The median annual salary for a Support Analyst was £37,500 in advertised job vacancies in Northern Ireland during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
UK / Northern Ireland
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 23 25 40
Rank change year-on-year +2 +15  
Permanent jobs requiring a Support Analyst 11 6 2
As % of all permanent IT jobs advertised in Northern Ireland 5.82% 3.87% 1.35%
As % of the Job Titles category 6.15% 4.03% 1.36%
Number of salaries quoted 11 5 2
Median salary £37,500 £35,000 £18,750
Median salary % change year-on-year +7.14% +86.66%  
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Northern Ireland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Northern Ireland
Permanent job vacancies with a job title containing a recognized job role 179 149 147
As % of all permanent IT job vacancies advertised in Northern Ireland 94.71% 96.13% 99.32%
Number of salaries quoted 151 126 72
Median salary £37,500 £38,000 £37,500
Median salary % change year-on-year -1.31% +1.33%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,000 £58,500 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Northern Ireland

The job posting trend of jobs advertised in Northern Ireland that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Northern Ireland

Support Analyst
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Northern Ireland.

Salary trend for Support Analyst in Northern Ireland

Support Analyst
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Northern Ireland region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +2 11 £37,500 +7.14%
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Northern Ireland

For the 6 months to 24 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region featuring Support Analyst in the job title.

1 11 (55.00%) ITIL
1 11 (55.00%) SQL
2 8 (40.00%) ETL
2 8 (40.00%) Service Management
2 8 (40.00%) ITIL Certification
2 8 (40.00%) Disaster Recovery
2 8 (40.00%) High Availability
3 6 (30.00%) Exchange Server 2010
3 6 (30.00%) Incident Management
3 6 (30.00%) Blackberry
3 6 (30.00%) Blackberry Enterprise Server
3 6 (30.00%) Microsoft
3 6 (30.00%) MS Exchange
4 4 (20.00%) Legal
5 3 (15.00%) Microsoft Certification
5 3 (15.00%) Windows 10
5 3 (15.00%) Mimecast
5 3 (15.00%) Data Centre
5 3 (15.00%) ITIL V3
5 3 (15.00%) Windows 7
5 3 (15.00%) Skype for Business
5 3 (15.00%) Cisco CUCM
5 3 (15.00%) Infrastructure Management
5 3 (15.00%) Exchange Server 2013
5 3 (15.00%) Oracle Database
5 3 (15.00%) Finance
5 3 (15.00%) Microsoft PowerPoint
5 3 (15.00%) MCDST
5 3 (15.00%) MCITP
5 3 (15.00%) Exchange Server 2007

Support Analyst Skill Set
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (30.00%) Blackberry Enterprise Server
1 6 (30.00%) Exchange Server 2010
1 6 (30.00%) MS Exchange
2 3 (15.00%) Exchange Server 2007
2 3 (15.00%) Exchange Server 2013
2 3 (15.00%) Skype for Business
Applications
1 3 (15.00%) Microsoft Excel
1 3 (15.00%) Microsoft PowerPoint
Cloud Services
1 3 (15.00%) Mimecast
Communications & Networking
1 3 (15.00%) LAN
1 3 (15.00%) TCP/IP
1 3 (15.00%) VPN
1 3 (15.00%) WAN
2 1 (5.00%) Network Security
Database & Business Intelligence
1 3 (15.00%) Oracle Database
1 3 (15.00%) Oracle Database 11g
1 3 (15.00%) Oracle Reports
Development Applications
1 3 (15.00%) Oracle Forms
General
1 4 (20.00%) Legal
2 3 (15.00%) Finance
3 1 (5.00%) Banking
Miscellaneous
1 6 (30.00%) Blackberry
2 3 (15.00%) Data Centre
3 2 (10.00%) Fintech
4 1 (5.00%) RSA SecurID
Operating Systems
1 3 (15.00%) Windows
1 3 (15.00%) Windows 10
1 3 (15.00%) Windows 7
Processes & Methodologies
1 11 (55.00%) ITIL
2 8 (40.00%) Disaster Recovery
2 8 (40.00%) ETL
2 8 (40.00%) High Availability
2 8 (40.00%) Service Management
3 6 (30.00%) Incident Management
4 3 (15.00%) Infrastructure Management
4 3 (15.00%) ITIL V3
4 3 (15.00%) Migration
4 3 (15.00%) Service Delivery
5 2 (10.00%) SDLC
Programming Languages
1 11 (55.00%) SQL
2 3 (15.00%) PL/SQL
Qualifications
1 8 (40.00%) ITIL Certification
2 3 (15.00%) CTC Cleared
2 3 (15.00%) MCDST
2 3 (15.00%) MCITP
2 3 (15.00%) MCP
2 3 (15.00%) MCSA
2 3 (15.00%) Microsoft Certification
2 3 (15.00%) SC Cleared
2 3 (15.00%) Security Cleared
System Software
1 3 (15.00%) Active Directory
2 1 (5.00%) XenApp
2 1 (5.00%) XenDesktop
Systems Management
1 3 (15.00%) Cisco CUCM
1 3 (15.00%) MIMEsweeper
1 3 (15.00%) ServiceCenter
2 1 (5.00%) EdgeSight
Vendors
1 6 (30.00%) Microsoft
2 3 (15.00%) Apple
2 3 (15.00%) Bloomberg
2 3 (15.00%) Cisco
2 3 (15.00%) Forcepoint
2 3 (15.00%) HP
2 3 (15.00%) Oracle
2 3 (15.00%) Remedy
2 3 (15.00%) Reuters
3 1 (5.00%) Citrix
3 1 (5.00%) Dell