Customer Experience (CX)
North East > Northumberland
The table below provides summary statistics for permanent job vacancies advertised in Northumberland requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.
| 6 months to 14 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 11 | 10 | - |
| Rank change year-on-year | -1 | - | - |
| Permanent jobs citing Customer Experience | 2 | 6 | 0 |
| As % of all permanent jobs advertised in Northumberland | 5.56% | 8.57% | - |
| As % of the Processes & Methodologies category | 6.90% | 12.00% | - |
| Number of salaries quoted | 1 | 6 | 0 |
| Median annual salary (50th Percentile) | £32,851 | £66,459 | - |
| Median % change year-on-year | -50.57% | - | - |
| North East median annual salary | £53,328 | £50,000 | £45,000 |
| % change year-on-year | +6.66% | +11.11% | -43.75% |
All Process and Methodology Skills
Northumberland
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northumberland.
| Permanent vacancies with a requirement for process or methodology skills | 29 | 50 | 27 |
| As % of all permanent jobs advertised in Northumberland | 80.56% | 71.43% | 87.10% |
| Number of salaries quoted | 12 | 49 | 14 |
| 10th Percentile | £27,521 | £24,500 | £26,625 |
| 25th Percentile | £33,525 | £26,500 | £31,500 |
| Median annual salary (50th Percentile) | £49,250 | £40,000 | £33,000 |
| Median % change year-on-year | +23.13% | +21.21% | -17.50% |
| 75th Percentile | £64,000 | £55,000 | £34,750 |
| 90th Percentile | - | £66,459 | £41,292 |
| North East median annual salary | £45,000 | £47,500 | £48,500 |
| % change year-on-year | -5.26% | -2.06% | +14.12% |
Customer Experience
Job Vacancy Trend in Northumberland
Job postings citing Customer Experience as a proportion of all IT jobs advertised in Northumberland.
Customer Experience
Salary Trend in Northumberland
3-month moving average salary quoted in jobs citing Customer Experience in Northumberland.
Customer Experience
Co-occurring Skills and Capabilities in Northumberland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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