The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
Yorkshire / North Yorkshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 74 68 77
Rank change year-on-year -6 +9  
Permanent jobs citing Service Management 9 22 20
As % of all permanent IT jobs advertised in North Yorkshire 1.12% 2.29% 1.85%
As % of the Processes & Methodologies category 1.24% 2.59% 2.01%
Number of salaries quoted 5 19 17
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.55% +12.50%  
90% offered a salary of more than £24,600 £40,150 £17,000
10% offered a salary of more than £47,600 £60,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
North Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 728 848 996
As % of all permanent IT job vacancies advertised in North Yorkshire 90.55% 88.15% 92.31%
Number of salaries quoted 618 749 850
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £50,000 £50,000 £52,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in North Yorkshire

The job posting trend of jobs advertised in North Yorkshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in North Yorkshire

Service Management
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in North Yorkshire.

Salary trend for Service Management in North Yorkshire

Service Management
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Service Management in North Yorkshire over the 3 months to 29 March 2017.

Salary histogram for Service Management in North Yorkshire

Service Management
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North Yorkshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +10 6 £42,500 -5.55%
Harrogate -4 3 £21,000 -53.33%
Service Management
Yorkshire

For the 6 months to 29 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region with a requirement for Service Management.

1 15 (60.00%) Microsoft
2 11 (44.00%) SLA
3 10 (40.00%) ITIL
3 10 (40.00%) Incident Management
4 6 (24.00%) Service Delivery
5 5 (20.00%) Finance
5 5 (20.00%) MS Excel
6 4 (16.00%) Cisco
6 4 (16.00%) Project Management
6 4 (16.00%) MS Office
6 4 (16.00%) Information Security
6 4 (16.00%) ITSM
6 4 (16.00%) Continuous Improvement
6 4 (16.00%) Data Centre
7 3 (12.00%) Driving Licence
7 3 (12.00%) Change Control
7 3 (12.00%) SANS
7 3 (12.00%) Security Operations
7 3 (12.00%) Service Design
7 3 (12.00%) Contingency Planning
7 3 (12.00%) Content Management
7 3 (12.00%) Tripwire
7 3 (12.00%) CEH
7 3 (12.00%) Mathematics
7 3 (12.00%) Computer Science
7 3 (12.00%) Web Development
7 3 (12.00%) Degree
7 3 (12.00%) Qualys
7 3 (12.00%) ArcSight
7 3 (12.00%) CISA

Service Management
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Exchange Server 2003
1 1 (4.00%) Exchange Server 2007
1 1 (4.00%) Exchange Server 2010
1 1 (4.00%) Exchange Server 2013
1 1 (4.00%) MS Exchange
Applications
1 5 (20.00%) MS Excel
2 4 (16.00%) MS Office
3 1 (4.00%) MS Project
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 3 (12.00%) Firewall
2 1 (4.00%) DNS
2 1 (4.00%) Internet
2 1 (4.00%) LAN
2 1 (4.00%) LDAP
2 1 (4.00%) NAS
2 1 (4.00%) SAN
2 1 (4.00%) TCP/IP
2 1 (4.00%) VoIP
2 1 (4.00%) WAN
Database & Business Intelligence
1 1 (4.00%) SQL Server
General
1 5 (20.00%) Finance
Job Titles
1 17 (68.00%) Analyst
2 11 (44.00%) Service Analyst
3 10 (40.00%) Customer Analyst
3 10 (40.00%) Service Desk Analyst
4 4 (16.00%) Cisco Analyst
5 3 (12.00%) ArcSight Analyst
5 3 (12.00%) Cisco Security Analyst
5 3 (12.00%) CISSP Analyst
5 3 (12.00%) Security Analyst
5 3 (12.00%) Support Analyst
6 2 (8.00%) 3rd Line Support
6 2 (8.00%) 3rd Line Support Analyst
6 2 (8.00%) Administrator
6 2 (8.00%) Applications Support
6 2 (8.00%) Applications Support Analyst
6 2 (8.00%) Linux Administrator
6 2 (8.00%) Service Manager
7 1 (4.00%) Active Directory Support Analyst
7 1 (4.00%) Citrix Support Analyst
7 1 (4.00%) IT Services Manager
Miscellaneous
1 4 (16.00%) Data Centre
2 3 (12.00%) Computer Science
2 3 (12.00%) Driving Licence
3 1 (4.00%) Analytical Skills
3 1 (4.00%) Management Information System
Operating Systems
1 3 (12.00%) Linux
1 3 (12.00%) Unix
2 2 (8.00%) Windows
3 1 (4.00%) Windows 2000
3 1 (4.00%) Windows Server 2003
3 1 (4.00%) Windows Server 2008
3 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 10 (40.00%) Incident Management
1 10 (40.00%) ITIL
2 6 (24.00%) Service Delivery
3 4 (16.00%) Continuous Improvement
3 4 (16.00%) Information Security
3 4 (16.00%) ITSM
3 4 (16.00%) Project Management
4 3 (12.00%) Change Control
4 3 (12.00%) Content Management
4 3 (12.00%) Contingency Planning
4 3 (12.00%) CRM
4 3 (12.00%) Mathematics
4 3 (12.00%) Risk Management
4 3 (12.00%) Security Operations
4 3 (12.00%) Service Design
4 3 (12.00%) Web Development
5 2 (8.00%) Agile Software Development
5 2 (8.00%) ITIL V3
5 2 (8.00%) Line Management
5 2 (8.00%) Mentoring
Programming Languages
1 2 (8.00%) Groovy
1 2 (8.00%) Java
1 2 (8.00%) JavaScript
1 2 (8.00%) Perl
1 2 (8.00%) Ruby
2 1 (4.00%) SQL
Qualifications
1 3 (12.00%) CEH
1 3 (12.00%) CISA
1 3 (12.00%) CISM
1 3 (12.00%) CISSP
1 3 (12.00%) Degree
1 3 (12.00%) SANS
1 3 (12.00%) SSCP
2 1 (4.00%) MCP
Quality Assurance & Compliance
1 11 (44.00%) SLA
System Software
1 2 (8.00%) Active Directory
2 1 (4.00%) VMware ESXi
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) vSphere
2 1 (4.00%) XenApp
2 1 (4.00%) XenServer
Systems Management
1 2 (8.00%) Puppet
2 1 (4.00%) OpenView
Vendors
1 15 (60.00%) Microsoft
2 4 (16.00%) Cisco
3 3 (12.00%) ArcSight
3 3 (12.00%) Forcepoint
3 3 (12.00%) Intel Security
3 3 (12.00%) Qualys
3 3 (12.00%) Tripwire
4 1 (4.00%) BT
4 1 (4.00%) Citrix
4 1 (4.00%) EMC
4 1 (4.00%) HP
4 1 (4.00%) Isilon
4 1 (4.00%) NetApp
4 1 (4.00%) Nimsoft
4 1 (4.00%) Openreach
4 1 (4.00%) VMware