Period
to 24 November 2017

The median annual salary for a Support Analyst was £22,500 in advertised job vacancies in Northampton during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Northamptonshire > Northampton
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 29 88 37
Rank change year-on-year +59 -51 -4
Permanent jobs requiring a Support Analyst 47 8 95
As % of all permanent IT jobs advertised in Northampton 6.80% 0.80% 6.49%
As % of the Job Titles category 7.16% 0.84% 6.59%
Number of salaries quoted 41 8 89
Northampton median annual salary £22,500 £29,000 £32,500
Median salary % change year-on-year -22.41% -10.77% -
10th Percentile £19,125 £20,750 £20,250
90th Percentile £37,500 £33,975 £40,000
Northamptonshire median annual salary £23,000 £30,000 £32,500
% change year-on-year -23.33% -7.69% +0.78%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northampton
Permanent vacancies in Northampton with a recognized job title 656 958 1441
% of permanent IT jobs with a recognized job title 94.93% 95.99% 98.43%
Number of salaries quoted 501 602 1280
Northampton median annual salary £38,500 £40,000 £40,000
Median salary % change year-on-year -3.75% - +2.56%
10th Percentile £21,250 £25,500 £23,000
90th Percentile £58,750 £60,450 £55,000
Northamptonshire median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Northampton

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Northampton.

Job vacancy trend for Support Analyst in Northampton

Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Northampton.

Salary trend for Support Analyst in Northampton

Support Analyst
Salary Histogram in Northampton

The salary distribution of IT jobs citing Support Analyst in Northampton over the 6 months to 24 November 2017.

Salary histogram for Support Analyst in Northampton

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Northampton

For the 6 months to 24 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Support Analyst in the job title.

1 32 (68.09%) Windows
2 26 (55.32%) Windows Server
3 23 (48.94%) SQL
3 23 (48.94%) Microsoft
4 19 (40.43%) Windows 7
5 18 (38.30%) SQL Server
6 16 (34.04%) Computer Science
7 15 (31.91%) Windows 8
8 14 (29.79%) Computer Science Degree
8 14 (29.79%) Microsoft Azure
8 14 (29.79%) Windows Server 2008
8 14 (29.79%) Degree
8 14 (29.79%) User Acceptance Testing
8 14 (29.79%) Software Testing
9 10 (21.28%) Document Management
9 10 (21.28%) Linux
10 9 (19.15%) VMware
11 7 (14.89%) CRM
12 6 (12.77%) Incident Management
12 6 (12.77%) VMware Infrastructure
12 6 (12.77%) Amazon AWS
12 6 (12.77%) Office 365
12 6 (12.77%) ITIL
12 6 (12.77%) SAN
12 6 (12.77%) NetApp
12 6 (12.77%) Active Directory
13 5 (10.64%) Salesforce.com
13 5 (10.64%) Microsoft Office
13 5 (10.64%) MS Exchange
13 5 (10.64%) Finance

Support Analyst Skill Set
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) MS Exchange
2 3 (6.38%) Apache
2 3 (6.38%) Tomcat
3 1 (2.13%) iPlanet
3 1 (2.13%) JBoss
3 1 (2.13%) WebSphere
Applications
1 5 (10.64%) Microsoft Office
Business Applications
1 4 (8.51%) Bond Adapt
1 4 (8.51%) Dynamics CRM
Cloud Services
1 14 (29.79%) Microsoft Azure
2 6 (12.77%) Amazon AWS
2 6 (12.77%) Office 365
3 3 (6.38%) Cloud Computing
Communications & Networking
1 6 (12.77%) SAN
2 3 (6.38%) Unified Communications
3 1 (2.13%) TCP/IP
Database & Business Intelligence
1 18 (38.30%) SQL Server
2 3 (6.38%) MySQL
General
1 5 (10.64%) Finance
1 5 (10.64%) Retail
2 3 (6.38%) Banking
2 3 (6.38%) Law
3 2 (4.26%) Manufacturing
4 1 (2.13%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (2.13%) J2EE
1 1 (2.13%) Visualforce
1 1 (2.13%) Web Services
Miscellaneous
1 16 (34.04%) Computer Science
2 4 (8.51%) Public Cloud
3 2 (4.26%) Analytical Skills
3 2 (4.26%) CCTV
3 2 (4.26%) Data Centre
3 2 (4.26%) Enterprise Software
Operating Systems
1 32 (68.09%) Windows
2 26 (55.32%) Windows Server
3 19 (40.43%) Windows 7
4 15 (31.91%) Windows 8
5 14 (29.79%) Windows Server 2008
6 10 (21.28%) Linux
7 5 (10.64%) Windows 10
8 3 (6.38%) Data ONTAP
9 2 (4.26%) Unix
9 2 (4.26%) Windows Mobile
10 1 (2.13%) Windows Server 2012
Processes & Methodologies
1 14 (29.79%) Software Testing
1 14 (29.79%) User Acceptance Testing
2 10 (21.28%) Document Management
3 7 (14.89%) CRM
4 6 (12.77%) Incident Management
4 6 (12.77%) ITIL
5 4 (8.51%) Change Control
6 3 (6.38%) Disaster Recovery
6 3 (6.38%) GAP Analysis
6 3 (6.38%) Mentoring
6 3 (6.38%) Multichannel Retail
6 3 (6.38%) Server Virtualisation
7 2 (4.26%) Data Management
8 1 (2.13%) Continuous Improvement
8 1 (2.13%) Infrastructure Management
8 1 (2.13%) Service Delivery
8 1 (2.13%) Wealth Management
Programming Languages
1 23 (48.94%) SQL
2 3 (6.38%) PowerShell
3 1 (2.13%) Apex Code
3 1 (2.13%) Java
3 1 (2.13%) PL/SQL
3 1 (2.13%) Shell Script
Qualifications
1 14 (29.79%) Computer Science Degree
1 14 (29.79%) Degree
2 3 (6.38%) ITIL Certification
3 2 (4.26%) HNC
4 1 (2.13%) CCNA
4 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.13%) SLA
System Software
1 6 (12.77%) Active Directory
1 6 (12.77%) VMware Infrastructure
2 3 (6.38%) Hyper-V
2 3 (6.38%) Microsoft Virtual Server
2 3 (6.38%) Virtual Servers
2 3 (6.38%) VMware Server
2 3 (6.38%) vSphere
Systems Management
1 3 (6.38%) Ansible
Vendors
1 23 (48.94%) Microsoft
2 9 (19.15%) VMware
3 6 (12.77%) NetApp
4 5 (10.64%) Salesforce.com
5 4 (8.51%) Cisco
6 3 (6.38%) Citrix