Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire > North Yorkshire
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 79 88 83
Rank change year-on-year +9 -5 +34
Permanent jobs citing Service Management 22 24 35
As % of all permanent IT jobs advertised in North Yorkshire 1.73% 1.55% 2.09%
As % of the Processes & Methodologies category 1.95% 1.73% 2.32%
Number of salaries quoted 17 20 27
North Yorkshire median annual salary £51,000 £22,797 £45,000
Median salary % change year-on-year +123.71% -49.34% +9.76%
10th Percentile £32,050 £18,000 £21,250
90th Percentile £95,000 £48,250 £65,000
Yorkshire median annual salary £37,500 £40,000 £37,500
% change year-on-year -6.25% +6.67% +7.14%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
North Yorkshire
Permanent vacancies with a requirement for process or methodology skills 1,126 1,384 1,508
As % of all permanent IT jobs advertised in North Yorkshire 88.45% 89.18% 90.19%
Number of salaries quoted 922 1,115 1,326
North Yorkshire median annual salary £42,500 £40,000 £37,500
Median salary % change year-on-year +6.25% +6.67% -
10th Percentile £26,250 £22,000 £22,500
90th Percentile £60,000 £55,000 £55,000
Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Service Management
Job Vacancy Trend in North Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 6 months to 23 January 2018.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +9 11 £57,750 +15.50% 3
Harrogate +18 9 £52,500 +191.67% 1
Ripon - 1 £36,500 -
Service Management
Yorkshire

For the 6 months to 23 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for Service Management.

1 14 (63.64%) ITIL
2 9 (40.91%) ITSM
3 8 (36.36%) Agile Software Development
4 6 (27.27%) Finance
5 5 (22.73%) SLA
5 5 (22.73%) Incident Management
5 5 (22.73%) Operations Management
5 5 (22.73%) User Experience
6 4 (18.18%) Puppet
6 4 (18.18%) DevOps
6 4 (18.18%) Cisco
6 4 (18.18%) Unix
6 4 (18.18%) Linux
7 3 (13.64%) Active Directory
7 3 (13.64%) Benchmarking
7 3 (13.64%) Legal
7 3 (13.64%) Windows
7 3 (13.64%) Java
7 3 (13.64%) JavaScript
7 3 (13.64%) Perl
7 3 (13.64%) Marketing
7 3 (13.64%) Ruby
7 3 (13.64%) Product Marketing
7 3 (13.64%) Groovy
7 3 (13.64%) Product Management
7 3 (13.64%) Network Design
7 3 (13.64%) Kalman Filter
7 3 (13.64%) High Availability
7 3 (13.64%) Analytical Skills
7 3 (13.64%) Service Design

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) Apache
1 1 (4.55%) MS Exchange
1 1 (4.55%) SharePoint
1 1 (4.55%) SharePoint 2010
1 1 (4.55%) SharePoint 2013
1 1 (4.55%) Skype for Business
Applications
1 1 (4.55%) Microsoft Office
Cloud Services
1 2 (9.09%) Office 365
Communications & Networking
1 1 (4.55%) Skype
1 1 (4.55%) VPLS
Database & Business Intelligence
1 1 (4.55%) MySQL
1 1 (4.55%) Relational Database
1 1 (4.55%) SQL Server
General
1 6 (27.27%) Finance
2 3 (13.64%) Legal
2 3 (13.64%) Marketing
3 2 (9.09%) Telecoms
Job Titles
1 4 (18.18%) Analyst
1 4 (18.18%) Head of IT
2 3 (13.64%) Cisco Engineer
2 3 (13.64%) Cisco Network Design Engineer
2 3 (13.64%) Cisco Network Engineer
2 3 (13.64%) Design Engineer
2 3 (13.64%) DevOps Engineer
2 3 (13.64%) Linux DevOps Engineer
2 3 (13.64%) Linux Engineer
2 3 (13.64%) Network Design Engineer
2 3 (13.64%) Network Engineer
2 3 (13.64%) Product Manager
2 3 (13.64%) Senior Cisco Engineer
2 3 (13.64%) Senior Cisco Network Engineer
2 3 (13.64%) Senior Design Engineer
2 3 (13.64%) Senior DevOps
2 3 (13.64%) Senior DevOps Engineer
2 3 (13.64%) Senior Linux Engineer
2 3 (13.64%) Senior Network Design Engineer
2 3 (13.64%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 1 (4.55%) LAMP
Miscellaneous
1 5 (22.73%) User Experience
2 3 (13.64%) Analytical Skills
2 3 (13.64%) Virtual Team
3 2 (9.09%) Management Information System
4 1 (4.55%) Enterprise Software
4 1 (4.55%) Video\Live Streaming
Operating Systems
1 4 (18.18%) Linux
1 4 (18.18%) Unix
2 3 (13.64%) Windows
3 1 (4.55%) Windows 7
3 1 (4.55%) Windows Server
Processes & Methodologies
1 14 (63.64%) ITIL
2 9 (40.91%) ITSM
3 8 (36.36%) Agile Software Development
4 5 (22.73%) Incident Management
4 5 (22.73%) Operations Management
5 4 (18.18%) DevOps
6 3 (13.64%) Benchmarking
6 3 (13.64%) High Availability
6 3 (13.64%) Kalman Filter
6 3 (13.64%) Network Design
6 3 (13.64%) Product Management
6 3 (13.64%) Product Marketing
6 3 (13.64%) Service Design
6 3 (13.64%) Virtual Team Management
7 1 (4.55%) Business Analysis
7 1 (4.55%) Capacity Management
7 1 (4.55%) Matrix Organization
7 1 (4.55%) Service Delivery
7 1 (4.55%) Software Engineering
7 1 (4.55%) Stakeholder Engagement
Programming Languages
1 3 (13.64%) Groovy
1 3 (13.64%) Java
1 3 (13.64%) JavaScript
1 3 (13.64%) Perl
1 3 (13.64%) Ruby
2 1 (4.55%) SQL
Qualifications
1 1 (4.55%) Degree
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 1 (4.55%) GDPR
System Software
1 3 (13.64%) Active Directory
2 1 (4.55%) Hyper-V
2 1 (4.55%) VMware Infrastructure
Systems Management
1 4 (18.18%) Puppet
2 1 (4.55%) Ansible
2 1 (4.55%) Opscode Chef
Vendors
1 4 (18.18%) Cisco
2 2 (9.09%) Microsoft
2 2 (9.09%) VMware
3 1 (4.55%) SAP