The median annual salary for a 2nd Line Support was £27,000 in advertised job vacancies in Peterborough during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Cambridgeshire / Peterborough
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 48 43 41
Rank change year-on-year -5 -2  
Permanent jobs requiring a 2nd Line Support 1 3 4
As % of all permanent IT jobs advertised in Peterborough 0.38% 0.92% 1.21%
As % of the Job Titles category 0.38% 0.93% 1.23%
Number of salaries quoted 1 3 3
Median salary £27,000 £30,500 £22,500
Median salary % change year-on-year -11.47% +35.55%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Peterborough. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Peterborough
Permanent job vacancies with a job title containing a recognized job role 260 322 324
As % of all permanent IT job vacancies advertised in Peterborough 98.11% 99.08% 98.18%
Number of salaries quoted 184 257 232
Median salary £45,500 £40,000 £38,650
Median salary % change year-on-year +13.75% +3.49%  
90% offered a salary of more than £31,000 £24,000 £26,000
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Peterborough

The job posting trend of jobs advertised in Peterborough that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Peterborough

2nd Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Peterborough.

Salary trend for 2nd Line Support in Peterborough

2nd Line Support Skill Set
Top 13 Co-occurring IT Skills in Peterborough

For the 6 months to 25 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring 2nd Line Support in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
2 3 (75.00%) Windows 7
2 3 (75.00%) SLA
3 2 (50.00%) ITIL
3 2 (50.00%) Windows 10
3 2 (50.00%) Problem Management
4 1 (25.00%) Windows Server
4 1 (25.00%) Symantec Endpoint Protection
4 1 (25.00%) Altiris
4 1 (25.00%) Windows XP
4 1 (25.00%) Symantec
4 1 (25.00%) Norton AntiVirus

2nd Line Support Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 7
3 2 (50.00%) Windows 10
4 1 (25.00%) Windows Server
4 1 (25.00%) Windows XP
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Problem Management
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 4 (100.00%) Active Directory
Systems Management
1 1 (25.00%) Norton AntiVirus
1 1 (25.00%) Symantec Endpoint Protection
Vendors
1 1 (25.00%) Altiris
1 1 (25.00%) Symantec