Period
to 19 November 2017

The median annual salary for a 2nd Line Support was £22,500 in advertised job vacancies in Oxford during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Oxfordshire > Oxford
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 115 96 103
Rank change year-on-year -19 +7 -1
Permanent jobs requiring a 2nd Line Support 3 20 25
As % of all permanent IT jobs advertised in Oxford 0.19% 1.37% 1.51%
As % of the Job Titles category 0.20% 1.40% 1.57%
Number of salaries quoted 3 21 22
Oxford median annual salary £22,500 £27,500 £27,500
Median salary % change year-on-year -18.18% - +5.77%
10th Percentile £20,650 £22,500 £25,000
90th Percentile £27,750 £29,500 £41,550
Oxfordshire median annual salary £24,250 £28,000 £25,000
% change year-on-year -13.39% +12.00% -0.99%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxford
Permanent vacancies in Oxford with a recognized job title 1519 1432 1592
% of permanent IT jobs with a recognized job title 96.88% 97.95% 96.02%
Number of salaries quoted 1333 1252 1283
Oxford median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% +5.00%
10th Percentile £28,500 £26,250 £26,250
90th Percentile £71,250 £63,750 £61,250
Oxfordshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

2nd Line Support
Job Vacancy Trend in Oxford

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for 2nd Line Support in Oxford

2nd Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Oxford.

Salary trend for 2nd Line Support in Oxford

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Oxford

For the 6 months to 19 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring 2nd Line Support in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Office 365
2 2 (66.67%) Microsoft Office
2 2 (66.67%) Windows Server 2008
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Firewall
3 1 (33.33%) Telecoms
3 1 (33.33%) VMware
3 1 (33.33%) Exchange Server 2007
3 1 (33.33%) MCSE
3 1 (33.33%) MCSA
3 1 (33.33%) MS Exchange
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) TCP/IP
3 1 (33.33%) DNS
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) ITIL
3 1 (33.33%) MCP
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 7
3 1 (33.33%) Microsoft Azure
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Windows Server
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Driving Licence
3 1 (33.33%) Windows 10

2nd Line Support Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2007
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) MS Exchange
Applications
1 2 (66.67%) Microsoft Office
Cloud Services
1 3 (100.00%) Office 365
2 1 (33.33%) Microsoft Azure
Communications & Networking
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) LAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) WAN
General
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows Server 2008
3 1 (33.33%) Windows 10
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows Server
3 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) ITIL
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) MCSA
1 1 (33.33%) MCSE
1 1 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) VMware