Period
to 9 December 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 9 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 77 87 65
Rank change year-on-year +10 -22 +5
Permanent jobs citing SLA 28 10 49
As % of all permanent IT jobs advertised in North Yorkshire 2.19% 0.81% 3.19%
As % of the Quality Assurance & Compliance category 17.07% 12.20% 28.49%
Number of salaries quoted 25 7 41
North Yorkshire median annual salary £47,500 £32,500 £22,500
Median salary % change year-on-year +46.15% +44.44% -29.69%
10th Percentile £20,500 £20,350 £18,000
90th Percentile £55,000 £39,400 £37,500
Yorkshire median annual salary £33,500 £32,500 £29,000
% change year-on-year +3.08% +12.07% -17.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 164 82 172
As % of all permanent IT jobs advertised in North Yorkshire 12.84% 6.68% 11.19%
Number of salaries quoted 120 56 115
North Yorkshire median annual salary £40,000 £40,000 £33,500
Median salary % change year-on-year - +19.40% -4.29%
10th Percentile £20,250 £24,750 £18,100
90th Percentile £55,250 £62,500 £63,750
Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing SLA in North Yorkshire over the 6 months to 9 December 2018.

Salary histogram for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York +1 14 £21,000 -35.38% 3
Harrogate +1 3 £20,000 -42.86%
SLA
Yorkshire

For the 6 months to 9 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for SLA.

1 19 (67.86%) Windows
1 19 (67.86%) Active Directory
1 19 (67.86%) Problem-Solving
2 18 (64.29%) Windows 7
2 18 (64.29%) VMware
3 17 (60.71%) Citrix
3 17 (60.71%) Microsoft
3 17 (60.71%) VMware Infrastructure
3 17 (60.71%) Analytical Skills
4 15 (53.57%) Windows 10
5 14 (50.00%) Windows Server 2008
5 14 (50.00%) XenApp
6 12 (42.86%) Agile Software Development
7 9 (32.14%) Citrix Certification
7 9 (32.14%) XenDesktop
7 9 (32.14%) VMware ESXi
7 9 (32.14%) PowerShell
7 9 (32.14%) XenMobile
7 9 (32.14%) NetScaler
7 9 (32.14%) Windows Server 2012
8 8 (28.57%) Windows Server
8 8 (28.57%) Microsoft Office
9 7 (25.00%) ITIL
9 7 (25.00%) DNS
9 7 (25.00%) DHCP
9 7 (25.00%) Thin Client
9 7 (25.00%) Fat Client
10 6 (21.43%) Data Centre
11 5 (17.86%) Service Management
11 5 (17.86%) MS Exchange

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) Exchange Server 2010
1 5 (17.86%) Exchange Server 2013
1 5 (17.86%) MS Exchange
2 1 (3.57%) SharePoint
2 1 (3.57%) Skype for Business
Applications
1 8 (28.57%) Microsoft Office
Business Applications
1 2 (7.14%) BASE24
Cloud Services
1 3 (10.71%) Office 365
2 2 (7.14%) OneDrive
3 1 (3.57%) Azure Active Directory
3 1 (3.57%) Microsoft Azure
Communications & Networking
1 9 (32.14%) NetScaler
2 7 (25.00%) DHCP
2 7 (25.00%) DNS
3 4 (14.29%) SAN
3 4 (14.29%) TCP/IP
4 3 (10.71%) Fibre Channel
5 2 (7.14%) MPLS
5 2 (7.14%) WAN
5 2 (7.14%) X.25
6 1 (3.57%) NAS
6 1 (3.57%) Skype
6 1 (3.57%) Wi-Fi
Database & Business Intelligence
1 2 (7.14%) Oracle Database
General
1 4 (14.29%) Finance
Job Titles
1 6 (21.43%) Analyst
1 6 (21.43%) Citrix Engineer
1 6 (21.43%) Senior Citrix Engineer
1 6 (21.43%) Senior Data Warehouse Specialist
2 5 (17.86%) Service Desk Engineer
3 3 (10.71%) Administrator
3 3 (10.71%) Citrix Specialist
3 3 (10.71%) SAN Specialist
3 3 (10.71%) Senior Citrix Specialist
3 3 (10.71%) Senior Technical Specialist
3 3 (10.71%) Senior Unix Technical Specialist
3 3 (10.71%) Service Analyst
3 3 (10.71%) Service Desk Analyst
3 3 (10.71%) Systems Administrator
3 3 (10.71%) Technical Specialist
3 3 (10.71%) VMware Specialist
4 2 (7.14%) Infrastructure Specialist
4 2 (7.14%) Operations Analyst
4 2 (7.14%) Unix Administrator
4 2 (7.14%) Unix Systems Administrator
Miscellaneous
1 17 (60.71%) Analytical Skills
2 7 (25.00%) Fat Client
2 7 (25.00%) Thin Client
3 6 (21.43%) Data Centre
4 3 (10.71%) Enterprise Storage
5 2 (7.14%) Fintech
6 1 (3.57%) Clustering
Operating Systems
1 19 (67.86%) Windows
2 18 (64.29%) Windows 7
3 15 (53.57%) Windows 10
4 14 (50.00%) Windows Server 2008
5 9 (32.14%) Windows Server 2012
6 8 (28.57%) Windows Server
7 5 (17.86%) Windows 8
8 2 (7.14%) Unix
9 1 (3.57%) AIX
9 1 (3.57%) HPUX
9 1 (3.57%) Linux
9 1 (3.57%) Solaris
Processes & Methodologies
1 19 (67.86%) Problem-Solving
2 12 (42.86%) Agile Software Development
3 7 (25.00%) ITIL
4 5 (17.86%) Service Management
5 4 (14.29%) Patch Management
5 4 (14.29%) Service Delivery
6 3 (10.71%) Break/Fix
6 3 (10.71%) Risk Management
7 2 (7.14%) Business Continuity
7 2 (7.14%) Capacity Planning
7 2 (7.14%) Change Control
7 2 (7.14%) Configuration Management
7 2 (7.14%) Continuous Improvement
7 2 (7.14%) Data Protection
7 2 (7.14%) Disaster Recovery
7 2 (7.14%) High Availability
7 2 (7.14%) Performance Monitoring
7 2 (7.14%) Performance Tuning
7 2 (7.14%) Storage Management
8 1 (3.57%) Product Management
Programming Languages
1 9 (32.14%) PowerShell
2 2 (7.14%) Shell Script
2 2 (7.14%) SQL
Qualifications
1 9 (32.14%) Citrix Certification
2 1 (3.57%) Degree
Quality Assurance & Compliance
1 1 (3.57%) GDPR
System Software
1 19 (67.86%) Active Directory
2 17 (60.71%) VMware Infrastructure
3 14 (50.00%) XenApp
4 9 (32.14%) VMware ESXi
4 9 (32.14%) XenDesktop
5 2 (7.14%) Firmware
5 2 (7.14%) Microsoft App-V
Systems Management
1 9 (32.14%) XenMobile
2 3 (10.71%) Puppet
2 3 (10.71%) Terraform
2 3 (10.71%) WSUS
3 2 (7.14%) SCCM
4 1 (3.57%) Microsoft Clustering
Vendors
1 18 (64.29%) VMware
2 17 (60.71%) Citrix
2 17 (60.71%) Microsoft
3 5 (17.86%) HP
4 3 (10.71%) 3PAR
4 3 (10.71%) Brocade
4 3 (10.71%) Ivanti
4 3 (10.71%) Shavlik
5 2 (7.14%) Altiris
5 2 (7.14%) Cisco
5 2 (7.14%) McAfee
5 2 (7.14%) Oracle
5 2 (7.14%) Symantec
6 1 (3.57%) Cognizant