Period
to 20 November 2017

The median annual salary for a 2nd Line Support was £24,250 in advertised job vacancies in Oxfordshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East > Oxfordshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 153 126 126
Rank change year-on-year -27 0 -16
Permanent jobs requiring a 2nd Line Support 20 50 58
As % of all permanent IT jobs advertised in Oxfordshire 0.66% 1.73% 1.71%
As % of the Job Titles category 0.69% 1.78% 1.81%
Number of salaries quoted 20 51 55
Oxfordshire median annual salary £24,250 £28,000 £25,000
Median salary % change year-on-year -13.39% +12.00% -0.99%
10th Percentile £19,250 £21,250 £22,500
90th Percentile £33,750 £31,000 £32,750
South East median annual salary £26,000 £26,800 £26,500
% change year-on-year -2.99% +1.13% +1.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxfordshire
Permanent vacancies in Oxfordshire with a recognized job title 2901 2810 3210
% of permanent IT jobs with a recognized job title 96.41% 97.06% 94.89%
Number of salaries quoted 2420 2290 2635
Oxfordshire median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £27,500 £26,750 £25,750
90th Percentile £70,000 £65,000 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

2nd Line Support
Job Vacancy Trend in Oxfordshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for 2nd Line Support in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Oxfordshire.

Salary trend for 2nd Line Support in Oxfordshire

2nd Line Support
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing 2nd Line Support in Oxfordshire over the 6 months to 20 November 2017.

Salary histogram for 2nd Line Support in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon -2 7 £24,000 -15.79% 2
Witney +5 6 £26,000 +44.44%
Oxford -18 3 £22,500 -18.18% 3
Thame - 2 £20,500 -
Henley-on-Thames - 2 £32,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Oxfordshire

For the 6 months to 20 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region featuring 2nd Line Support in the job title.

1 19 (95.00%) Windows
2 15 (75.00%) Active Directory
3 11 (55.00%) Windows Server
3 11 (55.00%) DNS
3 11 (55.00%) Microsoft
4 10 (50.00%) DHCP
5 9 (45.00%) Windows Server 2008
6 7 (35.00%) Office 365
6 7 (35.00%) Windows Server 2012
6 7 (35.00%) MS Exchange
6 7 (35.00%) Microsoft Office
7 6 (30.00%) VMware
7 6 (30.00%) Microsoft Certification
7 6 (30.00%) Exchange Server 2010
7 6 (30.00%) Hyper-V
8 5 (25.00%) VMware Infrastructure
8 5 (25.00%) Windows 7
8 5 (25.00%) Exchange Server 2013
8 5 (25.00%) Mac OS X
8 5 (25.00%) Apple
8 5 (25.00%) SLA
8 5 (25.00%) Cisco
8 5 (25.00%) TCP/IP
8 5 (25.00%) VPN
8 5 (25.00%) Firewall
8 5 (25.00%) VLAN
9 4 (20.00%) SAN
9 4 (20.00%) Cisco IOS
9 4 (20.00%) Fat Client
9 4 (20.00%) SCCM

2nd Line Support Skill Set
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) MS Exchange
2 6 (30.00%) Exchange Server 2010
3 5 (25.00%) Exchange Server 2013
4 2 (10.00%) Exchange Server 2007
Applications
1 7 (35.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
Cloud Services
1 7 (35.00%) Office 365
2 1 (5.00%) Microsoft Azure
Communications & Networking
1 11 (55.00%) DNS
2 10 (50.00%) DHCP
3 5 (25.00%) Firewall
3 5 (25.00%) TCP/IP
3 5 (25.00%) VLAN
3 5 (25.00%) VPN
4 4 (20.00%) Cisco IOS
4 4 (20.00%) SAN
4 4 (20.00%) Wi-Fi
5 3 (15.00%) VoIP
6 2 (10.00%) LAN
6 2 (10.00%) WAN
7 1 (5.00%) Ethernet
7 1 (5.00%) Remote Desktop
Database & Business Intelligence
1 1 (5.00%) MySQL
1 1 (5.00%) SQL Server
General
1 1 (5.00%) Advertising
1 1 (5.00%) Finance
1 1 (5.00%) Telecoms
Miscellaneous
1 4 (20.00%) Fat Client
1 4 (20.00%) Thin Client
2 3 (15.00%) Blackberry
3 1 (5.00%) Driving Licence
Operating Systems
1 19 (95.00%) Windows
2 11 (55.00%) Windows Server
3 9 (45.00%) Windows Server 2008
4 7 (35.00%) Windows Server 2012
5 5 (25.00%) Mac OS X
5 5 (25.00%) Windows 7
6 4 (20.00%) Android
6 4 (20.00%) Apple iOS
7 2 (10.00%) Linux
7 2 (10.00%) Windows Server 2003
8 1 (5.00%) Windows 10
Processes & Methodologies
1 4 (20.00%) Network Monitoring
1 4 (20.00%) Service Management
2 3 (15.00%) Time Management
3 2 (10.00%) ITIL
4 1 (5.00%) Logistics
4 1 (5.00%) Mentoring
4 1 (5.00%) Performance Tuning
4 1 (5.00%) Proactive Monitoring
4 1 (5.00%) Server Virtualisation
Programming Languages
1 4 (20.00%) PowerShell
2 1 (5.00%) PHP
2 1 (5.00%) Python
Qualifications
1 6 (30.00%) Microsoft Certification
2 2 (10.00%) A+ Certification
2 2 (10.00%) Degree
2 2 (10.00%) MCSA
2 2 (10.00%) MCSE
3 1 (5.00%) CCNA
3 1 (5.00%) Cisco Certification
3 1 (5.00%) MCP
Quality Assurance & Compliance
1 5 (25.00%) SLA
2 1 (5.00%) QA
System Software
1 15 (75.00%) Active Directory
2 6 (30.00%) Hyper-V
3 5 (25.00%) VMware Infrastructure
4 1 (5.00%) vSphere
4 1 (5.00%) XenApp
4 1 (5.00%) XenDesktop
Systems Management
1 4 (20.00%) SCCM
1 4 (20.00%) Systems Management Server (SMS)
Vendors
1 11 (55.00%) Microsoft
2 6 (30.00%) VMware
3 5 (25.00%) Apple
3 5 (25.00%) Cisco
4 4 (20.00%) HP
5 1 (5.00%) Citrix
5 1 (5.00%) Veeam