Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 91 61 55
Rank change year-on-year -30 -6 +50
Permanent jobs citing SLA 13 53 66
As % of all permanent IT jobs advertised in North Yorkshire 1.04% 3.40% 3.87%
As % of the Quality Assurance & Compliance category 13.68% 32.12% 30.41%
Number of salaries quoted 11 47 59
North Yorkshire median annual salary £22,500 £23,500 £32,000
Median salary % change year-on-year -4.26% -26.56% +14.29%
10th Percentile £19,000 £18,000 £22,050
90th Percentile £95,000 £36,000 £45,000
Yorkshire median annual salary £31,500 £27,000 £32,750
% change year-on-year +16.67% -17.56% +3.15%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 95 165 217
As % of all permanent IT jobs advertised in North Yorkshire 7.56% 10.60% 12.71%
Number of salaries quoted 65 108 171
North Yorkshire median annual salary £40,000 £30,500 £32,500
Median salary % change year-on-year +31.15% -6.15% +8.33%
10th Percentile £24,750 £18,350 £22,250
90th Percentile £73,750 £63,750 £56,250
Yorkshire median annual salary £41,000 £37,500 £37,500
% change year-on-year +9.33% - +7.14%

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing SLA in North Yorkshire over the 6 months to 21 January 2018.

Salary histogram for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -15 5 £90,000 +275.00% 4
Harrogate -3 4 £20,000 -16.67%
Middlesbrough - 1 £25,000 -
Ripon - 1 £21,000 - 1
SLA
Yorkshire

For the 6 months to 21 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region with a requirement for SLA.

1 6 (46.15%) ITIL
1 6 (46.15%) Windows
2 5 (38.46%) Service Management
2 5 (38.46%) ITSM
2 5 (38.46%) Incident Management
2 5 (38.46%) Operations Management
2 5 (38.46%) User Experience
2 5 (38.46%) Windows Server
3 4 (30.77%) Windows 7
4 3 (23.08%) Finance
4 3 (23.08%) Windows Server 2003
4 3 (23.08%) Windows Server 2012
5 2 (15.38%) Microsoft
5 2 (15.38%) Active Directory
5 2 (15.38%) Microsoft Office
5 2 (15.38%) Hyper-V
5 2 (15.38%) Office 365
5 2 (15.38%) Microsoft Certification
6 1 (7.69%) SAP ALE
6 1 (7.69%) Manufacturing
6 1 (7.69%) SAP CRM
6 1 (7.69%) VMware
6 1 (7.69%) Test Scripting
6 1 (7.69%) VMware Infrastructure
6 1 (7.69%) SAP
6 1 (7.69%) SQL
6 1 (7.69%) ABAP
6 1 (7.69%) MCSE
6 1 (7.69%) CRM
6 1 (7.69%) DHCP

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (15.38%) Microsoft Office
Business Applications
1 1 (7.69%) SAP CRM
Cloud Services
1 2 (15.38%) Office 365
Communications & Networking
1 1 (7.69%) DHCP
1 1 (7.69%) DNS
1 1 (7.69%) TCP/IP
General
1 3 (23.08%) Finance
2 1 (7.69%) Manufacturing
Job Titles
1 4 (30.77%) Head of IT
2 3 (23.08%) Analyst
2 3 (23.08%) IT Analyst
2 3 (23.08%) IT Support
2 3 (23.08%) IT Support Analyst
2 3 (23.08%) Support Analyst
3 1 (7.69%) 1st Line Support
3 1 (7.69%) 2nd Line Engineer
3 1 (7.69%) 2nd Line Support
3 1 (7.69%) IT Technician
3 1 (7.69%) Technical Leader
Libraries, Frameworks & Software Standards
1 1 (7.69%) IDoc
1 1 (7.69%) SAP ALE
Miscellaneous
1 5 (38.46%) User Experience
Operating Systems
1 6 (46.15%) Windows
2 5 (38.46%) Windows Server
3 4 (30.77%) Windows 7
4 3 (23.08%) Windows Server 2003
4 3 (23.08%) Windows Server 2012
5 1 (7.69%) Windows 10
Processes & Methodologies
1 6 (46.15%) ITIL
2 5 (38.46%) Incident Management
2 5 (38.46%) ITSM
2 5 (38.46%) Operations Management
2 5 (38.46%) Service Management
3 1 (7.69%) CRM
3 1 (7.69%) Test Scripting
Programming Languages
1 1 (7.69%) ABAP
1 1 (7.69%) SQL
Qualifications
1 2 (15.38%) Microsoft Certification
2 1 (7.69%) CCNA
2 1 (7.69%) Cisco Certification
2 1 (7.69%) MCSE
System Software
1 2 (15.38%) Active Directory
1 2 (15.38%) Hyper-V
2 1 (7.69%) VMware Infrastructure
Vendors
1 2 (15.38%) Microsoft
2 1 (7.69%) SAP
2 1 (7.69%) VMware