Period
to 15 August 2018

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 71 82 66
Rank change year-on-year +11 -16 +18
Permanent jobs citing SLA 40 32 56
As % of all permanent IT jobs advertised in North Yorkshire 2.96% 2.25% 3.48%
As % of the Quality Assurance & Compliance category 19.23% 25.20% 27.86%
Number of salaries quoted 33 23 34
North Yorkshire median annual salary £42,500 £32,500 £38,750
Median salary % change year-on-year +30.77% -16.13% +19.23%
10th Percentile £20,500 £19,150 £17,000
90th Percentile £51,250 £46,250 £50,000
Yorkshire median annual salary £33,000 £30,000 £33,000
% change year-on-year +10.00% -9.09% -5.71%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 208 127 201
As % of all permanent IT jobs advertised in North Yorkshire 15.38% 8.92% 12.50%
Number of salaries quoted 154 97 139
North Yorkshire median annual salary £42,500 £35,000 £40,000
Median salary % change year-on-year +21.43% -12.50% +12.68%
10th Percentile £25,150 £23,547 £21,950
90th Percentile £65,250 £52,000 £52,500
Yorkshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing SLA in North Yorkshire over the 6 months to 15 August 2018.

Salary histogram for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
York -3 16 £21,000 -29.41%
Harrogate -6 5 £42,000 +95.35%
Selby -2 1 £55,000 +29.41%
Middlesbrough - 1 £87,500 -
SLA
Yorkshire

For the 6 months to 15 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for SLA.

1 20 (50.00%) Windows
1 20 (50.00%) Active Directory
2 19 (47.50%) VMware
3 17 (42.50%) Microsoft
4 15 (37.50%) Windows 7
5 14 (35.00%) Analytical Skills
6 13 (32.50%) Citrix
7 12 (30.00%) ITIL
7 12 (30.00%) VMware Infrastructure
7 12 (30.00%) Problem-Solving
8 11 (27.50%) Microsoft Office
8 11 (27.50%) TCP/IP
9 10 (25.00%) Linux
9 10 (25.00%) Firmware
9 10 (25.00%) Disaster Recovery
9 10 (25.00%) Data Centre
9 10 (25.00%) Performance Tuning
10 9 (22.50%) Performance Monitoring
10 9 (22.50%) Data Protection
10 9 (22.50%) Business Continuity
10 9 (22.50%) Shell Script
10 9 (22.50%) Unix
11 8 (20.00%) Service Delivery
11 8 (20.00%) Agile Software Development
11 8 (20.00%) Windows 10
12 7 (17.50%) XenApp
12 7 (17.50%) Windows Server 2008
12 7 (17.50%) HP
12 7 (17.50%) HPUX
13 6 (15.00%) AIX

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) Exchange Server 2010
1 3 (7.50%) Exchange Server 2013
1 3 (7.50%) MS Exchange
2 2 (5.00%) Apache
2 2 (5.00%) Tomcat
3 1 (2.50%) SharePoint
3 1 (2.50%) Skype for Business
Applications
1 11 (27.50%) Microsoft Office
2 1 (2.50%) MS Visio
Cloud Services
1 5 (12.50%) Office 365
2 3 (7.50%) Amazon AWS
2 3 (7.50%) Microsoft Azure
2 3 (7.50%) OneDrive
3 1 (2.50%) AWS CloudFormation
3 1 (2.50%) Azure Active Directory
3 1 (2.50%) Dynamics 365
Communications & Networking
1 11 (27.50%) TCP/IP
2 6 (15.00%) SAN
3 4 (10.00%) Fibre Channel
3 4 (10.00%) NetScaler
4 3 (7.50%) Firewall
4 3 (7.50%) Internet
5 2 (5.00%) DNS
5 2 (5.00%) NAS
5 2 (5.00%) SSL
5 2 (5.00%) VoIP
5 2 (5.00%) Wi-Fi
6 1 (2.50%) 4G
6 1 (2.50%) Bluetooth
6 1 (2.50%) DHCP
6 1 (2.50%) HTTP
6 1 (2.50%) PBX
6 1 (2.50%) RIP
6 1 (2.50%) SMTP
6 1 (2.50%) SNMP
6 1 (2.50%) VPN
Database & Business Intelligence
1 2 (5.00%) MySQL
Development Applications
1 1 (2.50%) Jenkins
General
1 4 (10.00%) Finance
2 1 (2.50%) Legal
2 1 (2.50%) Telecoms
Job Titles
1 8 (20.00%) Analyst
2 7 (17.50%) Linux Engineer
3 6 (15.00%) Service Analyst
3 6 (15.00%) Service Desk Analyst
4 5 (12.50%) Unix Engineer
5 4 (10.00%) Administrator
5 4 (10.00%) SAN Specialist
5 4 (10.00%) Senior Data Warehouse Specialist
5 4 (10.00%) Systems Administrator
5 4 (10.00%) Systems Engineer
5 4 (10.00%) Technical Specialist
5 4 (10.00%) VMware Specialist
6 3 (7.50%) Linux Systems Engineer
6 3 (7.50%) Senior Technical Specialist
6 3 (7.50%) Senior Unix Technical Specialist
6 3 (7.50%) Service Desk Engineer
6 3 (7.50%) Unix Linux Engineer
6 3 (7.50%) Unix Systems Engineer
7 2 (5.00%) IT Support Analyst
7 2 (5.00%) Unix Administrator
Libraries, Frameworks & Software Standards
1 2 (5.00%) LAMP
2 1 (2.50%) LDAP
2 1 (2.50%) Web Services
Miscellaneous
1 14 (35.00%) Analytical Skills
2 10 (25.00%) Data Centre
3 4 (10.00%) Enterprise Storage
4 2 (5.00%) Clustering
5 1 (2.50%) Fat Client
5 1 (2.50%) Linux Command Line
5 1 (2.50%) Mobile App
5 1 (2.50%) Thin Client
Operating Systems
1 20 (50.00%) Windows
2 15 (37.50%) Windows 7
3 10 (25.00%) Linux
4 9 (22.50%) Unix
5 8 (20.00%) Windows 10
6 7 (17.50%) HPUX
6 7 (17.50%) Windows Server 2008
7 6 (15.00%) AIX
8 5 (12.50%) Windows Server
9 4 (10.00%) Solaris
9 4 (10.00%) Windows Server 2012
10 3 (7.50%) Red Hat Enterprise Linux
10 3 (7.50%) Ubuntu
10 3 (7.50%) Windows 8
11 1 (2.50%) Windows Vista
11 1 (2.50%) Windows XP
Processes & Methodologies
1 12 (30.00%) ITIL
1 12 (30.00%) Problem-Solving
2 10 (25.00%) Disaster Recovery
2 10 (25.00%) Performance Tuning
3 9 (22.50%) Business Continuity
3 9 (22.50%) Data Protection
3 9 (22.50%) Performance Monitoring
4 8 (20.00%) Agile Software Development
4 8 (20.00%) Service Delivery
5 6 (15.00%) High Availability
5 6 (15.00%) Risk Management
5 6 (15.00%) Storage Management
6 5 (12.50%) Patch Management
7 4 (10.00%) Break/Fix
7 4 (10.00%) Service Management
8 3 (7.50%) Change Management
8 3 (7.50%) Incident Management
9 2 (5.00%) Configuration Management
9 2 (5.00%) Load Balancing
9 2 (5.00%) Project Management
Programming Languages
1 9 (22.50%) Shell Script
2 5 (12.50%) PowerShell
3 2 (5.00%) Bash Shell
3 2 (5.00%) Perl
3 2 (5.00%) Python
3 2 (5.00%) Ruby
Qualifications
1 4 (10.00%) Citrix Certification
2 2 (5.00%) CCNA
2 2 (5.00%) Cisco Certification
3 1 (2.50%) CCNP
3 1 (2.50%) Degree
3 1 (2.50%) ITIL Certification
3 1 (2.50%) MCSA
3 1 (2.50%) Microsoft Certification
3 1 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (5.00%) GDPR
2 1 (2.50%) ISO 9001
2 1 (2.50%) ISO/IEC 27001
System Software
1 20 (50.00%) Active Directory
2 12 (30.00%) VMware Infrastructure
3 10 (25.00%) Firmware
4 7 (17.50%) XenApp
5 6 (15.00%) VMware ESXi
6 4 (10.00%) XenDesktop
7 3 (7.50%) Docker
7 3 (7.50%) Microsoft App-V
8 1 (2.50%) Hyper-V
8 1 (2.50%) NFS
Systems Management
1 5 (12.50%) Puppet
1 5 (12.50%) Terraform
2 4 (10.00%) WSUS
2 4 (10.00%) XenMobile
3 3 (7.50%) SCCM
4 2 (5.00%) Kubernetes
4 2 (5.00%) Microsoft Clustering
4 2 (5.00%) NetBackup
Vendors
1 19 (47.50%) VMware
2 17 (42.50%) Microsoft
3 13 (32.50%) Citrix
4 7 (17.50%) HP
5 4 (10.00%) 3PAR
5 4 (10.00%) Brocade
5 4 (10.00%) Ivanti
5 4 (10.00%) Shavlik
6 3 (7.50%) Altiris
6 3 (7.50%) McAfee
6 3 (7.50%) Red Hat
6 3 (7.50%) Symantec
7 2 (5.00%) Percona
7 2 (5.00%) Veeam
8 1 (2.50%) Cisco
8 1 (2.50%) F5
8 1 (2.50%) Palo Alto