Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Peterborough with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Cambridgeshire > Peterborough
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 31 31 31
Rank change year-on-year 0 0 0
Permanent jobs citing SLA 45 39 34
As % of all permanent IT jobs advertised in Peterborough 7.53% 7.01% 6.20%
As % of the Quality Assurance & Compliance category 31.69% 66.10% 43.04%
Number of salaries quoted 52 38 26
Peterborough median annual salary £27,500 £40,500 £29,000
Median salary % change year-on-year -32.10% +39.66% -10.77%
10th Percentile £19,000 £22,950 £17,875
90th Percentile £43,625 £43,750 £39,188
Cambridgeshire median annual salary £26,750 £40,000 £31,000
% change year-on-year -33.13% +29.03% -4.62%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Peterborough with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Peterborough
Permanent vacancies with a requirement for quality assurance or compliance skills 142 59 79
As % of all permanent IT jobs advertised in Peterborough 23.75% 10.61% 14.42%
Number of salaries quoted 110 39 60
Peterborough median annual salary £37,500 £41,500 £33,500
Median salary % change year-on-year -9.64% +23.88% -15.72%
10th Percentile £24,675 £21,250 £19,250
90th Percentile £60,000 £48,750 £56,150
Cambridgeshire median annual salary £40,000 £45,000 £43,000
% change year-on-year -11.11% +4.65% +7.50%

SLA
Job Vacancy Trend in Peterborough

Job postings citing SLA as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for SLA in Peterborough

SLA
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Peterborough.

Salary trend for SLA in Peterborough

SLA
Salary Histogram in Peterborough

The salary distribution of IT jobs citing SLA in Peterborough over the 6 months to 18 January 2018.

Salary histogram for SLA in Peterborough

For the 6 months to 18 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region with a requirement for SLA.

1 25 (55.56%) ITIL
2 18 (40.00%) Service Delivery
3 17 (37.78%) Microsoft
3 17 (37.78%) Active Directory
4 16 (35.56%) Windows
5 12 (26.67%) Windows Server
6 11 (24.44%) Cisco
7 10 (22.22%) Service Management
8 9 (20.00%) ITSM
8 9 (20.00%) Service Delivery Management
9 8 (17.78%) Incident Management
9 8 (17.78%) Exchange Server 2013
10 7 (15.56%) Windows Server 2012
10 7 (15.56%) Skype for Business
10 7 (15.56%) Statistics
10 7 (15.56%) Windows Server 2008
10 7 (15.56%) Microsoft Office
11 6 (13.33%) Microsoft Excel
11 6 (13.33%) ITIL Certification
11 6 (13.33%) Change Management
11 6 (13.33%) Business Development
11 6 (13.33%) Microsoft Azure
11 6 (13.33%) Skype
11 6 (13.33%) Data Centre
12 5 (11.11%) Service Design
12 5 (11.11%) F5
12 5 (11.11%) Fortinet
12 5 (11.11%) VMware
12 5 (11.11%) CheckPoint
12 5 (11.11%) LAN

SLA
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) Exchange Server 2013
2 7 (15.56%) Skype for Business
3 3 (6.67%) MS Exchange
4 1 (2.22%) Exchange Server 2010
Applications
1 7 (15.56%) Microsoft Office
2 6 (13.33%) Microsoft Excel
3 4 (8.89%) Microsoft PowerPoint
Cloud Services
1 6 (13.33%) Microsoft Azure
2 1 (2.22%) Office 365
Communications & Networking
1 6 (13.33%) Skype
2 5 (11.11%) LAN
2 5 (11.11%) WAN
3 4 (8.89%) SMS
4 3 (6.67%) Firewall
5 2 (4.44%) Cisco ASA
5 2 (4.44%) Internet
5 2 (4.44%) MPLS
5 2 (4.44%) SAN
6 1 (2.22%) Ethernet
6 1 (2.22%) TCP/IP
6 1 (2.22%) VoIP
Database & Business Intelligence
1 1 (2.22%) SQL Server
1 1 (2.22%) SQL Server 2008
1 1 (2.22%) SQL Server 2012
General
1 4 (8.89%) Finance
2 1 (2.22%) Electronics
2 1 (2.22%) Telecoms
Job Titles
1 12 (26.67%) Analyst
2 10 (22.22%) Service Manager
3 9 (20.00%) Delivery Manager
3 9 (20.00%) Services Delivery Manager
4 7 (15.56%) Network Engineer
5 6 (13.33%) 2nd Line Engineer
5 6 (13.33%) 2nd Line Network Engineer
5 6 (13.33%) Support Engineer
6 5 (11.11%) Support Analyst
7 4 (8.89%) 1st/2nd Line Support
7 4 (8.89%) 2nd Line Support
7 4 (8.89%) 3rd Line Engineer
7 4 (8.89%) IT Support
7 4 (8.89%) Service Analyst
7 4 (8.89%) Service Desk Analyst
8 3 (6.67%) 1st/2nd Line Support Analyst
8 3 (6.67%) 2nd Line Support Analyst
8 3 (6.67%) Applications Support
8 3 (6.67%) IT Manager
8 3 (6.67%) ITIL Manager
Libraries, Frameworks & Software Standards
1 4 (8.89%) Flash
Miscellaneous
1 6 (13.33%) Data Centre
2 3 (6.67%) Analytical Skills
3 2 (4.44%) Driving Licence
4 1 (2.22%) iPad
Operating Systems
1 16 (35.56%) Windows
2 12 (26.67%) Windows Server
3 7 (15.56%) Windows Server 2008
3 7 (15.56%) Windows Server 2012
4 2 (4.44%) Windows 10
4 2 (4.44%) Windows 7
4 2 (4.44%) Windows 8
Processes & Methodologies
1 25 (55.56%) ITIL
2 18 (40.00%) Service Delivery
3 10 (22.22%) Service Management
4 9 (20.00%) ITSM
4 9 (20.00%) Service Delivery Management
5 8 (17.78%) Incident Management
6 7 (15.56%) Statistics
7 6 (13.33%) Business Development
7 6 (13.33%) Change Management
8 5 (11.11%) Service Design
9 4 (8.89%) Collaborative Working
9 4 (8.89%) Contract Management
9 4 (8.89%) Critical Success Factor
9 4 (8.89%) Escalation Management
9 4 (8.89%) Financial Modelling
9 4 (8.89%) Mentoring
9 4 (8.89%) Performance Management
9 4 (8.89%) Problem Management
9 4 (8.89%) Project Management
9 4 (8.89%) Stakeholder Engagement
Programming Languages
1 2 (4.44%) SQL
Qualifications
1 6 (13.33%) ITIL Certification
2 4 (8.89%) ISEB
3 3 (6.67%) CCNA
3 3 (6.67%) Cisco Certification
4 2 (4.44%) CCENT
4 2 (4.44%) CCNP
4 2 (4.44%) SC Cleared
4 2 (4.44%) Security Cleared
5 1 (2.22%) HNC
5 1 (2.22%) VMware Certified Professional (VCP)
System Software
1 17 (37.78%) Active Directory
2 2 (4.44%) Hyper-V
2 2 (4.44%) VMware Infrastructure
3 1 (2.22%) Virtual Servers
Systems Management
1 1 (2.22%) SCOM
Vendors
1 17 (37.78%) Microsoft
2 11 (24.44%) Cisco
3 5 (11.11%) CheckPoint
3 5 (11.11%) F5
3 5 (11.11%) Fortinet
3 5 (11.11%) VMware
4 4 (8.89%) Cadence
5 2 (4.44%) Juniper
6 1 (2.22%) arcserve
6 1 (2.22%) Ciena
6 1 (2.22%) Citrix
6 1 (2.22%) HP
6 1 (2.22%) Remedy
6 1 (2.22%) Virgin Media