Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire > North Yorkshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 84 88 98
Rank change year-on-year +4 +10 +18
Permanent jobs citing Service Management 20 28 29
As % of all permanent IT jobs advertised in North Yorkshire 1.61% 1.81% 1.61%
As % of the Processes & Methodologies category 1.83% 2.09% 1.77%
Number of salaries quoted 14 20 22
North Yorkshire median annual salary £35,500 £29,000 £28,500
Median salary % change year-on-year +22.41% +1.75% -19.72%
10th Percentile £25,725 £17,900 £21,250
90th Percentile £54,700 £55,000 £57,000
Yorkshire median annual salary £36,000 £45,000 £37,500
% change year-on-year -20.00% +20.00% -2.29%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1092 1340 1634
As % of all permanent IT jobs advertised in North Yorkshire 88.14% 86.79% 90.73%
Number of salaries quoted 890 1065 1451
North Yorkshire median annual salary £40,000 £40,000 £40,000
10th Percentile £26,225 £23,000 £22,750
90th Percentile £61,250 £57,500 £56,250
Yorkshire median annual salary £42,500 £41,750 £40,000
% change year-on-year +1.80% +4.38% +1.27%

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 17 November 2017.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -1 10 £34,000 -32.00% 1
Harrogate +13 7 £51,000 +183.33%
Ripon - 1 £36,500 -
Selby - 1 - -
Service Management
Yorkshire

For the 6 months to 17 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region with a requirement for Service Management.

1 13 (65.00%) ITIL
2 8 (40.00%) Agile Software Development
3 7 (35.00%) ITSM
3 7 (35.00%) Windows
4 5 (25.00%) Linux
4 5 (25.00%) Unix
4 5 (25.00%) Finance
4 5 (25.00%) Puppet
5 4 (20.00%) High Availability
5 4 (20.00%) DevOps
5 4 (20.00%) Management Information System
5 4 (20.00%) VMware
5 4 (20.00%) Ruby
5 4 (20.00%) Groovy
5 4 (20.00%) Java
5 4 (20.00%) JavaScript
5 4 (20.00%) Perl
5 4 (20.00%) Microsoft
5 4 (20.00%) Active Directory
6 3 (15.00%) SLA
6 3 (15.00%) Benchmarking
6 3 (15.00%) Service Delivery
6 3 (15.00%) Marketing
6 3 (15.00%) Telecoms
6 3 (15.00%) Legal
6 3 (15.00%) Virtual Team Management
6 3 (15.00%) Virtual Team
6 3 (15.00%) Windows Server
6 3 (15.00%) Analytical Skills
6 3 (15.00%) Product Marketing

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Apache
1 1 (5.00%) MS Exchange
1 1 (5.00%) SharePoint
1 1 (5.00%) SharePoint 2010
1 1 (5.00%) SharePoint 2013
1 1 (5.00%) Skype for Business
Applications
1 2 (10.00%) Microsoft Office
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 1 (5.00%) Firewall
1 1 (5.00%) LAN
1 1 (5.00%) SAN
1 1 (5.00%) Skype
1 1 (5.00%) VPLS
1 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) MySQL
1 1 (5.00%) Relational Database
1 1 (5.00%) SQL Server
General
1 5 (25.00%) Finance
2 3 (15.00%) Legal
2 3 (15.00%) Marketing
2 3 (15.00%) Telecoms
3 1 (5.00%) Retail
Job Titles
1 5 (25.00%) Analyst
2 4 (20.00%) DevOps Engineer
2 4 (20.00%) Linux DevOps Engineer
2 4 (20.00%) Linux Engineer
2 4 (20.00%) Linux/Unix DevOps
2 4 (20.00%) Senior DevOps
2 4 (20.00%) Senior DevOps Engineer
2 4 (20.00%) Senior Linux Engineer
3 3 (15.00%) Product Manager
4 2 (10.00%) 2nd Line Support
4 2 (10.00%) Head of IT
4 2 (10.00%) IT Analyst
4 2 (10.00%) IT Manager
4 2 (10.00%) Service Analyst
4 2 (10.00%) Service Desk Analyst
4 2 (10.00%) Support Analyst
5 1 (5.00%) 2nd/3rd Line Support
5 1 (5.00%) 2nd/3rd Line Support Analyst
5 1 (5.00%) Infrastructure Operations Manager
5 1 (5.00%) SharePoint Analyst
Libraries, Frameworks & Software Standards
1 1 (5.00%) LAMP
Miscellaneous
1 4 (20.00%) Management Information System
2 3 (15.00%) Analytical Skills
2 3 (15.00%) Virtual Team
3 2 (10.00%) User Experience
3 2 (10.00%) Video\Live Streaming
4 1 (5.00%) CMDB
4 1 (5.00%) FMCG
Operating Systems
1 7 (35.00%) Windows
2 5 (25.00%) Linux
2 5 (25.00%) Unix
3 3 (15.00%) Windows Server
4 1 (5.00%) Windows 7
Processes & Methodologies
1 13 (65.00%) ITIL
2 8 (40.00%) Agile Software Development
3 7 (35.00%) ITSM
4 4 (20.00%) DevOps
4 4 (20.00%) High Availability
5 3 (15.00%) Benchmarking
5 3 (15.00%) Product Management
5 3 (15.00%) Product Marketing
5 3 (15.00%) Service Delivery
5 3 (15.00%) Virtual Team Management
6 2 (10.00%) Collaborative Working
6 2 (10.00%) Incident Management
6 2 (10.00%) Operations Management
7 1 (5.00%) Business Continuity Planning
7 1 (5.00%) Capacity Management
7 1 (5.00%) IT Strategy
7 1 (5.00%) ITIL V3
7 1 (5.00%) Root Cause Analysis
7 1 (5.00%) Server Virtualisation
7 1 (5.00%) Stakeholder Engagement
Programming Languages
1 4 (20.00%) Groovy
1 4 (20.00%) Java
1 4 (20.00%) JavaScript
1 4 (20.00%) Perl
1 4 (20.00%) Ruby
2 1 (5.00%) SQL
Qualifications
1 2 (10.00%) Degree
2 1 (5.00%) ITIL Certification
2 1 (5.00%) ITIL Foundation Certificate
2 1 (5.00%) MCDST
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 1 (5.00%) GDPR
System Software
1 4 (20.00%) Active Directory
2 3 (15.00%) VMware Infrastructure
3 2 (10.00%) Hyper-V
Systems Management
1 5 (25.00%) Puppet
2 1 (5.00%) Ansible
2 1 (5.00%) Opscode Chef
Vendors
1 4 (20.00%) Microsoft
1 4 (20.00%) VMware
2 2 (10.00%) SAP
3 1 (5.00%) Cisco