The following table provides summary statistics for permanent job vacancies advertised in Northampton with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Northamptonshire / Northampton
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 49 57 60
Rank change year-on-year +8 +3  
Permanent jobs citing ITSM 2 16 8
As % of all permanent IT jobs advertised in Northampton 0.54% 2.93% 1.47%
As % of the Processes & Methodologies category 0.60% 3.25% 1.65%
Number of salaries quoted 2 16 8
Median salary £20,250 £52,500 £27,500
Median salary % change year-on-year -61.42% +90.90%  
90% offered a salary of more than £19,650 £40,000 £19,550
10% offered a salary of more than £20,850 £78,000 £34,500
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northampton with a requirement for process and methodology skills.

Process & Methodology Skills
Northampton
Permanent job vacancies with a requirement for process and methodology skills 331 492 484
As % of all permanent IT job vacancies advertised in Northampton 89.22% 90.11% 88.64%
Number of salaries quoted 277 359 434
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88%  
90% offered a salary of more than £30,000 £30,000 £32,500
10% offered a salary of more than £55,000 £65,000 £56,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in Northampton

The job posting trend of jobs advertised in Northampton citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Northampton.

Salary trend for ITSM in Northampton

For the 6 months to 30 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 11 (100.00%) Service Management
2 10 (90.91%) ITIL
3 5 (45.45%) Windows
3 5 (45.45%) Active Directory
3 5 (45.45%) MS Exchange
3 5 (45.45%) DHCP
3 5 (45.45%) TCP/IP
3 5 (45.45%) Windows Server 2008
3 5 (45.45%) Windows 7
3 5 (45.45%) Exchange Server 2010
3 5 (45.45%) ITIL V3
3 5 (45.45%) Windows 8
3 5 (45.45%) Exchange Server 2007
4 3 (27.27%) Matrix Management
4 3 (27.27%) Performance Metrics
4 3 (27.27%) Continuous Improvement
4 3 (27.27%) Agile Software Development
4 3 (27.27%) Incident Management
4 3 (27.27%) B2B
4 3 (27.27%) Project Management
5 2 (18.18%) Service Delivery
5 2 (18.18%) Change Management
5 2 (18.18%) MS Excel

ITSM
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (45.45%) Exchange Server 2007
1 5 (45.45%) Exchange Server 2010
1 5 (45.45%) MS Exchange
Applications
1 2 (18.18%) MS Excel
Communications & Networking
1 5 (45.45%) DHCP
1 5 (45.45%) TCP/IP
Job Titles
1 8 (72.73%) Analyst
2 7 (63.64%) Service Analyst
3 5 (45.45%) Service Desk Analyst
4 3 (27.27%) Service Manager
5 2 (18.18%) Help Desk Analyst
5 2 (18.18%) ITIL Service Analyst
5 2 (18.18%) Service Management Analyst
6 1 (9.09%) Junior
6 1 (9.09%) Junior Analyst
6 1 (9.09%) Senior Analyst
6 1 (9.09%) Senior Service Desk Analyst
Operating Systems
1 5 (45.45%) Windows
1 5 (45.45%) Windows 7
1 5 (45.45%) Windows 8
1 5 (45.45%) Windows Server 2008
Processes & Methodologies
1 11 (100.00%) Service Management
2 10 (90.91%) ITIL
3 5 (45.45%) ITIL V3
4 3 (27.27%) Agile Software Development
4 3 (27.27%) B2B
4 3 (27.27%) Continuous Improvement
4 3 (27.27%) Incident Management
4 3 (27.27%) Matrix Management
4 3 (27.27%) Performance Metrics
4 3 (27.27%) Project Management
5 2 (18.18%) Change Management
5 2 (18.18%) Service Delivery
System Software
1 5 (45.45%) Active Directory