Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire > North Yorkshire
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 72 88 92
Rank change year-on-year +16 +4 +19
Permanent jobs citing Service Management 36 28 33
As % of all permanent IT jobs advertised in North Yorkshire 2.74% 1.80% 1.93%
As % of the Processes & Methodologies category 2.96% 1.98% 2.16%
Number of salaries quoted 34 15 27
North Yorkshire median annual salary £42,500 £37,500 £45,000
Median salary % change year-on-year +13.33% -16.67% +50.00%
10th Percentile £32,075 £22,950 £17,000
90th Percentile £74,750 £57,100 £65,000
Yorkshire median annual salary £42,500 £37,500 £42,000
% change year-on-year +13.33% -10.71% +14.29%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,215 1,414 1,527
As % of all permanent IT jobs advertised in North Yorkshire 92.47% 91.11% 89.46%
Number of salaries quoted 1,019 1,209 1,323
North Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +1.91%
10th Percentile £26,250 £24,000 £23,875
90th Percentile £57,500 £55,000 £52,500
Yorkshire median annual salary £43,000 £42,500 £40,000
% change year-on-year +1.18% +6.25% -

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 20 June 2018.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +7 9 £52,500 +29.63%
York -13 9 £62,500 +66.67% 1
Middlesbrough +18 5 £50,000 +42.86%
Northallerton - 1 £31,500 - 2
Service Management
Yorkshire

For the 6 months to 20 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Management.

1 15 (41.67%) Active Directory
2 14 (38.89%) Windows
2 14 (38.89%) Finance
2 14 (38.89%) VMware
3 13 (36.11%) VMware Infrastructure
4 12 (33.33%) Data Centre
5 11 (30.56%) Windows Server
5 11 (30.56%) Mentoring
5 11 (30.56%) Management Information System
5 11 (30.56%) Disaster Recovery
5 11 (30.56%) Information Security
5 11 (30.56%) MCSE
5 11 (30.56%) ITIL
5 11 (30.56%) Cisco
5 11 (30.56%) SAN
5 11 (30.56%) Microsoft Certification
6 10 (27.78%) Firmware
6 10 (27.78%) Internet
6 10 (27.78%) DHCP
6 10 (27.78%) TCP/IP
6 10 (27.78%) DNS
6 10 (27.78%) vSphere
6 10 (27.78%) Change Control
6 10 (27.78%) Operational Acceptance Testing
6 10 (27.78%) Patch Management
6 10 (27.78%) PCI DSS
6 10 (27.78%) NAS
6 10 (27.78%) SCCM
6 10 (27.78%) Virtual Machines
6 10 (27.78%) Microsoft Clustering

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) Exchange Server 2010
1 3 (8.33%) Exchange Server 2013
1 3 (8.33%) MS Exchange
Applications
1 2 (5.56%) Microsoft Office
2 1 (2.78%) Microsoft Excel
Communications & Networking
1 11 (30.56%) SAN
2 10 (27.78%) DHCP
2 10 (27.78%) DNS
2 10 (27.78%) Internet
2 10 (27.78%) NAS
2 10 (27.78%) TCP/IP
3 2 (5.56%) Firewall
4 1 (2.78%) Unified Communications
4 1 (2.78%) WAN
General
1 14 (38.89%) Finance
2 1 (2.78%) Billing
2 1 (2.78%) Telecoms
Job Titles
1 6 (16.67%) Administrator
1 6 (16.67%) Senior Systems Administrator
1 6 (16.67%) Senior Windows Administrator
1 6 (16.67%) Senior Windows Systems Administrator
1 6 (16.67%) Systems Administrator
1 6 (16.67%) Windows Administrator
1 6 (16.67%) Windows Systems Administrator
2 5 (13.89%) Cisco Engineer
2 5 (13.89%) Cisco Network Engineer
2 5 (13.89%) Network Engineer
2 5 (13.89%) Senior Cisco Engineer
2 5 (13.89%) Senior Cisco Network Engineer
2 5 (13.89%) Senior Network Engineer
2 5 (13.89%) Service Manager
3 4 (11.11%) Delivery Manager
3 4 (11.11%) NetBackup Engineer
3 4 (11.11%) Services Delivery Manager
3 4 (11.11%) Windows Engineer
4 3 (8.33%) Analyst
4 3 (8.33%) Design Engineer
Miscellaneous
1 12 (33.33%) Data Centre
2 11 (30.56%) Management Information System
3 3 (8.33%) User Experience
4 1 (2.78%) Driving Licence
4 1 (2.78%) Enterprise Software
4 1 (2.78%) Video\Live Streaming
4 1 (2.78%) Virtual Team
Operating Systems
1 14 (38.89%) Windows
2 11 (30.56%) Windows Server
3 2 (5.56%) Windows 10
3 2 (5.56%) Windows 7
3 2 (5.56%) Windows 8
3 2 (5.56%) Windows Server 2008
4 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 11 (30.56%) Disaster Recovery
1 11 (30.56%) Information Security
1 11 (30.56%) ITIL
1 11 (30.56%) Mentoring
2 10 (27.78%) Change Control
2 10 (27.78%) Operational Acceptance Testing
2 10 (27.78%) Patch Management
2 10 (27.78%) Security Monitoring
3 9 (25.00%) Kalman Filter
3 9 (25.00%) Network Design
3 9 (25.00%) Service Design
4 7 (19.44%) Incident Management
4 7 (19.44%) ITSM
5 5 (13.89%) Problem-Solving
6 4 (11.11%) Operations Management
6 4 (11.11%) Service Delivery
7 3 (8.33%) Project Management
7 3 (8.33%) SDLC
7 3 (8.33%) Stakeholder Management
8 2 (5.56%) Configuration Management
Qualifications
1 11 (30.56%) MCSE
1 11 (30.56%) Microsoft Certification
2 7 (19.44%) Degree
3 3 (8.33%) ITIL Certification
4 2 (5.56%) CCNA
4 2 (5.56%) CCNP
4 2 (5.56%) Cisco Certification
5 1 (2.78%) MCSA
5 1 (2.78%) SC Cleared
5 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 10 (27.78%) PCI DSS
2 6 (16.67%) SLA
3 1 (2.78%) GDPR
3 1 (2.78%) ISO/IEC 20000
3 1 (2.78%) PMO
System Software
1 15 (41.67%) Active Directory
2 13 (36.11%) VMware Infrastructure
3 10 (27.78%) Firmware
3 10 (27.78%) Virtual Machines
3 10 (27.78%) vSphere
4 2 (5.56%) XenApp
Systems Management
1 10 (27.78%) Microsoft Clustering
1 10 (27.78%) SCCM
1 10 (27.78%) vCenter Server
2 4 (11.11%) NetBackup
Vendors
1 14 (38.89%) VMware
2 11 (30.56%) Cisco
3 5 (13.89%) Microsoft
4 4 (11.11%) Veeam
5 2 (5.56%) Citrix
6 1 (2.78%) Capita
6 1 (2.78%) HP
6 1 (2.78%) Ivanti
6 1 (2.78%) Remedy