Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Northampton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Northamptonshire > Northampton
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 69 48 83
Rank change year-on-year -21 +35 -15
Permanent jobs citing Service Management 7 48 34
As % of all permanent IT jobs advertised in Northampton 1.01% 4.81% 2.32%
As % of the Processes & Methodologies category 1.12% 5.24% 2.55%
Number of salaries quoted 3 30 34
Northampton median annual salary £18,500 £40,000 £22,500
Median salary % change year-on-year -53.75% +77.78% +4.65%
10th Percentile £16,550 £25,000 £20,500
90th Percentile £28,050 £70,400 £66,250
Northamptonshire median annual salary £28,750 £45,000 £37,500
% change year-on-year -36.11% +20.00% +25.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Northampton
Permanent vacancies with a requirement for process or methodology skills 625 916 1334
As % of all permanent IT jobs advertised in Northampton 90.45% 91.78% 91.12%
Number of salaries quoted 464 566 1186
Northampton median annual salary £40,000 £40,000 £41,674
Median salary % change year-on-year - -4.02% +4.19%
10th Percentile £21,250 £25,500 £24,000
90th Percentile £58,750 £61,000 £56,875
Northamptonshire median annual salary £41,000 £40,000 £41,500
% change year-on-year +2.50% -3.61% +3.75%

Service Management
Job Vacancy Trend in Northampton

Job postings citing Service Management as a percentage of all IT jobs advertised in Northampton.

Job vacancy trend for Service Management in Northampton

Service Management
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Northampton.

Salary trend for Service Management in Northampton

For the 6 months to 24 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for Service Management.

1 5 (71.43%) ITIL
2 4 (57.14%) ITSM
3 3 (42.86%) Service Delivery
3 3 (42.86%) Windows
4 2 (28.57%) MCP
4 2 (28.57%) MS Exchange
4 2 (28.57%) DHCP
4 2 (28.57%) TCP/IP
4 2 (28.57%) DNS
4 2 (28.57%) Microsoft
4 2 (28.57%) Active Directory
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) Intranet
4 2 (28.57%) Blackberry
4 2 (28.57%) Blackberry Enterprise Server
4 2 (28.57%) Legal
4 2 (28.57%) SC Cleared
4 2 (28.57%) Security Cleared
4 2 (28.57%) Windows Server 2008
4 2 (28.57%) Exchange Server 2007
4 2 (28.57%) ServiceNow
4 2 (28.57%) Coaching
4 2 (28.57%) Windows 10
5 1 (14.29%) Internal Audit
5 1 (14.29%) Oracle Database
5 1 (14.29%) Matrix Management
5 1 (14.29%) Data Guard
5 1 (14.29%) Banking
5 1 (14.29%) Investment Banking
5 1 (14.29%) Oracle RAC

Service Management
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Blackberry Enterprise Server
1 2 (28.57%) Exchange Server 2007
1 2 (28.57%) MS Exchange
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
1 2 (28.57%) Intranet
1 2 (28.57%) TCP/IP
Database & Business Intelligence
1 1 (14.29%) Oracle Database
General
1 2 (28.57%) Legal
2 1 (14.29%) Banking
2 1 (14.29%) Investment Banking
2 1 (14.29%) Law
Job Titles
1 4 (57.14%) Analyst
2 2 (28.57%) Help Desk Analyst
2 2 (28.57%) IT Analyst
2 2 (28.57%) Service Analyst
2 2 (28.57%) Service Desk Analyst
2 2 (28.57%) Service Manager
3 1 (14.29%) 1st Line Support Analyst
3 1 (14.29%) 1st Line Support Technician
3 1 (14.29%) Client Services Manager
3 1 (14.29%) Delivery Manager
3 1 (14.29%) First Line Help Desk Analyst
3 1 (14.29%) First Line Help Desk Support
3 1 (14.29%) Help Desk Support Analyst
3 1 (14.29%) Help Desk Technician
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) IT Support Technician
3 1 (14.29%) IT Technician
3 1 (14.29%) Senior Service Desk Analyst
3 1 (14.29%) Service Desk Manager
Miscellaneous
1 2 (28.57%) Blackberry
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows Server 2008
3 1 (14.29%) AIX
3 1 (14.29%) Linux
3 1 (14.29%) Unix
Processes & Methodologies
1 5 (71.43%) ITIL
2 4 (57.14%) ITSM
3 3 (42.86%) Service Delivery
4 2 (28.57%) Coaching
5 1 (14.29%) Internal Audit
5 1 (14.29%) Matrix Management
5 1 (14.29%) Risk Management
5 1 (14.29%) Wealth Management
Qualifications
1 2 (28.57%) MCP
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) SC Cleared
1 2 (28.57%) Security Cleared
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) Oracle RAC
Systems Management
1 1 (14.29%) Data Guard
1 1 (14.29%) Oracle RMAN
Vendors
1 2 (28.57%) Microsoft
1 2 (28.57%) ServiceNow
2 1 (14.29%) Cisco
2 1 (14.29%) EMC
2 1 (14.29%) HP
2 1 (14.29%) Oracle
2 1 (14.29%) Red Hat