2nd Line Support Jobs in Oxford

Second Line Support
Oxfordshire > Oxford

The median Second Line Support salary in Oxford is £32,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 60 41 60
Rank change year-on-year -19 +19 -
Permanent jobs requiring a 2nd Line Support 3 12 5
As % of all permanent jobs advertised in Oxford 0.46% 2.52% 0.99%
As % of the Job Titles category 0.48% 2.93% 1.03%
Number of salaries quoted 1 12 5
10th Percentile - - £25,400
25th Percentile £31,250 £21,750 -
Median annual salary (50th Percentile) £32,500 £24,250 £26,000
Median % change year-on-year +34.02% -6.73% -
75th Percentile £33,750 £27,063 £30,500
90th Percentile - £28,375 £32,572
Oxfordshire median annual salary £32,000 £31,500 £29,000
% change year-on-year +1.59% +8.62% +3.57%

All Permanent IT Job Vacancies
Oxford

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Oxford with a recognized job title 624 409 484
% of permanent jobs with a recognized job title 95.27% 85.74% 95.84%
Number of salaries quoted 471 295 295
10th Percentile £30,000 £26,600 £28,600
25th Percentile £38,375 £36,635 £36,750
Median annual salary (50th Percentile) £52,500 £54,000 £57,500
Median % change year-on-year -2.78% -6.09% +15.00%
75th Percentile £63,750 £69,125 £68,750
90th Percentile £75,000 £85,000 £80,000
Oxfordshire median annual salary £46,293 £50,000 £52,500
% change year-on-year -7.41% -4.76% +10.53%

2nd Line Support
Job Vacancy Trend in Oxford

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Oxford.

Job vacancy trend for 2nd Line Support in Oxford

2nd Line Support
Salary Trend in Oxford

3-month moving average salary quoted in jobs citing 2nd Line Support in Oxford.

Salary trend for 2nd Line Support in Oxford

2nd Line Support Skill Set
Top 21 Co-occurring Skills and Capabilities in Oxford

For the 6 months to 24 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxford region featuring 2nd Line Support in the job title.

1 2 (66.67%) SQL
1 2 (66.67%) Internet
1 2 (66.67%) Cyber Threat
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Public Sector
2 1 (33.33%) Organisational Skills
2 1 (33.33%) Social Skills
2 1 (33.33%) Documentation Skills
2 1 (33.33%) Windows Server
2 1 (33.33%) Multi-Factor Authentication
2 1 (33.33%) Self-Motivation
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Cybersecurity
2 1 (33.33%) OneDrive
2 1 (33.33%) Wi-Fi
2 1 (33.33%) Law
2 1 (33.33%) Windows
2 1 (33.33%) SharePoint
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Cloud Services
1 1 (33.33%) Microsoft 365
1 1 (33.33%) OneDrive
Communications & Networking
1 2 (66.67%) Internet
2 1 (33.33%) Wi-Fi
General
1 2 (66.67%) Public Sector
2 1 (33.33%) Documentation Skills
2 1 (33.33%) Law
2 1 (33.33%) Organisational Skills
2 1 (33.33%) Social Skills
Miscellaneous
1 2 (66.67%) Cyber Threat
2 1 (33.33%) Self-Motivation
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Cybersecurity
2 1 (33.33%) Multi-Factor Authentication
Programming Languages
1 2 (66.67%) SQL
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Citrix
1 1 (33.33%) Microsoft