Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Peterborough with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Cambridgeshire > Peterborough
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 27 24 37
Rank change year-on-year -3 +13 +3
Permanent jobs citing SLA 47 51 30
As % of all permanent IT jobs advertised in Peterborough 8.27% 8.85% 4.98%
As % of the Quality Assurance & Compliance category 37.30% 63.75% 37.50%
Number of salaries quoted 39 44 19
Peterborough median annual salary £27,500 £37,250 £30,000
Median salary % change year-on-year -26.17% +24.17% -7.69%
10th Percentile £23,500 £18,500 £18,100
90th Percentile £53,750 £43,750 £43,750
Cambridgeshire median annual salary £27,500 £40,500 £33,000
% change year-on-year -32.10% +22.73% +1.54%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Peterborough with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Peterborough
Permanent vacancies with a requirement for quality assurance or compliance skills 126 80 80
As % of all permanent IT jobs advertised in Peterborough 22.18% 13.89% 13.29%
Number of salaries quoted 92 57 63
Peterborough median annual salary £35,000 £41,500 £31,000
Median salary % change year-on-year -15.66% +33.87% -27.06%
10th Percentile £24,750 £19,775 £21,250
90th Percentile £57,250 £60,250 £56,000
Cambridgeshire median annual salary £40,000 £47,500 £43,000
% change year-on-year -15.79% +10.47% +1.18%

SLA
Job Vacancy Trend in Peterborough

Job postings citing SLA as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for SLA in Peterborough

SLA
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Peterborough.

Salary trend for SLA in Peterborough

SLA
Salary Histogram in Peterborough

The salary distribution of IT jobs citing SLA in Peterborough over the 6 months to 20 November 2017.

Salary histogram for SLA in Peterborough

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region with a requirement for SLA.

1 33 (70.21%) ITIL
2 18 (38.30%) Cisco
3 16 (34.04%) Active Directory
4 15 (31.91%) Service Delivery
5 13 (27.66%) Microsoft
5 13 (27.66%) Windows
6 9 (19.15%) ITSM
6 9 (19.15%) Microsoft Excel
6 9 (19.15%) Windows Server
7 8 (17.02%) Business Development
7 8 (17.02%) Statistics
8 7 (14.89%) Service Management
8 7 (14.89%) Service Design
8 7 (14.89%) Service Delivery Management
8 7 (14.89%) Data Centre
9 6 (12.77%) Critical Success Factor
9 6 (12.77%) Mentoring
9 6 (12.77%) Collaborative Working
9 6 (12.77%) Contract Management
9 6 (12.77%) Escalation Management
9 6 (12.77%) Stakeholder Management
9 6 (12.77%) Finance
9 6 (12.77%) Cadence
9 6 (12.77%) Flash
9 6 (12.77%) SMS
9 6 (12.77%) ISEB
9 6 (12.77%) ITIL Certification
9 6 (12.77%) Performance Management
9 6 (12.77%) Microsoft PowerPoint
9 6 (12.77%) Financial Modelling

SLA
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.77%) Exchange Server 2013
2 5 (10.64%) Skype for Business
3 2 (4.26%) MS Exchange
4 1 (2.13%) Exchange Server 2010
Applications
1 9 (19.15%) Microsoft Excel
2 6 (12.77%) Microsoft PowerPoint
3 5 (10.64%) Microsoft Office
Cloud Services
1 5 (10.64%) Microsoft Azure
2 1 (2.13%) Office 365
Communications & Networking
1 6 (12.77%) SMS
2 5 (10.64%) Skype
3 4 (8.51%) LAN
3 4 (8.51%) MPLS
3 4 (8.51%) WAN
4 3 (6.38%) Ethernet
4 3 (6.38%) Firewall
4 3 (6.38%) TCP/IP
5 2 (4.26%) Cisco ASA
5 2 (4.26%) Internet
5 2 (4.26%) SAN
6 1 (2.13%) VoIP
Database & Business Intelligence
1 1 (2.13%) SQL Server
1 1 (2.13%) SQL Server 2008
1 1 (2.13%) SQL Server 2012
General
1 6 (12.77%) Finance
2 3 (6.38%) Electronics
2 3 (6.38%) Telecoms
Job Titles
1 12 (25.53%) Service Manager
2 11 (23.40%) Analyst
3 7 (14.89%) Network Engineer
3 7 (14.89%) Support Engineer
4 6 (12.77%) 2nd Line Engineer
4 6 (12.77%) 2nd Line Network Engineer
4 6 (12.77%) Delivery Manager
4 6 (12.77%) Service Improvement Manager
4 6 (12.77%) Services Delivery Manager
5 4 (8.51%) Desktop Support
5 4 (8.51%) Service Desk Team Leader
5 4 (8.51%) Support Analyst
5 4 (8.51%) Team Leader
6 3 (6.38%) Applications Support
6 3 (6.38%) Desktop Engineer
6 3 (6.38%) Desktop Support Engineer
6 3 (6.38%) Senior Analyst
6 3 (6.38%) Service Analyst
6 3 (6.38%) Service Desk Analyst
6 3 (6.38%) Support Team Leader
Libraries, Frameworks & Software Standards
1 6 (12.77%) Flash
Miscellaneous
1 7 (14.89%) Data Centre
2 3 (6.38%) iPad
Operating Systems
1 13 (27.66%) Windows
2 9 (19.15%) Windows Server
3 5 (10.64%) Windows Server 2008
3 5 (10.64%) Windows Server 2012
4 2 (4.26%) Windows 7
5 1 (2.13%) Windows 10
5 1 (2.13%) Windows 8
5 1 (2.13%) Windows XP
Processes & Methodologies
1 33 (70.21%) ITIL
2 15 (31.91%) Service Delivery
3 9 (19.15%) ITSM
4 8 (17.02%) Business Development
4 8 (17.02%) Statistics
5 7 (14.89%) Service Delivery Management
5 7 (14.89%) Service Design
5 7 (14.89%) Service Management
6 6 (12.77%) Collaborative Working
6 6 (12.77%) Contract Management
6 6 (12.77%) Critical Success Factor
6 6 (12.77%) Escalation Management
6 6 (12.77%) Financial Modelling
6 6 (12.77%) Mentoring
6 6 (12.77%) Performance Management
6 6 (12.77%) Stakeholder Engagement
6 6 (12.77%) Stakeholder Management
7 5 (10.64%) Incident Management
7 5 (10.64%) Problem Management
7 5 (10.64%) Supplier Management
Programming Languages
1 2 (4.26%) SQL
Qualifications
1 6 (12.77%) ISEB
1 6 (12.77%) ITIL Certification
2 5 (10.64%) CCNA
2 5 (10.64%) Cisco Certification
3 4 (8.51%) CCNP
4 3 (6.38%) HNC
5 2 (4.26%) CCENT
5 2 (4.26%) SC Cleared
5 2 (4.26%) Security Cleared
6 1 (2.13%) VMware Certified Professional (VCP)
System Software
1 16 (34.04%) Active Directory
2 2 (4.26%) VMware Infrastructure
3 1 (2.13%) Hyper-V
3 1 (2.13%) Virtual Servers
Systems Management
1 1 (2.13%) Norton AntiVirus
1 1 (2.13%) SCOM
1 1 (2.13%) Symantec Endpoint Protection
Vendors
1 18 (38.30%) Cisco
2 13 (27.66%) Microsoft
3 6 (12.77%) Cadence
4 5 (10.64%) CheckPoint
4 5 (10.64%) F5
4 5 (10.64%) Fortinet
5 4 (8.51%) VMware
6 3 (6.38%) Ciena
6 3 (6.38%) Remedy
6 3 (6.38%) Virgin Media
7 2 (4.26%) Juniper
8 1 (2.13%) Altiris
8 1 (2.13%) arcserve
8 1 (2.13%) Citrix
8 1 (2.13%) HP
8 1 (2.13%) Symantec