Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Peterborough with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Cambridgeshire > Peterborough
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 61 56 56
Rank change year-on-year -5 0 -15
Permanent jobs citing Service Management 10 7 10
As % of all permanent IT jobs advertised in Peterborough 1.80% 1.22% 1.65%
As % of the Processes & Methodologies category 1.98% 1.40% 1.95%
Number of salaries quoted 7 5 5
Peterborough median annual salary £28,500 £35,000 £22,500
Median salary % change year-on-year -18.57% +55.56% -25.00%
10th Percentile £20,500 £26,250 £21,250
90th Percentile £55,500 £51,000 £49,000
Cambridgeshire median annual salary £43,000 £47,500 £51,000
% change year-on-year -9.47% -6.86% +70.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Peterborough with a requirement for process or methodology skills.

All Process and Methodology Skills
Peterborough
Permanent vacancies with a requirement for process or methodology skills 505 499 514
As % of all permanent IT jobs advertised in Peterborough 90.66% 86.93% 84.96%
Number of salaries quoted 380 392 418
Peterborough median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,250 £25,000 £22,000
90th Percentile £59,775 £60,000 £70,000
Cambridgeshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Service Management
Job Vacancy Trend in Peterborough

Job postings citing Service Management as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for Service Management in Peterborough

Service Management
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Peterborough.

Salary trend for Service Management in Peterborough

Service Management
Salary Histogram in Peterborough

The salary distribution of IT jobs citing Service Management in Peterborough over the 6 months to 19 November 2017.

Salary histogram for Service Management in Peterborough

For the 6 months to 19 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region with a requirement for Service Management.

1 7 (70.00%) SLA
2 6 (60.00%) Microsoft
3 5 (50.00%) Microsoft Office
3 5 (50.00%) ITIL
3 5 (50.00%) ITSM
4 4 (40.00%) Change Management
4 4 (40.00%) LAN
4 4 (40.00%) Cisco
4 4 (40.00%) WAN
5 3 (30.00%) Active Directory
5 3 (30.00%) Windows
5 3 (30.00%) Service Delivery
5 3 (30.00%) Data Centre
6 2 (20.00%) Root Cause Analysis
6 2 (20.00%) Continuous Improvement
6 2 (20.00%) Data Privacy
6 2 (20.00%) Human Resource Management
6 2 (20.00%) Feasibility Study
6 2 (20.00%) Project Management
6 2 (20.00%) Configuration Management
6 2 (20.00%) ITIL Certification
6 2 (20.00%) Juniper
6 2 (20.00%) Internet
6 2 (20.00%) Microsoft Excel
6 2 (20.00%) HP
6 2 (20.00%) Problem Management
6 2 (20.00%) Statistics
6 2 (20.00%) Business Development
6 2 (20.00%) Network Management
7 1 (10.00%) High Availability

Service Management
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Exchange Server 2010
1 1 (10.00%) Exchange Server 2013
1 1 (10.00%) MS Exchange
Applications
1 5 (50.00%) Microsoft Office
2 2 (20.00%) Microsoft Excel
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) LAN
1 4 (40.00%) WAN
2 2 (20.00%) Internet
3 1 (10.00%) BGP
3 1 (10.00%) Cisco IOS
3 1 (10.00%) EIGRP
3 1 (10.00%) MPLS
3 1 (10.00%) OSPF
3 1 (10.00%) RIP
3 1 (10.00%) SAN
3 1 (10.00%) TCP/IP
3 1 (10.00%) VoIP
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) SQL Server 2008
1 1 (10.00%) SQL Server 2012
General
1 1 (10.00%) Electronics
1 1 (10.00%) Telecoms
Job Titles
1 3 (30.00%) Analyst
2 2 (20.00%) Administrator
2 2 (20.00%) Delivery Manager
2 2 (20.00%) IT Manager
2 2 (20.00%) ITIL Manager
2 2 (20.00%) Service Analyst
2 2 (20.00%) Service Desk Analyst
2 2 (20.00%) Technical Delivery Manager
2 2 (20.00%) Technical Manager
3 1 (10.00%) Change Manager
3 1 (10.00%) Infrastructure Manager
3 1 (10.00%) Infrastructure Support
3 1 (10.00%) Infrastructure Support Manager
3 1 (10.00%) IT Administrator
3 1 (10.00%) IT Change Manager
3 1 (10.00%) ITIL Problem Manager
3 1 (10.00%) ITIL Service Manager
3 1 (10.00%) Performance Improvement Manager
3 1 (10.00%) Performance Manager
3 1 (10.00%) Service Manager
Miscellaneous
1 3 (30.00%) Data Centre
2 1 (10.00%) PKI
Operating Systems
1 3 (30.00%) Windows
2 1 (10.00%) Windows Server
Processes & Methodologies
1 5 (50.00%) ITIL
1 5 (50.00%) ITSM
2 4 (40.00%) Change Management
3 3 (30.00%) Service Delivery
4 2 (20.00%) Business Development
4 2 (20.00%) Configuration Management
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Data Privacy
4 2 (20.00%) Feasibility Study
4 2 (20.00%) Human Resource Management
4 2 (20.00%) Network Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Project Management
4 2 (20.00%) Root Cause Analysis
4 2 (20.00%) Statistics
5 1 (10.00%) Performance Improvement
5 1 (10.00%) Proactive Management
5 1 (10.00%) Security Monitoring
5 1 (10.00%) Service Delivery Management
5 1 (10.00%) Service Design
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) ITIL Certification
2 1 (10.00%) CCNA
2 1 (10.00%) CCNP
2 1 (10.00%) Cisco Certification
2 1 (10.00%) HNC
Quality Assurance & Compliance
1 7 (70.00%) SLA
System Software
1 3 (30.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) Virtual Servers
Systems Management
1 1 (10.00%) SCOM
Vendors
1 6 (60.00%) Microsoft
2 4 (40.00%) Cisco
3 2 (20.00%) HP
3 2 (20.00%) Juniper
4 1 (10.00%) arcserve
4 1 (10.00%) Nokia
4 1 (10.00%) Remedy
4 1 (10.00%) Virgin Media