Period
to

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 25 June 2022 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
25 Jun 2022
Same period 2021 Same period 2020
Rank 76 50 53
Rank change year-on-year -26 +3 +65
Permanent jobs citing SLA 11 21 18
As % of all permanent jobs advertised in North Yorkshire 1.22% 3.03% 3.01%
As % of the Quality Assurance & Compliance category 5.12% 22.83% 26.09%
Number of salaries quoted 10 15 16
10th Percentile £21,250 £33,550 -
25th Percentile £21,625 £37,500 £25,500
Median annual salary (50th Percentile) £28,000 £51,000 £37,000
Median % change year-on-year -45.10% +37.84% +2.07%
75th Percentile £30,000 £56,250 £40,688
90th Percentile £30,525 £57,500 £51,250
Yorkshire median annual salary £28,000 £32,250 £37,000
% change year-on-year -13.18% -12.84% -12.94%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 215 92 69
As % of all permanent IT jobs advertised in North Yorkshire 23.84% 13.26% 11.52%
Number of salaries quoted 101 54 56
10th Percentile £31,000 £29,825 £26,250
25th Percentile £41,250 £36,023 £32,500
Median annual salary (50th Percentile) £55,000 £47,500 £38,750
Median % change year-on-year +15.79% +22.58% +68.48%
75th Percentile £67,500 £57,500 £50,313
90th Percentile £75,000 £66,000 £52,500
Yorkshire median annual salary £45,000 £45,000 £45,000
% change year-on-year - - +5.88%

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 25 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
York -7 7 £28,500 -28.75% 2
Middlesbrough +4 2 £32,000 -12.93%
SLA
Yorkshire

For the 6 months to 25 June 2022, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for SLA.

1 9 (81.82%) Microsoft Office
2 8 (72.73%) Windows
2 8 (72.73%) Microsoft
2 8 (72.73%) Social Skills
3 7 (63.64%) Active Directory
3 7 (63.64%) ITIL
4 5 (45.45%) Microsoft Excel
4 5 (45.45%) VMware
4 5 (45.45%) Hyper-V
4 5 (45.45%) VMware Infrastructure
5 4 (36.36%) Fat Client
5 4 (36.36%) Thin Client
5 4 (36.36%) DNS
5 4 (36.36%) VoIP
5 4 (36.36%) TCP/IP
5 4 (36.36%) Windows Server
6 3 (27.27%) WAN
6 3 (27.27%) SharePoint
6 3 (27.27%) LAN
6 3 (27.27%) PowerShell
6 3 (27.27%) Driving Licence
6 3 (27.27%) Windows 10
7 2 (18.18%) Problem Management
7 2 (18.18%) Analytical Skills
7 2 (18.18%) Microsoft 365
7 2 (18.18%) Problem-Solving
8 1 (9.09%) Public Sector
8 1 (9.09%) Project Delivery
8 1 (9.09%) Requirements Gathering
8 1 (9.09%) Major Incident Management

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) SharePoint
Applications
1 9 (81.82%) Microsoft Office
2 5 (45.45%) Microsoft Excel
Cloud Services
1 2 (18.18%) Microsoft 365
2 1 (9.09%) Azure
2 1 (9.09%) iPaaS
2 1 (9.09%) PaaS
2 1 (9.09%) SaaS
Communications & Networking
1 4 (36.36%) DNS
1 4 (36.36%) TCP/IP
1 4 (36.36%) VoIP
2 3 (27.27%) LAN
2 3 (27.27%) WAN
3 1 (9.09%) DHCP
3 1 (9.09%) VPN
General
1 8 (72.73%) Social Skills
2 2 (18.18%) Analytical Skills
3 1 (9.09%) General Ledger
3 1 (9.09%) Public Sector
Job Titles
1 5 (45.45%) Analyst
2 4 (36.36%) 2nd Line Support
2 4 (36.36%) Service Analyst
3 3 (27.27%) Service Desk Analyst
3 3 (27.27%) Support Engineer
4 2 (18.18%) 1st Line Service Desk Analyst
4 2 (18.18%) IT Analyst
5 1 (9.09%) 2nd Line Engineer
5 1 (9.09%) Implementation Analyst
5 1 (9.09%) Implementation Consultant
5 1 (9.09%) IT Support Engineer
5 1 (9.09%) Service Desk Consultant
5 1 (9.09%) Service Desk Support
5 1 (9.09%) Service Desk Support Analyst
5 1 (9.09%) Software Consultant
5 1 (9.09%) Software Implementation Analyst
5 1 (9.09%) Software Implementation Engineer
5 1 (9.09%) Software Support Analyst
5 1 (9.09%) Support Consultant
5 1 (9.09%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 1 (9.09%) Middleware
Miscellaneous
1 4 (36.36%) Fat Client
1 4 (36.36%) Thin Client
2 3 (27.27%) Driving Licence
3 1 (9.09%) Analytical Mindset
3 1 (9.09%) Enterprise Software
3 1 (9.09%) Self-Motivation
Operating Systems
1 8 (72.73%) Windows
2 4 (36.36%) Windows Server
3 3 (27.27%) Windows 10
4 1 (9.09%) Windows 7
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 7 (63.64%) ITIL
2 2 (18.18%) Problem Management
2 2 (18.18%) Problem-Solving
3 1 (9.09%) Analytical Thinking
3 1 (9.09%) Analytics
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Creative Thinking
3 1 (9.09%) ERP
3 1 (9.09%) Incident Management
3 1 (9.09%) ITIL V3
3 1 (9.09%) Major Incident Management
3 1 (9.09%) Performance Tuning
3 1 (9.09%) Project Delivery
3 1 (9.09%) Requirements Gathering
3 1 (9.09%) Scrum
3 1 (9.09%) Service Delivery
3 1 (9.09%) Service Design
3 1 (9.09%) Service Management
3 1 (9.09%) Time Management
3 1 (9.09%) User Acceptance Testing
Programming Languages
1 3 (27.27%) PowerShell
2 1 (9.09%) SQL
Qualifications
1 1 (9.09%) DBS Check
1 1 (9.09%) MCP
1 1 (9.09%) MCSA
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) QA
System Software
1 7 (63.64%) Active Directory
2 5 (45.45%) Hyper-V
2 5 (45.45%) VMware Infrastructure
Systems Management
1 1 (9.09%) Microsoft Intune
Vendors
1 8 (72.73%) Microsoft
2 5 (45.45%) VMware
3 1 (9.09%) Citrix
3 1 (9.09%) NEC
3 1 (9.09%) Northgate
3 1 (9.09%) Salesforce.com
3 1 (9.09%) SnapLogic