Service Desk Analyst Job Trends in Poole
Service Desk Analyst
Dorset > Poole
The median Service Desk Analyst salary in Poole is £33,000 per year, according to job vacancies posted during the 6 months leading to 7 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 7 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 18 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Analyst jobs | 5 | 0 | 0 |
| As % of all permanent jobs in Poole | 2.51% | - | - |
| As % of the Job Titles category | 2.65% | - | - |
| Number of salaries quoted | 5 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £31,500 | - | - |
| Median annual salary (50th Percentile) | £33,000 | - | - |
| 75th Percentile | £34,500 | - | - |
| 90th Percentile | - | - | - |
| Dorset median annual salary | £33,000 | £36,500 | - |
| % change year-on-year | -9.59% | - | - |
All Permanent IT Job Roles
Poole
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Poole matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 7 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Poole matching a recognised job title | 189 | 134 | 46 |
| % of permanent job adverts matching a recognised job title | 94.97% | 92.41% | 100.00% |
| Number of salaries quoted | 162 | 103 | 28 |
| 10th Percentile | £31,500 | £27,000 | £29,688 |
| 25th Percentile | £39,375 | £28,750 | £40,188 |
| Median annual salary (50th Percentile) | £50,000 | £35,000 | £50,000 |
| Median % change year-on-year | +42.86% | -30.00% | - |
| 75th Percentile | £65,000 | £45,000 | £54,063 |
| 90th Percentile | £100,000 | £59,750 | £65,000 |
| Dorset median annual salary | £47,500 | £40,000 | £50,000 |
| % change year-on-year | +18.75% | -20.00% | -9.09% |
Service Desk Analyst Job Vacancy Trend in Poole
Historical trend showing the proportion of permanent Service Desk Analyst job postings relative to all permanent IT jobs advertised in Poole.
Service Desk Analyst Salary Trend in Poole
Salary distribution trend for Service Desk Analyst job vacancies in Poole.
Service Desk Analyst Skill Set Top 21 Co-Occurring Skills & Capabilities in Poole
For the 6 months to 7 November 2026, Service Desk Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Analyst job ads across the Poole region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Business Intelligence | 100.0% | 5 |
| 1 | Capacity Planning | 100.0% | 5 |
| 1 | Change Management | 100.0% | 5 |
| 1 | Client Onboarding | 100.0% | 5 |
| 1 | Customer Experience | 100.0% | 5 |
| 1 | Customer Requirements | 100.0% | 5 |
| 1 | Customer Service | 100.0% | 5 |
| 1 | ITIL | 100.0% | 5 |
| 1 | JavaScript | 100.0% | 5 |
| 1 | JIRA | 100.0% | 5 |
| 1 | Microsoft | 100.0% | 5 |
| 1 | Microsoft Excel | 100.0% | 5 |
| 1 | Microsoft Office | 100.0% | 5 |
| 1 | Problem Management | 100.0% | 5 |
| 1 | Problem-Solving | 100.0% | 5 |
| 1 | Release Management | 100.0% | 5 |
| 1 | SaaS | 100.0% | 5 |
| 1 | Service Delivery | 100.0% | 5 |
| 1 | Stakeholder Engagement | 100.0% | 5 |
| 1 | Stakeholder Management | 100.0% | 5 |
| 1 | Trend Analysis | 100.0% | 5 |
Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in Poole by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|