Period
to 24 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Peterborough with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 24 April 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Peterborough
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 48 45 45
Rank change year-on-year -3 0 -29
Permanent jobs citing Service Delivery 35 24 23
As % of all permanent IT jobs advertised in Peterborough 4.90% 4.49% 3.89%
As % of the Processes & Methodologies category 5.65% 5.56% 4.32%
Number of salaries quoted 44 17 10
Peterborough median annual salary £38,750 £27,500 £42,000
Median salary % change year-on-year +40.91% -34.52% -11.58%
10th Percentile £19,000 £19,750 £22,825
90th Percentile £43,750 £64,500 £87,500
Cambridgeshire median annual salary £37,500 £40,000 £45,000
% change year-on-year -6.25% -11.11% +4.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Peterborough with a requirement for process or methodology skills.

All Process and Methodology Skills
Peterborough
Permanent vacancies with a requirement for process or methodology skills 620 432 533
As % of all permanent IT jobs advertised in Peterborough 86.71% 80.90% 90.03%
Number of salaries quoted 428 333 426
Peterborough median annual salary £42,750 £45,000 £40,000
Median salary % change year-on-year -5.00% +12.50% -5.88%
10th Percentile £26,600 £23,500 £25,000
90th Percentile £67,500 £61,000 £58,750
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +1.18%

Service Delivery
Job Vacancy Trend in Peterborough

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for Service Delivery in Peterborough

Service Delivery
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Peterborough.

Salary trend for Service Delivery in Peterborough

Service Delivery
Salary Histogram in Peterborough

The salary distribution of IT jobs citing Service Delivery in Peterborough over the 6 months to 24 April 2018.

Salary histogram for Service Delivery in Peterborough

For the 6 months to 24 April 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Peterborough region with a requirement for Service Delivery.

1 20 (57.14%) ITIL
2 19 (54.29%) Incident Management
3 16 (45.71%) SLA
3 16 (45.71%) Microsoft
4 11 (31.43%) Business Intelligence
5 10 (28.57%) Windows
6 9 (25.71%) Service Management
7 8 (22.86%) QA
7 8 (22.86%) Problem Management
7 8 (22.86%) Line Management
7 8 (22.86%) Problem-Solving
8 7 (20.00%) Analytical Skills
8 7 (20.00%) Security Cleared
8 7 (20.00%) Microsoft Office
9 6 (17.14%) Change Management
9 6 (17.14%) Retail
9 6 (17.14%) Active Directory
9 6 (17.14%) Project Management
10 5 (14.29%) NetApp
10 5 (14.29%) ITSM
10 5 (14.29%) SC Cleared
10 5 (14.29%) Service Delivery Management
11 4 (11.43%) PMO
11 4 (11.43%) ITIL Certification
11 4 (11.43%) PRINCE2
11 4 (11.43%) Microsoft Excel
12 3 (8.57%) Data Warehouse
12 3 (8.57%) MCP
12 3 (8.57%) Cisco
12 3 (8.57%) NHS

Service Delivery
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (20.00%) Microsoft Office
2 4 (11.43%) Microsoft Excel
Communications & Networking
1 2 (5.71%) LAN
1 2 (5.71%) WAN
2 1 (2.86%) NetScaler
2 1 (2.86%) Remote Desktop
Database & Business Intelligence
1 3 (8.57%) Data Warehouse
General
1 6 (17.14%) Retail
2 2 (5.71%) Finance
Job Titles
1 11 (31.43%) Analyst
2 8 (22.86%) Service Analyst
2 8 (22.86%) Service Desk Team Leader
2 8 (22.86%) Team Leader
3 7 (20.00%) Delivery Manager
3 7 (20.00%) Service Manager
3 7 (20.00%) Services Delivery Manager
4 5 (14.29%) Service Desk Analyst
5 3 (8.57%) 3rd Line Engineer
5 3 (8.57%) Change Manager
5 3 (8.57%) IT Analyst
5 3 (8.57%) ITIL Manager
6 2 (5.71%) 1st/2nd Line Support
6 2 (5.71%) IT Change Manager
6 2 (5.71%) IT Support
6 2 (5.71%) ITIL Change Manager
6 2 (5.71%) ITIL Problem Manager
6 2 (5.71%) Service Transition Manager
6 2 (5.71%) Transition Manager
6 2 (5.71%) VMware Engineer
Miscellaneous
1 7 (20.00%) Analytical Skills
2 3 (8.57%) NHS
3 2 (5.71%) Data Centre
3 2 (5.71%) Driving Licence
3 2 (5.71%) EMC VNX
4 1 (2.86%) CMDB
4 1 (2.86%) Replication
Operating Systems
1 10 (28.57%) Windows
2 3 (8.57%) Windows Server
3 2 (5.71%) Windows Server 2008
4 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 20 (57.14%) ITIL
2 19 (54.29%) Incident Management
3 11 (31.43%) Business Intelligence
4 9 (25.71%) Service Management
5 8 (22.86%) Line Management
5 8 (22.86%) Problem Management
5 8 (22.86%) Problem-Solving
6 6 (17.14%) Change Management
6 6 (17.14%) Project Management
7 5 (14.29%) ITSM
7 5 (14.29%) Service Delivery Management
8 4 (11.43%) PRINCE2
9 3 (8.57%) Configuration Management
9 3 (8.57%) Mathematics
10 2 (5.71%) Business Continuity
10 2 (5.71%) Creative Thinking
10 2 (5.71%) E-Commerce
10 2 (5.71%) Feasibility Study
10 2 (5.71%) Service Design
10 2 (5.71%) Statistics
Qualifications
1 7 (20.00%) Security Cleared
2 5 (14.29%) SC Cleared
3 4 (11.43%) ITIL Certification
4 3 (8.57%) ITIL Foundation Certificate
4 3 (8.57%) MCP
5 2 (5.71%) PRINCE2 Certification
6 1 (2.86%) Citrix Certification
6 1 (2.86%) Degree
6 1 (2.86%) MCITP
6 1 (2.86%) MCSE
6 1 (2.86%) Microsoft Certification
6 1 (2.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (45.71%) SLA
2 8 (22.86%) QA
3 4 (11.43%) PMO
4 1 (2.86%) GDPR
System Software
1 6 (17.14%) Active Directory
2 3 (8.57%) VMware Infrastructure
3 1 (2.86%) Hyper-V
3 1 (2.86%) Terminal Services
3 1 (2.86%) VMware ESXi
3 1 (2.86%) XenApp
3 1 (2.86%) XenDesktop
3 1 (2.86%) XenServer
Systems Management
1 1 (2.86%) Backup Exec
1 1 (2.86%) vRealize
1 1 (2.86%) vRealize Orchestrator
Vendors
1 16 (45.71%) Microsoft
2 5 (14.29%) NetApp
3 3 (8.57%) Cisco
3 3 (8.57%) VMware
4 2 (5.71%) 3PAR
4 2 (5.71%) EMC
4 2 (5.71%) HP
5 1 (2.86%) Citrix
5 1 (2.86%) CommVault
5 1 (2.86%) Ivanti
5 1 (2.86%) Riverbed
5 1 (2.86%) ServiceNow
5 1 (2.86%) Veeam
5 1 (2.86%) Zerto