2nd Line Support Jobs in Oxford

Second Line Support
Oxfordshire > Oxford

The median Second Line Support salary in Oxford is £37,500 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 35 61 39
Rank change year-on-year +26 -22 +22
Permanent jobs requiring a 2nd Line Support 1 3 12
As % of all permanent jobs advertised in Oxford 0.42% 0.46% 2.58%
As % of the Job Titles category 0.46% 0.48% 3.03%
Number of salaries quoted 1 1 12
10th Percentile - - -
25th Percentile £36,250 £31,250 £21,750
Median annual salary (50th Percentile) £37,500 £32,500 £24,250
Median % change year-on-year +15.38% +34.02% -6.73%
75th Percentile £38,750 £33,750 £27,063
90th Percentile - - £28,375
Oxfordshire median annual salary £33,500 £32,000 £31,500
% change year-on-year +4.69% +1.59% +8.62%

All Permanent IT Job Vacancies
Oxford

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Oxford with a recognized job title 218 622 396
% of permanent jobs with a recognized job title 91.60% 95.40% 85.16%
Number of salaries quoted 129 466 281
10th Percentile £39,500 £30,000 £26,500
25th Percentile £50,000 £40,000 £37,500
Median annual salary (50th Percentile) £60,000 £52,500 £54,000
Median % change year-on-year +14.29% -2.78% -6.09%
75th Percentile £75,000 £63,750 £68,750
90th Percentile £95,000 £75,000 £85,000
Oxfordshire median annual salary £55,000 £46,293 £50,000
% change year-on-year +18.81% -7.41% -4.76%

2nd Line Support
Job Vacancy Trend in Oxford

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Oxford.

Job vacancy trend for 2nd Line Support in Oxford

2nd Line Support
Salary Trend in Oxford

3-month moving average salary quoted in jobs citing 2nd Line Support in Oxford.

Salary trend for 2nd Line Support in Oxford

2nd Line Support Skill Set
Top 28 Co-occurring Skills and Capabilities in Oxford

For the 6 months to 8 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxford region featuring 2nd Line Support in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Windows XP
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) ADSL
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) OpenBSD
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Degree
1 1 (100.00%) Windows Vista
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Mac OS
1 1 (100.00%) Hyper-V
1 1 (100.00%) Windows 7
1 1 (100.00%) Exchange Server 2010
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Exchange Server 2013
1 1 (100.00%) Driving Licence
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Windows Server
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Exchange Server 2010
1 1 (100.00%) Exchange Server 2013
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) ADSL
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Remote Desktop
1 1 (100.00%) TCP/IP
Miscellaneous
1 1 (100.00%) Driving Licence
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) OpenBSD
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Vista
1 1 (100.00%) Windows XP
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) Degree
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft