Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 78 63 55
Rank change year-on-year -15 -8 +37
Permanent jobs citing SLA 31 54 71
As % of all permanent IT jobs advertised in North Yorkshire 2.30% 3.44% 3.96%
As % of the Quality Assurance & Compliance category 18.79% 34.84% 27.63%
Number of salaries quoted 26 51 57
North Yorkshire median annual salary £42,000 £24,000 £30,000
Median salary % change year-on-year +75.00% -20.00% +5.26%
10th Percentile £19,125 £18,000 £19,525
90th Percentile £93,125 £41,175 £50,000
Yorkshire median annual salary £32,000 £25,000 £32,000
% change year-on-year +28.00% -21.88% -1.54%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 165 155 257
As % of all permanent IT jobs advertised in North Yorkshire 12.23% 9.89% 14.34%
Number of salaries quoted 115 115 190
North Yorkshire median annual salary £40,000 £30,000 £35,000
Median salary % change year-on-year +33.33% -14.29% +7.69%
10th Percentile £26,250 £19,411 £21,975
90th Percentile £70,000 £50,750 £52,500
Yorkshire median annual salary £41,500 £36,000 £40,000
% change year-on-year +15.28% -10.00% +9.59%

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing SLA in North Yorkshire over the 6 months to 22 April 2018.

Salary histogram for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -14 12 £29,000 +20.83% 2
Harrogate -1 9 £41,500 +66.00% 2
Middlesbrough - 2 £56,250 -
Selby +2 1 £55,000 +41.94%
Ripon - 1 £21,000 -
SLA
Yorkshire

For the 6 months to 22 April 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for SLA.

1 14 (45.16%) Windows
2 11 (35.48%) ITIL
2 11 (35.48%) Active Directory
3 10 (32.26%) VMware
3 10 (32.26%) Windows Server
4 8 (25.81%) Firmware
4 8 (25.81%) Linux
5 7 (22.58%) TCP/IP
5 7 (22.58%) Microsoft
5 7 (22.58%) Unix
5 7 (22.58%) Shell Script
5 7 (22.58%) Disaster Recovery
5 7 (22.58%) Business Continuity
5 7 (22.58%) Data Protection
5 7 (22.58%) Windows 7
5 7 (22.58%) Performance Tuning
5 7 (22.58%) Performance Monitoring
6 6 (19.35%) Incident Management
6 6 (19.35%) HPUX
7 5 (16.13%) AIX
7 5 (16.13%) Microsoft Office
7 5 (16.13%) Data Centre
8 4 (12.90%) High Availability
8 4 (12.90%) Service Management
8 4 (12.90%) Finance
8 4 (12.90%) HP
9 3 (9.68%) Citrix
9 3 (9.68%) Windows Server 2003
9 3 (9.68%) Internet
9 3 (9.68%) Red Hat

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Apache
1 2 (6.45%) Tomcat
Applications
1 5 (16.13%) Microsoft Office
Cloud Services
1 3 (9.68%) Amazon AWS
2 2 (6.45%) Microsoft Azure
2 2 (6.45%) Office 365
3 1 (3.23%) AWS CloudFormation
3 1 (3.23%) Dynamics 365
Communications & Networking
1 7 (22.58%) TCP/IP
2 3 (9.68%) Internet
3 2 (6.45%) DNS
3 2 (6.45%) Firewall
3 2 (6.45%) NAS
3 2 (6.45%) SAN
4 1 (3.23%) 4G
4 1 (3.23%) Bluetooth
4 1 (3.23%) DHCP
4 1 (3.23%) HTTP
4 1 (3.23%) PBX
4 1 (3.23%) SMTP
4 1 (3.23%) SNMP
4 1 (3.23%) SSH
4 1 (3.23%) SSL
4 1 (3.23%) VoIP
4 1 (3.23%) WebEx
4 1 (3.23%) Wi-Fi
Database & Business Intelligence
1 2 (6.45%) MySQL
Development Applications
1 1 (3.23%) Jenkins
General
1 4 (12.90%) Finance
2 1 (3.23%) Legal
2 1 (3.23%) Telecoms
Job Titles
1 7 (22.58%) Analyst
1 7 (22.58%) Linux Engineer
2 5 (16.13%) Unix Engineer
3 4 (12.90%) IT Analyst
3 4 (12.90%) IT Support
3 4 (12.90%) IT Support Analyst
3 4 (12.90%) Support Analyst
3 4 (12.90%) Systems Engineer
4 3 (9.68%) Linux Systems Engineer
4 3 (9.68%) Service Analyst
4 3 (9.68%) Service Desk Analyst
4 3 (9.68%) Unix Linux Engineer
4 3 (9.68%) Unix Systems Engineer
5 2 (6.45%) AWS Engineer
5 2 (6.45%) Head of IT
5 2 (6.45%) Senior Systems Administrator
5 2 (6.45%) Senior Windows Administrator
5 2 (6.45%) Senior Windows Systems Administrator
5 2 (6.45%) Windows Administrator
5 2 (6.45%) Windows Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (6.45%) LAMP
2 1 (3.23%) LDAP
2 1 (3.23%) Web Services
Miscellaneous
1 5 (16.13%) Data Centre
2 3 (9.68%) Analytical Skills
2 3 (9.68%) User Experience
3 2 (6.45%) Clustering
4 1 (3.23%) Mobile App
4 1 (3.23%) Self-Motivation
Operating Systems
1 14 (45.16%) Windows
2 10 (32.26%) Windows Server
3 8 (25.81%) Linux
4 7 (22.58%) Unix
4 7 (22.58%) Windows 7
5 6 (19.35%) HPUX
6 5 (16.13%) AIX
7 3 (9.68%) Red Hat Enterprise Linux
7 3 (9.68%) Solaris
7 3 (9.68%) Ubuntu
7 3 (9.68%) Windows Server 2003
7 3 (9.68%) Windows Server 2012
8 1 (3.23%) Windows Vista
8 1 (3.23%) Windows XP
Processes & Methodologies
1 11 (35.48%) ITIL
2 7 (22.58%) Business Continuity
2 7 (22.58%) Data Protection
2 7 (22.58%) Disaster Recovery
2 7 (22.58%) Performance Monitoring
2 7 (22.58%) Performance Tuning
3 6 (19.35%) Incident Management
4 4 (12.90%) High Availability
4 4 (12.90%) Service Management
5 3 (9.68%) Change Management
5 3 (9.68%) ITSM
5 3 (9.68%) Operational Acceptance Testing
5 3 (9.68%) Operations Management
5 3 (9.68%) Problem-Solving
5 3 (9.68%) Risk Management
5 3 (9.68%) Service Delivery
6 2 (6.45%) Load Balancing
6 2 (6.45%) Problem Management
6 2 (6.45%) Service Continuity Management
7 1 (3.23%) DevOps
Programming Languages
1 7 (22.58%) Shell Script
2 2 (6.45%) Bash Shell
2 2 (6.45%) Perl
2 2 (6.45%) Python
2 2 (6.45%) Ruby
3 1 (3.23%) PowerShell
3 1 (3.23%) SQL
Qualifications
1 2 (6.45%) CCNA
1 2 (6.45%) Cisco Certification
1 2 (6.45%) Microsoft Certification
2 1 (3.23%) Degree
2 1 (3.23%) MCSA
2 1 (3.23%) MCSE
2 1 (3.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (3.23%) GDPR
1 1 (3.23%) ISO 9001
1 1 (3.23%) ISO/IEC 27001
System Software
1 11 (35.48%) Active Directory
2 8 (25.81%) Firmware
3 3 (9.68%) Docker
4 2 (6.45%) Hyper-V
4 2 (6.45%) VMware ESXi
4 2 (6.45%) VMware Infrastructure
5 1 (3.23%) NFS
Systems Management
1 3 (9.68%) NetBackup
2 2 (6.45%) Kubernetes
2 2 (6.45%) Microsoft Clustering
2 2 (6.45%) SCCM
3 1 (3.23%) Puppet
3 1 (3.23%) Terraform
Vendors
1 10 (32.26%) VMware
2 7 (22.58%) Microsoft
3 4 (12.90%) HP
4 3 (9.68%) Citrix
4 3 (9.68%) Red Hat
4 3 (9.68%) Veeam
5 2 (6.45%) Percona