%) Aerospace
2 1 (25.00%) ITIL Foundation Certificate
2 1 (25.00%) CRM
2 1 (25.00%) ITIL

Service Delivery
Co-occurring IT Skills in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (75.00%) Office 365
Communications & Networking
1 3 (75.00%) SMS
General
1 1 (25.00%) Aerospace
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Help Desk Team Lead
1 2 (50.00%) Team Leader
2 1 (25.00%) Customer Support Specialist
2 1 (25.00%) IT Support
2 1 (25.00%) IT Support Specialist
2 1 (25.00%) Support Specialist
2 1 (25.00%) Support Supervisor
Miscellaneous
1 3 (75.00%) User Experience
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows 10
1 3 (75.00%) Windows 7
Processes & Methodologies
1 3 (75.00%) Change Control
2 1 (25.00%) CRM
2 1 (25.00%) ITIL
2 1 (25.00%) Project Management
Qualifications
1 1 (25.00%) ITIL Foundation Certificate
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
Vendors
1 3 (75.00%) Citrix