Technical Support Jobs in North Wales

Technical Support
Wales > North Wales

The median Technical Support salary in North Wales is £25,875 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 29 36 -
Rank change year-on-year +7 - -
Permanent jobs requiring a Technical Support 3 4 0
As % of all permanent jobs advertised in North Wales 1.81% 1.51% -
As % of the Job Titles category 2.03% 1.55% -
Number of salaries quoted 3 1 0
10th Percentile - - -
25th Percentile £25,438 - -
Median annual salary (50th Percentile) £25,875 £30,000 -
Median % change year-on-year -13.75% - -
75th Percentile £26,906 - -
90th Percentile £27,263 - -
Wales median annual salary £27,000 £32,500 £40,000
% change year-on-year -16.92% -18.75% +48.15%

All Permanent IT Job Vacancies
North Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 148 258 127
% of permanent jobs with a recognized job title 89.16% 97.36% 67.20%
Number of salaries quoted 45 146 34
10th Percentile £29,700 £24,750 £22,000
25th Percentile £35,000 £26,250 £30,000
Median annual salary (50th Percentile) £47,683 £39,134 £33,000
Median % change year-on-year +21.85% +18.59% -22.35%
75th Percentile - £50,000 £45,000
90th Percentile - £60,000 £64,500
Wales median annual salary £49,104 £45,000 £45,000
% change year-on-year +9.12% - -5.26%

Technical Support
Job Vacancy Trend in North Wales

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in North Wales.

Job vacancy trend for Technical Support in North Wales

Technical Support
Salary Trend in North Wales

3-month moving average salary quoted in jobs citing Technical Support in North Wales.

Salary trend for Technical Support in North Wales

Technical Support
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North Wales region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Flintshire +14 3 £25,875 - 2
Technical Support
Wales

Technical Support Skill Set
Top 22 Co-occurring Skills and Capabilities in North Wales

For the 6 months to 11 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring Technical Support in the job title.

1 3 (100.00%) Broadband
1 3 (100.00%) VoIP
1 3 (100.00%) Telecoms
1 3 (100.00%) Time Management
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills
1 3 (100.00%) Customer Service
2 2 (66.67%) Firewall
2 2 (66.67%) IP Telephony
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) DNS
3 1 (33.33%) Project Management
3 1 (33.33%) Service Delivery
3 1 (33.33%) Workflow
3 1 (33.33%) Process Improvement
3 1 (33.33%) Coaching
3 1 (33.33%) Driving Licence
3 1 (33.33%) Client Onboarding
3 1 (33.33%) Decision-Making
3 1 (33.33%) Order Management
3 1 (33.33%) Onboarding

Technical Support Skill Set
Co-occurring Skills and Capabilities in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (100.00%) Broadband
1 3 (100.00%) VoIP
2 2 (66.67%) DNS
2 2 (66.67%) Firewall
2 2 (66.67%) IP Telephony
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
General
1 3 (100.00%) Social Skills
1 3 (100.00%) Telecoms
Miscellaneous
1 1 (33.33%) Driving Licence
1 1 (33.33%) Onboarding
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Time Management
2 1 (33.33%) Client Onboarding
2 1 (33.33%) Coaching
2 1 (33.33%) Decision-Making
2 1 (33.33%) Order Management
2 1 (33.33%) Process Improvement
2 1 (33.33%) Project Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) Workflow