Period
to 18 November 2017

The median annual salary for a 1st Line Support Analyst was £22,000 in advertised job vacancies in Oxfordshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
South East > Oxfordshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 149 155 179
Rank change year-on-year +6 +24 -23
Permanent jobs requiring a 1st Line Support Analyst 19 21 9
As % of all permanent IT jobs advertised in Oxfordshire 0.64% 0.72% 0.27%
As % of the Job Titles category 0.67% 0.74% 0.28%
Number of salaries quoted 3 21 9
Oxfordshire median annual salary £22,000 £23,500 £22,000
Median salary % change year-on-year -6.38% +6.82% +4.14%
South East median annual salary £21,500 £21,000 £21,000
% change year-on-year +2.38% - +1.20%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxfordshire
Permanent vacancies in Oxfordshire with a recognized job title 2854 2849 3188
% of permanent IT jobs with a recognized job title 96.48% 97.10% 94.88%
Number of salaries quoted 2389 2324 2620
Oxfordshire median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £27,500 £26,750 £25,750
90th Percentile £70,000 £65,000 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

1st Line Support Analyst
Job Vacancy Trend in Oxfordshire

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for 1st Line Support Analyst in Oxfordshire

1st Line Support Analyst
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Oxfordshire.

Salary trend for 1st Line Support Analyst in Oxfordshire

1st Line Support Analyst
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Oxfordshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Witney +6 7 £22,500 +18.42%
Oxford -11 2 £22,000 -12.00%
Wallingford +4 1 £20,000 +5.26%
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 20 Co-occurring IT Skills in Oxfordshire

For the 6 months to 18 November 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxfordshire region featuring 1st Line Support Analyst in the job title.

1 18 (94.74%) Active Directory
2 16 (84.21%) Microsoft
2 16 (84.21%) Microsoft Office
3 15 (78.95%) Asset Management
4 11 (57.89%) Degree
5 10 (52.63%) Computer Science
5 10 (52.63%) Time Management
6 4 (21.05%) Games
7 2 (10.53%) Windows 7
7 2 (10.53%) Windows
8 1 (5.26%) SLA
8 1 (5.26%) ITIL
8 1 (5.26%) Citrix
8 1 (5.26%) Sophos
8 1 (5.26%) Xerox
8 1 (5.26%) G Suite
8 1 (5.26%) Windows 8
8 1 (5.26%) Mimecast
8 1 (5.26%) Driving Licence
8 1 (5.26%) Windows 10

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 16 (84.21%) Microsoft Office
Cloud Services
1 1 (5.26%) G Suite
1 1 (5.26%) Mimecast
General
1 4 (21.05%) Games
Miscellaneous
1 10 (52.63%) Computer Science
2 1 (5.26%) Driving Licence
Operating Systems
1 2 (10.53%) Windows
1 2 (10.53%) Windows 7
2 1 (5.26%) Windows 10
2 1 (5.26%) Windows 8
Processes & Methodologies
1 15 (78.95%) Asset Management
2 10 (52.63%) Time Management
3 1 (5.26%) ITIL
Qualifications
1 11 (57.89%) Degree
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 18 (94.74%) Active Directory
Vendors
1 16 (84.21%) Microsoft
2 1 (5.26%) Citrix
2 1 (5.26%) Sophos
2 1 (5.26%) Xerox