Period
to 21 November 2017

The median annual salary for a Technical Support Analyst was £25,000 in advertised job vacancies in Yorkshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
England > Yorkshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 283 297 285
Rank change year-on-year +14 -12 +31
Permanent jobs requiring a Technical Support Analyst 29 36 80
As % of all permanent IT jobs advertised in Yorkshire 0.29% 0.32% 0.61%
As % of the Job Titles category 0.30% 0.33% 0.62%
Number of salaries quoted 28 36 71
Yorkshire median annual salary £25,000 £25,000 £24,500
Median salary % change year-on-year - +2.04% -3.92%
10th Percentile £18,150 £17,400 £21,250
90th Percentile £31,500 £33,750 £28,750
England median annual salary £28,600 £28,000 £27,500
% change year-on-year +2.14% +1.82% -14.06%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9637 10884 12858
% of permanent IT jobs with a recognized job title 97.46% 97.91% 97.77%
Number of salaries quoted 8094 9202 10544
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Technical Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Technical Support Analyst in Yorkshire

Technical Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Yorkshire.

Salary trend for Technical Support Analyst in Yorkshire

Technical Support Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Technical Support Analyst in Yorkshire over the 6 months to 21 November 2017.

Salary histogram for Technical Support Analyst in Yorkshire

Technical Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Yorkshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Yorkshire +22 18 £21,500 -14.00%
West Yorkshire -10 8 £23,750 -15.18% 1
East Yorkshire - 2 £35,000 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Technical Support Analyst in the job title.

1 14 (48.28%) VMware
2 13 (44.83%) VMware Infrastructure
3 12 (41.38%) Active Directory
4 11 (37.93%) Firewall
5 10 (34.48%) Windows
5 10 (34.48%) Cisco
5 10 (34.48%) Microsoft
6 9 (31.03%) ADSL
6 9 (31.03%) Windows Server
7 8 (27.59%) Meraki
7 8 (27.59%) Aruba
7 8 (27.59%) Broadband
7 8 (27.59%) VoIP
7 8 (27.59%) SQL Server
7 8 (27.59%) Citrix
7 8 (27.59%) Wireless
8 7 (24.14%) Veeam
9 6 (20.69%) Hyper-V
9 6 (20.69%) Backup Exec
9 6 (20.69%) Incident Management
9 6 (20.69%) Office 365
9 6 (20.69%) Remote Desktop
9 6 (20.69%) Chat Support
10 5 (17.24%) Server Building
10 5 (17.24%) Data Centre
10 5 (17.24%) Retail
10 5 (17.24%) Polycom
10 5 (17.24%) Syncsort
10 5 (17.24%) NetApp
10 5 (17.24%) 3G

Technical Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) IIS
1 2 (6.90%) MS Exchange
Applications
1 2 (6.90%) Microsoft Office
Business Applications
1 1 (3.45%) NetSuite
Cloud Services
1 6 (20.69%) Office 365
Communications & Networking
1 11 (37.93%) Firewall
2 9 (31.03%) ADSL
3 8 (27.59%) Broadband
3 8 (27.59%) VoIP
3 8 (27.59%) Wireless
4 6 (20.69%) Remote Desktop
5 5 (17.24%) 3G
6 4 (13.79%) DHCP
6 4 (13.79%) DNS
7 2 (6.90%) TCP/IP
7 2 (6.90%) VLAN
8 1 (3.45%) NAS
8 1 (3.45%) SAN
8 1 (3.45%) VPN
Database & Business Intelligence
1 8 (27.59%) SQL Server
2 1 (3.45%) Crystal Reports
2 1 (3.45%) Relational Database
2 1 (3.45%) SQL Server Integration Services
2 1 (3.45%) SQL Server Reporting Services
General
1 5 (17.24%) Retail
2 2 (6.90%) Finance
Libraries, Frameworks & Software Standards
1 2 (6.90%) .NET
Miscellaneous
1 5 (17.24%) Data Centre
2 2 (6.90%) Driving Licence
2 2 (6.90%) Replication
Operating Systems
1 10 (34.48%) Windows
2 9 (31.03%) Windows Server
3 3 (10.34%) Windows Server 2008
3 3 (10.34%) Windows Server 2012
4 1 (3.45%) Windows 10
4 1 (3.45%) Windows 7
4 1 (3.45%) Windows 8
Processes & Methodologies
1 6 (20.69%) Chat Support
1 6 (20.69%) Incident Management
2 5 (17.24%) Server Building
3 2 (6.90%) Capacity Management
3 2 (6.90%) Disaster Recovery
3 2 (6.90%) ERP
3 2 (6.90%) Network Management
3 2 (6.90%) Network Virtualisation
3 2 (6.90%) Server Virtualisation
3 2 (6.90%) Stakeholder Management
4 1 (3.45%) ITIL
Programming Languages
1 5 (17.24%) SQL
2 3 (10.34%) C#
3 2 (6.90%) JavaScript
3 2 (6.90%) T-SQL
System Software
1 13 (44.83%) VMware Infrastructure
2 12 (41.38%) Active Directory
3 6 (20.69%) Hyper-V
4 3 (10.34%) vSphere
5 2 (6.90%) Virtual Machines
6 1 (3.45%) VMware ESXi
6 1 (3.45%) XenApp
6 1 (3.45%) XenServer
Systems Management
1 6 (20.69%) Backup Exec
2 3 (10.34%) WSUS
3 2 (6.90%) vCenter Server
Vendors
1 14 (48.28%) VMware
2 10 (34.48%) Cisco
2 10 (34.48%) Microsoft
3 8 (27.59%) Aruba
3 8 (27.59%) Citrix
3 8 (27.59%) Meraki
4 7 (24.14%) Veeam
5 5 (17.24%) NetApp
5 5 (17.24%) Polycom
5 5 (17.24%) Syncsort
6 1 (3.45%) Epicor
6 1 (3.45%) IFS
6 1 (3.45%) Infor
6 1 (3.45%) Oracle
6 1 (3.45%) Sage
6 1 (3.45%) SAP
6 1 (3.45%) Symantec