Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Peterborough with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Cambridgeshire > Peterborough
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 64 61 61
Rank change year-on-year -3 0 -1
Permanent jobs citing ITSM 12 5 5
As % of all permanent IT jobs advertised in Peterborough 2.09% 0.87% 0.83%
As % of the Processes & Methodologies category 2.31% 1.00% 0.98%
Number of salaries quoted 3 0 4
Peterborough median annual salary £50,000 - £22,500
10th Percentile £39,500 - £21,250
90th Percentile £70,500 - £43,875
Cambridgeshire median annual salary £65,000 £40,000 £42,250
% change year-on-year +62.50% -5.33% +40.83%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Peterborough with a requirement for process or methodology skills.

All Process and Methodology Skills
Peterborough
Permanent vacancies with a requirement for process or methodology skills 519 502 511
As % of all permanent IT jobs advertised in Peterborough 90.58% 87.00% 85.31%
Number of salaries quoted 391 395 416
Peterborough median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £25,000 £22,000
90th Percentile £59,750 £60,000 £70,000
Cambridgeshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

ITSM
Job Vacancy Trend in Peterborough

Job postings citing ITSM as a percentage of all IT jobs advertised in Peterborough.

Job vacancy trend for ITSM in Peterborough

ITSM
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Peterborough.

Salary trend for ITSM in Peterborough

ITSM
Salary Histogram in Peterborough

The salary distribution of IT jobs citing ITSM in Peterborough over the 6 months to 21 November 2017.

Salary histogram for ITSM in Peterborough

For the 6 months to 21 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region with a requirement for ITSM.

1 12 (100.00%) ITIL
2 9 (75.00%) SLA
2 9 (75.00%) Data Centre
3 8 (66.67%) Statistics
4 7 (58.33%) Service Delivery
4 7 (58.33%) Service Design
4 7 (58.33%) Service Delivery Management
5 6 (50.00%) Collaborative Working
5 6 (50.00%) Contract Management
5 6 (50.00%) Escalation Management
5 6 (50.00%) Mentoring
5 6 (50.00%) Critical Success Factor
5 6 (50.00%) Finance
5 6 (50.00%) ISEB
5 6 (50.00%) SMS
5 6 (50.00%) Flash
5 6 (50.00%) Microsoft Excel
5 6 (50.00%) Stakeholder Management
5 6 (50.00%) Cadence
5 6 (50.00%) Business Development
5 6 (50.00%) Microsoft PowerPoint
5 6 (50.00%) Financial Modelling
5 6 (50.00%) Stakeholder Engagement
5 6 (50.00%) Performance Management
6 5 (41.67%) Service Management
7 4 (33.33%) Change Management
8 2 (16.67%) Configuration Management
8 2 (16.67%) Project Management
8 2 (16.67%) ITIL Certification
8 2 (16.67%) SQL

ITSM
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) MS Exchange
Applications
1 6 (50.00%) Microsoft Excel
1 6 (50.00%) Microsoft PowerPoint
Business Applications
1 1 (8.33%) Remedy ITSM
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 6 (50.00%) SMS
2 1 (8.33%) LAN
2 1 (8.33%) MPLS
2 1 (8.33%) SAN
2 1 (8.33%) VoIP
2 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) BusinessObjects
1 1 (8.33%) SQL Server
1 1 (8.33%) SQL Server 2008
1 1 (8.33%) SQL Server 2012
General
1 6 (50.00%) Finance
Job Titles
1 8 (66.67%) Delivery Manager
2 7 (58.33%) Service Manager
3 6 (50.00%) Services Delivery Manager
4 2 (16.67%) IT Manager
4 2 (16.67%) ITIL Manager
4 2 (16.67%) Technical Delivery Manager
4 2 (16.67%) Technical Manager
5 1 (8.33%) Analyst
5 1 (8.33%) Infrastructure Support
5 1 (8.33%) Infrastructure Support Manager
5 1 (8.33%) IT Analyst
5 1 (8.33%) IT Change Manager
5 1 (8.33%) IT Services Manager
5 1 (8.33%) ITIL Change Manager
5 1 (8.33%) ITIL Problem Manager
5 1 (8.33%) Performance Improvement Manager
5 1 (8.33%) Performance Manager
5 1 (8.33%) Service Analyst
5 1 (8.33%) Service Improvement Manager
5 1 (8.33%) Service Performance Manager
Libraries, Frameworks & Software Standards
1 6 (50.00%) Flash
Miscellaneous
1 9 (75.00%) Data Centre
2 1 (8.33%) CMDB
Operating Systems
1 1 (8.33%) Unix
1 1 (8.33%) Windows
1 1 (8.33%) Windows Server
Processes & Methodologies
1 12 (100.00%) ITIL
2 8 (66.67%) Statistics
3 7 (58.33%) Service Delivery
3 7 (58.33%) Service Delivery Management
3 7 (58.33%) Service Design
4 6 (50.00%) Business Development
4 6 (50.00%) Collaborative Working
4 6 (50.00%) Contract Management
4 6 (50.00%) Critical Success Factor
4 6 (50.00%) Escalation Management
4 6 (50.00%) Financial Modelling
4 6 (50.00%) Mentoring
4 6 (50.00%) Performance Management
4 6 (50.00%) Stakeholder Engagement
4 6 (50.00%) Stakeholder Management
5 5 (41.67%) Service Management
6 4 (33.33%) Change Management
7 2 (16.67%) Configuration Management
7 2 (16.67%) Problem Management
7 2 (16.67%) Project Management
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 6 (50.00%) ISEB
2 2 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 9 (75.00%) SLA
2 1 (8.33%) ISO/IEC 20000
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) Hyper-V
1 1 (8.33%) Virtual Servers
Systems Management
1 1 (8.33%) SCOM
Vendors
1 6 (50.00%) Cadence
2 2 (16.67%) Microsoft
3 1 (8.33%) arcserve
3 1 (8.33%) BMC
3 1 (8.33%) Cisco
3 1 (8.33%) HP
3 1 (8.33%) Red Hat
3 1 (8.33%) Remedy
3 1 (8.33%) SAP