Period
to 20 January 2019

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 January 2019 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire > North Yorkshire
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 78 83 93
Rank change year-on-year +5 +10 -8
Permanent jobs citing Service Management 28 21 26
As % of all permanent IT jobs advertised in North Yorkshire 2.47% 1.66% 1.66%
As % of the Processes & Methodologies category 2.71% 1.84% 1.83%
Number of salaries quoted 18 16 21
North Yorkshire median annual salary £38,750 £51,000 £24,094
Median salary % change year-on-year -24.02% +111.67% -42.29%
10th Percentile £20,500 £31,625 £18,000
90th Percentile £57,500 £95,000 £55,000
Yorkshire median annual salary £38,500 £36,742 £40,000
% change year-on-year +4.79% -8.15% +6.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,033 1,139 1,418
As % of all permanent IT jobs advertised in North Yorkshire 91.09% 90.04% 90.66%
Number of salaries quoted 820 942 1,145
North Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% +6.67%
10th Percentile £22,250 £26,250 £21,850
90th Percentile £60,000 £60,000 £55,000
Yorkshire median annual salary £43,500 £42,500 £40,500
% change year-on-year +2.35% +4.94% +1.25%

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 20 January 2019.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 20 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Scarborough - 8 - -
York +1 5 £21,000 -63.64% 3
Harrogate -5 4 £55,000 +6.28%
Skipton - 4 £37,500 - 1
Knaresborough - 1 £67,500 -
Middlesbrough - 1 - -
Service Management
Yorkshire

For the 6 months to 20 January 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Management.

1 18 (64.29%) ITIL
2 15 (53.57%) Problem-Solving
3 12 (42.86%) Service Delivery
4 11 (39.29%) ITSM
4 11 (39.29%) Finance
5 9 (32.14%) VMware
5 9 (32.14%) Change Management
5 9 (32.14%) Microsoft
6 8 (28.57%) Manufacturing
6 8 (28.57%) Enterprise Software
6 8 (28.57%) Infrastructure Management
6 8 (28.57%) French Language
7 7 (25.00%) Exchange Server 2010
7 7 (25.00%) Active Directory
7 7 (25.00%) Project Management
7 7 (25.00%) MS Exchange
7 7 (25.00%) Windows
8 6 (21.43%) Cisco
9 5 (17.86%) CCNA
9 5 (17.86%) Cisco Certification
9 5 (17.86%) VPN
9 5 (17.86%) Migration
9 5 (17.86%) IPsec
9 5 (17.86%) Firewall
9 5 (17.86%) Coaching
9 5 (17.86%) Palo Alto
9 5 (17.86%) Cisco ASA
10 4 (14.29%) PowerShell
10 4 (14.29%) Microsoft Azure
10 4 (14.29%) 3PAR

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.00%) Exchange Server 2010
1 7 (25.00%) MS Exchange
2 4 (14.29%) IIS
2 4 (14.29%) SharePoint
3 3 (10.71%) Exchange Server 2013
Applications
1 3 (10.71%) Microsoft Office
2 2 (7.14%) Microsoft Excel
Business Applications
1 1 (3.57%) Dynamics AX
1 1 (3.57%) Oracle EBS
1 1 (3.57%) Oracle EBS R12
1 1 (3.57%) Oracle iRecruitment
Cloud Services
1 4 (14.29%) Microsoft Azure
1 4 (14.29%) Office 365
2 2 (7.14%) Amazon AWS
2 2 (7.14%) Cloud Computing
Communications & Networking
1 5 (17.86%) Cisco ASA
1 5 (17.86%) Firewall
1 5 (17.86%) IPsec
1 5 (17.86%) VPN
2 4 (14.29%) MPLS
2 4 (14.29%) SAN
3 1 (3.57%) BIG-IP
3 1 (3.57%) Cisco Nexus
3 1 (3.57%) Cisco Wireless
3 1 (3.57%) NetScaler
3 1 (3.57%) WAN
3 1 (3.57%) Wireless
Database & Business Intelligence
1 4 (14.29%) Power BI
2 1 (3.57%) Oracle BI EE
General
1 11 (39.29%) Finance
2 8 (28.57%) French Language
2 8 (28.57%) Manufacturing
3 2 (7.14%) Billing
3 2 (7.14%) Legal
3 2 (7.14%) Marketing
Job Titles
1 8 (28.57%) OSS Engineer
2 3 (10.71%) Analyst
2 3 (10.71%) Delivery Manager
2 3 (10.71%) Development Manager
2 3 (10.71%) Infrastructure Specialist
2 3 (10.71%) Service Desk Engineer
3 2 (7.14%) IT Development Manager
3 2 (7.14%) IT Manager
3 2 (7.14%) Junior
3 2 (7.14%) Junior Product Manager
3 2 (7.14%) Junior Service Manager
3 2 (7.14%) Product Manager
3 2 (7.14%) Service Improvement Manager
3 2 (7.14%) Service Manager
3 2 (7.14%) Services Delivery Manager
3 2 (7.14%) Support Analyst
3 2 (7.14%) Web Manager
4 1 (3.57%) Functional Analyst
4 1 (3.57%) Head of IT
4 1 (3.57%) Software Manager
Libraries, Frameworks & Software Standards
1 2 (7.14%) Web Services
Miscellaneous
1 8 (28.57%) Enterprise Software
2 4 (14.29%) Management Information System
3 2 (7.14%) Analytical Skills
3 2 (7.14%) User Experience
4 1 (3.57%) Data Centre
Operating Systems
1 7 (25.00%) Windows
2 4 (14.29%) Windows Server
2 4 (14.29%) Windows Server 2012
3 3 (10.71%) Windows 10
3 3 (10.71%) Windows 7
3 3 (10.71%) Windows 8
3 3 (10.71%) Windows Server 2008
Processes & Methodologies
1 18 (64.29%) ITIL
2 15 (53.57%) Problem-Solving
3 12 (42.86%) Service Delivery
4 11 (39.29%) ITSM
5 9 (32.14%) Change Management
6 8 (28.57%) Infrastructure Management
7 7 (25.00%) Project Management
8 5 (17.86%) Coaching
8 5 (17.86%) Migration
9 4 (14.29%) Agile Software Development
9 4 (14.29%) Antivirus Management
9 4 (14.29%) Deployment Automation
10 3 (10.71%) Scrum
11 2 (7.14%) Change Control
11 2 (7.14%) Financial Analysis
11 2 (7.14%) Problem Management
11 2 (7.14%) Product Management
11 2 (7.14%) Qualitative Analysis
11 2 (7.14%) Quantitative Analysis
11 2 (7.14%) User Acceptance Testing
Programming Languages
1 4 (14.29%) PowerShell
2 1 (3.57%) SQL
Qualifications
1 5 (17.86%) CCNA
1 5 (17.86%) Cisco Certification
2 4 (14.29%) ITIL Certification
2 4 (14.29%) MCSA
2 4 (14.29%) Microsoft Certification
2 4 (14.29%) VMware Certified Professional (VCP)
3 3 (10.71%) Degree
4 1 (3.57%) CCNP
4 1 (3.57%) Computer Science Degree
4 1 (3.57%) Master's Degree
Quality Assurance & Compliance
1 3 (10.71%) ISO 9001
1 3 (10.71%) SLA
2 2 (7.14%) ISO/IEC 27001
3 1 (3.57%) PMO
3 1 (3.57%) QA
System Software
1 7 (25.00%) Active Directory
2 3 (10.71%) VMware Infrastructure
2 3 (10.71%) XenApp
Systems Management
1 4 (14.29%) SCCM
1 4 (14.29%) SCOM
Vendors
1 9 (32.14%) Microsoft
1 9 (32.14%) VMware
2 6 (21.43%) Cisco
3 5 (17.86%) Palo Alto
4 4 (14.29%) 3PAR
4 4 (14.29%) Citrix
5 2 (7.14%) Dell
5 2 (7.14%) HP
6 1 (3.57%) F5
6 1 (3.57%) Oracle
6 1 (3.57%) Remedy