Period
to 24 March 2019

The following table provides summary statistics for permanent job vacancies advertised in North Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 24 March 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > North Yorkshire
6 months to
24 Mar 2019
Same period 2018 Same period 2017
Rank 80 82 71
Rank change year-on-year +2 -11 -12
Permanent jobs citing SLA 31 27 51
As % of all permanent IT jobs advertised in North Yorkshire 2.75% 2.01% 3.27%
As % of the Quality Assurance & Compliance category 19.14% 20.30% 35.66%
Number of salaries quoted 17 22 52
North Yorkshire median annual salary £40,000 £42,000 £24,000
Median salary % change year-on-year -4.76% +75.00% -20.00%
10th Percentile £20,500 £19,025 £18,000
90th Percentile £57,500 £94,625 £36,000
Yorkshire median annual salary £31,500 £31,000 £25,000
% change year-on-year +1.61% +24.00% -23.08%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 162 133 143
As % of all permanent IT jobs advertised in North Yorkshire 14.36% 9.93% 9.18%
Number of salaries quoted 96 90 104
North Yorkshire median annual salary £33,750 £40,000 £28,000
Median salary % change year-on-year -15.63% +42.86% -21.13%
10th Percentile £20,250 £26,125 £18,150
90th Percentile £62,500 £73,750 £57,200
Yorkshire median annual salary £42,500 £40,250 £37,500
% change year-on-year +5.59% +7.33% -6.25%

SLA
Job Vacancy Trend in North Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for SLA in North Yorkshire

SLA
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in North Yorkshire.

Salary trend for SLA in North Yorkshire

SLA
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing SLA in North Yorkshire over the 6 months to 24 March 2019.

Salary histogram for SLA in North Yorkshire

SLA
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North Yorkshire region over the 6 months to 24 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Selby +8 12 - - 4
York +8 11 £40,000 +8.11% 2
SLA
Yorkshire

For the 6 months to 24 March 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region with a requirement for SLA.

1 20 (64.52%) Active Directory
1 20 (64.52%) Problem-Solving
2 15 (48.39%) Microsoft
3 14 (45.16%) VMware
3 14 (45.16%) Citrix
3 14 (45.16%) ITIL
3 14 (45.16%) VMware Infrastructure
4 12 (38.71%) Microsoft Azure
4 12 (38.71%) Office 365
4 12 (38.71%) Customer-Centric Approach
4 12 (38.71%) Customer-Centricity
4 12 (38.71%) Self-Motivation
5 10 (32.26%) High Availability
5 10 (32.26%) Disaster Recovery
6 9 (29.03%) MS Exchange
6 9 (29.03%) Continuous Improvement
7 8 (25.81%) Windows 7
7 8 (25.81%) Windows 10
7 8 (25.81%) XenApp
7 8 (25.81%) Windows Server 2008
7 8 (25.81%) DNS
7 8 (25.81%) Windows
8 6 (19.35%) SAN
8 6 (19.35%) Hyper-V
8 6 (19.35%) iSCSI
8 6 (19.35%) Veeam
8 6 (19.35%) Fibre Channel
8 6 (19.35%) Infrastructure Engineering
9 5 (16.13%) VMware ESXi
9 5 (16.13%) NetScaler

SLA
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (29.03%) MS Exchange
2 3 (9.68%) Exchange Server 2010
2 3 (9.68%) Exchange Server 2013
3 2 (6.45%) Oracle Spatial
Applications
1 3 (9.68%) Microsoft Office
2 1 (3.23%) Microsoft Excel
2 1 (3.23%) Microsoft PowerPoint
Cloud Services
1 12 (38.71%) Microsoft Azure
1 12 (38.71%) Office 365
Communications & Networking
1 8 (25.81%) DNS
2 6 (19.35%) Fibre Channel
2 6 (19.35%) iSCSI
2 6 (19.35%) SAN
3 5 (16.13%) DHCP
3 5 (16.13%) NetScaler
4 3 (9.68%) HTTP
4 3 (9.68%) Internet
4 3 (9.68%) SMTP
4 3 (9.68%) SNMP
4 3 (9.68%) SSH
4 3 (9.68%) SSL
4 3 (9.68%) TCP/IP
Database & Business Intelligence
1 1 (3.23%) NoSQL
1 1 (3.23%) Oracle Database
1 1 (3.23%) RDBMS
1 1 (3.23%) Relational Database
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server 2008
1 1 (3.23%) SQL Server 2012
1 1 (3.23%) SQL Server Integration Services
1 1 (3.23%) SQL Server Reporting Services
Development Applications
1 2 (6.45%) Oracle APEX
General
1 2 (6.45%) Finance
Job Titles
1 6 (19.35%) Cloud Specialist
1 6 (19.35%) Infrastructure Engineer
1 6 (19.35%) IT Engineer
1 6 (19.35%) IT Infrastructure Engineer
1 6 (19.35%) Microsoft Specialist
2 5 (16.13%) Citrix Specialist
3 4 (12.90%) Administrator
3 4 (12.90%) Infrastructure Operations Engineer
3 4 (12.90%) Operations Engineer
4 3 (9.68%) Delivery Manager
4 3 (9.68%) Infrastructure Specialist
4 3 (9.68%) Linux Administrator
4 3 (9.68%) Linux Systems Administrator
4 3 (9.68%) Senior Data Warehouse Specialist
4 3 (9.68%) Service Desk Engineer
4 3 (9.68%) Service Manager
4 3 (9.68%) Services Delivery Manager
4 3 (9.68%) Systems Administrator
4 3 (9.68%) Unix Administrator
4 3 (9.68%) Unix Systems Administrator
Libraries, Frameworks & Software Standards
1 3 (9.68%) LDAP
2 2 (6.45%) CSS
2 2 (6.45%) HTML
2 2 (6.45%) PostGIS
3 1 (3.23%) XML
Miscellaneous
1 12 (38.71%) Self-Motivation
2 5 (16.13%) Analytical Skills
2 5 (16.13%) Fat Client
2 5 (16.13%) Thin Client
3 4 (12.90%) Management Information System
4 3 (9.68%) Data Centre
Operating Systems
1 8 (25.81%) Windows
1 8 (25.81%) Windows 10
1 8 (25.81%) Windows 7
1 8 (25.81%) Windows Server 2008
2 5 (16.13%) Windows Server
2 5 (16.13%) Windows Server 2012
3 3 (9.68%) AIX
3 3 (9.68%) HPUX
3 3 (9.68%) Linux
3 3 (9.68%) Unix
3 3 (9.68%) Windows 8
Processes & Methodologies
1 20 (64.52%) Problem-Solving
2 14 (45.16%) ITIL
3 12 (38.71%) Customer-Centric Approach
3 12 (38.71%) Customer-Centricity
4 10 (32.26%) Disaster Recovery
4 10 (32.26%) High Availability
5 9 (29.03%) Continuous Improvement
6 6 (19.35%) Infrastructure Engineering
7 5 (16.13%) Agile Software Development
8 4 (12.90%) Performance Tuning
8 4 (12.90%) Service Management
9 3 (9.68%) Business Continuity
9 3 (9.68%) Capacity Planning
9 3 (9.68%) Change Control
9 3 (9.68%) Configuration Management
9 3 (9.68%) CRM
9 3 (9.68%) ITSM
9 3 (9.68%) Network Management
9 3 (9.68%) Performance Monitoring
9 3 (9.68%) Service Delivery
Programming Languages
1 5 (16.13%) PowerShell
2 3 (9.68%) Shell Script
2 3 (9.68%) SQL
3 2 (6.45%) PL/SQL
4 1 (3.23%) T-SQL
Qualifications
1 5 (16.13%) Citrix Certification
System Software
1 20 (64.52%) Active Directory
2 14 (45.16%) VMware Infrastructure
3 8 (25.81%) XenApp
4 6 (19.35%) Hyper-V
5 5 (16.13%) VMware ESXi
5 5 (16.13%) XenDesktop
6 3 (9.68%) Firmware
6 3 (9.68%) NFS
Systems Management
1 5 (16.13%) XenMobile
Vendors
1 15 (48.39%) Microsoft
2 14 (45.16%) Citrix
2 14 (45.16%) VMware
3 6 (19.35%) Veeam
4 2 (6.45%) Cognizant
4 2 (6.45%) Oracle
5 1 (3.23%) HP