Period
to 20 April 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire > North Yorkshire
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 77 92 93
Rank change year-on-year +15 +1 +11
Permanent jobs citing Service Management 34 29 35
As % of all permanent IT jobs advertised in North Yorkshire 2.52% 1.83% 1.95%
As % of the Processes & Methodologies category 2.78% 1.99% 2.16%
Number of salaries quoted 30 18 22
North Yorkshire median annual salary £45,000 £29,000 £45,000
Median salary % change year-on-year +55.17% -35.56% +12.50%
10th Percentile £37,125 £18,988 £32,375
90th Percentile £81,500 £44,750 £65,000
Yorkshire median annual salary £39,250 £37,500 £40,000
% change year-on-year +4.67% -6.25% +6.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,225 1,459 1,618
As % of all permanent IT jobs advertised in North Yorkshire 90.74% 92.05% 89.99%
Number of salaries quoted 1,041 1,229 1,392
North Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £26,250 £22,750 £23,025
90th Percentile £59,000 £53,250 £52,500
Yorkshire median annual salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00% -

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 20 April 2018.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +14 11 £52,500 +191.67% 1
York -2 9 £62,500 +50.88%
Middlesbrough +8 5 £50,000 +25.00%
Service Management
Yorkshire

For the 6 months to 20 April 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Management.

1 13 (38.24%) ITIL
2 12 (35.29%) Finance
3 10 (29.41%) Management Information System
3 10 (29.41%) Active Directory
4 9 (26.47%) Cisco
4 9 (26.47%) Windows
4 9 (26.47%) VMware
4 9 (26.47%) Information Security
4 9 (26.47%) Network Design
4 9 (26.47%) Kalman Filter
4 9 (26.47%) Mentoring
4 9 (26.47%) Data Centre
4 9 (26.47%) Service Design
5 8 (23.53%) Virtual Machines
5 8 (23.53%) Microsoft Clustering
5 8 (23.53%) Windows Server
5 8 (23.53%) Operational Acceptance Testing
5 8 (23.53%) Patch Management
5 8 (23.53%) Security Monitoring
5 8 (23.53%) vCenter Server
5 8 (23.53%) Change Control
5 8 (23.53%) vSphere
5 8 (23.53%) NAS
5 8 (23.53%) SCCM
5 8 (23.53%) PCI DSS
5 8 (23.53%) VMware Infrastructure
5 8 (23.53%) ITSM
5 8 (23.53%) MCSE
5 8 (23.53%) Microsoft Certification
5 8 (23.53%) DHCP

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (2.94%) Microsoft Excel
Communications & Networking
1 8 (23.53%) DHCP
1 8 (23.53%) DNS
1 8 (23.53%) Internet
1 8 (23.53%) NAS
1 8 (23.53%) SAN
1 8 (23.53%) TCP/IP
2 1 (2.94%) Firewall
2 1 (2.94%) Unified Communications
General
1 12 (35.29%) Finance
2 1 (2.94%) Billing
2 1 (2.94%) Telecoms
Job Titles
1 5 (14.71%) Administrator
1 5 (14.71%) Cisco Engineer
1 5 (14.71%) Cisco Network Engineer
1 5 (14.71%) Network Engineer
1 5 (14.71%) Senior Cisco Engineer
1 5 (14.71%) Senior Cisco Network Engineer
1 5 (14.71%) Senior Network Engineer
1 5 (14.71%) Senior Systems Administrator
1 5 (14.71%) Senior Windows Administrator
1 5 (14.71%) Senior Windows Systems Administrator
1 5 (14.71%) Service Manager
1 5 (14.71%) Systems Administrator
1 5 (14.71%) Windows Administrator
1 5 (14.71%) Windows Systems Administrator
2 4 (11.76%) Cisco Design Engineer
2 4 (11.76%) Cisco Network Design Engineer
2 4 (11.76%) Delivery Manager
2 4 (11.76%) Network Design Engineer
2 4 (11.76%) Senior Design Engineer
2 4 (11.76%) Senior Network Design Engineer
Miscellaneous
1 10 (29.41%) Management Information System
2 9 (26.47%) Data Centre
3 3 (8.82%) User Experience
4 1 (2.94%) Enterprise Software
4 1 (2.94%) Video\Live Streaming
4 1 (2.94%) Virtual Team
Operating Systems
1 9 (26.47%) Windows
2 8 (23.53%) Windows Server
3 2 (5.88%) Linux
3 2 (5.88%) Unix
Processes & Methodologies
1 13 (38.24%) ITIL
2 9 (26.47%) Information Security
2 9 (26.47%) Kalman Filter
2 9 (26.47%) Mentoring
2 9 (26.47%) Network Design
2 9 (26.47%) Service Design
3 8 (23.53%) Change Control
3 8 (23.53%) Disaster Recovery
3 8 (23.53%) ITSM
3 8 (23.53%) Operational Acceptance Testing
3 8 (23.53%) Patch Management
3 8 (23.53%) Security Monitoring
4 7 (20.59%) Incident Management
5 4 (11.76%) Operations Management
5 4 (11.76%) Service Delivery
6 3 (8.82%) Agile Software Development
6 3 (8.82%) DevOps
6 3 (8.82%) SDLC
6 3 (8.82%) Stakeholder Management
7 2 (5.88%) Collaborative Working
Programming Languages
1 2 (5.88%) Groovy
1 2 (5.88%) Java
1 2 (5.88%) JavaScript
1 2 (5.88%) Perl
1 2 (5.88%) Ruby
Qualifications
1 8 (23.53%) MCSE
1 8 (23.53%) Microsoft Certification
2 7 (20.59%) Degree
3 3 (8.82%) ITIL Certification
4 1 (2.94%) SC Cleared
4 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 8 (23.53%) PCI DSS
2 4 (11.76%) SLA
3 1 (2.94%) GDPR
3 1 (2.94%) ISO/IEC 20000
System Software
1 10 (29.41%) Active Directory
2 8 (23.53%) Firmware
2 8 (23.53%) Virtual Machines
2 8 (23.53%) VMware Infrastructure
2 8 (23.53%) vSphere
Systems Management
1 8 (23.53%) Microsoft Clustering
1 8 (23.53%) SCCM
1 8 (23.53%) vCenter Server
2 3 (8.82%) NetBackup
3 2 (5.88%) Puppet
Vendors
1 9 (26.47%) Cisco
1 9 (26.47%) VMware
2 3 (8.82%) Veeam
3 2 (5.88%) Microsoft
4 1 (2.94%) Capita
4 1 (2.94%) Ivanti