The median annual salary for a Customer Support Engineer was - in advertised job vacancies in the North West during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Support Engineer
England / North West
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank - - 257
Permanent jobs requiring a Customer Support Engineer 0 0 1
As % of all permanent IT jobs advertised in the North West - - 0.016%
As % of the Job Titles category - - 0.016%
Number of salaries quoted 0 0 1
Median salary - - £17,000
UK excluding London median salary £32,500 £28,500 £32,500
% change year-on-year +14.03% -12.30%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6647 5415 6191
As % of all permanent IT job vacancies advertised in the North West 96.61% 97.74% 96.89%
Number of salaries quoted 5440 4595 5048
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Customer Support Engineer
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Customer Support Engineer in the job title.

Job vacancy trend for Customer Support Engineer in the North West

Customer Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer in the North West.

Salary trend for Customer Support Engineer in the North West

Customer Support Engineer Skill Set
Top 7 Co-occurring IT Skills in the North West

For the 6 months to 26 June 2017, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Customer Support Engineer in the job title.

1 1 (100.00%) ADSL
1 1 (100.00%) Broadband
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) Ethernet
1 1 (100.00%) SLA
1 1 (100.00%) Telecoms

Customer Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) ADSL
1 1 (100.00%) Broadband
1 1 (100.00%) Ethernet
1 1 (100.00%) LAN
1 1 (100.00%) WAN
General
1 1 (100.00%) Telecoms
Quality Assurance & Compliance
1 1 (100.00%) SLA