Period
to 23 November 2017

The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Peterborough during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Cambridgeshire > Peterborough
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 65 63 64
Rank change year-on-year -2 +1 -1
Permanent jobs requiring a 2nd Line Support 9 4 3
As % of all permanent IT jobs advertised in Peterborough 1.57% 0.69% 0.51%
As % of the Job Titles category 1.62% 0.70% 0.52%
Number of salaries quoted 11 5 4
Peterborough median annual salary £25,000 £24,000 £22,500
Median salary % change year-on-year +4.17% +6.67% -22.41%
10th Percentile £23,500 £19,250 £20,725
90th Percentile £27,250 £27,300 £28,125
Cambridgeshire median annual salary £26,000 £25,000 £27,000
% change year-on-year +4.00% -7.41% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Peterborough
Permanent vacancies in Peterborough with a recognized job title 557 568 572
% of permanent IT jobs with a recognized job title 96.87% 98.10% 96.46%
Number of salaries quoted 425 448 455
Peterborough median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,100 £24,000 £22,500
90th Percentile £58,750 £60,000 £70,000
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +7.50%

2nd Line Support
Job Vacancy Trend in Peterborough

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for 2nd Line Support in Peterborough

2nd Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Peterborough.

Salary trend for 2nd Line Support in Peterborough

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Peterborough

For the 6 months to 23 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring 2nd Line Support in the job title.

1 6 (66.67%) Windows
2 5 (55.56%) Symantec Endpoint Protection
2 5 (55.56%) Norton AntiVirus
2 5 (55.56%) Altiris
2 5 (55.56%) ITIL
2 5 (55.56%) Active Directory
2 5 (55.56%) Symantec
3 4 (44.44%) Application Packaging
3 4 (44.44%) Microsoft Office
4 3 (33.33%) BGP
4 3 (33.33%) EIGRP
4 3 (33.33%) Electronics
4 3 (33.33%) Telecoms
4 3 (33.33%) Mathematics
4 3 (33.33%) Cryptography
4 3 (33.33%) PKI
4 3 (33.33%) OSPF
4 3 (33.33%) Cisco Certification
4 3 (33.33%) Nokia
4 3 (33.33%) Cisco
4 3 (33.33%) CCNP
4 3 (33.33%) CCNA
4 3 (33.33%) HNC
4 3 (33.33%) LAN
4 3 (33.33%) WAN
4 3 (33.33%) RIP
4 3 (33.33%) TCP/IP
4 3 (33.33%) Security Monitoring
4 3 (33.33%) Line Management
4 3 (33.33%) Network Management

2nd Line Support Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) MS Exchange
Applications
1 4 (44.44%) Microsoft Office
Communications & Networking
1 3 (33.33%) BGP
1 3 (33.33%) EIGRP
1 3 (33.33%) LAN
1 3 (33.33%) OSPF
1 3 (33.33%) RIP
1 3 (33.33%) TCP/IP
1 3 (33.33%) WAN
General
1 3 (33.33%) Electronics
1 3 (33.33%) Telecoms
Miscellaneous
1 3 (33.33%) PKI
Operating Systems
1 6 (66.67%) Windows
2 2 (22.22%) Windows 7
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server
3 1 (11.11%) Windows XP
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Application Packaging
3 3 (33.33%) Cryptography
3 3 (33.33%) Line Management
3 3 (33.33%) Mathematics
3 3 (33.33%) Network Management
3 3 (33.33%) Security Monitoring
Qualifications
1 3 (33.33%) CCNA
1 3 (33.33%) CCNP
1 3 (33.33%) Cisco Certification
1 3 (33.33%) HNC
Quality Assurance & Compliance
1 2 (22.22%) SLA
System Software
1 5 (55.56%) Active Directory
Systems Management
1 5 (55.56%) Norton AntiVirus
1 5 (55.56%) Symantec Endpoint Protection
Vendors
1 5 (55.56%) Altiris
1 5 (55.56%) Symantec
2 3 (33.33%) Cisco
2 3 (33.33%) Nokia
3 1 (11.11%) Microsoft