The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Oxford during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Oxfordshire / Oxford
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 68 70 69
Rank change year-on-year +2 -1  
Permanent jobs requiring a 2nd Line Support 9 8 10
As % of all permanent IT jobs advertised in Oxford 1.30% 1.23% 1.45%
As % of the Job Titles category 1.32% 1.27% 1.50%
Number of salaries quoted 9 7 9
Median salary £25,000 £27,500 £28,500
Median salary % change year-on-year -9.09% -3.50%  
90% offered a salary of more than £23,000 £27,500 £25,300
10% offered a salary of more than £26,700 £32,500 £32,700
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Oxford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Oxford
Permanent job vacancies with a job title containing a recognized job role 681 632 666
As % of all permanent IT job vacancies advertised in Oxford 98.27% 97.38% 96.66%
Number of salaries quoted 601 570 547
Median salary £40,000 £45,000 £40,000
Median salary % change year-on-year -11.11% +12.50%  
90% offered a salary of more than £27,500 £30,000 £25,000
10% offered a salary of more than £62,500 £70,000 £60,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support
Job Vacancy Trend in Oxford

The job posting trend of jobs advertised in Oxford that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Oxford

2nd Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Oxford.

Salary trend for 2nd Line Support in Oxford

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Oxford

For the 6 months to 29 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring 2nd Line Support in the job title.

1 8 (57.14%) Windows
1 8 (57.14%) Active Directory
2 6 (42.86%) Microsoft
2 6 (42.86%) Windows Server
3 5 (35.71%) MS Exchange
4 4 (28.57%) DNS
4 4 (28.57%) DHCP
4 4 (28.57%) TCP/IP
5 3 (21.43%) Apple
5 3 (21.43%) Service Delivery
5 3 (21.43%) LAN
5 3 (21.43%) WAN
5 3 (21.43%) Windows XP
5 3 (21.43%) MS Excel
5 3 (21.43%) Line Management
5 3 (21.43%) Computer Science
5 3 (21.43%) Windows Server 2008
6 2 (14.29%) SCCM
6 2 (14.29%) VMware Infrastructure
6 2 (14.29%) Life Science
6 2 (14.29%) Network+ Certification
6 2 (14.29%) VMware
6 2 (14.29%) Hyper-V
6 2 (14.29%) Windows 7
6 2 (14.29%) Change Control
6 2 (14.29%) Office 365
6 2 (14.29%) Windows Server 2012
6 2 (14.29%) Analytics
6 2 (14.29%) SQL
6 2 (14.29%) ITIL

2nd Line Support Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (35.71%) MS Exchange
2 1 (7.14%) IBM Notes
Applications
1 3 (21.43%) MS Excel
Cloud Services
1 2 (14.29%) Office 365
Communications & Networking
1 4 (28.57%) DHCP
1 4 (28.57%) DNS
1 4 (28.57%) TCP/IP
2 3 (21.43%) LAN
2 3 (21.43%) WAN
3 2 (14.29%) VPN
General
1 1 (7.14%) Finance
Miscellaneous
1 3 (21.43%) Computer Science
2 2 (14.29%) Client/Server
2 2 (14.29%) Life Science
Operating Systems
1 8 (57.14%) Windows
2 6 (42.86%) Windows Server
3 3 (21.43%) Windows Server 2008
3 3 (21.43%) Windows XP
4 2 (14.29%) Windows 7
4 2 (14.29%) Windows Server 2003
4 2 (14.29%) Windows Server 2012
5 1 (7.14%) Apple iOS
5 1 (7.14%) Mac OS
5 1 (7.14%) Windows 2000 Server
Processes & Methodologies
1 3 (21.43%) Line Management
1 3 (21.43%) Service Delivery
2 2 (14.29%) Analytics
2 2 (14.29%) Change Control
2 2 (14.29%) ITIL
2 2 (14.29%) Service Management
2 2 (14.29%) Virtual Environments
3 1 (7.14%) Agile Software Development
3 1 (7.14%) E-Commerce
3 1 (7.14%) IT Strategy
3 1 (7.14%) Network Design
Programming Languages
1 2 (14.29%) SQL
2 1 (7.14%) Java
2 1 (7.14%) PHP
Qualifications
1 2 (14.29%) A+ Certification
1 2 (14.29%) Microsoft Certification
1 2 (14.29%) Network+ Certification
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 8 (57.14%) Active Directory
2 2 (14.29%) Hyper-V
2 2 (14.29%) VMware Infrastructure
Systems Management
1 2 (14.29%) SCCM
1 2 (14.29%) Systems Management Server (SMS)
2 1 (7.14%) Opscode Chef
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) Apple
3 2 (14.29%) Cisco
3 2 (14.29%) VMware
4 1 (7.14%) IBM
4 1 (7.14%) Lotus