The median annual salary for a 2nd Line Support was £26,000 in advertised job vacancies in Oxfordshire during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South East / Oxfordshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 87 108 95
Rank change year-on-year +21 -13  
Permanent jobs requiring a 2nd Line Support 27 14 21
As % of all permanent IT jobs advertised in Oxfordshire 1.91% 0.97% 1.53%
As % of the Job Titles category 1.97% 1.00% 1.58%
Number of salaries quoted 21 13 19
Median salary £26,000 £27,500 £24,000
Median salary % change year-on-year -5.45% +14.58%  
90% offered a salary of more than £24,500 £23,400 £18,900
10% offered a salary of more than £27,500 £32,500 £30,300
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Oxfordshire
Permanent job vacancies with a job title containing a recognized job role 1370 1405 1331
As % of all permanent IT job vacancies advertised in Oxfordshire 96.68% 97.03% 97.22%
Number of salaries quoted 1188 1219 1089
Median salary £42,500 £44,000 £40,000
Median salary % change year-on-year -3.40% +10.00%  
90% offered a salary of more than £27,500 £27,000 £24,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support
Job Vacancy Trend in Oxfordshire

The job posting trend of jobs advertised in Oxfordshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Oxfordshire

2nd Line Support
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Oxfordshire.

Salary trend for 2nd Line Support in Oxfordshire

2nd Line Support
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Oxfordshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford +2 9 £25,000 -9.09% 1
Abingdon +21 5 - - 1
Wallingford - 4 £25,000 -
Banbury - 2 £30,000 -
Bicester - 1 £27,500 - 1
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Oxfordshire

For the 6 months to 29 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region featuring 2nd Line Support in the job title.

1 23 (56.10%) Windows
2 20 (48.78%) Microsoft
3 16 (39.02%) Active Directory
4 10 (24.39%) Windows Server
4 10 (24.39%) VPN
4 10 (24.39%) MS Exchange
4 10 (24.39%) MS Excel
4 10 (24.39%) SQL
4 10 (24.39%) MS Office
5 9 (21.95%) ITIL
6 8 (19.51%) Apple
6 8 (19.51%) Computer Science
7 7 (17.07%) Life Science
7 7 (17.07%) Windows 7
7 7 (17.07%) Analytics
7 7 (17.07%) Line Management
7 7 (17.07%) Analytical Skills
7 7 (17.07%) SLA
8 6 (14.63%) Linux
8 6 (14.63%) Sophos
8 6 (14.63%) Office 365
8 6 (14.63%) Hyper-V
8 6 (14.63%) Windows Server 2008
8 6 (14.63%) Degree
9 5 (12.20%) Windows Server 2012
9 5 (12.20%) Service Delivery
9 5 (12.20%) SQL Server
9 5 (12.20%) DNS
9 5 (12.20%) DHCP
9 5 (12.20%) TCP/IP

2nd Line Support Skill Set
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (24.39%) MS Exchange
2 4 (9.76%) IIS
3 1 (2.44%) Exchange Server 2003
3 1 (2.44%) IBM Notes
Applications
1 10 (24.39%) MS Excel
1 10 (24.39%) MS Office
2 4 (9.76%) MS PowerPoint
Business Applications
1 1 (2.44%) Dynamics NAV
Cloud Services
1 6 (14.63%) Office 365
2 1 (2.44%) Microsoft Azure
Communications & Networking
1 10 (24.39%) VPN
2 5 (12.20%) DHCP
2 5 (12.20%) DNS
2 5 (12.20%) TCP/IP
3 3 (7.32%) LAN
3 3 (7.32%) WAN
4 2 (4.88%) Wireless
5 1 (2.44%) Firewall
5 1 (2.44%) VoIP
Database & Business Intelligence
1 5 (12.20%) SQL Server
2 2 (4.88%) UniData
3 1 (2.44%) MS Access
General
1 4 (9.76%) Retail
2 1 (2.44%) Finance
2 1 (2.44%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.88%) XML
Miscellaneous
1 8 (19.51%) Computer Science
2 7 (17.07%) Analytical Skills
2 7 (17.07%) Life Science
3 4 (9.76%) Biotechnology
4 3 (7.32%) Client/Server
5 1 (2.44%) Data Centre
Operating Systems
1 23 (56.10%) Windows
2 10 (24.39%) Windows Server
3 7 (17.07%) Windows 7
4 6 (14.63%) Linux
4 6 (14.63%) Windows Server 2008
5 5 (12.20%) Windows Server 2012
6 4 (9.76%) Red Hat Enterprise Linux
6 4 (9.76%) Windows 10
6 4 (9.76%) Windows XP
7 3 (7.32%) Windows Server 2003
8 1 (2.44%) Apple iOS
8 1 (2.44%) Mac OS
8 1 (2.44%) Windows 2000 Server
Processes & Methodologies
1 9 (21.95%) ITIL
2 7 (17.07%) Analytics
2 7 (17.07%) Line Management
3 5 (12.20%) Service Delivery
4 4 (9.76%) Case Management
4 4 (9.76%) Change Management
4 4 (9.76%) CRM
4 4 (9.76%) Identity Management
4 4 (9.76%) Root Cause Analysis
5 3 (7.32%) Change Control
5 3 (7.32%) Incident Management
5 3 (7.32%) Problem Management
5 3 (7.32%) Service Management
5 3 (7.32%) Statistics
5 3 (7.32%) Virtual Environments
6 1 (2.44%) Agile Software Development
6 1 (2.44%) Customer Analysis
6 1 (2.44%) Disaster Recovery
6 1 (2.44%) E-Commerce
6 1 (2.44%) ERP
Programming Languages
1 10 (24.39%) SQL
2 1 (2.44%) C#
2 1 (2.44%) Java
2 1 (2.44%) PHP
2 1 (2.44%) T-SQL
Qualifications
1 6 (14.63%) Degree
2 4 (9.76%) MCP
2 4 (9.76%) Microsoft Certification
3 3 (7.32%) A+ Certification
3 3 (7.32%) Network+ Certification
4 1 (2.44%) MCITP
Quality Assurance & Compliance
1 7 (17.07%) SLA
2 4 (9.76%) QA
System Software
1 16 (39.02%) Active Directory
2 6 (14.63%) Hyper-V
3 4 (9.76%) VMware Infrastructure
Systems Management
1 3 (7.32%) SCCM
1 3 (7.32%) Systems Management Server (SMS)
2 2 (4.88%) Backup Exec
3 1 (2.44%) Opscode Chef
Vendors
1 20 (48.78%) Microsoft
2 8 (19.51%) Apple
3 6 (14.63%) Sophos
4 4 (9.76%) Avaya
4 4 (9.76%) Red Hat
4 4 (9.76%) VMware
5 3 (7.32%) Cisco
6 1 (2.44%) Citrix
6 1 (2.44%) IBM
6 1 (2.44%) Lotus
6 1 (2.44%) Mitel
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £30000.00 per annum + Benefits
Posted: Yesterday
Bicester
Nigel Frank International
Salary: £18000 - £24000 per annum + Benefits
Posted: 5 days ago
Abingdon
Recruitment Genius Ltd
Salary: £18000 - £28000 per annum
Posted: 27 days ago