Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Northamptonshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
East Midlands > Northamptonshire
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 63 48 97
Rank change year-on-year -15 +49 -26
Permanent jobs citing Service Management 31 63 31
As % of all permanent IT jobs advertised in Northamptonshire 2.81% 4.67% 1.78%
As % of the Processes & Methodologies category 3.20% 5.19% 1.98%
Number of salaries quoted 23 59 30
Northamptonshire median annual salary £42,000 £45,000 £21,000
Median salary % change year-on-year -6.67% +114.29% -30.00%
10th Percentile £27,100 £26,200 £20,250
90th Percentile £48,750 £51,250 £67,625
East Midlands median annual salary £42,250 £45,000 £38,000
% change year-on-year -6.11% +18.42% -8.82%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northamptonshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Northamptonshire
Permanent vacancies with a requirement for process or methodology skills 970 1,215 1,569
As % of all permanent IT jobs advertised in Northamptonshire 87.78% 90.07% 90.17%
Number of salaries quoted 778 865 1,281
Northamptonshire median annual salary £42,500 £42,500 £41,000
Median salary % change year-on-year - +3.66% +2.50%
10th Percentile £23,425 £22,500 £23,000
90th Percentile £65,000 £58,250 £55,000
East Midlands median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25% -

Service Management
Job Vacancy Trend in Northamptonshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Service Management in Northamptonshire

Service Management
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Northamptonshire.

Salary trend for Service Management in Northamptonshire

Service Management
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing Service Management in Northamptonshire over the 6 months to 22 January 2018.

Salary histogram for Service Management in Northamptonshire

Service Management
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northamptonshire region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +2 29 £42,000 +7.01% 9
Kettering +1 1 £29,000 -35.56%
Service Management
East Midlands

For the 6 months to 22 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region with a requirement for Service Management.

1 27 (87.10%) ITIL
2 14 (45.16%) Service Delivery
2 14 (45.16%) ITSM
3 11 (35.48%) Manufacturing
4 7 (22.58%) Problem Management
4 7 (22.58%) Analytical Skills
5 6 (19.35%) ITIL Foundation Certificate
5 6 (19.35%) Change Control
5 6 (19.35%) Agile Software Development
5 6 (19.35%) Change Management
5 6 (19.35%) Process Management
6 5 (16.13%) Windows
6 5 (16.13%) SLA
6 5 (16.13%) Compliance Management
7 4 (12.90%) Microsoft
8 3 (9.68%) Active Directory
8 3 (9.68%) Red Hat
8 3 (9.68%) Intranet
8 3 (9.68%) Linux
8 3 (9.68%) Oracle
8 3 (9.68%) Budgeting and Resource Allocation
8 3 (9.68%) Resource Allocation
8 3 (9.68%) Service Design
8 3 (9.68%) DevOps
8 3 (9.68%) Business Analysis
8 3 (9.68%) Amazon AWS
9 2 (6.45%) Oracle RAC
9 2 (6.45%) Wealth Management
9 2 (6.45%) SC Cleared
9 2 (6.45%) Security Cleared

Service Management
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) Blackberry Enterprise Server
1 2 (6.45%) Exchange Server 2007
1 2 (6.45%) MS Exchange
2 1 (3.23%) IIS
Applications
1 1 (3.23%) Microsoft Office
Cloud Services
1 3 (9.68%) Amazon AWS
Communications & Networking
1 3 (9.68%) Intranet
2 2 (6.45%) DHCP
2 2 (6.45%) DNS
2 2 (6.45%) TCP/IP
3 1 (3.23%) Extranet
3 1 (3.23%) Internet
Database & Business Intelligence
1 2 (6.45%) Oracle Database
2 1 (3.23%) MySQL
2 1 (3.23%) SQL Server
Development Applications
1 1 (3.23%) Jenkins
General
1 11 (35.48%) Manufacturing
2 2 (6.45%) Banking
2 2 (6.45%) Investment Banking
2 2 (6.45%) Law
2 2 (6.45%) Legal
2 2 (6.45%) Retail
3 1 (3.23%) Finance
Job Titles
1 12 (38.71%) Analyst
2 6 (19.35%) Change Analyst
2 6 (19.35%) Service Manager
3 5 (16.13%) Problem Manager
3 5 (16.13%) Service Analyst
4 4 (12.90%) Delivery Manager
4 4 (12.90%) Services Delivery Manager
5 3 (9.68%) DevOps Manager
5 3 (9.68%) Service Design Analyst
5 3 (9.68%) Service Transition Analyst
5 3 (9.68%) Support Manager
5 3 (9.68%) Transition Analyst
6 2 (6.45%) Administrator
6 2 (6.45%) DBA
6 2 (6.45%) Oracle DBA
6 2 (6.45%) Service Desk Analyst
6 2 (6.45%) Web Manager
7 1 (3.23%) 1st Line Support
7 1 (3.23%) Help Desk Analyst
7 1 (3.23%) Support Technician
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
1 1 (3.23%) ASP.NET
1 1 (3.23%) Flash
1 1 (3.23%) Web Services
1 1 (3.23%) XML
Miscellaneous
1 7 (22.58%) Analytical Skills
2 2 (6.45%) Blackberry
3 1 (3.23%) Client/Server
3 1 (3.23%) Data Centre
3 1 (3.23%) Driving Licence
Operating Systems
1 5 (16.13%) Windows
2 3 (9.68%) Linux
3 2 (6.45%) AIX
3 2 (6.45%) Unix
3 2 (6.45%) Windows 10
3 2 (6.45%) Windows Server 2008
4 1 (3.23%) SUSE Linux Enterprise Server
4 1 (3.23%) Windows Server
Processes & Methodologies
1 27 (87.10%) ITIL
2 14 (45.16%) ITSM
2 14 (45.16%) Service Delivery
3 7 (22.58%) Problem Management
4 6 (19.35%) Agile Software Development
4 6 (19.35%) Change Control
4 6 (19.35%) Change Management
4 6 (19.35%) Process Management
5 5 (16.13%) Compliance Management
6 3 (9.68%) Budgeting and Resource Allocation
6 3 (9.68%) Business Analysis
6 3 (9.68%) DevOps
6 3 (9.68%) Resource Allocation
6 3 (9.68%) Service Design
7 2 (6.45%) Coaching
7 2 (6.45%) Internal Audit
7 2 (6.45%) Matrix Management
7 2 (6.45%) Multichannel Retail
7 2 (6.45%) Risk Management
7 2 (6.45%) Wealth Management
Programming Languages
1 1 (3.23%) Bash Shell
1 1 (3.23%) C#
1 1 (3.23%) C-shell
1 1 (3.23%) Perl
1 1 (3.23%) Python
1 1 (3.23%) Shell Script
Qualifications
1 6 (19.35%) ITIL Foundation Certificate
2 2 (6.45%) MCP
2 2 (6.45%) Microsoft Certification
2 2 (6.45%) SC Cleared
2 2 (6.45%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 1 (3.23%) QA
System Software
1 3 (9.68%) Active Directory
2 2 (6.45%) Oracle RAC
3 1 (3.23%) Xen
Systems Management
1 2 (6.45%) Data Guard
1 2 (6.45%) Oracle RMAN
2 1 (3.23%) Ansible
2 1 (3.23%) Puppet
Vendors
1 4 (12.90%) Microsoft
2 3 (9.68%) Oracle
2 3 (9.68%) Red Hat
3 2 (6.45%) Cisco
3 2 (6.45%) EMC
3 2 (6.45%) HP
4 1 (3.23%) Citrix
4 1 (3.23%) IBM
4 1 (3.23%) ServiceNow
4 1 (3.23%) VMware