Chat Support Jobs in the North West

Chat Support
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 284 - -
Rank change year-on-year - - -
Permanent jobs citing Chat Support 5 0 0
As % of all permanent jobs advertised in the North West 0.052% - -
As % of the Processes & Methodologies category 0.063% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile - - -
Median annual salary (50th Percentile) £22,000 - -
75th Percentile £27,500 - -
90th Percentile £44,750 - -
England median annual salary £26,000 £24,000 £33,250
% change year-on-year +8.33% -27.82% -31.44%

All Process and Methodology Skills
North West

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,976 7,771 9,023
As % of all permanent jobs advertised in the North West 83.34% 95.80% 95.23%
Number of salaries quoted 6,093 3,995 5,418
10th Percentile £27,750 £30,500 £30,274
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +8.25%
75th Percentile £65,603 £70,000 £67,500
90th Percentile £80,000 £82,500 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Chat Support
Job Vacancy Trend in the North West

Job postings citing Chat Support as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Chat Support in the North West

Chat Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Chat Support in the North West.

Salary trend for Chat Support in the North West

Chat Support
Salary Histogram in the North West

Salary distribution for jobs citing Chat Support in the North West over the 6 months to 19 April 2024.

Salary histogram for Chat Support in the North West

Chat Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the North West region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 4 £22,000 - 1
Merseyside - 1 £25,000 -
Chat Support
England

Chat Support
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Chatbot
Cloud Services
1 3 (60.00%) SaaS
2 1 (20.00%) Azure
2 1 (20.00%) Entra ID
General
1 4 (80.00%) Analytical Skills
1 4 (80.00%) Social Skills
2 2 (40.00%) Finance
3 1 (20.00%) Marketing
3 1 (20.00%) Organisational Skills
Job Titles
1 1 (20.00%) Analyst
1 1 (20.00%) Email Analyst
1 1 (20.00%) Operations Manager
1 1 (20.00%) Service Analyst
1 1 (20.00%) Service Desk Analyst
1 1 (20.00%) Web Analyst
Miscellaneous
1 1 (20.00%) Analytical Mindset
1 1 (20.00%) e-Learning
1 1 (20.00%) Onboarding
1 1 (20.00%) Virtual Team
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) CRM
1 3 (60.00%) Customer Service
1 3 (60.00%) Problem-Solving
1 3 (60.00%) Time Management
2 2 (40.00%) Service Delivery
3 1 (20.00%) B2B
3 1 (20.00%) B2C
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Conversational UI
3 1 (20.00%) Decision-Making
3 1 (20.00%) E-Commerce
3 1 (20.00%) Fintech
3 1 (20.00%) Marketing Automation
3 1 (20.00%) Performance Metrics
3 1 (20.00%) Process Improvement
3 1 (20.00%) Project Management
3 1 (20.00%) Scrum
3 1 (20.00%) Strategic Thinking
3 1 (20.00%) Workflow
Programming Languages
1 1 (20.00%) PowerShell
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 1 (20.00%) Active Directory
Systems Management
1 1 (20.00%) Microsoft Intune
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) Salesforce
2 1 (20.00%) VMware