Period
to 23 November 2017

The median annual salary for a Technical Support Analyst was £21,500 in advertised job vacancies in North Yorkshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
Yorkshire > North Yorkshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 85 106 90
Rank change year-on-year +21 -16 +42
Permanent jobs requiring a Technical Support Analyst 18 8 39
As % of all permanent IT jobs advertised in North Yorkshire 1.45% 0.52% 2.17%
As % of the Job Titles category 1.48% 0.53% 2.21%
Number of salaries quoted 17 8 34
North Yorkshire median annual salary £21,500 £25,000 £22,500
Median salary % change year-on-year -14.00% +11.11% -29.69%
10th Percentile £15,000 £19,638 £21,250
90th Percentile £26,000 £35,625 £37,000
Yorkshire median annual salary £25,000 £26,000 £24,500
% change year-on-year -3.85% +6.12% -3.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North Yorkshire
Permanent vacancies in North Yorkshire with a recognized job title 1214 1517 1765
% of permanent IT jobs with a recognized job title 97.75% 98.25% 98.22%
Number of salaries quoted 995 1208 1570
North Yorkshire median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £24,750 £20,750 £22,500
90th Percentile £60,750 £55,000 £55,000
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Technical Support Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Technical Support Analyst in North Yorkshire

Technical Support Analyst
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in North Yorkshire.

Salary trend for Technical Support Analyst in North Yorkshire

Technical Support Analyst
Salary Histogram in North Yorkshire

The salary distribution of IT jobs citing Technical Support Analyst in North Yorkshire over the 6 months to 23 November 2017.

Salary histogram for Technical Support Analyst in North Yorkshire

Technical Support Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the North Yorkshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +18 9 £21,000 -16.00%
York - 9 £26,000 -
Technical Support Analyst
Yorkshire

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in North Yorkshire

For the 6 months to 23 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Yorkshire region featuring Technical Support Analyst in the job title.

1 10 (55.56%) Cisco
2 9 (50.00%) ADSL
2 9 (50.00%) Firewall
3 8 (44.44%) Wireless
3 8 (44.44%) Broadband
3 8 (44.44%) VoIP
3 8 (44.44%) SQL Server
3 8 (44.44%) Windows
3 8 (44.44%) Aruba
3 8 (44.44%) Meraki
4 7 (38.89%) Windows Server
4 7 (38.89%) Active Directory
4 7 (38.89%) VMware
5 6 (33.33%) Incident Management
5 6 (33.33%) Citrix
5 6 (33.33%) Chat Support
5 6 (33.33%) Office 365
5 6 (33.33%) VMware Infrastructure
6 5 (27.78%) Polycom
6 5 (27.78%) Data Centre
6 5 (27.78%) 3G
7 3 (16.67%) Microsoft
7 3 (16.67%) SQL
8 2 (11.11%) T-SQL
8 2 (11.11%) .NET
8 2 (11.11%) C#
8 2 (11.11%) JavaScript
8 2 (11.11%) DHCP
8 2 (11.11%) TCP/IP
8 2 (11.11%) DNS

Technical Support Analyst Skill Set
Co-occurring IT Skills in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) IIS
Cloud Services
1 6 (33.33%) Office 365
Communications & Networking
1 9 (50.00%) ADSL
1 9 (50.00%) Firewall
2 8 (44.44%) Broadband
2 8 (44.44%) VoIP
2 8 (44.44%) Wireless
3 5 (27.78%) 3G
4 2 (11.11%) DHCP
4 2 (11.11%) DNS
4 2 (11.11%) TCP/IP
5 1 (5.56%) NAS
5 1 (5.56%) Remote Desktop
5 1 (5.56%) SAN
5 1 (5.56%) VPN
Database & Business Intelligence
1 8 (44.44%) SQL Server
2 1 (5.56%) Relational Database
Libraries, Frameworks & Software Standards
1 2 (11.11%) .NET
Miscellaneous
1 5 (27.78%) Data Centre
Operating Systems
1 8 (44.44%) Windows
2 7 (38.89%) Windows Server
3 1 (5.56%) Windows 10
3 1 (5.56%) Windows 7
3 1 (5.56%) Windows 8
3 1 (5.56%) Windows Server 2008
3 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 6 (33.33%) Chat Support
1 6 (33.33%) Incident Management
2 1 (5.56%) ITIL
Programming Languages
1 3 (16.67%) SQL
2 2 (11.11%) C#
2 2 (11.11%) JavaScript
2 2 (11.11%) T-SQL
System Software
1 7 (38.89%) Active Directory
2 6 (33.33%) VMware Infrastructure
3 1 (5.56%) Hyper-V
3 1 (5.56%) VMware ESXi
3 1 (5.56%) vSphere
3 1 (5.56%) XenApp
3 1 (5.56%) XenServer
Systems Management
1 1 (5.56%) Backup Exec
1 1 (5.56%) WSUS
Vendors
1 10 (55.56%) Cisco
2 8 (44.44%) Aruba
2 8 (44.44%) Meraki
3 7 (38.89%) VMware
4 6 (33.33%) Citrix
5 5 (27.78%) Polycom
6 3 (16.67%) Microsoft
7 1 (5.56%) Symantec